I contacted Valley Auto about an add for a 2002 Saturn SC2 on a Wednesday. I was informed by the…read moreowner William Myers, that there was a problem with the Saturn sunroof and he wasn't sure that he would sell it to me or sell it auction, because it might damage his "reputation". I told him what the issue was normal for Saturns. He stated that he would send the car to his mechanic for an inspection and let me know if he would sell me the car. At first I was shocked that he seemed concerned about his "reputation" for selling a possibly bad car to a customer and would rather sell the car on auction. I made it clear that I knew a thing or two about Saturns and there mechanical issues. I did a follow up with him on Thursday and Friday. He contacted me on Friday afternoon and quoted me a very fair price for the car. Unfortunately I live over two hours away and could not make it to his dealership on Friday before they closed. I made it very clear that I was interested and I verified with him that I would be in Saturday. I gave him my phone number to make sure there would be no issues before I drove over two hours to his dealership. His dealership was open less than three hours when I pull into the dealership as a couple were looking at the car. He seemed to have no issues selling them a "potentially bad car" to the couple. Instead of talking to me face to face, William brings the couple in and has them explain that they are buying the car. I found this to be offensive and poor customer service. If he was truly worried about his "reputation" and customer service he would have given me a call before showing off the vehicle since he knew I was driving over two hours to get to the dealership, or had them put onto a list in case the deal that we agreed to fell through. At worst they would have been inconvenienced by maybe 20 minutes, unlike my wife and I who wasted over four hours driving and four days getting jerked around by him. We also changed our planes for the weekend to pick up the car. I am sure the customers would have been understanding if he told them that he had another customer on his way from over two hours away to see that specific car. William didn't even bother to apologize for jerking me around for four days and wasting my time in the two hour one way drive. He did ask my wife if we wanted to look at his other cars, she explained that I am a Saturn person. His response was something along to lines of "Oh your a Saturn person". Yes I have bad taste in cars. I have wanted this particular model of car since I was a Sgt in the Marines. Back then I couldn't afford one. I am retired and wanted to buy my dream car. I don't know if the guy just did not want to sell me the car because I am a veteran, or he just jerks people around.

This place is located on the NW corner of E 22nd St and Swan Rd, just to the West of the Mini…read moreCooper dealer. This is a pretty small used car dealer. However for each car they have a printout of their inspection (see photo). The inspection shows what they checked but also more importantly at the bottom it lists what is still wrong with the car. They have a warranty for all cars with less than 80,000 miles. Their sign says "warranty forever." This obviously doesn't apply to everything but they tell you what is included. Their cars over 120,000 miles are as-is. I think from a full disclosure standpoint this place looks great. We probably would have bought a car, if we lived in Tucson. The only problem with the warranty is that you would need to bring the car back for the covered repairs. Definitely worth the look for those looking for used cars.

Hessam was our representative and he did a stellar job! No haggling ever and excellent prices. We…read morelanded a great car at a great price and I'm super happy. It's "like" CarMax only there are nice people who care about service which is NOT like other flat price sales businesses........

Beau is an amazingly nice guy. He worked very hard with me to get me into a beautiful nice used…read morecar. My bank wouldn't finance because of cars age. Beau tried to get it done. He had great follow through. They have a great selection of nice cars. I will definitely use them in the future.

I have owned so many vehicles over my lifetime that buying a car is far from fun, but this was an…read moreexperience the was a pleasant experience from purchasing to financing it all in one place. I would highly recommend checking this place out when comes time to buy another vehicle. A necessary part of today's world.

This is the ONLY place to buy a used car. The Explorer I bought was in good condition except for…read moreone headrest that did not work properly. They arranged to have it fixed and were kind enough to deliver the car to my house that's an hour away from Tucson. Great customer service!

Nice cars, easy to work with sales people, and best trade in offer in town. Offset of top trade…read morevalues is that their cars cost full price, but didn't see any rusty undercarriages or hidden problems. I'd shop here again, woman shopping for a car and this felt like a safe space compared to many dealers.

I had a great experience at Carmax. The saleman was knowledgeable and friendly. You might spend a…read morelittle more than another used car dealership, BUT the quality of vehicles at Carmax is so much better. Don't get burned, go to Carmax.

