I worked with Bonnie and everything went well buying a car. She paid attention to details, showed…read moreme how everything worked, we went for a test drive, she put the floor mats in the car and put new license plates on herself. I would definitely recommend them and do business with them again.

There are no signs of hours or information at the retail counter. I was there to pick up a prepaid…read moreitem and despite ringing their little bell no one ever came. When I went into service to ask they said they were really busy. After waiting 15 minutes I left. At least a sign saying what was going on would be nice.

Their word means nothing. Told them we wanted to purchase a Prius. Stated that we would buy the car…read moreat the out the door price. Had the car set up for purchase within 3 days. I was given the out the door contract and we had set up an appointment to purchase the vehicle. Today, I received notice that they had sold the vehicle. Asked the manager, Matt, for an explanation. He stated that the proposed contract we were given stated we needed to put down $5K and purchase within 1 business day. I did overlook that however here are the questions - What dealer does not actively ask for a deposit to hold a car? Why within 1 business day? NEVER AGAIN Back to Rudy Luther

These guys are nothing less than incredible! I'm so impressed and just have to share so people know…read morethey have an honest, trustworthy business available for their next used car purchase! The vehicles they have available are top-notch, high-quality and have been thoroughly inspected for any maintenance needs. We purchased a 2015 Toyota Highlander in March 2024. You would never know by its looks that it was not brand new, it's gorgeous! If they don't have something in stock that fits your needs, they will find what you're looking for. This is one place where YOU DO NOT HAVE TO FEAR THE "USED CAR SALESMAN"!

Drove 3 hours to look at a 2014 Silverado, great truck for the money and great customer service…read morefrom Ryan and Jake. I'm definitely going to be referring friends and family to these guys even if they are 3 hours aways. Thanks Ryan and Jake.

not entirely there fault. went to buy my first car and really wish I coulda brought a parent or…read moresomeone to help. everyday has been a struggle with this car I find something new to be fixed or replace because it's damaging the car. I do feel taken advantage off bc how are you not going to tell me there is coolent leaks, misfires, exhaust problems, I really wish I was smarter and went somewhere where they kinda help u out a little more, not one thing was told to me when I bought it was told 02 sensor and now I can barely drive the thing.

Eric was awesome - my sister recommended me to him - her 2 sons and he daughter in law - all bought…read morethere cars from Eric - He definitely is very helpful and really wants to help you out without being pushy , he made me feel good about the purchase- especially since I was I. A car accident 2 weeks pryer to needing a vehicle- I was so stressed out about the whole situation , Eric made it so it was non stressful- witch I truly appreciate and with my sisters help

Regarding U CAR CONNECT: The truck I bought from them will take several thousand dollars to be in…read morethe shape of my trade in. They told me in their sales pitch, it was in the same condition. I didn't even get out of their lot before I found that there was a problem. I got Tom in the car to hear the front-end noise, he agreed there was a noise and told me, "Take it to a tire shop Ed, it can't be much as we check our cars, we won't leave ya hangin!" Many more problems found after I got home, read on. These guys brag about the condition of their cars. "We know our cars inside and out before we put them on our show room floor." They will give your cars "Car Max" reports, don't believe Car Max. Beware of U CAR CONNECT! Do not rely on this U CAR CONNECT web site. It does not give the truth of the business. The U Car Connect, used car scammers post only a few negative reviews. The rest are nearly all five stars and there are many and not the truth. They indicate 136 reviews, according to them, most are 5 stars. I posted a negative review on their web site; it was removed within very few hours. Go to YELP web site, read the reviews. YELP doesn't have a dog in the hunt, just the facts, and they ain't good. IF you want the truth, you will see that negative reviews are 50 % plus. Read them all and.......... IF you then want to buy a car from these guys, DO NOT TRUST them. Protect yourself, have an outside mechanic look at your intended purchase. See what they missed on my car, read on, after I got home, I did as he suggested and found the following. 1. The GPS antennae was broken. Replacement cost, over 800.00 dollars$. 2. They told me the car had never been in a wreck or damaged, my mechanics pointed out to me "overspray paint" and said "This car has been wrecked." 3. The tires were old and unsafe. I was told, "IF a car needs tires, it won't be on our showroom floor." Replacement cost 1200.00 dollar$ 4. The first time I went through a car wash, paint was washed off showing rust had been painted over. Body shops will only replace the rear quarter panels. Replacement costs, 10,000.00 dollar$. Possible flood damage exists. 5. Factory wheels pealing chrome, replacement costs, 300.00 dollar$ each, + or - used. 6. Front strut replacement, 1800.00 dollar$. My intentions are to show these scammers for what they are, and I have ways of doing this within the law. I am retired so I have plenty of time to do things on my end, IF you have been cheated by these guys and want to join me, contact me at americanpatriots@sbcglobal.net or call 913 620 0771. We CAN expose these guys.

