Lol so i want a simple oil change he tells me i have to get the 39.99 one. i want the 19.99 oil change, hes like a push over!!! Then he tajes my jeys out my hand smh Will never be back because of this guy I got here 10m before this other guy, but this guy decided to take these people 1st.. smh read more

Jiffy Lube Oil Change - Smh - Auto Repair Near Me - Palmdale, California

Cute guys. All awesome and helpful and will help even if they close in 2 minutes. I love Edwin and Alex Great customer service from day 1 read more

Brought my car here for a check engine light, returned only a few days later because it still wasn't fixed. They played dumb and only fixed the issue after getting yelled at. Dont waste your time here read more

Ive been going here year now with my 2cars, they have good service and very nice people happy to serve. Satisfied

DO NOT GO TO JIFFY LUBE!. Worst experience ever! I give it zero stars! I took in my car back in November to do a oil change. They asked me if I wanted synthetic or regular. I had said regular they argued with me and said it's better to put synthetic. The ended putting a mix in my car. Two days later my car started Turing off on its own. On the dash board showed the check oil. I took it to a electronic person pulled two codes one was INCORRECT MOTOR OIL. So I went back to them. They told me it really didn't matter what type of oil they put. WELL IT DOES because my car still turns off and my dash board ONLY lights up the check oil sign, NOT THE CHECK ENGINE! My car has a 5.7 motor YOU CAN'T PUT JUST ANY OIL. They didn't even hesitate to say I'm sorry we can put the oil it needs or anything. If you don't want your car to mess up, don't take it to JIFFY LUBE! read more

Okay so I have my pro and cons of this place... Con.. they're just so expensive. Literally wal- mart is 20 bucks cheaper on any service. Oh also, super ghetto area of town. I always feel uneasy being there just because of the area. Pros... Super nice, helpful and informative staff. I've never had a problem coming here. The biggest positive is I've never had to wait terribly long either... last time I went it was magical... no one was there so they took our car and got straight to work I swear it couldn't have been longer than 10 minutes that they worked on it. Cost more, but you get what you pay for. read more

Had a very pleasant experience here today. They were fast, friendly and helpful. Edwin in the front gave me 10 dollars off my oil change and they took the time out to show me that my oil was clean and changed. I would definitely go back again to get my car serviced here. read more

You can tell when the employees at a mechanic shop are lazy and don't want to be "essential workers" and just make excuses and use the virus as an excuse just by their attitudes and expressions. I had masks but no gloves and jiffy lube denied me for an oil change, which I desperately need for my delivery job. You can tell these people hate their jobs, I even tried calling them right when they opened and they hung on me twice before I just drove there.. alll so they can deny me Allllll because I didn't have dumbass gloves...I'm sorry but is me wearing gloves going to prevent you from touching my already dirty ass car? I went right behind their shop to U Save on tires & auto repair and they took me instantly with no hesitation! Not only that the employees were happy to just have business while jiffy lube sits there looking abandoned. The oil change was cheaper aswell! Looks like jiffy lost a customer in a desperate time of need read more

These guys ran my engine with no oil when I asked why did they do that they said something about the oil filter, it didn't make sense so never going back other locations never did this read more

