Some say it takes 21-31 days to change a habit. In general, I eat pretty healthy. Admittedly, sweets are my kryptonite. With a recent diagnosis of high cholesterol, I am trying to eat even better. With that said, I am not going to be that girl is maniacal regarding sweets. You know the type, everywhere the person goes they have to make a public service announcement about their diet. In fact, Since I had a donut this morning, I am having a salad for lunch and dinner. Everything in moderation is my mantra in life. Today was my first day in Schlotzsky's in many moons. I remember the restaurant having an assortment of salads that were fresh, high in protein, and delicious tasting. Chicken Cobb Salad was my salad de jour. The salad is comprised of grilled chicken, bacon bits, hard-boiled egg, diced tomatoes, shredded cheddar cheese, and mixed greens with a creamy ranch dressing on the side. I do not usually pour salad dressing on my salad, but instead dip my fork into the salad dressing and then add salad to fork. It is a eating trick I learned about 20 years ago. Salad doused with too much dressing, quickly becomes super unhealthy. It is amazing how many calories are in salad dressing and unhealthy fats. The greens were fresh and crisp. The chicken breast was tender, well-seasoned, and thinly sliced...it might even be mistaken for turkey if you did not taste it first. The different textures and flavors made the Chicken Cobb salad delicious to eat. Service was great...we were greeted as soon as we went up to the cashier and our food was prepared rather quickly. When we lived in Washington state, we rarely could purchase a lunch salad under $15. This salad was priced sub $10, therefore exceeded our expectations. The salad was so large it was big enough for two means, so even a great value. Schlotzsky's interior is eye-catching and colorful. It has a rather whimsical and inviting persona. Also, there is ample free parking. Schlotzsky's is awesome for a quick high-protein salad. read more

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I love this Schlotzsky's even though it's no longer my neighborhood one, quick eats and healthy options for all dietary options! My kiddo loves their cheese pizza which is always a great deal for a meal with a drink and cookie for their kids meal option. I love their salads as the portions are huge and every time I get the entree salad, the ingredients and garlic bread side that comes with it is so fresh. My go to these days is mobile ordering and picking up my food, which the app works well and even rewards you with a loyalty system. The offerings for BOGO Wednesday pizza makes family meals for dinner a great option for us during the work week when we don't want to cook. It's a clean, safe space, and I also appreciate the bathrooms were well maintained and the staff who accommodate our orders were very friendly and nice! You can do no wrong when you stop at Schlotzsky's so they have my heart and my return loyalty for family noms! read more

Schlotzsky's - Sandwiches Near Me - Austin, Texas

Food is always reliable. This location felt a bit worn, but everyone was friendly and the food came out fresh and hot. There was a table of 12 who ordered before me, but my food still came out quickly. The manager smiled and said hello to me. They brewed fresh tea while I was there when I alerted them that it was nearly empty. All in all, a really good experience. The parking lot is super small and hard to get in and out of, but still a really good experience. read more

Schlotzsky's - The Original meal with extra meat. - Sandwiches Near Me - Austin, Texas

DO NOT COME TO THIS LOCATION. This location will scam you on this $20 sandwich. I ordered a sandwich here a few days ago and it was missing all the lettuce and olives with a pathetic slice of tomato. I called management to let them know for in the future that veggies would be appreciated. I was told to request vegetables instead of Schlotzsky's just giving the appropriate amount that they should be giving. Not sure why I'm being told that I did something wrong as a customer. The employee named Jacob Schanck gaslit me into thinking my sandwich was perfectly fine and hung up on me after saying I would not be reimbursed. This location has incredibly rude, awkward, and just unprofessional staff! Do not recommend. read more

Schlotzsky's - No olives or lettuce. $20 sandwich... - Sandwiches Near Me - Austin, Texas

Super fresh food and nice customer service thru drive thru. Purchased the medium original and was offered a pickle too. 10/10

Schlotzsky's food is delicious, no question. That fresh sourdough bread is incredible. They keep their stores clean. Employees are always helpful and efficient in getting your food out. No complaints! read more