Amazing cars very nice costumer service such nice people the car is a dream I highly recommend you…read moreget a Tesla Ps thanks Elon

TERRIBLE customer service. so disappointed for the rude response to a request for a service the…read morecompany offers. I was told the vehicle I test drove wasn't "cleanly" when it was returned, so I was not able to have an overnight test drive to ensure the Tesla would park and charge at my place. A pretty reasonable request for a first time EV owner looking to spend $50,000 on a new vehicle. Outrageous

The sales experience was great no issues. I'm a mechanic by…read moretrade and did inspct the car top to bottom with the exception of scanning the ECU. (didn't bring my laptop) Everything checked out, drove ok so I bought the vehicle. The very next day the check engine light came on and started leaking coolant and oil both from the tstat and oil cooler and the transmission would not shift . Found who ever did their servicing did a good job covering their tracks , except permanent non-active codes were stored and had been stored for 500 ish miles, meaning they were aware of the issues and attempted to hide the problem. I called the dealer the very next day asking for copies of what their shop did and they refused and worse yet stopped communicating with me. I didn't ask for the dealer to pay for anything just send me documentation. Now have a basket case. their warranty is a joke, doesn't cover the stat or cooler which are bolted to the engine. the transmission issue requires a reflash of the ecu and a service also not covered by their warranty. The transmission work alone is going to cost over $1000 out of pocket because its dealer specific work. The prep and detail was sub par and Dan the salesman said "they only get 20 minutes to clean and detail lower priced cars to keep competitive". Both the engine and Ac filters were plugged with debris, pulled back the carpet it looked like someone dumped grass clippings under the carpet. All said and done I'll be $1400 into repairing the car. So word of advice, stay away from this used car lot and spend your money elsewhere. You'll thank me later.

my sales guy in Eden prairie but I asked for an oil leak to be repaired before I bought it and the…read moreshop at the new hope,mn location just caulked it shut to cover up. when I tried to call and get it properly fixed they didn't return my calls, guys name was Kelly. needless to say my warranty expired and it ended up costing me $1200 not even a month later. so I would recommend anyone be cautious about any limited warranty with them because they definitely know how to avoid

We took our car in for a warranty fix and when we got it back there were more problems than before…read moredue to their repair work. When we asked them to fix what they broke, they said it wasn't them even though we have proof and my husband is a mechanic and knows what he's talking about. They tried charging us $900 more dollars to fix what they broke.

Recently purchased a vehicle having Steve H as our salesperson. Not impressed! He is a true car…read moresalesman, slick and fast. He asks questions but did not even listen to the answer, he is off having a conversation with a sales friend. Our whole experience seemed very unprofessional both with Steve and the dealership. I bought the vehicle and we are already experiencing broken promises and empty words about some last minute fixes we found with the vehicle. "Of course we will fix that" but now that the sale is done, they aren't concerning themselves with any of that. I had to put a deposit down as we looked at the vehicle Friday and finished Saturday. Now, getting the $500 deposit back has become a problem. Still hasn't been refunded. It feels like so many of the things we were being told just aren't adding up. It seems they tell you what you want to hear, and once the vehicle is bought, they have what they want and could care less about you. It's all about the $$$. Steve was going to call and check on things with the new car. 48 hours and that still has not happened. It all feels very disrespectful and disingenuous. I prefer car salespeople that can carry on a normal conversation, joke around and have some fun, and is truly interested in his customers lives. Selling the car should be as fun as buying one. That was not our experience.

Let me put it this way. I took the time to fly up from AZ and buy a car here and drive it back…read more Even though they are used rentals, for the most part, they have decent milage and in nice shape. I did a lot of comparison shopping with Enterprise, Craigslist and major dealers and couldn't beat the prices. Gus aka Dave, was a good guy to deal with.

Terrible. Set up an…read more"Appointment", week and a half in advance, to look at a few vehicles. Was told I would receive a call from the manager to confirm. After about three days of no call, I give them a call back. I am told they have ONE of the vehicles and are still working on getting the others. I let them know that it's fine, I was just calling to confirm my appointment. So five days later, I arrive, they tell me they do not have ANY of the vehicles i requested and that it was my fault for not confirming my appointment. Even though I have now called this company twice to confirm my appointment well in advance. Thanks for the waste of time.

I had such a great experience working with Nick B. that I felt like I had to share it…read more From the very beginning--when I was just exploring the 2021 Jeep Compass--Nick was incredibly personable and easy to talk to. He took the time to understand what I was looking for and never made me feel rushed or pressured. What really stood out was how comfortable the whole process felt. I didn't feel haggled, pushed into anything, or taken advantage of (which is something I've definitely worried about with car buying in the past). Instead, I felt supported and informed every step of the way. By the time we finalized everything, I actually felt confident and good about my decision which says a lot. If you're looking for someone who's honest, professional, and genuinely cares about your experience, I highly recommend asking for Nick B.

We purchased a used 2025 Toyota Sienna minivan here with Tom D. He was personable, responsive and…read morehonest. We felt the procedure was very straightforward and transparent. No hackling over price - it was clearly stated. The test drive was the best part & we even had some laughs. Only bummer was the financing offered had really high rates so we opted against financing in house and used our bank. Overall: Great experience.