I'm taking some of my time to write this new review because the explanatory old review from Dec 9, day I went for an oil change for my old car, was removed by yelp because it was reported saying it "violated yelp review guidelines" etc. They don't want to be exposed but I really don't like that in this establishment they lie about the service and in the invoices, they just add random things that don't even apply to the car. So I get there and everything takes less than 15mins. *Every customer likes fast service, who doesn't? But please, WHY LIE about the stuff you actually don't do to the car and say my car has leaking when it doesn't?* #1. All the things listed in the invoice performed in less than 14 minutes? There are the times on the invoices (in photos). #2. (This one really I'm laughing about) The invoice states that my car has "excessive leaking upon arrival" what? I have posted photos of my drive way (and even have my driveway camera footage) so you can see for yourself that my car has not had any leaking of any kind (prior or after). #3. Reason why I wrote the other review in the first place, the old oil (I knew my car had a little) was not drained! You just poured the new oil into the old one, just so you know, that is not an oil change that is "adding oil", I could have done it myself. So why the "waste" charge? ($3 whatever). #4. The invoice also says my wiper blades were "ok", they were not! I just replaced them yesterday. If I don't check and I just go for what the invoice says, it starts raining, me on the freeway, then I am screwed (but of course you don't care). So for over $35 I received the worst service at this place (JL) and I will never again go to one since they have lost all my credibility since day one (my first time there). For less, I could have just bought oil at the store and quickly added it myself. Simple. For the other things listed I will not bother to check, I'm just mentioning the obvious things at plain view. I have enough evidence to realize that these people are unethical and unprofessional and will never go back. Customers like fast service but don't realize they don't get the "jobs performed" that the employees of this establishment put on the invoices. Seems like people get there, drive off and don't care, specially those of us with an old car. This car has been great to me, has never given me an issue and I make sure both of my cars are in good standing. Just because a car doesn't look or is new doesn't mean we don't take care of it. I care for my old vehicle as much as my new one because I use it for work and the miles. You should realize that many people depend on their vehicle very much, and lying in those invoices is not ethical. read more

I was surprised that this place charges $20 more than my dealer. However they have me a $10 discount and their service was great. They made a point if showing me exactly what they did and showing me the oil dipstick with clean, full oil. They didn't try to charge me for more than I needed done, and they were very friendly and helpful. I'm still shocked at the price though.. I checked my dealer invoice from last time, and it was the same oil used. But dealer always wants to do more than needed, so I liked this Jiffy Lube overall. read more

Thanks again for the great service, especially Edwin and Alex and to all the staff members. Always professional and honest about the service your vehicle needs, not trying to scam money out of your pocket. I been to other Jiffy Lube and by far this is the best location especially since I'm new to the area. Thanks again to Tyler Roknipour for the referral. read more

Awesome service. Gabriel provided top notch service with a smile! I won't go anywhere else for my oil changes, tires and breaks.

Great experience the guy that help me oil change alonso he was really nice and great attitude definitely gonna come back again.

I have been coming here for more than 6 years, ever since I found coupons in the AV Press - not only is this about the best price for an oil change, I have always felt comfortable and confident with the advice I get here - I have 5 vehicles that are all serviced here - never have I had a single problem - including my daughter's Mitsubishi Mirage, which calls for some outrageously expensive synthetic oil!!! Still the best price in town and the best service. Always top off all my fluids and check my windshield wipers - today I bought a new battery and got my air filter changed - they showed me WHY I needed these things - so far in all these years this shop has been spot on - I've got to be safe on the road - and my baby girl drives this Jeep Wrangler on a regular basis and I want her safe as well. Thanks Fernando for always being so trustworthy and keeping my girls and me safe on the road - no matter how much they grow up I am still their mama bear and will always take care of them. Thanks Edwin V, service adviser, and Gabriel, Edwin S and Alex for a great job! Oh and it really is JIFFY here !!! read more

Jiffy Lube Oil Change - The best guys at Jiffy Lube in Palmdale - Auto Repair Near Me - Palmdale, California

HORRIBLE! They basically kicked me out because I would not put synthetic oil. Ive never and don't need it. The guy said if i wanted basic oil i'd have to sign paper work I said that's fine, seconds later he told me to leave and take my car else were if I didn't want the synthetic oil. PATHETIC! HIGHLY UPSET! I really needed that oil change. Below a 1 star for sure! read more

This facility did my oil change June 4th 2020. I never go to this facility my regular guy was booked. So I take my car to my regular guy Who has done my oil change every since I've owned the car except for this one time I go to Jiffy Lube. When my regular guy tried to take the boat off it just spends around in a circle Jiffy Lube stripped my oil Pan bolt. So I call Jiffy Lube to let them know what has occurred. He told me to bring my car and so we can rectify the matter. So I drive all the way back on the other side of town. The gentleman tells me did they try to take the bolt off ices will yes because that's how they found out the bolt is stripped. Hey put his hands in the air close my hood and says the warranty is no in void because somebody else put a wrench on the bolt. This Gabriel patronise me like I don't know what I am talking about when it comes to a vehicle. He is so wrong because I work on my cars for many years. So I called my guy so he can talk to jiffy lube . Well he Patronised my guy that does my regular oil change. He arguing with my guy If you didn't put a wrench on it how do you know the bolt is spinning around. I never take my car to these types of places. I made a claim and contacted Corp and they will contact the owner of this Jiffy Lube. They are responsible for the damage to my oil pan bolt and they need to fix it at NO CHARGE. I am beside myself at the moment. Dont go to this place they don't take responsibility for there work. We else has have this done I would like to know thank you. read more

