I've been a very long customer of this location over the past 15 years. Have taken half a dozen cars here multiple times, but the last time I sent my daughter will be my last. Long story short, we took our 15 year old very high mileage SUV. Normally the process is they will show you a few options, you pick the one you want (conventional, high mileage, etc.). This time when they checked her in (car had been there before we believe) they just said "what brings you in?"'; she responded "oil change" and that was the end of the conversation. Which would have been fine if they had done the type of oil changes they had previously done on the SUV, but they did not. Instead they did a synthetic oil change and charged us over $100 (about $40 more than we had ever paid for a conventional oil change at this locations). I believe in giving business a chance to fix any issues and provide them feedback via their website (and Jiffy Lube corporate asked for specific information about receipts/dates/invoice numbers/phone numbers/etc.). Corporate Jiffy Lube said they will pass on m concerns to the local franchisee and the franchisee should reach out with 3 to 4 days. It's been at least 10 days with no response. read more

Speedy, thorough, and enthusiastic staff! Greg was the gentleman who directed my most recent service, and made it an enjoyable experience. Not many people hold the door open for you these days. Really appreciate the experience. read more

In need of an oil change, we printed a $5 off coupon and pulled up to Jiffy Lube on a rainy morning. No one else was there and my car was taken right away. We sat in the waiting room for only a few minutes, then I was told my options. Not only did I need an oil change, but also one of my headlights was out. Everything was taken care of in no more than 15 minutes. The car was also vacuumed, that was awesome. When I presented my coupon, I found out new customers actually receive $10 off. Even better than my coupon! Everyone was very friendly, and we went about our day. read more

Very legit customer service here! I've brought in two different cars for oil changes and minor maintenance and each time the process was quick and painless. During both visits I was checked in and helped by Greg (Or Gary? His name starts with a "G"...) who seems to be the main man at this location. This guy is great ! The most recent time I came in I had a coupon for $15 off an oil change - not only did he honor this coupon but he even took a look and found another coupon that applied to me, saving me even more $$$. Much appreciated! In addition to excellent customer service, the crew here is quick. I assumed that a location in the middle of Downtown would be slow moving due to more customers but I was wrong. They even have coffee in the waiting room (albeit pretty gross...but still, it's coffee) along with a bunch of magazines to keep you occupied. I will say though - other than a great price on oil changes they do seem to overcharge for other services. For instance, I had a headlight out at one point when I went in (and I knew that the bulb to replace it costs about $10 or less) but when they quoted me a price to change it out they tried to charge me 2-3 times as much. Ehhh, no thanks, I'll do it myself. They will also be sure to try and tack on extra services along with whatever you go in for, so be prepared to listen to what else your car "should" have done to it. read more

The dude gave me a discount even though I didn't ask for it. That, my friend, earns you a 5-star rating. read more

Jiffy Lube - Oil Change Stations Near Me - Seattle, Washington

Despite the fact that I rolled up on a Friday afternoon and the lot was quite busy, their staff efficiently made room to get my car into the bay before escorting me to the comfortable waiting room (coffee and restroom, woohoo!). I only waited maybe 15 minutes in there before Greg called me out to the computer to discuss my options. Greg gave thorough advice regarding my options. I appreciated that he was upfront about the various "levels" of oil changes, breaking down what I was really getting for my money and what it would do for my car in terms of performance. I did not feel pressured in any way, but went ahead and got the $68 synthetic blend for my beloved Hyundai Tiburon. I even got 10 bucks off that price for being a first-timer. Efficient service, honest staff, smiles and jokes throughout the premises... Couldn't ask for more from a basic oil change experience! read more

I love this place! I have been going here for years - and even new people who work there who don't know me will gladly fill my tires up for me if I feel they may be low. No charge. I also thought to swing by there today when my engine light came on. They hooked the machine up to it and told me what was wrong - again quick and free. So many places charge for what these people do for free- which is why they've earned my loyalty for oil and fluid changes and the stuff they do charge for. Cool people, nice and efficient. Even better than other Jiffy Lubes around the area. read more

