alexia did and excellent job and has great customer service skills , I would love for her to be my server again

The food is good, but the service has significant room for improvement. We came for dinner around 5PM and the BBQ restaurant ran out of brisket when they don't close until 9pm. Interesting. During our last two visits--despite the restaurant not being very busy--service was slow and lacked urgency. The staff were very nice and friendly, but expeditious service didn't seem to be a priority. It felt like the issue could be a mix of limited staffing, lack of training, or simply a lack of urgency. Drinks were slow to arrive, sometimes missing, and often left empty. The ambiance is typical for a BBQ restaurant, but the space could benefit from better cleaning and a more vibrant reorganization. Our group of 12 was seated in the back, which felt more like a storage area or a closet than a proper dining space. With improvements in service efficiency and some attention to the atmosphere, the overall experience could be much better. read more

Jim 'N Nick's Bar-B-Q - Carls Catfish 2 filet - Barbeque Near Me - Montgomery, Alabama

I was welcomed and seated by the host and then quickly greeted by my server Jadaisha. She introduced me to 2 things - Jim n Nick's cornbread cheese muffins & Morgan Co. White Sauce which is like a creamy, tangy, black peppery sauce. Got smoked wings with white sauce and side of Mac n Cheese. Jadaisha brought me some ranch which is similar to *Wing Stop* ranch. Everything was hot and fresh. I would come hungry to enjoy those corn bread muffins & entree. My dinner was great and service was good and much appreciated!! read more

Jim 'N Nick's Bar-B-Q - Morgan Co. White Sauce Smoked Wings & Mac & Cheese - Barbeque Near Me - Montgomery, Alabama

Need to provide some context for this review. I am traveling for work this week around various cities in Alabama. Yesterday i stayed in Tuscaloosa and wanted to try this restaurants location there. I ordered online and within got a call in which the manager indicated they were out of wings and could not fulfill the order, he asked if i wanted something else or just to cancel. Other things on the menu looked good but was really in the mood for wings which are my favorite food so i just canceled. I got an email asking for feedback so i filled it out. I did not leave anything negative but simply noted what happened and that i really wanted to try their wings but was only in town for the one night. Today i received an email from a managing partner noting that my refund would be processed within 5-7 days so that was nice that there was follow up confirmation. Additionally, he gave me a gift card to used next time i was in town, that is absolutely incredible customer service. I happened to be staying in Montgomery the following night and noticed they had a location about 10 mins from my hotel so below is my review of the highly regarded wings. The Managing Partner that provided me the gift card noted that the wings would blow me away, and let me tell you: he was absolutely right! They were absolutely incredible. All were very big and all smoked so perfectly they fell off the bone! Definitely a contender for the best wings i have ever had!! Buffalo sauce was also delicious. Order was ready in less that 30 mins which was also appreciated. I will 100% be returning and will undoubtedly get the wings again, Thanks so much Jerath for reaching out to me, that is incredible customer service. read more

Jim 'N Nick's Bar-B-Q - Collard Greens - Barbeque Near Me - Montgomery, Alabama

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My first time at this establishment and it did not disappoint. The food here is delicious and the biscuits are to die for. We had the three meat combo and the waitstaff were really sweet and attentive. The ambiance in this restaurant is casual but good for couples and groups I will definitely be back. read more

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We got Jim and Nicks yesterday, I ordered the New Southern smash burger the same thing I ALWAYS ordered when it was just the Southern burger before the name was ever changed, I open my to go box up only to see this BS, nowhere when I was making my order do I tell the person at the bar that I wanted a NEW Smash Burger, I said repeatedly to her the New Southern smash, IF I wanted a sloppy burger caked up in mayo, mustard and two pickles I could've made it at home or went to McDonald's, to say I am beyond disappointed in your establishment would be an understatement, I ended up giving the burger away and just eating the mac and cheese and that wasn't all that good either if I'm keeping it 100. read more

Jim 'N Nick's Bar-B-Q - A sloppy burger made with no passion or love - Barbeque Near Me - Montgomery, Alabama

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I like jim n nick only getting 3 stars because everytime i order to go my fries are always cold.

