I like their sandwiches; always get the veggie. Always ask to cut in half. The same guy who took my order made my sandwich. He even repeated my request " #6 veggie cut in half". Got where I was going. Sandwich NOT cut in half. Oh well. First world problem. At least I have something to eat. I am a mature woman with small hands. The sandwich implodes and I end up eating pieces. read more

I bit into my sub and the food is raw & Stale. Never going back here absolutely disgusting!

Every time I place an order for delivery I wait forever for my order and 3/5 times I get the wrong sandwich. it's a great place if you go in in person but the delivery system is terrible. read more

Should've just driven the extra 10 minutes and gone to snarfs. Skimpy portions. Saddest part is how proud these guys were to serve it.

Walked into the store and the red-headed worker with a beard was working behind the counter. Asked him how he was doing TWICE and he just looked at me. Almost walked out, but didn't want to leave my kids without a meal, so I ordered something. Those kind of odd people have no business working with customers. Won't go back to that store if he's still there. read more

I bought a Beach Club, I live 10 min and when I got home, they forgot to put the meat in the sandwich...happened mainly cause the guy making my order stopped halfway to take another order...not the first time, previously they forgot the avocado spread read more

I wouldn't let the 3 star deter you! They are mostly complain about delivery, but if you're picking up or dining in it is fine! They make a great cold or toasted sandwich around these parts. It was my partner and I's first time trying out the John's franchise & now we've been here 3 times within the month. Shout out to the crew. read more

Horrible service. One of the sandwich makers was actively eating the cold cuts while making sandwiches

The sandwiches here have always been okay. The main reason for the one star is their use of third-party delivery without informing the customer. I wouldn't care if they let the user know before hand, but the fact that they inform you after the fact seems a bit underhanded. And the corporate-speak reply I got in response was top-tier BS. read more

This is a location I go to after my king funeral class at least once a week. I use the takeout method. Service is fast always ready in less than 5 minutes at 8pm. Food always excellent and the ambience cool but I am used to it. Thank you I will be back after my next class read more

Delivery is the worst. Ordered because I needed something quick due to a meeting. They delivered somewhere but not to me. 2nd issue with this location. They simply cannot read or follow directions. If you need lunch in a hurry, do not order from this location...you will never get it! read more

If I could give them zero stars I would...... I waited 9 months to eat a jimmy johns sandwich. It's the first thing I wanted after giving birth. They messed up my order... a few days later we gave them another shot and once again they messed up my order. If you order from this location make sure you check every bc most like they didn't read the receipt and your order is missing something. read more

Kind of surprised this place doesn't have 5 stars. I order there about twice a month when my sandwich craving hits. I just get a turkey tom or club lulu, add provolone cheese, usually for take out through mobile order. Super quick, fresh. I haven't had any issues at this location, employees have been great and friendly. read more

I almost always get the #5 Italian Vito. Jalapeno chips and a coke. The sandwich was fresh and fast. Ideally, it seems if they sit a little longer the flavor gets absorbed into everything. Good stuff! read more

For a chain, Jimmy Johns makes sandwiches quick and delivers at a very consistent and speedy pace as a wonderful lunch/afternoon lazy snack option. My husband swears by the #3 tuna salad sandwich, while I go for the #4 turkey tom. Both are great staples, the online ordering system is very intuitive and quick to process and enter in your delicate orders. When I go into the store and order, I typically just order the way it comes. Thus, picky eaters, the time you can take to make your sandwich just right can be done online with NO judgement! Maybe even a free pickle ;) When I've ordered online but not added delivery, but for store pick up, I pick my time slot of when I want the sandwich made, and swing by and pick it up as it's sitting there patiently waiting for a new home at the pick up counter, and drive myself home with a tempting sandwich. Amazing. Food ready quick, consistent, my husband swears by them due to the consistent delivery within our hood. Also, who doesn't love their humorous ads on the radio? Freaky fast! read more

I order often thru the app and this location always get my orders right, the sandwiches are always delicious and the drivers are always friendly. A++++++ read more