On my way to work I was having issues with my heater and was quickly needing a place to get antifreeze for my can and in desperate need of an oil change. Found this little jem using maps, and it turned out to be the best desicion I made . The employees were extremely helpful and very entertaining. Manager had some awesome stories and before I knew it, my car was done and I was off to work and I wasn't even late. Will go back again and highly recommended. read more

This was my first trip to this Jiffy Lube. My car's check oil light came on so I took it in for an oil change. Come to find out, the oil wasn't low and the light had simply malfunctioned. The staff still checked the other fluids and all of the light on the car. They refused to charge me, too. The staff was really friendly and honest. This was the best car repair/maintenance experience I've ever had. I highly recommend this Jiffy Lube! read more

Fantastic customer service. Took less than 30 minutes for an oil change. Highly recommend.

Fast, fast, fast. That is the best thing about Jiffy Lube. The hours here are pretty good as they stay open till 6 pm. I was cutting close getting here at 5:30 pm, but they got me in and out quickly in about 10 minutes which is excellent. The fact that it is in Belltown near the downtown Seattle urban core is a plus for those working in the area including me. The oil charge I got there was not bad in regards to price, under $30 after coupon. For the convenience and good service, I would recommend this Jiffy Lube. "This" being the word. All Jiffy Lubes are not created equal, as I have learned. read more

No appointment necessary. Obscenely fast (less than 10 minutes). I dropped car off, walked next door to the Dahlia Bakery to get something to go, came right back and my car was ready! The guys working were friendly. The signs for $29.99 oil changes are complete B.S. unless you have a car that would be old enough to buy smokes if it were human - newer cars usually recommend higher quality/synthetic oils which will end up costing you significantly more (more than $80 just for the oil change for my car), which can be surprising for newbs. The speed, convenience, and it's proximity to my favourite bakery earns this Jiffy Lube 5-stars. read more

Jiffy Lube in Belltown has always been a reliable garage. I've been getting my personal and business vehicles serviced here for years. On several occasions they were able to open early and help to get me on my way. The staff here is always professional and friendly. They offer additional services when you need them. They don't try to oversell you or pressure you to get anything unnecessary. I'm very happy with this shop and always reccomend it to others looking for a place to get their cars serviced. read more

I was shocked that there was actually a Jiffy Lube in Belltown, but it's nestled in between two building on 4th. The service was great and the technicians were friendly and fast. I received an oil change on one car and was so happy with the service I returned with our other car to have it serviced as well (lights). The technician I worked with told me that I'd save a ton of money (nearly 50%) if I went to AutoZone and bought the lights, then brought them back and they could install them for me. I appreciated this tip and went to the AutoZone in Central District (maybe a 12 min drive) and picked up the lights. When I came back to Jiffy Lube they installed the lights for me and even helped me put on new windshield wipers. I appreciated the help and how personable the staff was. If you live in the downtown/Belltown/SLU/Cap Hill/Lower Queen Anne area and actually have a car, I'd HIGHLY suggest stopping by. Keep in mind they're not a full service body shop, so they won't be able to do everything here, but take a look at their website for a breakdown of the things they can handle Also a cool fact, 2 women work here too! Kinda cool to have a chick working on your car. read more

Super impressed by the quickness and thoroughness of the Jiffy Lube team here on 4th! I saw the sign for 15-minute oil change - they got it done in under 10, + vacuum, window clean... they called it a "pampering process." Plus, the folks are super friendly, kind and thoughtful. I definitely recommend their services. Special shoutout to Greg for his service! read more

When I'm not able to change my car's oil myself, I usually prefer to make an appointment at a local auto shop to spare me from all the relentless upselling of unnecessary services - I know how to change my own damn air filter and wiper blades, thank you very much! However, this Jiffy Lube did a fast job and didn't lay on the baloney too thick. The employees were presentable and courteous, and they also vacuumed out the car and cleaned the windows. Just a tip - read you car's owner manual and follow the manufacturer's suggestions for both the type of oil and oil change interval before you take it into any oil change shop. Many newer cars these days require the more expensive full synthetic, but can also easily go 7,000 miles between oil changes. The 3,000 mile oil change interval that most oil change shops recommend never had any basis in reality - even with regular oil. I choose this location because it's conveniently located downtown, and I had previously noticed that there's usually nobody in the bay when I drive by in the evenings. I will utilize this location again. read more