Service is quick, Customer service is Horrible!! Just stopped by quickly because I needed an oil change.. Wont ever go back... read more

I am highly satisfied with the service i receive on a sunday afternoon the whole process took about 15 min i went in for a synthetic oil change on a 2015 nissan, the gentlemen who help me out was extremly respectful and professional as well as very informative, i did not feel pressured to do anything else to my vehicle . Overal i will continue bringing my car in to jiffy lube i will no longer be back to nissan oh and FYI jiffy lube offers coupons online !! Thanks jiffy lube i had a great experience! read more

Excellent service Edwin was awesome go check him out he will get you all the way together.. thanks Guys

This location has usually been great when the manager is here accepting competitors coupons. However employee named Jesse simply refused to assist me even when his manager in the past has assisted. Further, he refused to contact his manager upon request stating 'I am not going to call my manager regarding a $29.99 oil change, plus this isn't the managers store it's owned by a franchise and thus pay the advertised price of $29.99.' Absurd, horrid some individuals shouldn't be working in customer service. read more

Thanks guys for the excellent service. They were honest and fast. Helping us out with a previous problem with a different Jiffy Lube location. read more

-5 STARS!!! WARNING!!! DO NOT TAKE YOUR CAR TO THIS JIFFY LUBE! Long story short, I decided to take my car to this Jiffy Lube to save me from driving to the other side of town to the one I started out with. I have no idea why I came to this location for the second time after the first time the cashier and possible "owner" EDWIN V. had (and still has) the UPMOST WORSE CUSTOMER SERVICE! He has an attitude problem; a serious issue when dealing with customers. Being in the customer service industry myself, I stayed professional. He must have used over 25+ key codes to try and charge me over $600 for services I DID NOT NEED (fuel cleaner, air filter, ETC.) He then checked and advised I didn't need those things done. Then he convinced me that I really needed my TRANSMISSION FLUSHED "...it's really bad and if I go to a repair shop they will charge me a lot in labor." He fluctuated the prices so much that it went from $600 (I disagreed) to $300 (after removing some items) then back to $500 after he recalculated the price. I asked him how did the price jump like that? He "fixed" the price and again advised of the transmission flush. DO NOT DO THIS!!! I paid nearly $300. THEN THEY HAD MY HUSBAND, MYSELF AND BABY TO WALK TO ORILEYS TO PURCHASE A NEW COOLANT HOSE! WE BELIEVE THEY DAMAGED THIS PART! EDWIN V. is in it for the $$$ and doesn't care if your car comes out alive or not!!! There was another customer who told me not to allow them to add the other services (after the fact) she said they always do her like that too and her mechanic told her not to get any other work done. The next day my engine light came on. I immediately told them and they ran a test: SHIFT SOLENOID. The person(s) I spoke with said it had nothing to do with the services they did (one tried to make me admit that its been days since I had the service done!) and to take it to a mechanic. TRANSMISSION FLUSH = SHIFT SOLENOID (FERNANDO S. & CARMELO A.) In the days after my engine light stayed on the odometer stopped working and would act erratic and the car failed to shift properly. I had the services done on May 3rd by the 21st of May our car left us stranded 4 times. Now, we have had to use Uber. I've been riding my bike to work in the harsh conditions! WE DO NOT HAVE A CAR NOW! Did I mention it's our only transportation and we have small children! I've been forced to even rent a car to be able to get around! I WANT A FULL REFUND!!! Plus, the cost of damages with having to rent a car, ride the bus, and Uber! All because I wanted to use that stupid coupon. I wished I would have LOOKED AT THE OTHER REVIEWS! THIS JIFFY LUBE SHOULD BE SHUT DOWN! My family does not have a CAR NOW! Our only transportation! I have a baby! We have doctors appointments and have no way of getting there even with the bus strikes! They did this to us and I KNOW THEY WILL HAVE A DEFENSIVE EXCUSE AND WILL NOT ADMIT TO ANY WRONG DOING! They should only be in the business of CHANGING OIL! I have to find a way to be able to purchase a new car now! I need transportation for my young children! The money I spent AFTER getting my car serviced at THIS Jiffy Lube would not have happened if I would have taken my car elsewhere! How can this company still be in business?! I don't want and excuse I want the company to admit that they caused the damages to my car and provide a refund plus damages! I REPEAT...DO NOT TAKE YOUR CAR HERE OR YOU WILL BE OUT OF A CAR! YOU WILL HAVE TO SCRAMBLE TO FIND OTHER TRANSPORTATION OR WALK! You should know that I will not use ANY JIFFY LUBE LOCATIONS and WILL NOT RECOMMEND! read more