Sat down at the bar to try and eat. Waited for one of the several people walking by to even acknowledge us. After 20 minutes we gave up and just left. read more

Absolutely NOT! The bathrooms were nasty and had an odor, the food was not seasoned and cold, the waitress came across as if we were a bother and did not want to be there. First and last for me. read more

Jim n Nick's Barbecue is very good for many reasons. I have eaten at the restaurant, ordered and picked up food, and DoorDashed delivery and it's always reliably good. Come here on a regular day or on the Fourth of July and it's always good. You need to host people at your house during football season or on bowl days, for the Superbowl, and don't feel like grilling, they are set up to handle the foot traffic and high volume of orders. The parking lot is able to handle the volume. We like their ribs and brisket in particular. Sometimes the ribs are enormous! The only downside is this high volume means the ribs may be rushed and they may not have time for proper smoking and caramelization, with a bit more rendering of fat out of the ribs. They will still be meaty and juicy ribs, but a rib connoisseur would prefer them with more time in the smoker. The brisket is very good too. They manage to put some bark on the brisket and I appreciate that very much. It is not always a pronounced bark, but when they give it the time for that bark, the palate is rewarded with the texture and flavor you crave. The brisket has a beautiful ring on it when the bark is pronounced. I like their regular sauce, which the whole family likes. The spicy is a bit much for our tastes, but the sauces are all good. The sides are good too; though, admittedly not at the level of the barbecue. The baked beans are the standout, but the collards are good too. The collards have a little vinegar and slight spicy kick to them. The cheese corn biscuits are the number one side by far. They are really like small cornbread muffins and they serve them with maple sweetened whipped butter that is a marriage with no divorce. They live happily ever after together and you will love these cheese biscuits and order them every time. They serve a great sweetened tea and the Arnold Palmer is even better in my opinion. This review is long overdue, but I have been here and ordered too many times to let it go without reviewing and saying something. We've had their chicken too. It's not over priced and the atmosphere is nice inside should you eat here. Three and a half quality stars! read more

On a Wednesday afternoon, I was in Montgomery visiting for my cousin's HS graduation. Afterwards, her dad said that we were going to try and eat at Jim N Nicks, which delighted me because I love you guys. We got there around 3 pm and it was kinda empty and as a former server, I knew we probably had just came in right after a few of the lunch crew were released for the day. Our group of 12 was quickly seated with out much fanfare though and were quickly provided with beverages. I want to take a moment to acknowledge how amazing your staff is. Alexia and crew managed to be attentive and let us know about any delays and why and we appreciated it so much. Our orders were taken and food was delivered perfectly along with many personalizations. we were able to eat and fellowship without missing anything from our food orders and with our cups never empty from refills. Even closing our bill out was done without much fanfare. I hope we were able to show our appreciation monetary with a big tip but I wanted to make sure I expressed as happy as I always am with the food at Jim N Nicks, I was very pleased and appreciative of the service Alexia and crew exhibited. I would def recommend this location and, of course, the food. Food: No Pictures. I didn't take any because I was obsessed with talking with family. but I ordered and shared the 3 meat combo with 2 sides with my mom. Meat: pulled pork, spare ribs, and brisket. Sides: Collard greens (Love their collard greens and didn't need to add anything to it) , Potato salad (sooooo goood), and added an extra side of a house salad with ranch which was a great starter. My aunt ordered a side of deviled eggs that were DELICIOUS and we resisted ordering more. and as always, the cheese biscuits/muffins are PERFECTION and I always make a point when i visit home (Alabama) that I always at min go to get some cheese biscuits and a large sweet tea with the good ice. read more

Today we had lunch at Jim and Nick's BBQ on the Atlanta Highway in Montgomery. We had the loaded barbecue baked potato and a half rack of barbecue baby back ribs. Both were excellent. The service was pleasant and efficient. We were seated promptly our order was taken right away and we got our food quickly. We sat in a comfortable booth and enjoyed our meal. Both of us had leftovers to take home. read more

Im only 12 years old and I have went to a lot of restaurants with my dad, and when I went to Jim N' Nick's BBQ today my grilled cheese was poorly made. The cheese was barely cooked but everything else seemed ok read more

This is the worst Jim N Nicks I've ever been to. I've been here three times for carry out and they never have the order ready. I will call ahead with the order, wait 15 minutes to drive there and still have to wait 20 minutes on an order that they get wrong. Not worth the hassle of waiting for this BBQ. Plus the staff is not even apologetic for the wait. read more