Sat in the parking lot waiting for them to open almost an hour late. The employee was less then friendly, couldn't do one of the 2 services I requested. All told I was there for almost 2 hours for an alleged 15 minute oil change. Never got an apology or explanation as to why they opened late. They charge too much here to treat people this poorly. read more

Went to this place yesterday o get my oil change and This place is amazing. Everything was fast! The guy who walked me through for my oil change was so happy and on the spot. Customer service was on the top in which I did not expect to receive from a jiffy lube but I did! :) Place was clean, regularly change the coffee, and everything was fast and efficient! I would definitely get my oil change here again :) read more

Here's the real problem; no upfront pricing. I asked for their oil change prices while they take your car and pull your filters. They try to upsell you filters while they've already drained your oil. Then I finally get to pricing after all the info and they want a 100 dollar oil change? Please. Not one place in the shop has a price. If you're not shady then don't be shady. On a bright note they were friendly. These are the types of places that scare none car friendly people away. They go in for an oil change and they get told to do transmission flushes. Edit: Greg made this all better. He could see I was unhappy with the issue. We ended up getting out the door for a more respectable price. I've changed my review to 4. They still need upfront pricing. read more

Ever since I bought my '92 Cadillac Brougham hearse, doing mechanical maintenance has been a nightmare, expensive at best. I definitely signed up for some of it, but an oil change should be no sweat, right? I don't normally sit around writing Yelp reviews, but I was in and out of the downtown Jiffy Lube so fast, I thought this would be a nice way to spend some of the saved time. Usually places that don't take appointments are packed by 9:00, so I came armed with a laptop and plenty of reading material, expecting to spend a good chunk of my day there. There was virtually no wait when I arrived on a sunny Friday morning. The waiting room was clean and comfortable, although I didn't spend much time in it. They changed my oil, refilled my windshield cleaner fluid, put air in my tires, washed my windows, replaced a gasket, and even vacuumed my car. It may seem like a small thing, but when you drive a giant custom car with lots of floor space in the back, it's really nice to get a break from having to vacuum it yourself! In addition to the quick, thorough service and convenient location, I also appreciated the professionalism of the staff. The way they're set up is such that the customer can view everything the representative is typing on the computer, so you can see exactly what you are (or aren't) being charged for. They alerted me to routine maintenance that should be done in about 7,000 miles or so, but didn't pressure me into having any extra services done that day, which was a refreshing change. I didn't have any coupons and they didn't have any specials running, so I paid about $45. True, there are cheaper places in town. But for me, it would mean driving further from home, a longer wait, and questionable service. I'm glad I gave this place a shot. I was pleasantly surprised! read more

I used to take my car here and my girlfriend still takes hers. They are always fast, friendly and courteous. The prices are more than reasonable, especially being the only auto shop in the downtown area. They offer a lot of freebies when you get a service, so you leave satisfied for what you just paid for. They will try to up-sell you though, but I suppose that is to be expected. They aren't pushy at all if you just say no. Never had a problem personally with them, I just have free maintenance now, so I go to my dealer instead. I would have continued going here if it were necessary. read more

If you like dealing with snarky employees and overpriced service then this is the place for you. Personally, after 2 minutes of dealing with an employee's bizarrely rude attitude and then being quoted a ridiculous price, I took my car and left. read more

The service was friendly and fast. The crew that worked on my car was fun; listening to music from the 90s. Their professional yet laid back manner put my anxiety to ease. Jeri was very insightful, pointing out some things that need addressed. I plan on going back and making them one of my regular car maintenance places. read more

Great Service today. Efficient and funny! Greg was an amazing help. I would recommend this location to anyone.