DO NOT GO! I've had my car for 4 months and went in for the first time and last time for an oil change but my muffler fell! I know for a fact they did this to get me to go back and drop more money! They are a scam! Do not go! read more

Excellent customer service from Jose. Loved the fast service, how friendly and helpful they are.

I went on a Friday to change my oil before going out of town for the weekend. The technicians were very friendly and, even though they tried to sell me a bunch of stuff like they always do, they also topped off my tires for free and tossed in a free air filter. They mentioned that my brake light was out and said that they would change it for the cost of the materials. I went on my trip and discovered that my brake light was still out! I was prepared to write a very unhappy review. When I came back this morning, however, the technician was very nice and, not only changed the brake light that hadn't been fixed, he changed both my brake lights with brand new bulbs for free! They didn't even had the part in stock so he went and got it for me while I waited. The mark of good customer service is how well they handle a mistake. A+! read more

This is by far the best location!! Luis was very professional and polite he helped me out with an oil change and offered to change my cabin air filters too. Staff was very friendly and professional as well ..they made sure my car got what it needed and for that I definitely will be returning back and letting friends and family know about this location. Thank you Luis and staff! read more

Truthfully, I was expecting a great experience, but unfortunately that's not really what I got. Of the other times I've gone to other Jiffy Lubes, this one has been the least satisfying. As a woman, going to these places can be a bit intimidating and I expect for things to be explained to me, as I don't have much knowledge about car maintenance. The gentleman that helped me, Edwin was clearly very upset when he couldn't get me to do all these maintenance services on my car. Granted, my car needed it all, but his customer service went down to zero when I told him I couldn't do it today. Not everyone there was terrible, in fact, Kelvin was such a sweet person who was very patient with me. I appreciated that, after a terrible experience dealing with Edwin. My oil change was extremely fast which was great, but I don't recommend this place due to the customer service . read more

Ask for gabriel he's he best! Did quick job getting an oil change prices are reasonable!!!

I came for an oil change for a second vehicle. They did a great job, were very helpful, friendly and quick. I'll be back for sure.

I absolutely HATE going to this place as a woman. No doesn't mean no to these people. I come in and say "I only want an oil change", and yet they come to me atleast 4 or 5 times with all the pricey stuff they want to do to my car. NO, I ONLY WANT AN OIL CHANGE, I politely say...it never works. Their labor charges are also rediculous....They wanted to charge me $30 to install a $15 air filter...meaning $45 for an air filter. I personally think that should be criminal. You're probably fine as a man going in...my husband never has an issue with them, but honestly if you're a woman...go someplace else. read more

I never updated this but after writing letters to the Area Manager and BBB I was reimbursed for the amount the dealer estimated to replace the oilpan. Yes, they stripped the drain plug... Imagine if I didnt notice and all my oil leaked out; I would have had to get a new engine. My personal recommendation, STAY AWAY! Go somewhere else. Do it yourself. Pay extra money and get it done right! As my wife always says, "It's our car and we rely on it so get it done and get it done right." If you read this before you go there then your loss! If you read this and you go elsewhere then do your research. Good luck:) read more