I had a very disappointing experience at the Tucson CarMax location.Before visiting, I received an…read moreonline financing offer for a used Tesla with a $2,000 down payment and around 27% APR. Based on that offer, I went to the dealership expecting a professional process. However, once I arrived, everything completely changed. I was told that because I work as a delivery driver, their financing companies would not approve me and that they would absolutely not sell me the vehicle, no matter what. I even asked if adding a co-owner with strong credit and making a larger down payment would help, but I was told it would make no difference and that they would never approve it.What made the situation worse was the attitude of the staff and especially the manager. Despite my flawless payment history and proof of consistent payments, I felt dismissed, judged, and not treated with basic respect. The manager barely acknowledged us and made us feel like we were not even worth speaking to properly.If the online pre-qualification does not reflect reality, customers should not be encouraged to come in and waste their time. The lack of professionalism and poor customer treatment were extremely disappointing.

Very good dealership I recommend anyone to come get there next vehicle either car, Truck or Suv…read moreInside all the vehicles are clean n like new I just bought a Truck n took it home that day.

From the minute I walked in to AAA motors I felt good about their whole business. Carlos greeted me…read moreand instantly I liked him. I rarely like anyone much less a salesperson or owner of a used car dealership. I asked him what he could do on a vehicle I liked and he gave me a fair price offer and I drove it (a very good price actually). I wanted a mechanic to view it and I had one in mind and Carlos took it to him. Keep in mind this mechanic is across town from his dealership...but he did it. We had auto check completed and the vehicle checked out great. This is a great little dealership. Their cars and trucks are so clean and taken care of. Good job guys!

One of the most pleasant and professional experiences I have ever had buying and trading in a car…read more Rob (The Owner) from the very first phone call was informative with any questions I had and zero pressure to buy or trade my vehicle in. Thank you for all you did for me and who knows we might do it again with the outstanding vehicles you get on your lot. Again Thank You, words can not express enough.

I got an 03 Harley Davidson V-Rod from Richardson Motors. They stayed open late to let me get a…read moretest ride and worked well with my bank to set up payment plans. Roslyn and Rob are both stellar individuals to work with. I highly recommend this dealership especially if you are in the market for something classic.

Precision Auto Sales is our "go to" business for used car purchases. Over the years, we have…read morepurchased four cars through Precision (Acura TL, Acura MDX, Honda Pilot, Honda Accord). We appreciate that Precision offers a low pressure buying experience. We've all been to a business where salespeople swoop in like vultures. There is nothing worse when you're trying to make a major dollar decision than to have someone breathing down your neck for their commission. It's awful! We appreciate that Precision respects its customers enough to provide ample time and space to make a decision. When we were ready to upgrade our vehicles, we returned to Precision because we knew we would get a fair price on our trade-in and purchase. Precision made the entire process painless, but the best part is knowing that we were purchasing a car that had been thoroughly checked out by the mechanics at Precision, Inc. We have yet to have a mechanical problem with any of the four cars we have purchased through Precision Auto Sales and they will definitely be where we return to when we're ready to upgrade again.

Wow- this place is incredible! We found Precision Auto by accident by looking online for the type…read moreof car we wanted. Went in, and service was beyond amazing. Ever been to a car dealership without feeling pressured? Neither had we- until we went here. Dawn was totally low key, but extremely helpful- couldn't get a better combo than that. We drove various cars and ended up buying that day. The price was very fair (we had researched that ahead of time) and particulary knowing that they went through the car and had fixed anything that needed it already. They have a new customer for life, and we will also use them for any service the car needs as well. Thank you Dawn for such a great experience, it made car buying fun!

