Jiffy Lube helped me out with getting new wipers and they also put them on for me during very bad weather. Mine were all messed up- bent and damaged in a rain storm. I know I looked clueless pulling up there but I just couldn't fix them myself- they were beyond repair- and it was pouring outside. The guys were very nice to me and the service was quick. read more

While the staff was friendly enough and my oil was changed, I have to give one star for their deplorable upselling practices. I don't know if they tried to rip me off because I'm a young woman who probably knows nothing about cars or if they do this to everyone, but be warned - if they suggest that you need something done beyond an oil change, get a second opinion from a mechanic you trust. I was told that I needed my serpentine belt replaced because it had cracks in it. If a serpentine belt breaks, your car is basically not usable - you lose the alternator, power steering, air conditioning...etc. I declined the offer to fix it and instead did a bit of research online. It turns out that a serpentine belt commonly has cracks in it and that is OK - as long as the cracks are less than an inch long. I opened the hood after learning where to look and my belt didn't have ANY cracks in it at all. What Jiffy Lube does to make an extra buck is downright predatory. read more

Super fast and no pressure to upgrade anything. Byron and Abby were friendly and efficient. I highly recommend!

I look forward to increasing this to two stars, which I will immediately do, if contacted by the management! I went to have my levels topped off. In a ridiculously short period of time, and with a too-casual attitude, the young guy said he was done. He also didn't look my car up on their computer. Four days later, I went to another Jiffy Lube to check and make sure, and they found plenty that needed topping off! NOT COOL. So - Management : Contact me and I'll describe him as best I can and even figure out the general timing. Your job is to straighten out the rude 'tude. My job will then be to add a star to this review. K? K! read more

If you need an oil change you should avoid this place like the plague. I recently had an oil change here and the oil was overfilled, spilling all over my spark plugs and getting into my intake manifold. My car is now in the shop and wont stay on and I'm looking at hundreds of dollars in repairs. I've called Jiffy Lube multiple times and they don't call back when they say they will, they said that they'd send someone to inspect my vehicle and that never happened, and I know that they're just giving me the run-around until I have to pay for the damage they did out of my own pocket. Do not trust your car to these people! read more

Chain oil change places are always questionable... but my first visit here was a good one. No hard upsell on air filters or wipers. Did get the soft sell on both, but that's acceptable (I hate the hard sell). Was in and out in less than a half hour and used a $15 off coupon from the website. I'd recommend them based on my one trip. But, as always, when you go to chain oil change places make sure everything is tight after you leave! read more

I'm shocked to see the negative reviews about this place. I went in today to get my oil changed and had a wonderful experience. I had a 2 year old with me today, and they were extremely accommodating and friendly. We even had a coffee spill in the lobby, and they cleaned it up while smiling. I had help from Grant, Steven (who was wearing a shirt that said Brandon, we had a good laugh about that when he introduced himself) and Tommy. They pointed out two belts in my car that were cracked and fraying and needed to be replaced. Tommy took the time to show me exactly what the belts looked like and even worked on the price with me to make things a lot more affordable. They were running a few holiday specials, and I was so satisfied with how they handled everything. They even took the time to vacuum my car afterward, which was a really nice touch. I would definitely recommend going here. They are thorough, thoughtful and quick! I'm not sure about these other negative reviews - if they are true and honest reviews, these guys must have really cleaned up their act and taken the feedback to heart! I think that's something to respect in a business and manager. Thank you! read more

I have taken my car to Jiffy Lube for oil changes, etc. since I purchased it in 2003, and I have generally been pleased with their service. However, my last visit revealed what others have said about this location. I was treated with contempt for being unable to change my front headlight (although I explained that one of the parts was stuck, and I spent over an hour trying to remove it). The employee talked down to me about this, about how simple it is to change a headlight. I felt belittled, and when he informed me that my serpentine belt needed to be replaced, I decided to take my business elsewhere. My local mechanic not only spent several hours inspecting my car, but also carefully explained each needed repair (things I would have missed had I kept going to Jiffy Lube!) I am very glad that my car will be well cared for in the future, and that my local mechanic treats me with respect, even if I don't know everything about my car. read more

always friendly and prompt! they make suggestions for auto care but back away if you say you aren't interested in the suggestions - no hard pressure sales read more

Super friendly staff. Shep kept me informed throughout. I never felt hassled. Most importantly they were FAST. Will be back for my next oil change. Thanks! - "King" read more

This location goes above and beyond in providing excellent service. My power steering fluid has been running low and they are so great about topping it off for me even though it's really hard to get to in my car. Some Jiffy Lube locations have refused to do this top off service for me but these folks help me out and I really value that exceptional service. read more

Big thanks to Abby for the honest evaluation today! I thought I was way over the recommended miles to get oils changed but she showed me it looked totally clear and won't need to change it out for awhile. She totally could have tricked me into paying for an oil change anyway. Thank you and I'll be back to you guys when I actually need an oil change! read more

