Service requested this morning is rotation and balance of car tires. I am a previous customer of this location in Trussville,Alabama . The management was very helpful in December,2023 when she showed me the wormed out condition of the car's brake pads and rotors. I paid $600.00 for the two front brake pads and two front rotors for the car in December,2023. It was worth every dollar because I have not experienced any issues with the brakes. Customer service is always patient and willing to answer questions about the car. read more

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Jerich at Mavis Tire gets my highest recommendation - he saved the day during a road trip panic moment yesterday driving back to New Orleans when my wheel almost came off. Over the phone he talked me through how to get it into driveable-enough shape to get it over to the shop, and even offered to stay late if I needed some extra time getting over there. Once we got to the shop, he was super friendly, and fixed up the wheels so we could make it home. If you're in the Birmingham area, definitely head to Mavis for your car issues - top notch customer service. Jerich - you're the absolute best and I can't thank you enough! Open invitation to any road trip we go on in the future. -Christina read more

Made an appointment for tires and checking brakes. Got my car in immediately! Great communication on needs, super friendly, great (upfront)pricing and more! Gave me recommendations with explanations but didn't try and push anything unnecessary on me! I will definitely be using their services again! read more

My husband and I recently tried Mavis rather them our dealership for the first time. Not only were they extremely friendly great prices and quick. We will definitely go back. read more

Manager, and Team are great! They do not get enough credit for the great work that they do. The manager genuinely cares for each one of his customers and his teams. Very attentive and respectful to your concerns. read more

Terrible. Took off work to get motors and pads changed. Called Mavis they said they could handle it and get it done by the afternoon. Took my car in and waited over 2 hours. Manager comes out and says the mechanic did not show up. That information could Have been helpful when discussing the appointment. Communication is awful. Will not return and do not recommend. Lost 3 hours of my life due to their incompetence and lack of caring. read more

Great place to do business in the Irondale area. They took the car when the appt time was and completed the work in a reasonable time. Very satisfied with the discussions we had about the service being done (purchase of tires). Waiting room was adequate for this type of business. Or you couldbwalk 30 yards to a fast food business. A large Sams is also close by. Would not hesitate to return! read more

I love this location. John is probably one of the most trustworthy and kind managers I have encountered. Especially in the car repair business. I get all my cars services here for both oil and tires. read more

Disappointment can't even begin to describe my experience this morning with Mavis in Trussville. I've never been there before, but it was convenient to where I live. I had a foreign object in my tire that I was hoping could be patched. An HOUR later I'm greeted by a man who has removed all four tires and excitedly explains to me that I need all new tires. I asked "what about patching the one with the object in it". I'm not an expert, but I am well versed in tires and cars. He explained that according to the "Mavis Indicator" I needed new tires. (Even though the manufacturer indicators showed there's life left in every one.) And then the fact that no one had bothered to check to see if the tire could even be plugged, the reason I stopped by there in the first place.... As it turns out the foreign object was able to be removed the tire was patched. The manager had the good grace to not charge me for this half and half long experience that should've taken 10 minutes. They purposely tried to tell me I needed new tires when they new I didn't. I worry for others who aren't knowledgeable who will fall for this. It's obvious to me their whole mission was to sell me four new tires regardless of whether I needed them. 0/5 stars read more

Mavis Tires & Brakes - A perfectly good tire according to manufacturer's indicator that Mavis said needs to be replaced. - Auto Repair Near Me - Birmingham, Alabama

Inept, unorganized, apathetic management. Made appointment for a set of tires and alignment, When I got there I was told the alignment person was off that day, so I got the tires and rescheduled the alignment for the next afternoon. The next day I arrived to find out the alignment person wasn't there. No explanation why they couldn't call me. They also damaged my tpms sensor and couldn't get it working in three tries. I had to take it to another shop to get it repaired. I had a similar experience 3 months later when I tried to get a tire rotation. Good tire prices- terrible service read more

i went and got four new tires mounted, balanced and aligned. i went to leave and noticed a weird noise. my fiancé was driving behind and me and could see the back passenger tire was about to fall off. i turned around in the parking lot and went back and my fiancé checked the lug nuts and they were not tight at all. he could tighten them with his fingers. my fiancé could stick his finger in between the wheel and the mounting surface. the guy told us we could drive it home and come back in the morning so they could re balance the tire. obviously, that was not the problem so i left my car over night because i didn't want to get in a wreck on the way home. we came back the next morning and jacked up the car and tightened the lug nuts and torqued the tire ourselves. 0/10 i hope this doesn't happen to someone else :/ read more

Walked in to ask questions about purchasing new tires for my car and was never greeted or helped. Money walking right out of their doors...

Our vehicle was making a noise that husband thought was a sensor going out. It was acting the same way as when we had to have one replaced. We usually go to A+Tire but they were covered up. So we drove over to Tire Engineers because it is our only vehicle and needed fix as soon as possible. Sad thing is Tire Engineers told my husband we needed a new motor that ours was toast. Thank goodness we picked up the vehicle and took to A+ Tire. It took them about 10 minutes to find it was a sensor. Changed sensor and off we went on our merry way. Tire Engineers really ruined our Christmas making us think our only vehicle was toast and we have no way right now to spend that kind of money nor could we buy a car. So thank you A+ Tire and you will always have my business. We have used them about 7 years and have had great success. If you go to Tire Engineers beware. read more