Got great initial service and attention. Just waiting for insurance to go through and then the shop…read morewill handle everything.

I was sad when someone backed into my car, damaging the front panel and bumper. Duval Body and…read morePaint gave me an estimate right away and obtained the replacement parts in a day. My car was quickly repaired and looks beautiful! The repair is seamless, with the new parts perfectly matched. They even repaired a scratch that had nothing to do with the original estimate, for free! Oh, did I mention my car was cleaned and detailed before they returned it! GREAT job! No one ever wants to have an auto body repair, but if you need one, this is the place to go in Green Valley, Az!,

Recommended by a friend, I took my Honda Odyssey in for major service: timing belt, water pump,…read moreradiator flush, new plugs, etc. I could not be happier with the results. These folks are very professional: a total class act. In addition, I paid over $500 LESS THAN the Honda dealership quoted and they're LOCAL in G.V. They have my highest recommendation!

Took my 1994 Chevy Pickup in for an air conditioning issue. I told Keith that if it was a major…read moredeal, just call me and I would come get it. Turned out that the issue may require more work than I am prepared to embark on. Keith said no problem, come get it and there is no charge for the work he did. How fair is that?

I've been a customer of Family Auto for years. They've been there for me with my RV and cars, and…read moreI've recommended them again and again to friends. Most recently, my guy Chance helped with the repair of Mustang's my passenger sideview mirror that someone ripped off. He always finds me the best possible deal, from body repairs to cooling system repairs and lots more. The entire staff is great - helpful, friendly, efficient and understanding. They do a great job, in the most timely fashion. I highly recommend them.

Had an Excellent Experience at Family Auto/Truck! The Staff is Friendly, Professional and…read moreMasterfully Knowledgeable on Mechanical Repair! Shout Out to Cindy for her Great Receptionist Service and Brent for his Incredible Mechanical Service and Skill! They were able to get a hold of my Vehicle Repair Insurance Company and took care of the whole process. They were Honest and Upfront the whole entire process through! Now my 2014 Chevy Cruze is running exceptionally better and more efficiently! Keep up the Excellent Service Family Auto/Truck Team! Recommend for over 10 Years now!

EXCEPTIONAL CUSTOMER SERVICE! KEY ACCOUNT MANAGER: BOB…read moreCLARK IS PHENOMENAL! The entire team: Anahi-1 Anahi-2: Yes, coincidentally both young ladies have the same name! their assistance, kindness are Above & Beyond! Anthony Romero: Senior estimator, carefully & thoroughly explained the work needed to be repaired on my 2026 Honda CRV, after i was hit in the back by another vehicle. His associates, Luis, & Phillip extended excellent courtesies. A Great Team Of Employees! Thank you! H.M. Abrams

Great experience dealing With Alexis at Chapman collision on…read morePalo Verde. She is knowledgeable and has guided me through a difficult situation. Can't say enough good things about chapmAn ..and of course Alexis.

I went to get an exhaust installed. They did it in about a hour but they said they could not get…read morethe exhaust tip centered because it wasn't a perfect fit so it was touching the bumper. I took it to another shop right after and he switched out the hangers and had it fixed in less than 20 mins. Considering I paid over 350 for the exhaust install and it needed no cutting and took less than a hour I assumed they could have fixed this or at least offered this solution. They did manage to fit my old exhaust back in my car which i'm thankful for and they did seem professional. I'm disappointed at the price which was not told to me before even though I called days ahead to get a quote and I'm also annoyed I had to pay more money at a different shop just to get it installed right.

No hard feelings but I've gotta leave an honest review. I lost several basic functions to my BMW…read moreafter the tune. I was told I should've let them know beforehand that the basic functions were a priority. I figured it'd be obvious that I'd like to keep things like my parking brake and my remote start. If you're going to use them be sure to outline every little thing that you'd like to keep functioning on your vehicle just to be safe. I requested fair compensation (NOT a full refund), as I need to get the car taken care of correctly. This was denied.

Excellent service! Michael came out to where I broke down and diagnosed the problem within 15…read moreminutes. This was a Sunday so we had to wait for the right parts store to open on Monday. Michael gathered up all parts and brought them to repair my deisel truck. It took him a few hours to repair the truck. He works very clean (no mess left behind) and he's an honest certified tech mechanic. Would highly recommend. If I ever need work done in the Tucson area again, I will call FHJ first! (And request Michael)

All my repairs to my Dad's old truck were taken care of thoroughly and professionally while I was…read morein the comfort of my own home. It was a pleasant and fair experience! Thanks, FHJ!

Adequate repair and paint on passenger side rear. Except that a year later the replaced panel will…read morenot stay in place. It keeps popping out. I assume the plastic clips were either used or low quality. Also the taillights in the same-side assembly randomly stop working. When we booked the repair the manager promised us the work would be done in one week. This was critical timing because we needed the car available to drive to Ca for surgery. On the day it was supposed to be complete, the car wasn't ready. That was stupid on ice because we told the manager when we booked that if the deadline was a problem we'd bring the car in when we got back from Ca. He assured is that it wouldn't be a problem. When the vehicle was finally ready, the interior was covered with sanding dust as was the rear tire. IOW, they didn't bother to cover the interior or to clean it. When I asked about it he acted like I was the stupidest person on the planet. "Here, I'll show you", he said, and wiped some of the sanding dust off with a rag. I asked him why he didn't clean it up before we picked up the car and he just glowered. Never offered to clean up the mess, either. In addition, there was some other work that was supposed to be done which was ignored. Pretty short-sighted and it cost his shop my future business.

A great experience in dealing with Mark's Auto Body. I had a slight side swipe that was completed…read moreon time. The help I received from them was in dealing with the rental car company, went overboard to keep my costs down. Body work was perfect! Second time I used them, both times were exceptional! Ed R.

Just wanted to make an appointment to have my car checked out and some friends of mine recommended…read moreSaguaro. I stopped by on my way home and Saguaro's Manager told me they could do it right then, if I had the time. Not only did they give my car a thorough look-over, but a clean bill of health as well. Even better, they charged me nothing for the check up, and it took them about an hour. I am leaving for California for a short holiday and they told me to go with no worries. Saguaro Motors will definitely see my little Saturn again. I highly recommend them.

We had our oil changed a couple weeks ago. It turns out they didn't drain the old, dirty oil. They…read moreput 5 qts of new oil added to the old stuff. Yesterday we noticed AC was blowing warm air then "warning - stop car immediately- overheating" messages on screen and dash a few blocks from home. Fortunately we were able to get a mobile car technician to come to our house the next day And drain the oil and add new oil. Very disappointing- I was expecting better from Saguaro Automotive.