Cancel

    Open app

    Search

    Jimmy John's

    2.3 (51 reviews)
    InexpensiveSandwiches, Fast Food, Delis
    Open 10:00 am - 10:00 pm

    Order Jimmy John's Takeout or Delivery

    Jimmy John's Photos

    JIMMY JOHN'S ATMOSPHERE

    What's the vibe?
    Classy
    Good for kids
    Good for groups

    You might also consider

    Recommended Reviews - Jimmy John's

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos - Jimmy John's

    Jessica W.

    Dishonest management, poor customer service. Disrespectful and completely disregarding a situation caused BY them. I personally would NEVER recommend Jimmy Johns. SAVE YOURSELF the trouble and GO to Schlotzsky's or Subway instead. Management STOLE money from me last Wednesday!!! Here's the deal, I ordered a #16 CLUB LULU on wheat add oil and vinegar, No mayonnaise, No tomatoes, add provolone cheese and a bag of salt and vinegar chips. Total came out to $18.88 on Wednesday February 15th at 9:36 PM Store manager called 8 minutes after submitting the order on Wednesday February 15th at 9:43PM. Left a voice mail stating order could not be fulfilled. I called back immediately and spoke with the store manager who then confirmed NO drivers were available for delivery and my order would be refunded. I tried using the "help" button on the door dash application. It continuously gave me a message of (and still does) "Jimmy Johns delivers their own orders. To check the status of your order please contact the store directly for support" and the red call button was Jimmy Johns phone number. I called again the next day, Thursday the 16th at 10:31 AM as there was no refund pending on my account. She had promised the refund would process within 3-5 business days. It would come from door dash directly and there was nothing left on her end she could do. But JOKES on her, I literally MANAGE a restaurant in town and know exactly how the system works. So after patiently waiting 6 days NO refund had been given, I instead called door dash to figure out what was going on. Once on the phone with Door Dash support I was told instead of management marking it as "non deliverable, refund" She had marked it as a "picked up" by customer. Door Dash was under the impression I went to pick it up myself. In reality she actually took my money and my meal for whatever reason. After a lengthy conversation and playing the voice mail left by Jimmy Johns management to door dash support, I was FINALLY refunded and guess what? After I got off the phone I checked "my orders" on the dash application and sure enough $18.88 is pending in my account NOW that I had to take matters into my own hands. The fact I had to wait 6 days, jump through several hoops of PROVING I was being truthful for a refund that management said was given but was not is ridiculous. The money is not is important, it's the morals that management does NOT hold. The service standard they should be holding just isn't there. This is not my first issue with Jimmy Johns. I live less than half a block away. Even when I order through the mobile application directly it seems as my order is almost always canceled. I guess the $5 tip on a simple $12 order for them to drive up ONE road and set it on my door step isn't enough. Thats MORE than 20% AND by the way I'm NOT even obligated to tip ANYTHING! But seeing as how I work in a restaurant industry I always make sure I tip appropriately. Please choose another restaurant for your sandwich cravings because Jimmy Johns is just NOT it. This review will be sent to yelp, Google and cooperate. I have decided to file a formal complaint with door dash against the restaurant. I want door dash to drop Jimmy Johns from the application and I will reach out to anyone and everyone until I see the issues with management morals have been addressed. 0/10 DO NOT RECOMMEND

    the outside of the store
    Myra R.

    I stared working here about 1 to 2 weeks ago and I think it got better but there ain't much people that work in jimmy Johns people love it so far that I seem everyone make mistakes but we learn from it specially when we're beginners and sometimes when people are at the register, they need to speak up more clear and let us know what you want because sometimes they'll tell us one thing and another we only have one delivery driver, which needs days off sometimes because he is a hard-working man and it's kind of hard being one person behind the table with 10 people, on their sandwich because we get nauseous feeling pressure to rush

    Chairs blocking restroom and half the seats at 6pm

    They close the lobby 4 hours before closing time so basically if you go for dinner you can't sit or use the restroom if the two or 3 small tables they have are full you just have to leave or eat your food in your car. They also do not give you rewards points unless you make a big deal about it and tell you to move

    No gloves no mask no hat no hair net ...
    Cj H.

    Food is pretty consistent but the service really blows. The gale with black wavy hair in pigtails im pretty sure had really bad dandruff. She was rude and had headphones on. She was very rude and said hey white boy your food is ready.. this place is the slowest jimmy John on the planet. Yeah I took a photo ..

    Tuna no lettuce

    See all

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Maybe, just maybe better than Subway, but way inferior to Schlotzskys

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Quality has gone down , staff is visibly high, several times meat looked not fresh and made incorrectly. Try to avoid

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tom B.
    34
    12
    0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Excellent sandwich...best in Burleson for a straight up, no nonsense sub. Good service too

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Jimmy John's

    Review Highlights - Jimmy John's

    Needless to say, I've eaten there before and the food is very good and I recommend it to all my friends!!

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Sandwiches 1,737 times last month within 15 miles of this business.

    Verify this business

    MOOYAH Burgers, Fries & Shakes

    MOOYAH Burgers, Fries & Shakes

    3.4
    (204 reviews)
    2.8 mi
    $$

    It has been awhile since I have been to Mooyah and I had to write a new review because I have a new…read moreappreciation for them. Now I will say they are pricey, that has not changed. For 2 burgers, a regular fry, a soda and a shake I spent $32. Why do I appreciate them? I am now on a pescatarian diet and they have options that fit my diet, they had a veggie burger and I added mushroom, but they also have vegan options, low carb options, and not just the standard burgers. Now even though the food is pricey, the food is good. The fries are fresh and seasoned well. My veggie burger had lots of fresh veggies to go with my burger, the mushrooms were also seasoned and sautéed well. The shake was good too and they did not skimp on the oreos. Will I go every week no, but when I go I know my food will be quality.

    4 stars - the food tastes good and was fixed fresh (watched them drop my fries into the fryer) but…read moreI will say - for the amount of toppings that come on the burgers, I'd like to see the patty just a little bit thicker, especially for the price. This is my first time here, so I didn't know what to expect. I didn't realize the kids meal burger comes completely dry, no cheese or sauces or toppings - I wish that was listed under it on the menu and I would have had it made differently for her. Drink selection is nice too, my kids loved the strawberry dragonfruit stuff. Clean area, nice enough staff, kinda quiet in here too. Overall a good experience, just a little pricey for the skinny little patties. Myself, my husband and two kids ate here on a Saturday at about 1pm. There were only 2 other people here when we arrived and it is quickly getting busy. Thanks!

    Photos
    Beverage Station
    Beverage Station
    MOOYAH Burgers, Fries & Shakes
    Funny Sign!  About the best thing in here - restroom is clean!

    See all

    Funny Sign! About the best thing in here - restroom is clean!

    Jimmy John's - sandwiches - Updated July 2026

    Loading...
    Loading...
    Loading...