Visited Jim 'N Nick's while on a work trip in Montgomery, AL. This was a hidden gem. The service was great. The ambiance was fitting for a BBQ joint, low lighting and music being played throughout. As soon as we got settled at our table, our server brought over warm cheese biscuits. The biscuits were delicious and set the tone. Our server made some suggestions from the menu and I went with the loaded baked potato with brisket. It was hugeeee! The mound of brisket piled on top of the potato was tender and juicy! I also ordered a Berry crush with tequila instead of vodka. This cocktail had fresh muddled blueberries and lemons. The pricing for the food and drinks was extremely reasonable. I would recommend this restaurant. read more

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Delicious! My work catered some food for a going away of a co-worker and there was no leftovers! We tore it up. Great tasting food with sauces that bring out the flavor of the meat. They also have great sides all for a good price. read more

New waitress, first solo shift, she did well. It's evident they have a good training program. The food was mixed. One brisket sandwich was sub par which was replaced very quickly. The banana pudding was remarkable as always. We had a good dining experience with great conversation as the restaurant was quiet. read more

Great service from Denise at the to go pick up area. Friendly, polite, and smiling. They are lucky to have such a wonderful employee.

I'm visiting a friend and we had lunch here, I had the loaded Mac and cheese with pulled pork. The Mac and cheese was so cheesy and creamy and the pulled pork was delicious. Lexie was so helpful with menu recommendations and had the patience of a saint while my friend and I talked too much. I would definitely come back! read more

Very good bbq, enjoy both creamy Mac &cheese with brisket and the huge loaded baked potato with pork delicious

Do NOT eat here if you have an allergy. Three different times we have attempted pick up, and specified an allergy. 2 of those 3 times, the allergy has been ignored. Salads have grown smaller over the years and the meat seems to be more fat than edible parts. The store inside is not what we are used to with Jim N Nicks, so we've gotten it to go, but unfortunately, we will no longer be customers. read more

So they don't have turkey, brisket, barbecue. Why the fuck would I drive across town to get frozen chicken tenders last time? I'm coming here not surprised. It's like this on this side of town though. read more

The food at Jim 'N Nick's is always very good. On the latest visit, we tried 3 lbs of the Classic Spare Ribs, which is very plentiful. The ribs are large and well sauced. We also order the 3 Meat Combo with the BBQ Chicken, Beef Brisket, and Classic Pulled Pork. I wish the portions on this plate were a little more considering the price. However, each of the meats were flavorful and tasted great. Also love the cheese biscuits. If you've never been to a Jim 'N Nick's, you will love these little suckers. They are small but taste really great. The only issue we had on this visit was the service. It took us a long time to place our order, a long time to get our drinks, and an excruciatingly long time to pay the bill. We came during a work lunch, and it took so long that part of our party had to leave early. This was unfortunate as I would've liked to have given more stars. But the service was just too painful to forget. read more

Horrible service with to go /curbside. Placed order online because I was told over the phone that was the only option, After being asked at curbside to come in to bcuz greens were out of stock, 3 employees all told me different answers about greens being out or not. Then another literally called me on the phone while I'd been sitting right there for 15 min to tell me they were out. Beyond comically horrible service. Was told I'd need to get refunds from corp. last guy was nice and tried to make it right, after I had to ask for some kind of acknowledgment as to what a joke it was tonight. Food mediocre at best. So much for getting good bbq while visiting from out of state, let alone a half decent customer experience read more

Paid $8.99 for a bbq sandwich and when I got home this is what I got. This sorry excuse for a sandwich. read more

Jim 'N Nick's Bar-B-Q - Barbeque Near Me - Montgomery, Alabama

We love several things about Jim n Nicks but our favorite food item is the chicken. It never disappoints. Always juicy even several days later warmed up. Bought the whole chicken dinner meal with beans turnips and potato salad. Oh and the potato salad- So good too! Well worth the money spent read more

Once again Jim n Nick did the 'doggone thang"!... Blessed to be able to have our server Fallon once again, who was awesome as before. Our food was dyn'no'mite!!!!! I love great customer service and believe you me, I love rewarding..... read more

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great food- server a little harried despite restaurant not being crowded. definitely interfered with experience as she seemed rushed and had to be reminded to bring requested items. Will return but request different server read more

Love the cheddar biscuits ... even bought some mix to make some at home. Huge baked potato with choice of meat - chose the pulled pork. So good. read more