To-go lunch- turkey avocado sandwich on sourdough, size small. Bread was nicely toasted with great chew and crunch. Nice amount of avocado. I had asked for extra veggies but it didn't seem like there was any "extra" so I wish there had been more toppings. But I haven't had schlotzskys in awhile and was pleasantly surprised. read more

Schlotzsky's - Turkey avocado on sourdough - Sandwiches Near Me - Austin, Texas

Stopped by to get some food to go Sandwich was on point with fresh ingredients Cesar salad was also made fresh Cashier was very helpful Lady making the food was also helpful Place needs some love and care (some cleaning in dinning area) Overall food was really good though read more

Several days ago, I accidentally left my credit card at this location. Although, it took me several days to realize it I finally figured it out. The general manager, Alexia, helped me immediately locate it in the back. You can really tell she is a very honest person. Thank you Alexia! read more

Best sandwiches of my life I go there quite often and every time I get the turkey original and love it every time!

This was my all time favorite restaurant as a child and I was beyond excited to see one on my trip to Austin. I ordered my favorite dish- the turkey original with salt and vinegar chips. It was fairly late in the evening (I'd just flown in) and the restaurant only had one other customer. Sadly, it did not live up to my memories. I didn't see any olives in it at all and asked if it was the right sandwich and they assured me it was and brought me a side of olives. Something about the mix felt off. It also wasn't as hot/fresh as I would have hoped. The chips were ok- it looks like they've switched from Kettle to a house brand. Overall, I'm a little disappointed that it didn't live up to my memory, but that might be more about my expectations than the actual quality. read more

Schlotzsky's - Chips, soda, cookie - Sandwiches Near Me - Austin, Texas

Before you read this review understand I have lived by this location for 20+ years. I Waited in the drive thru for about 15-20 minutes no response then I was told the wait. (There are only 2 people in line other than me) I get tired of waiting so I go inside. I see 2 workers one just standing looking into space and the other cleaning i say excuse me multiple times until what looks like the shift manager responds what's up I say "I have been in line for 20 minutes waiting to order" her first response was "why" Then after she asks me what I want to eat I reply I'm good your attitude kinda ruined it for me she then marches off and starts cleaning. I hate to leave a bad review for this place but man I will never be going back read more

Ordered lunch to be delivered. About 10 minutes past the scheduled delivery time, I received a call from the Door Dash driver. Unfortunately, the driver only spoke Spanish, and I do not. After about 10 minutes of trying to use google translate with the driver, she canceled my order. I received an email that my order was canceled and to please call the store. Too bad for me that the store doesn't actually answer the phone number they sent me. Oh, it was Schlotzsky's number, but after hitting the only option available that offers a person to speak with, it just continues to ring until it eventually hangs up on you. I'm super disappointed. Wondering if I will ever be able to recover that $41.25. Hmm...Merry Christmas to me, I guess. read more

I will never go to this schlotzsky's on Balcones in north Austin, yesterday i was on my normal lunch run and was a witness to a training manager yelling at a trainee i guess for not being able to make a certain sandwich in front of the entire staff and customers, it seemed like his first time doing this. I've never seen anyone get treated and talked so harshly this poor African American man was so nervous but seemed to handle it well and for that he was the only one that remained professional and pleasant throughout that entire situation I was amazed that he smiled at other customer while he walked out after being told to go home. For that i think he's more than they deserve. After that service was ok seems like everyone was shocked at this manager actions. I hope he finds another job with what i saw he's more than capable of handling difficult situations. read more

For some reason or the other, sandwiches used to be better and fresher. It's still ok but I hope they improve the quality and bring it back to what it used to be. read more

A Supremely Swanky Schlotzsky's. I didn't know there was a difference in an Austin Eatery as opposed to a regular store, but this one is nice. Updated decor, a different menu, and jars of pickles! I ordered the cobb salad and it came on a fancier bowl, with chicken instead of the normal turkey. I then piled on the pickled onions(love em), peppers and pickles to make my salad even more awesome. I also eyed the cookies they were baking, which smelled amazing and were the size of Frisbees. One day, They will be mine! read more