Love this location. Been a handful of times and every time I'm treated with royalty . Greg, the manager, always treats me with care and respect as well as his team. Most importantly , they take care of everything with haste and I'm in and out in under 20 mins or less. I recommend this place for your oil change needs and more :) read more

I love this place and I love Greg. This is in my neighborhood of belltown and super convenient actually. Super quick service and they are never trying to upsale me. I trust these guys and they are so awesome, so nice. I feel like I'm in a place where im truly welcomed read more

As I understand it, oil changes are pretty important for the life of a car....well, that is at least what I hear. So, like a good little citizen, I get my oil changed fairly regularly...and I've been going to this Jiffy Lube for probably five years or more. They are quick, friendly and even give me a deal from time to time. They don't come and show me my air filter (which I really appreciate). It is painless. Check 'em out. read more

These guys are AWESOME! I had an oil change last week then today that I noticed that I was leaking some oil. I went back today, turns out that there was a valve that had come loose. Although it needed a part that they did not have in stock they put a temporary fix on it right then and there. The they were so friendly and helpful! I've been going there for years and will continue to go there. read more

The crew at this location was awesome - they were extremely respectful, knowledgeable, quick and they weren't pushy at all. The mechanic even went out of his way to find me a valid coupon so I could save some money. I highly recommend this location if you're in need of a quick oil change. read more

Maybe best Jiffy Lube location I've been to? Everything was done fast and at a fair price. Definitely my go-to place for any oil/fluid changes from here out. I'm always cautious of using oil change stations in downtown areas figuring it will be bad service and outrageously expensive but that is not the case here read more

I loathe getting my oil changed due to having to fight off all of the suggestions but that didn't happen here. Real and insanely helpful employees. I came prepared to wait for a bit but was in and out in 20 minutes! They even helped me read the code that was causing my. He j engine light to appear-for sure found my new go to in downtown! read more

Great service! Took my car for a regular inspection and oil change and it was quick and honest. Greg talked to me about what need to be done and I didn't feel like he was trying to push any product or service on me, like has happened in other places. Greg was super nice! Totally recommend! read more

I have gone to the Duvall, WA. Jiffy Lube for 12 years, it was great people and great service! But with that new manager who seems to fire all of the employees I find that the service I get is not what it use to be. To me everyone seems nervous not happy, and rushed. I have had to come back with things that were forgotten like water and air in my tires. While that manager just stands around adds stress to the customers and employees. read more

Great choice. Went there yesterday, which was a holiday. Friendly service, hot coffee, frank discussion of my recently purchased car were all appreciated. It was not the "burn em and turn em" that can be found amongst garages. Good feelings :) read more

Jiffy Lube - Oil Change Stations Near Me - Seattle, Washington

The best customer service. Even the other customers were amazing. Love this place. Went in for an oil change, and left feeling like a king. Brilliant. read more

Worse customer service! After driving up, they said I'll be next so I waited patiently about half an hour+ then another customer shows up and drives right through for service. They apologize for making me wait longer when I could of been easily arranged by priority of their rule "first come first served". That's not right. Never again. Please consider else wise. read more

Wow Greg was amazing. Every time I come to this Jiffy Lube they treat my car and I great. Move so fast are very courteous can't say enough good things about Greg and the team. If your in the area and need an oil change or anything make sure you stop at this Jiffy Lube read more

Showed up.. parked my car. The employee saw me. Decided to walk to the back. Got out of my car, and started shouting hello, he comes out from the back with hands in the pocket. Absolutely not interested in me, my car, or his job. I decided to go else where.. phone started to ring and he never answered that either. read more

not gonna lie, the area is stressful, but the service was absolutely amazing. they changed my oil so fast, they were so nice, and Faith helped me find some coupons (otherwise what I had wouldn't have covered it). read more

The team saved my day! Woke up with a dead car battery and (after I was able to jump the car and get downtown) they were able to replace my battery immediately! Very quick and friendly service! read more