IF YOURE INTERESTED IN THE WHITE 2015 SUBARU BRZ Limited, read this IMMEDIATELY! I was interested…read morein this car despite it being over priced (without a trade in vehicle it's almost $17k....and that's just the retail....without the lo Jack and dealer fees) I ended up getting a better deal on the same car in better condition (like $4.5k less then what they are asking here). this car is a RUST BELT CAR. It spent most of its life in Illinois/Indiana.....harsh winters and road salt and after investigating it looks like it wasn't well protected from the road salt. For a minute they didn't have pictures up on cactus auto of the vehicle, so after researching the VIN I found some auction photos from 20k miles ago. Let's just say those pictures opened my eyes to a lot of things about this vehicle that could be problematic if not addressed immediately The new pictures on cactus auto look "better" but The engine bay scared me away from purchasing this vehicle from cactus. When you go to look at this car, pop open the hood, don't be distracted by the tacky red painted components and look at everything that is metal. look at bolts holding the serpentine pulleys system. Look at the metal tube holding the dipstick. One thing I can see just from pictures is that The bolts are all still corroded. Even still in the "clean engine bay" photos, they have not been replaced. Replacing these corroded/rusted bolts is going to be a mechanics nightmare, if they snap while replacing pulleys, it's a serious problem for the mechanic. You see if this corrosion or rust has already started to make its way into the crankshaft, this vehicle is going to need to have its motor rebuilt in less than a year. Say the bolt on the harmonic damper randomly snaps...you're looking at Component Separation. In extreme cases, a failed bolt can allow the entire harmonic balancer to fall off while driving. This immediately stops the alternator, water pump, and power steering, often leading to rapid engine overheating. If you're interested in this car, and you're okay with the overpriced sticker on this vehicle, have cactus auto replace every corroded component in the engine bay. If they have integrity, they will do it. I think then they could possibly list it for almost $17k and it be a fair price after the corrosion is addressed. Also look at the frame, if rust is present visually without looking hard, there is forsure rust hidden deep within this cars structure. The 3 stars are only for Heather and her transparency that the vehicle was still in transit when I was inquiring about it and wanted pictures. She was professional. Hopefully they fix this and don't try to sell this potential Corroded nightmare to an unsuspecting buyer. Hope this helps look up the vin, read the CARFAX. you'll see, they replaced the serpentine belt since but the bolts have not been replaced.

Recently visited this dealership because I received a mail lottery ticket, and it stated I won a…read moreprize. When I went to the dealership, they tried using my confirmation code to match the number on the board and said I didn't win and said they also ran out of earbuds to give to people who didn't win. I stated that the serial number determines the prize awarded, but they disagreed, even though it says it on the ad. When I was getting ready to leave, another employee talked to me and confirmed that it is the serial number you need to compare to the board, so no one at this place has the same information theyre sharing to people. Regardless, I made sure to compare the serial number to the board and didn't see a match either for some reason. My question is, What is the point of having the lottery card game and saying you need to match the symbols if it doesn't mean that you're going to win anything? That's false advertising. Additionally, I also called the "winners call" number (since I thought I won something since I had a match across on the lottery ticket) and entered in my confirmation code, and the line confirmed that I won a prize and it's been reserved, but why even have that number and make the person go through all these steps if the dealership says you lose anyway? Your ad is incredibly misleading and if you made tickets for everyone to "win" just so that they could come down to your dealership for a prize that doesn't exist, then that is super lame. If this is how your business operates, I can't imagine what sketchy "promotions" you'll lie to people about in order for them to buy a car. TLDR; business sent out lottery tickets and I got all 6 in a row; called the line and it confirmed I won a prize, went to dealership and they gave me incorrect information and also told me I didn't win anything and they ran out of consolation earbuds.

We've now used John with several of our cars. Exterior…read moredetailing. Interior detailing. Sealing. John is very professional with his service. He arrives when expected, and spends the necessary time to do the job "right". John is happy to explain any part of his detailing to you as he goes along with the project. His price is fair for the final product received. You get what you paid for.

Wow! I can't say enough great things about how impressed I was with GetSome Mobile Detailing! The…read moreinterior of my car had never been detailed and was an absolute mess. I'm talking an abundance of dog hair, gunk leftover from spilt drinks, and overall uncleaniness. I'm actually ashamed I left my beautiful vehicle get so bad. I'm not even kidding when I say John, the owner of GetSome Mobile Detailing, was able to get my car looking good as new. I was, and still am, in absolute shock. He was able to get every single nook and cranny of my car sparkling clean. The seats look brand new, which was jaw dropping because I've carried many a rescue dog and my own fur babies to and fro over the years. If you looked at my car, you would have no clue dogs had been allowed inside. John was patient, professional, and extremely hard working. I'm so, so thankful to him for helping make my vehicle look brand new! Thank you, John!