Schlotzsky's - Sandwiches Near Me - Austin, Texas

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This Schlotzsky's, along with its corporate company, Focus Brands in Atlanta, provided the single worst restaurant experience in my life, and I'm 68 years old. Not only did they not get my order right, I was insulted in the process. I have made no less than 18 phone calls to Focus Brands to discuss what I told them was a serious PR problem, and, except help from two helpful receptionists, have been insulted even further by no return phone calls. I just tried phoning Focus Brands five times in the last hour, spoke with one person, and got put in an endless voice mail loop. Now, when I dial 404-255-3250, no one even answers the phone. I'm not some recent adoptee of Schlotzsky's. I was a regular customer at its ORIGINAL location on Congress Ave. in Austin. This was in 1973. Honestly, I can't imagine how badly they got screwed up in the last 48 years. But, I can honestly say, if you go to this location, prepare for a bad experience, and don't bother calling corporate, because they don't give a damn. 0 Stars if I could give it. read more

Schlotzsky's Fresh Veggie Pizza is my JAM. There's something about the textural deliciousness of the crispy crust, the pesto basil spread, and all of the flavorful vegetables that come together so well. I always tend to throw even more veggies on top which consists of pickled onions and jalapeños for a nice kick. This location has been revamped and looks fun, modern, and inviting. Obviously, Schlotzsky's is mostly known for their sandwiches, which are better than most fast sandwich joints. But nothing to get too excited about. However, if you haven't yet, go grab you one of their Fresh Veggie Pizzas, even if you're a meat connoisseur. read more

Declining quality and quantity. Normally pretty satisfying, with generous portions of meat in the sandwiches, but tonight there was precious little beef in the Beef and Bacon Smoke Cheesy. Had also looked forward to having a beer with dinner, but apparently they stopped serving that last week. Hopefully this trend reverses. read more

Horrible horrible service served with a side of a bad attitude. I don't usually write reviews and I have lived by this restaurant for 27 years. This is very sad. I pulled up to the drive thru box and the first thing the girl says to me is "do you use the app?" I said no at first but then (while there was radio silence on the other end) thought better about it and mentioned that I did have the rewards app but that I didn't order through there or anything. Well I was immediately cut off by a guy who was pretty impatient with me, cut me off multiple times during my order, then asked me what I said all over again. I drive up to the window and both the girl and the guy are acting very rude and unprofessional just making faces at random things, getting on their cell phones and leaning on the counters right in front of the customers...The guy I spoke with didn't even ask me what size drink I wanted, if I wanted a pickle with my sandwich, he held my drink out to me very high above the window which I know sounds weird but he basically didn't lift a finger and made the customer (me) have to contort my body in a way to get my drink. I have shoulder issues and I'm having surgery tomorrow. That was all uncalled for. All in all it was a very unprofessional experience. I felt very dismissed. Call me crazy but I'm not that old and growing up we were never allowed to be on our phones at work...let alone right in front of the customer...making faces at that. It's unsanitary to lean on the counters and no I'm not a huge Karen about those things but umm...excuse you ma'am. If you want to act that way I sure will write a review about it. All in all I would recommend not coming to this location. At least not at night. Maybe that's it? Maybe the day shift is better but the night shift seems like they belong in training again or at the very least at a job that doesn't require customer service. Are we really living in a world where we are just happy if they show up now? Ugh so frustrated. I mean what happened to standards? Does the owner even train on customer service anymore? Yikes. read more

I love Schlotzsky's food, but I received the worst customer service from this location. Not only was my card charged 3 times, but we were in the drive thru line for over 20 min waiting for 1 sandwich and a bag of chips. I could understand this wait if the restaurant was packed, but aside from the 1 car waiting behind us the parking lot was empty. read more