I have to write about my experience today I have a Hyundai I was passed due on my oil change drove into this place first one of the workers grunted it was about 6:05 it says they close at 7 then my husband asked how much the manager says 69.99 for an oil change I was like what !! We have been their before we told them to look at our record we have never paid 69.99 I was like he must be smoking some good shit we asked for the managers name my husband told them we were going to write a letter to jiffy lube boy did his attitude change to late he the stated hrs was going to charge us 29.00 we still had them changed it because we needed it but never again will we go to this location!!!!! The only reason I gave them 1 star is because I have to choose one !!!people don't go to this location !!! They suck read more

Some people should not be in business! I guess this place has changed hands because they used to have great service. I took my old commuter car here every month for an oil change. I even forgave them when they sold me a a transmission flush at 103,000 miles and I had to be towed off the 210 freeway the next day. A $1600 transmission rebuild because debris was knocked loose BY THE FLUSH. I've been back 3 times with a new Volvo trying to get a simple oil change. Each time I was told we'll order the filter for you.. Ok so 3 months later I come back. I get attitude by some guy I've never seen before who claims to be the owner. In something between Vietamese and English, he says "we can't get these filters" and wants to know why I just didn't take it to the dealer. I said "because I've been getting my oil changed here for 5 years and the dealer was 60 miles away in LA. " He then acted like I should know that Jiffy Lube obviously couldn't handle the job. I said " Do You understand the concept of customer service? That's where you are trying to keep the customer, not send them away... Bye! !!" And after talking to corporate, that will be the end my my relationship with Jiffy Lube. They should screen these Franchise operators better! Avoid Avoid Avoid read more

Done going here, coupon or not. The constant attempts to up sell is annoying. After seeing the milage on my vehicle, it was recommended that I get an engine flush. I let the tech know that that I recently had the engine rebuilt (only 8000 miles ago) and there is no way it needs that. He was bold enough to state to me, "Are you saying I'm lying?" so he proceeded to show me some dirty oil. Really, why do you think I was getting an oil change! Yes, I'm sure he was lying. No trust = No more of my business. read more

DO NOT GO HERE. Worst place ever!!! The workers are very rude and unprofessional! They tried to sell me unnecessary services and when I declined, they started fighting with me.I will not be returning ever!!!!! read more

I made yelp just to write about how much this place sucks, the workers here don't give a crap about your cars one wanna be mechanic got in my car and revved it up like it was a nascar, then they try to get u to buy the signature service for the oil change for way more money when they never wash the windows or vacuum the car or even look at the other fluid levels to anything. Don't not go to this place they need to fire these people the manager there is the biggest joke. read more

Literally some of the worst customer service I've ever received. When I arrived with my own oil and was actually somewhat knowledgeable about it that's when the horrible customer service began. Usually I don't even review companies but unfortunately my experience was that bad. After my service was completed, usually they kindly explained to you all the fluids and things they've checked out on your car. However, I did not receive that experience I was asked for a payment and that was it. I was forced to mention and ask whether or not they were to which I received an unsure "yeah". Then I proceed to my car where the tire pressure light was on before and was still on. Me knowing my car I know that as soon as the car reaches the correct lbs of air in each tire the light immediately goes off. I was basically waved off with them sayin I should just drive around until it goes off, which I know it wasn't going to do. So instead of "inconveniencing" them any further I just proceeded to the nearest gas station and did it myself. Besides me being sure they did not do any of the Courtesy checks, as I proceeded to enter my car and drive off I hear them both in the background chanting "gets no luck here" not too for sure exactly what that meant but either way I won't be returning. read more

Prior till today wouldn't have gave a 5 star, BUT EDWIN deserved this. Thank you for your outstanding customer service.

I get there I think cool 2 girl techs then I go in I wait 5 min no one saying a word someone comes in says for the corolla I answer and they say ok what do you want I say the minimum they start talking about oils and what my car requires and then they show me some filters they bring in say they need to be replaced I'm not here to freaking spend 200 dollars they aren't friendly at all and they don't care really it will be the last time I come here I go in willing to spend 40 I leave spending 70 ridiculous read more

Jiffy Lube Oil Change - No ones there - Auto Repair Near Me - Palmdale, California