New management - running like a machine! In and out in 15 minutes. The manager Steven Shepard spoke to me personally to assure that I was completely satisfied. Reasonable price. Transparent (no attempt to "up sell." Can't recommend it more highly. read more

I was told that an oil change would take 35 minutes, was shown into the waiting room and sat for 20 without anyone talking to me. I listened to an upset customer be upsold after the clerk told him they purge all records after a year so he couldn't answer questions about when services that had previously been performed on his vehicle. A male customer came in after 20 minutes after I was waiting and was quickly helped and evaluated. No one had even evaluated my car yet!! Were these guys just dumb or was I discriminated against because I am a woman (with no hair)!? Whatever the reason, I do not recommend you waste your time and money at this Jiffy Lube location. I am taking my business elsewhere. read more

The team at this location was outstanding! Every employee was friendly and attentive. Abey was especially great and made sure I had the right services for my high mileage SUV. All the work was done efficiently, and I was on the road in a short time. Thank you so much!!! read more

Abey H helped me and she was wonderful. Reminded me of the free top off policy and even made sure to make a great recommendation for my oil change! Definitely a reason to keep coming back. read more

Super easy drive through on a Saturday afternoon. Might have taken 30 minutes total, never left my car, and Byron provided outstanding customer service. Will definitely be back. read more

I called into this Jiffy Lube to check the lines and Julian told me that it "was pretty light" and to come on down. By the time I got down there, most of the bays were unfortunately (for me) filled. That didn't matter - they got me in, hustled their tails off. Checked me in with contactless communications and interactions, and I was in and out in 7 minutes. True story. I was so impressed, I went back with my wife's car - same exact experience. And on this one, the GM Andrew was the one who handled my experience and was quick, efficient, and gave great counsel on what else I should do and even more impressive, what I didn't NEED to do. How many times have you had a GM of an auto mechanic express that some things like an air filter or coolant were okay and not necessary? I bought them anyway as a direct result of his approach and priority on my experience. He is awesome, and this location is staffed with friendly and professional folks. I couldn't be happier! read more

These folks are always helpful and do such a great job getting the work done efficiently and as timely as possible. Have been going to this Jiffy Lube for many years and very pleased! read more

Andrew and Joe were great! They were professional, quick, and answered all my questions. Will be going back!

Me as a customer appreciate Abey H, the three times I was helped at Jiffy Lube was an excellent experience and she was very professional and knowing what needs needed to be met thank you Abey! read more

Very good quick service, nice and helpful employees byron and mj were very talkative so it made less awkward

This was my first time at this location. Abby the CSAwas very courteous, friendly and mindful. I saw the whole store in operation and they were very professional. read more

Took my truck in today for its first oil change since I bought it. I am a Sales Rep and driving around 100 miles on a daily basis, so it's imperative that I maintain my vehicle for optimal performance (and prevent break down). I had read reviews earlier on in the day and a lot of people had something to say about upselling (For those of you who are commenting on this, perhaps you should open your mind a little and understand that this is, in fact, a BUSINESS that thrives on income) Personally, I find it refreshing to be asked the question on which oil I prefer, or whether I need new wipers etc. I do need new wipers, but refused. Kudos to the gentleman helping me for asking the question. There were a couple of cars in front of me; they told me it would take about 40 minutes or so [@4:30 on a Sunday afternoon]. I had brought my dog with me, so took her for a walk. I returned about 25 minutes later and they were doing the final run through. All-in-all, exceptional service and they went above and beyond to ensure my truck was serviced for its needs. read more

I go out of my way to personally go to this location. I completely trust the guys here and the gentleman that runs the place is a pretty cool guy. They are definitely not pushy and I feel I can trust them 100%. Some people have one bad experience and think the world is falling. Or, like Joel P., get great service, get in and out fast, pay for what you requested (even though you think it's a little too much) and have the nerve to give a company 2 starts. I really don't get that. read more

I went to get a bulb replaced expecting a decent wait and charge. I was in and out in 15 minutes and it was not as expensive as I thought. Staff was knowledgeable and helpful. read more

This location has always been quick, efficient, and friendly. They tell me if there's anything extra beyond the oil change that might be needed, but never pressure me into having anything else done. They check my lights, wipers, fluids, etc. and vacuum my dirty truck before sending me on my way. I always feel well taken care of here. read more

I needed a quick place to get my oil changed, last minute, before I took a mini-road trip up to Mount Rainier. I had put off my oil change a little too long and unfortunately, the dealership was booked solid a week out. I found this was the closest location to my house, and I have taken previous cars to other Jiffy Lubes throughout the PNW. There was no wait, and they started on my car right away. They have an annoying up-selling pitch, however, the technician wasn't pushy about it. He said what he has to say and didn't hound me for just wanting the cheap-o, basic oil change. The price was around $30 with taxes, which is what the sign on the street advertised. No surprise charges. I'd come back if my dealership was busy again. read more