Jim 'N Nick's Bar-B-Q - Pulled pork baked potato - Barbeque Near Me - Montgomery, Alabama

Best ribs so far on this trip Everything was good Service was great Good ambiance Would definitely go back read more

Worse bbq I've ever tasted. And I lived in Kansas City. Pork is 80% fat, the nasty fat that should be in the trash. People and managers don't care. Never going again. read more

Food. I got the 4 chicken tenders, mac and cheese, and mashed potatoes. I loved the chicken tenders. They were so crispy, and the chicken was extremely juicy and "chicken-y" tasting. The BBQ Habenero sauce was amazing and had just enough kick to it. The buffalo sauce was good but could be more spicy. I really enjoyed the mashed potatoes too. They were creamy and buttery, and the gravy had a lot of peppery taste to it. Service. There was a major mishap with our reservation. We had a larger party, and we reserved ahead of time. When we got there, they told us they didn't have our table, and it would be 30 minutes until we sat down! The service was slightly slow given that it was a busy night. Ambiance. A "nicer" restaurant but not fancy. This is good for larger groups, minus the slower service if you are willing to wait. read more

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The chicken southern salad was wonder and full of flavor. We had 8 people in our party and everyone thoroughly enjoyed the food! Would definitely recommend read more

Jim 'N Nick's Bar-B-Q - Chicken southern Salad was amazing!!! - Barbeque Near Me - Montgomery, Alabama

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I visited the Jim N Nicks in Montgomery, AL on Atlanta Hwy at 7:00 PM, the drive thru cashier name was Brittney Powell and she was amazing. Brittney Powell was so polite and outstanding, she needs a raise or an promotion because she is just that good. I will definitely be coming back if I could talk to her again, I was in a bad mood and she lighten my day up Great Job Brittney Powell. read more

Service was absolutely fantastic. My wife and I did not have a long wait, we were seated immediately. There was a very long line for carry out though. It has a family atmosphere. Our server was fantastic. She was attentive and prompt for the most part. The corn bread muffins with a sweet butter was delicious. The food arrived quickly and all at once. We had Brisket, Catfish, Cole slaw, Collard greens, and the Baked beans. My wife had a margarita which she said was very good. So all and all the food was pretty good . We had a great visit. The restaurant was very clean. read more

Jim 'N Nick's Bar-B-Q - Menu - Barbeque Near Me - Montgomery, Alabama

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Food is good, but both times I ordered door dash they've forgotten items. This time it was soup and enough cutlery. Last time they forgot the honey butter for the many mini muffins, and I ordered a spice rub and they forgot that too. I made a review but no action was taken to rectify the issue. Not sure it's worth supporting their business anymore if they can't work with their customers. It's 10 minutes to closing time and no one's picking up the phone. Edit- OH AND THEY FORGOT THE BUTTER AGAIN. NEAT. read more

Visited Jim N Nicks in Montgomery ....... I was having a horrible trip came there to find out when my High School Reunion was however it was a failed trip so I decided to get some BBQ the customer service was awesome and Brittnay Powell was so nice to me and she made sure me and my family was good Bridget was awesome sauce she was her manager there was an issue with my order she served up southern hospitality and I am from NY NY that you both for a great experience :) read more

If you can get take out, do that. And don't bother with the choose 2 or choose 3. The brisket is good. Everything else can be avoided. A Saturday night. A tour bus full of people (a 30 top) that show up just before your 10 top. And a labor shortage to boot? Ha! We weren't going to be eating any time soon. Our server was hobbling and sniffling while taking our orders (bring your mask.) The manager was taking orders and serving food. The hostess was bussing tables. All the patrons had clearly been waiting for their food for a long while. Waiting to give their orders for a long time. Waiting for their checks for a long time. It's rough dining in here. read more

Service at was excellent . I love several things about Jim n Nicks but our favorite food item.decided to get some BBQ the customer service was awesome and Brittnay Powell was so nice to me and she made sure me and my family was good Bridget was awesome sauce she was her manager there was an issue with my order she served up southern hospitality and Michelle the bartender was simply amazing. read more

Some really nice BBQ. Had the loaded Mac & Cheese with Brisket, Pulled Pork Baked Potato and BBQ Chicken. Everything thing was well prepared and the sides and sauces were also great. Entrees came with tasty corn muffins and the online ordering was easy. Safe and quick pickup as well. read more

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