Great sandwiches every time. Consistently delicious ingredients and they always are super fresh. Delivery ends at one mile which sucks a little (seriously.... If the gps even says 1.1 miles they won't deliver) but you can always call ahead or order online and pick it up. Even during busy lunch hours, I've gone in without ordering ahead and have been in and out in under 5. The JJ's app is great too. I tend to order the same thing most of the time (Beach Club unwich with bacon) and it saves previous orders to make it super fast. The gargantuan has a ton of calories and fat so if your motto is "go big or go home" it's the one for you. Size-wise I think for the average person it's great. Maybe a little big for skinny bitches and small meal eaters, but I think it's just right! The unwich is just replacing their delicious bread with crispy fresh iceberg lettuce. I've never had soggy or poor quality lettuce wraps from JJ's. It does save a lot in the carb and calorie department and it also doesn't take away from the flavor of the sandwiches themselves. read more

Jimmy John's - Beach Club unwich with bacon! - Sandwiches Near Me - Austin, Texas

Ridiculously long delivery times, incorrect orders, smashed sandwiches, customer service representatives who hang up on and call you a b*tch, inaccurate refunds, receipt refusal...do you honestly need any other reason to avoid this place? ABSOLUTE NIGHTMARE! read more

Went in to grab a sub and noticed there was only one guy. I was greeted by Jeff and stated he is multitasking to which I said no problem. I already knew what I wanted so it was fast and I said was it just him and he noted that some folks called and I can tell. I've been in the same spot before so I felt for the guy, Jeff did an amazing job with balancing and sandwich prep! Hang in there man your hard work will pay off! 5 stars from me and great location and the place is really clean! read more

I don't post very often unless someplace does really well or really poorly. Unfortunately this location has provided freakishly slow delivery and poor customer service. I used to call weekly as my kids enjoy the sandwiches but within the last 6 months things have gone downhill. Every delivery has taken more than 45 minutes if not an hour. Orders are wrong. When I call there seems to be no ability to make right. I don't even bother correcting it anymore. I may try to call in the order at another shop if it will let me, otherwise it's time to say goodbye to weekend sandwich delivery. Especially when I can order and get pizza delivered in less time. It's a shame. read more

I placed my order using the app. Waited over an hour for my food. I called to ask and the guy in the told me "he couldn't find my apartment so he canceled my order" he told me he would remake it and refund my money and he did none of those things. read more

We have order from the Braker location for years. We have ALWAYS had super fast delivery and delicious food. Tonight we ordered and again got super fast delivery. Unfortunately my sandwich was missing the turkey. I called them up and spoke to Tanner. He apologized and said that's really weird and immediately said they'd be right over with a new one. Before I knew it there was another knock at the door. I opened it and there was Tanner waiting to make sure I had received my new sandwich! My belly is now full and happy! read more

The sandwiches are pretty good. The bread is a frozen dough that's baked on site. The problem is that there's no place to eat. The music inside is too loud. I think they have it like that for the employee's enjoyment rather than the customer's. So I choose to eat on the patio. Three employees sat down at the table next to me for a smoke break. One of them apologized, but made little effort to spare me exposure to his smoke. He was also spitting, which wasn't very appetizing. The employees also herd around the soda machine. Between the delivery drivers making drinks for delivery, and the fact that employees get free soda, as long as the use a paper snow cone cup, it's tough to make a drink for yourself. read more

It's nice to know that there is a Jimmy John's near my office now. I got quick service and the people were nice. The franchise part of this lunchtime eatery doesn't bother me, mostly because they train their people right. I really like a place where you can see the preps' gloved hands and the floors under them. The fact that they have so many people on the line is a great thing. I genuinely think that these people like their jobs whether they do or not at least they fake it well enough for me to be comfortable. When I first tried their sandwiches I thought they were bland. But using the little salt and pepper packets makes sense. I was always taught to taste my food before I salt it, and a sandwich shouldn't be any different from a regular meal just because it's neatly packaged. So I recommend about a half a packet of salt and as many pepper packets as you can stand. Not to take away from the food, on the contrary, I think that it's very responsible of them to let the diner decide his/her own salt intake. The vegetables are very fresh as they are every time I've been to a JJ's. How did they know I like cucumbers on my tuna? I usually opt for the tuna. It is always fresh, and the sprouts add a great texture. read more