Sat at the front register for a long time and not one of the 5 people working behind the counter acknowledged my existence. Made eye contact and waited for a while. Just walked out. read more

I haven't been here since the pandemic started. The service was slow, the only drinks were water and tea.....had to ask for ice. I guess they are short staffed too. read more

I wouldn't recommend this location unless you live/work nearby and don't have time to drive to say, the Northcross Mall restaurant. The Balcones restaurant is a franchise location (and not corporately owned) so for some reason their sandwiches just have never been as good. (I used to work at the Schlotzsky's corporate headquarters as an executive assistant so I always take note of which restaurants are better than others.) Today I had the chipotle chicken sandwich (added red onions) - it was my second choice after they told me they don't sell the Santa Fe chicken sandwich. The bread was dry; the whole sandwich was dry in fact, even though there is supposed to be some sort of chipotle ranch dressing on it. Seems like they skimp on things like toppings to save money. If I hadn't been running my errands in the Arboretum, I would have driven the few extra miles to Northcross. Or I should have just gone to Quiznos or Jimmy Johns, which are just one street over. p.s. I ate half for lunch and was disappointed. The other half I ate later and tried to add some flavor by putting cheese and mustard on it, but it was still sad and disappointing... and very, very dry. read more

I'm giving these people 3 stars because I love Schlotzsky's in general. But this particular place was ridiculous. The person taking our order kept arguing with us about what we were ordering, on the menu it said one thing and her computer said another so she refused to put in what we ordered because it wasn't in the computer. Fix your menu or get a clue. This is what they brought my daughter to eat. She didn't eat it. read more

Schlotzsky's - Sandwiches Near Me - Austin, Texas

Last Sunday we ordered take-out lunch from this Balcones Woods location and, unfortunately, the order we were given was not correct which we didn't discover 'til we were home. So, I called Schlotzsky's and talked to the manager Mike who apologized profusely and agreed to either refund the amount paid to my credit card or to give me a free meal next time I came in. I opted for the complimentary meal and sure enough, on Wednesday when I was too busy to fix supper at home, I headed to Schlotzsky's where Mike remembered our phone conversation and personally prepared our order correctly! Because I have to eat gluten-free, I am very grateful that Schlotzsky's is willing to provide that option and take care that it's done with minimal cross-contact. Kudos to the Balcones Woods location! read more

Today I went by my favorite Schlotzsky's location on Balcones Woods Dr. (great manager and outstanding staff) to try out their new sandwich, the SmokeyCheesey. I ordered the Roast Beef/bacon & Chicken versions. The Roast Beef/bacon was good - plenty of roast beef, but could have used more bacon and more cheese. The chicken also had plenty of meat, but both of the sandwiches would have benefited from more cheese (which as is, plays a minor role) and more veg., i.e. tomato, lettuce and onion. The roast beef sandwich was tasty, but the chicken sandwich was beyond bland. Even with chipotle mayo, it just needed more flavor overall. More cheese and veg. would have helped both of them. The flavor level and profile should not be determined by the condiments. read more

Can you say major upgrade? New store design, new menu with lots of items and now they're serving beer?! This is definitely becoming my new favorite sandwich place and what's even better there a local business here in Austin that hasn't been run out and replaced with something else. Love the new look, new menus and beer! read more

Very good small original sandwich. Good service. Very clean inside. Not too busy. Restroom clean but smelled like sewer. Not good.