Solid. I've been here twice thus far since getting in to a spat with the schmucks at the 4th ave Jiffy Lube, both times they've done a good job. Yes they have the whole soft sell thing but it's not unexpected. They treat people respectfully at this location. If you're trying to decide on a JL location to get your oil changed at, this is the place to go to in the seattle area. I've been also been up to the northgate jiffylube and they're not as good as this one, either. read more

I'm not used to this kind of service!! Pleasantly surprised, as just the last time I was here I got major ambivalence and attitude! This time... as I was approaching ,not even actually pulling into the service center yet..one of the new assistant managers-Orlando- (who was outside on his break) could hear something was dragging from my car's undercarriage. I could see him watching my car and immediately walked toward me when he realized I was driving to the service entry. He had already accurately assessed the issue and directed me toward the waiting area all while he assured me he would take care of the problem. This welcome new management style is greatly appreciated and I will certainly be back here again! Even though the problem was due to another Jilly Lube Service Center's failure to appropriately secure something... Orlando was a great help and fixed the problem! read more

I was the last customer. They were closing up and, Jordan and Orlando said no problem,we will allow you to Get serviced. They were so nice and accommodating with out complaint. Thank you guys! This is why i am a loyal customer. read more

In and out service for three trucks in one morning .. Abey kept things moving smoothly and everyone seemed in good spirits .. thx guys

Amazing service and quick too! I will be coming back. They were able to change my oil and rotate my tires. Everything I needed in one stop!

$40 upgrade charge from basic oil to synthetic oil for 2005 Subaru Outback, and for some reason this info is very hard to find. Maybe the attendant will put in a code and give a $10 discount. 1. Call up Ballard Jiffy Lube, ask for price for oil change with synthetic oil 2. Purchase Groupon for $45 oil change. 3. Go to Ballard Jiffy Lube 4. Have Jiffy Lube employee show me price of more than $20 over what I was quoted on the phone. 5. Get annoyed with Jiffy Lube employee, he offers to knock off $10 6. Get so pissed off, I find the manager, remind him that I chatted on the phone and demand that I get the price that he gave me over the phone. 7. The manager explains that I need to look at the computer with him. 8. I say I don't need to look at your computer, just give me the price you quoted over the phone. 9. Guy finds I'm low on coolant. I actually agree to paying $4.99 for him to add less than a pint. Note, no stars deducted for this convenience...but for those mathematically inclined, adding distilled water from 50/50 mixture to 46.8%/53.1%...which would be negligible) 10. I read my groupon and it's not valid for 24 hours after purchase...damn that was my bad, so I upgrade from 1 star to 2 stars. read more

Jiffy Lube - Expect to be charge $40 for an upgrade to synthetic oil - Oil Change Stations Near Me - Seattle, Washington

I love this jiffy lube! They're quick, reliable, knowledgeable, and have excellent customer service. They are all so friendly and treat me like family every time I come. I feel very well taken care of. read more

Helpful as hell. Replaced my headlights in under 10 min. The manager was super nice as were the attendees.

I was in today for an oil change and was so impressed with the speed and service. The GM Andrew was so helpful. Him and his crew went above and beyond to help. They installed the wiper blades I'd had in my car for about 6 months. He tried to help with another totally non-oil change related issue and when he couldn't himself help (didn't have the random part which was not surprising) he led me to someone who could. They made sure I was able to benefit from some offers as well, so they really did all they could, and all for a great price. PLUS, they all had masks on and were being very conscious of being safe! WOOHOO, great place to go for a SUPER quick and quality oil-change! read more

Very poor service at the 6215 - 15th Ave W, Seattle location today. I usually get my oil service at this Jiffy Lube or at Toyota but certainly won't be going back to this Jiffy Lube location after today. 1) They had the completely wrong personal information in their computer system for my vehicle. 2) They insisted that I needed 100k mile plus non-oil change services even after I told them I had those services done recently by the local Toyota dealer. I declined their non-oil services. 3) My vehicle was not vacuumed inside and the windows were not cleaned. 4) They did not check my cabin filter and showed it as n/a on the service check form. Service staff have not had a problem before checking the cabin filter. 5) Wrong info was put on my window sticker today for next oil change (next service showed due at 136,054 miles on sticker however my current mileage is at 161,057). 6) They left my drivers side window half open and pulled my car out of the bay into the pouring rain soaking the inside door sill and the driver's seat by the time they went over my invoice and walked me to my vehicle. read more

Service was great, but the prices were a complete scam. My oil change plus filter was $170.... something I paid previous just $50 for both at a local shop. Will definitely be returning back to the local businesses, the big box brand really just scams money out of people. Very disappointing business model. Way overpriced for what you're actually getting. read more

I was in a hurry and needed my oil changed. I asked Abey, the assistant manager if they would be able to change my oil in less than 20 mins. They were able to get it done in 10 mins!!!!! This is why I will be returning to the Ballard Jiffy Lube. read more