I've loved this place since college. I always get the Italian Night Club. Wowser. The bread is spectacular and bread is what makes a good sandwich. Put a flip flop in JJ's bread and I'll happily consume it. I hadn't been in a while but would see their commercials and how fast their delivery was being advertised. I went into the store to order my sammy for old time's sake and after I paid, I kinda turned around b/c I heard a sound from outside the store and when I turned back around my sandwich was being wrapped!!! The DMV needs to be recruiting from Jimmy John's. read more

My first time here, I didn't quite care for the taste, but after coming back a bunch of times it's really grown on me. The bread size and texture is perfect...and they're freaking lightning fast on the assembly line. None of that Thundie Cloud slackin' (that I sometimes prefer). Really fast, very cheap, and pretty good sandwiches....just a little bland. read more

The delivery is really quick, and the online ordering is insanely convenient, so two stars for that. The delivery crew is always pleasant and they always get my order right! I'm sad that they don't offer wraps and the bacon, if you order it, is sort of horrible. It's been trucked in and dumped in oil? I have no idea. Sort of disgusting. My usual staple is the whole grain bread (really good!) veggie club. Good stuff. The pickles are worth the splurge but make sure you ask for them quartered or suffer the embarrassment! It's just your average run of the mill sub shop except they deliver. Predictable and tasty but not sure I'd call it gourmet. The chips, cookies, all pretty passable. read more

I am the pickiest person in the world. I don't like vegetables. So I love that Jimmy John's has the slim menu- meat, cheese, bread only- for only $3.50. I hate when I go to subway and have to pay the full price for a sandwich that I don't get anything but those three things on and the sandwich is smaller than Jimmy John's 8 inch. My favorite is the Slim 1- Black Forest Ham, Provolone and White bread. That is my favorite sandwich in the whole world. (yeah I live on the edge.) Their Jimmy Chips are awesome too. I prefer the BBQ or Skinny chips. Tops off a great meal. read more

Skip the JJBLT and #16 Club Lulu - because the bacon is raw. I even asked for extra crispy bacon and they still gave me raw cold bacon. When I approached the cashier to complain about the raw bacon, I was told that they their meat pre-packaged and frozen from corporate and that they had no way to actually cook the bacon onsite; but they could substitute for another sandwich. Too bad I really had my heart set on a BLT. BTW if you knew that you couldn't serve me crispy bacon; tell me before accepting my money read more

Eh. Contrary to what I've heard and read, I don't think their French bread is all that good. I definitely prefer the 7-grain one, good flavor and texture to it. Got a little "oomph" to it, you know? The sandwiches themselves are just that. They ARE a little heavy on the meat, which isn't a bad thing. Something's up with the mustard, it's between "spicy" and "not tasting good." And the Jimmy Johns chips are nasty, they should get some Ruffles or Lays up in there. Maybe just get a few slices of bread, head home and make your own sandwich with your own cold cuts. read more

Being a sandwich snob, I was immediately skeptical of the "gourmet sandwiches" slogan. It did not look like a gourmet sandwich kind of place. But, since I'm always on the hunt for a great sandwich I decided to try it and I'm so happy I did! The only thing I've had is the beach club. I've gotten it at least 5x now. It has turkey, provolone, lettuce, tomato, and a delicious avocado spread. Nothing tastes icky about the avocado at all. A lot of times it gets brown and I HATE when someone puts brown, gross avocado on my sandwich. The best part is the house-made multi-grain bread. It's soooo good! It is a little thick so I can usually only eat half a sandwich, but it tastes so good. I had the white roll once and it's nothing special at all. So far I've only found one place in Austin that actually has good French bread. You never really know what you're getting at these fast-food type places. I never have good experience with them. Every time I've eaten at Jimmy Johns, everything has been fresh and tasty. Good tomatoes-no mushiness, good crispy lettuce-no brown edges and super tasty! If you want a good, fast, cheap sandwich, you can't go wrong here! read more