Schlotzsky's....... How does the local population deal with a restaurant that is an Austin original AND a national chain? I get the feeling that Schlotzsky's is treated like the "red-headed step child" of Austin originals. The locals WANT to like it because of it's Austin roots, but they CAN'T like it because it's--a chain. What is an Austenite supposed to do? W.W.S.R.V.D? Well I like Schlotsky's..... original tasting sandwiches, good prices, and convenient locations. As soon as Austin comes up with a better sandwich alternative then the chains (Quiznos, Texadelphia, Schlotskys, ect) I will eat there. So far, Austin gets a "D-" in the sandwich genre. W.W.S.R.V.D = What Would Stevie Ray Vaughn Do? read more

Sometimes you eat somewhere so often, it becomes second nature and you don't ever think to review it. I'm usually here on Sunday afternoons. While most other patrons are stopping in for a tasty lunch after sermon, I'm stumbling in after a night on the town. Schlotzsky's accepts people from all walks of life; sinners and saints. I am in love with the OGS (Original gangsta sandwich). In all my years of coming to Schlotzsky's, I have never had the gall to try anything else. It may be unfortunate because all their sandwiches look AMAZING. But I am completely satisfied. Love the free pickle spear and love the service. I also love coming here with my cousin because for some reason he never eats the ends of his sandwich bread. That's where I come in! read more

Food is fine. Internet ordering... They keep closing the lobby and making me wait forever in the drive through. Once...ok. Multiple times... Nope. Done with this store. read more

Mmmmm... Honestly, I was going to give them three stars. The sandwiches are very good, but not great. The chips are tolerable, the sweet tea is pretty good. Nothing to blow my skirt up, but nothing to be ashamed. Then I remembered that I have NEVER had a problem at this place. My order is always correct (no black olives on the sandwich.) It's always prompt, regardless of how busy it is. Drive thru or walk in, service is always efficient and smiling. That definitely warrants a better rating and repeat bidness. read more

I'm addicted to the "#1 combo all the way with sour cream chips and a diet coke" even though I have no idea what a #1 combo is (other than delicious) and no idea what "all the way" means (probably something illicit). I know I knew when I first ordered this combination, but I no longer recall. The staff her is prompt, helpful, and friendly. The drive-through is sufficiently quick. The dining area is neat and clean. Since the first time I went back again a few weeks ago and the *ehem* ridiculous number of times I've gone back since (their "see you tomorrow" sign isn't far from the truth), I'm now a big fan of Scholotskys in general and this location in particular. read more

mmmm #4 is the best!! Always a very courtesy staff very welcoming with smiles on their faces. read more

If you just want to eat something fast, this is the place to go. It's got a drive thru, but hopefully you can sit inside and enjoy yourself a bit. I always go with the sandwiches. I don't think I've ever had a bad one. Schlotzsky's is a chain, so you'll find them peppered around Austin. Go have some when you're in a rush. I always come here once because I do like their sandwiches a lot, and we don't have these in California. edit: A fellow Yelp user let me know that there actually are some Schlotzsky's in California. (See my compliments). Too bad they don't have any in the bay area! read more

This is a review just for the Cinnabon section... Ordered the 6 pack of Cinnamon Rolls, and it was horrible! It appeared they gave me a box of rolls that had been sitting out for a long time. The rolls were dry, rubbery texture, and very stale... Tried warming them up at home to see if they'd taste better, but NOPE! Complete waste of $10. read more

What makes one sandwich better than most? The bread of course. Whether you like their traditional buns or the new pretzel bun you can't go wrong with a Schlotzsky's sandwich. I love their French dip sandwich. read more

Ordered a roast beef sandwich, received a note saying, "out of beef" Didn't call, didn't offer a refund, but they did add PORK, not cool and definitely not kosher. Oh also ordered a soup, but unfortunately no soup was add and not even a note as to way. Was charged full price for essentially zero food. BEWARE!!! read more

This place is a hit or miss. I've been here we're everything was perfect but I've also been here and been completely unsatisfied. First of all, some of the workers they've hired are rude. Whenever you ask for hot sauce or Parmesan, they give you attitude and just throw it on the bag. They literally make you feel like it's not okay to ask for these things. Second of all, I went there this past week and ordered their cordon blue sandwich because I wanted chicken. Well, when I got home, I realized that they had given me the completely wrong sandwich. I got a ham and turkey sandwich instead of my cordon blue. I even checked my receipt and it was clear that I ordered a cordon blue sandwich. I honestly don't understand how they would mess up something so simple. read more