Their word means nothing. Told them we wanted to purchase a Prius. Stated that we would buy the car…read moreat the out the door price. Had the car set up for purchase within 3 days. I was given the out the door contract and we had set up an appointment to purchase the vehicle. Today, I received notice that they had sold the vehicle. Asked the manager, Matt, for an explanation. He stated that the proposed contract we were given stated we needed to put down $5K and purchase within 1 business day. I did overlook that however here are the questions - What dealer does not actively ask for a deposit to hold a car? Why within 1 business day? NEVER AGAIN Back to Rudy Luther

These guys are nothing less than incredible! I'm so impressed and just have to share so people know…read morethey have an honest, trustworthy business available for their next used car purchase! The vehicles they have available are top-notch, high-quality and have been thoroughly inspected for any maintenance needs. We purchased a 2015 Toyota Highlander in March 2024. You would never know by its looks that it was not brand new, it's gorgeous! If they don't have something in stock that fits your needs, they will find what you're looking for. This is one place where YOU DO NOT HAVE TO FEAR THE "USED CAR SALESMAN"!

I bought my 2010 Toyota 4Runner from them and I love it. So far it's been one of the nicest…read morevehicles I've ever owned. And it got me through some tough winter storms. I highly recommend Original Owner Autos.

Drove 3 hours to look at a 2014 Silverado, great truck for the money and great customer service…read morefrom Ryan and Jake. I'm definitely going to be referring friends and family to these guys even if they are 3 hours aways. Thanks Ryan and Jake.

Eric was awesome - my sister recommended me to him - her 2 sons and he daughter in law - all bought…read morethere cars from Eric - He definitely is very helpful and really wants to help you out without being pushy , he made me feel good about the purchase- especially since I was I. A car accident 2 weeks pryer to needing a vehicle- I was so stressed out about the whole situation , Eric made it so it was non stressful- witch I truly appreciate and with my sisters help

Regarding U CAR CONNECT: The truck I bought from them will take several thousand dollars to be in…read morethe shape of my trade in. They told me in their sales pitch, it was in the same condition. I didn't even get out of their lot before I found that there was a problem. I got Tom in the car to hear the front-end noise, he agreed there was a noise and told me, "Take it to a tire shop Ed, it can't be much as we check our cars, we won't leave ya hangin!" Many more problems found after I got home, read on. These guys brag about the condition of their cars. "We know our cars inside and out before we put them on our show room floor." They will give your cars "Car Max" reports, don't believe Car Max. Beware of U CAR CONNECT! Do not rely on this U CAR CONNECT web site. It does not give the truth of the business. The U Car Connect, used car scammers post only a few negative reviews. The rest are nearly all five stars and there are many and not the truth. They indicate 136 reviews, according to them, most are 5 stars. I posted a negative review on their web site; it was removed within very few hours. Go to YELP web site, read the reviews. YELP doesn't have a dog in the hunt, just the facts, and they ain't good. IF you want the truth, you will see that negative reviews are 50 % plus. Read them all and.......... IF you then want to buy a car from these guys, DO NOT TRUST them. Protect yourself, have an outside mechanic look at your intended purchase. See what they missed on my car, read on, after I got home, I did as he suggested and found the following. 1. The GPS antennae was broken. Replacement cost, over 800.00 dollars$. 2. They told me the car had never been in a wreck or damaged, my mechanics pointed out to me "overspray paint" and said "This car has been wrecked." 3. The tires were old and unsafe. I was told, "IF a car needs tires, it won't be on our showroom floor." Replacement cost 1200.00 dollar$ 4. The first time I went through a car wash, paint was washed off showing rust had been painted over. Body shops will only replace the rear quarter panels. Replacement costs, 10,000.00 dollar$. Possible flood damage exists. 5. Factory wheels pealing chrome, replacement costs, 300.00 dollar$ each, + or - used. 6. Front strut replacement, 1800.00 dollar$. My intentions are to show these scammers for what they are, and I have ways of doing this within the law. I am retired so I have plenty of time to do things on my end, IF you have been cheated by these guys and want to join me, contact me at americanpatriots@sbcglobal.net or call 913 620 0771. We CAN expose these guys.