Jimmy John's is not my favorite sub place. I think that it is in second place though here in Austin. #1 reason: They have freaky fast delivery!!! Really it's scary sometimes how fast it is. I never ever go into that place to eat I always have it delivered to the home or to the work place. I used to work about 1/2 a mile from the Anderson Lane JJ's and I would hang up the phone and they would pull up in about 3-5minutes!!!! CRAZYYYY!!! #2 reason: They have the best salt and vinegar chips I've ever had in my life! #3 reason: Because it's the only thing I can think of that can be delivered that can be ordered healthy:) Why not five stars? Well because I have to pay for a whole pickle to get any with my sandwich....I love pickles and I have to have them on my sandwiches and hamburgers and whatever else. And they don't offer wheat sub bread...the wheat bread that they offer I do not really care for and I am a wheat bread lover! This is what I order #1 Pepe-add dijon mustard, avacodos, onions and a pickle that I slice up and put on my sandwich. Salt and vinegar chips and a diet coke no ice**** LOL only in America chips and diet coke:) So with all the extras it comes out to about a $12 dollar total after I tip so it can get expensive but that is what you pay for a full convience meal made how you order it. read more

First time buying an "UNWICH". Epic fail. I walked there placed my ordered, walked back to work. Took a couple bites of my UNWICH, which had no peppers. I called to tell them how they forgot to add them & they simply replied. "Bring it back so we can put some on". After I bit into it a couple of times?" I said. "Ummm yeah" was their response. WOW. read more

Fast service, delivery guy was very polite. got shorted on the meat. Called to ask if they got the order right caught grief from the person answering and was transferred to an exasperated manager who SEEMED as though he couldn't have cared less about my patronage, cut me off and shut me up with " look, I'm just gonna solve it and send you another...." Umm thanks.... I guess read more

Its a Jimmy John's. You know what you are going to get. If you like Jimmy John's then this location is good, although it gets a bit busy at lunch. If you have never had Jimmy John's give it a shot, it blows the doors off of Subway. I really like their chips, they remind me of the Zapp's brand chips. read more

This is nothing against this location... This is for jimmy johns in general. I just think the sandwiches are boring and tasteless! They do deliver fast though so if you do like jimmy johns, order from this location. Quick no matter what! If you are ordering one sandwich, it's fast or ordering a party platter. I'll give them props for that. read more

These folks are my go to delivery "working through lunch" food for my team. Everyone likes it (or at least, no one complains), they have online ordering, they deliver (a combination of which is hard to find for a small group of people), and they deliver FAST. I love them for it. Also, the food is GOOD. Both breads are awesome. They offer an unwich for lo carb'ers. You can get a sammich there for under 10000 billion calories. You can get a giant sandwich for approximately 10000 billion calories too, so there are choices. Their pickles are awesome. I highly recommend the vito (#5) with peppers and pickles, or the turkey tom/no mayo if you're looking for a lower cal sammich. The only thing I don't love is ALL their chips are cooked in peanut oil (and my hubby is allergic), and they don't have many side options. I'd love if they have a side salad or soups, but this is in a perfect world and they do what they do well. read more

I really enjoy Jimmy Johns, especially for a chain sandwich place. Definitely beats the likes of Subway, etc. I think it's their bread. Always really fast service, and their chips are good too. A good place for a quick lunch. read more

Delicious sandwich, mixed service. The young man at the counter was welcoming, and my sandwich arrived with rapid speed. But here's the thing. The service was so rapid, by the time I asked for mustard, the sandwich was all wrapped up for me to take home. When I asked for mustard, the employee making the sandwiches (a young woman) looked *disenchanted*. She said she would have to unwrap the sandwich to add the mustard. My thought at the time: Yes. Yes you will. The sandwich was then given back to me, without so much as a "have a good day". Fast service means nothing without quality customer service. Thank you, but I'd rather folks take their time making food I've purchased, rather than rush and complain! Advise delivery rather than going to the restaurant itself. read more

This is less of a review for Jimmy Johns and more towards the vendors or whatever they are that sit right outside of the store attempting to solicit. I've gone multiple times in the past couple months and the anxiety I am overcome with while telling these people that I don't have time is overwhelming. I don't know if others are faced with this but in all honesty I won't be going back to this Jimmy location specifically because of the people allowed to solicit money outside of the store. read more