Amazing cars very nice costumer service such nice people the car is a dream I highly recommend you…read moreget a Tesla Ps thanks Elon

TERRIBLE customer service. so disappointed for the rude response to a request for a service the…read morecompany offers. I was told the vehicle I test drove wasn't "cleanly" when it was returned, so I was not able to have an overnight test drive to ensure the Tesla would park and charge at my place. A pretty reasonable request for a first time EV owner looking to spend $50,000 on a new vehicle. Outrageous

The sales experience was great no issues. I'm a mechanic by…read moretrade and did inspct the car top to bottom with the exception of scanning the ECU. (didn't bring my laptop) Everything checked out, drove ok so I bought the vehicle. The very next day the check engine light came on and started leaking coolant and oil both from the tstat and oil cooler and the transmission would not shift . Found who ever did their servicing did a good job covering their tracks , except permanent non-active codes were stored and had been stored for 500 ish miles, meaning they were aware of the issues and attempted to hide the problem. I called the dealer the very next day asking for copies of what their shop did and they refused and worse yet stopped communicating with me. I didn't ask for the dealer to pay for anything just send me documentation. Now have a basket case. their warranty is a joke, doesn't cover the stat or cooler which are bolted to the engine. the transmission issue requires a reflash of the ecu and a service also not covered by their warranty. The transmission work alone is going to cost over $1000 out of pocket because its dealer specific work. The prep and detail was sub par and Dan the salesman said "they only get 20 minutes to clean and detail lower priced cars to keep competitive". Both the engine and Ac filters were plugged with debris, pulled back the carpet it looked like someone dumped grass clippings under the carpet. All said and done I'll be $1400 into repairing the car. So word of advice, stay away from this used car lot and spend your money elsewhere. You'll thank me later.

This review is not for eden prarie. Bloomington yes. Had a deal going. Already approved. Did not…read morelike the way I was treated. So I posted a review. Never have done that in my life. This time .I had too. Got several messages. Drop the review. Your making me look bad. Well if the shoe fits. Then I get a notice from the new hope location. Same owner. We can not grant you credit. I never did a credit app with them. funny thing is. When I went through the notice. Did dealer check credit score. The box marked was. NO. Hum. Here is the best part. or in my case the worst. Mike in in Bloomington. Still had the car I was looking at. Sent a message. and asked. Give me your best numbers. And we will talk. Here is what I got from him. No. You drop the review. Then we will talk. Im sue sure for some. They have been really good to work with. Just not me. Be careful.

First off, Jerry Chapman is one of the most professional salespersons I have ever worked with. I…read morehave to admit, I only called Jerry to appease my Ford loving father. I was positive that test driving a Fusion would rule out Ford and confirm that I wanted a Camry. Imagine my surprise when I not only loved the vehicle but was blown away but the fantastic pricing and financing Jerry and his team were able to do for me. The car was such a great deal and the entire buying process was painless! I've purchased dozens of new cars and this was one of the best experiences. I've had my new car for over a month and I have zero regrets. I highly recommend Jerry. He's a solid guy.

We took our car in for a warranty fix and when we got it back there were more problems than before…read moredue to their repair work. When we asked them to fix what they broke, they said it wasn't them even though we have proof and my husband is a mechanic and knows what he's talking about. They tried charging us $900 more dollars to fix what they broke.

Let me put it this way. I took the time to fly up from AZ and buy a car here and drive it back…read more Even though they are used rentals, for the most part, they have decent milage and in nice shape. I did a lot of comparison shopping with Enterprise, Craigslist and major dealers and couldn't beat the prices. Gus aka Dave, was a good guy to deal with.

Terrible. Set up an…read more"Appointment", week and a half in advance, to look at a few vehicles. Was told I would receive a call from the manager to confirm. After about three days of no call, I give them a call back. I am told they have ONE of the vehicles and are still working on getting the others. I let them know that it's fine, I was just calling to confirm my appointment. So five days later, I arrive, they tell me they do not have ANY of the vehicles i requested and that it was my fault for not confirming my appointment. Even though I have now called this company twice to confirm my appointment well in advance. Thanks for the waste of time.