Many of my colleagues were heading to queue up for Potbelly but I decided to walk a couple of blocks and get a Jimmy John's. It's a chain and it's consistent and even more so, I knew that I could get their lettuce wrap and stick with my keto eating regime. I ordered and the young lady let me know that my receipt would be ready with the sandwich. By the time I'd stepped over to the pickup, my sandwich was being wrapped and handed over. I was just so distracted that I forgot to ask for the receipt. The sandwich was perfect. Roast beef and provolone cheese and crisp veggies and just the right amount of dijon mustard. Yummy and easy to eat. Delish! [Review 717 of 2025 - 422 in Michigan - 24277 overall] read more

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Excellent Jimmy John's in downtown Detroit - their tuna sandwiches are great, as are their own brand of chips. The lemon cookie is also quite good. They were out of unsweet iced tea that day so wish they had some more variety in their beverage selections. Other than that, excellent/prompt service and also spacious interior atmosphere with many seats and tables. Recommended! read more

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I was having a gathering so I ordered jimmy John's party pack and I was surprisingly happy. Everything I ordered ready on time for pick up. Everything very tasty all sandwiches were a hit at my gathering . Good price. The only thing I must say is the place could of been a little cleaner. read more

Jimmy John's - Party pack of assorted jimmy John's sandwiches - Sandwiches Near Me - Detroit, Michigan

The food was prepared and fine. However, when arrived at 5:30pm a woman was sweeping the floor and in a loud argument with her coworker over the fact that she felt he wasn't working fast enough for them (or her) to leave on time. She stopped arguing to take care of me, apologized but continued the argument. I kept hearing, 'You want to be here late, I don't.' Very unprofessional of her to argue with a coworker over clean up duties in front of a customer. read more

The johns here? They are giving Jimmy. This location be hitting and always freaky fresh on god on god!!!

I got introduced to the Tuna sandwich a few weeks ago, and the owner at the W 12 Mile Rd Southfield Rd location made me come back because of the epic sandwich he prepared for me that momentous day. Unfortunately, the help he staffed at the sandwich counter was awful. I thought it was bad enough that they don't bag your order anymore, just toss you your sandwich. This chuck had the personality of a bowling ball. She made No eye contact, and just shoved my unbagged sandwich with no napkins either. Crappy customer Service. read more

They are always very nice when I go to pick up my order. I like the option of paying in cash for an order when I pick it up because I prefer using that payment method. I am very picky, customize my sandwich which is complicated at times & every time they have gotten it correct. Very close to my office. Maybe 1/2 block walk so love the convenience as well. read more

Poor young lady having to run a busy location by her self. I'm sure it hard to hire in this environment - why in gods name do not allow tipping on the credit card checkout?! Disgrace. read more

Like Jimmy John's? Then this is worth a visit. I happen to like Jimmy John's. And this location is near where I work. It is just like every other JJs in the world, only downtown. Oh - there is ONE difference... Check out the bullet holes in the Norhern-most, Griswold-facing windows. Seriously. read more

No frills sandwhich shop without the no frills price. I usually order a Slim 4 Not much more to tell. read more

Only person here at 5pm, grabbed a Club Lulu and jalapeño chips. Ordered it with hot peppers (no charge), totaling $8.50. I dislike when they ask if you want cheese, but never tell you it's extra. Clean restaurant, 4 people behind the counter. Sandwich was ready before I even got my card back. read more

After visiting a few times, I am done because the food is just far too inconsistent. They are quick to get the food out, but my last sandwich was served on a roll that was a little dry, it didn't hold together as I was trying to eat it and instead would break into pieces. This is especially bizarre because I was there during lunch rush and it seems like the bread is baked fresh. I'm not sure what caused it, but it was not pleasant. read more

Oh Jimmy John's. I love you. You're always there when I need food in a pinch. Well, when I need good food in a pinch. And you all know Jimmy John's, so this will be a review of this location, not the food. This location is a place we discovered during DEMF some four years back. For a friend who cannot eat carb-loaded food, for my vegetarian friend, for my french bread loving ass, this was the easiest compromise. The lines were near non-existent for such a busy weekend, and the staff was pretty damn quick. Every time except for once, the food was perfect. We did have a bad sprouts incident last year, but it seems this year they were back on their game. Overall, a good location that has been pretty solid, save for one or two run ins where they obviously just needed to get some fresh veggies. I prefer this one to the Greektown one, even though this one wouldn't deliver to Cobo while the Greektown one would. read more

Fast delivery and good food! I just wish they would realize if you purchase a drink for delivery, you'll probably a straw! read more

Ordered 9 sandwiches online for delivery, paid online, received confirmation email and didn't hear anything for an hour. Called and spoke to the manager, Will and he said the sandwiches hadn't been made so I told him I would pickup the order to get the food faster. I arrived & the sandwiches hadn't been made. Super frustrated. Will gave us our order for free, making the situation right. read more

This location is slowwww af ! Order before you are hungry it's gonna be a while. One hour to go two blocks away.

Wow, 5 stars for a chain sandwich shop in the CBD? Yes. You know why? They are open until 6pm. Most of the "lunch for business people" places downtown close at 3pm (or even earlier). I can't blame them since downtown can be a bit of a ghost town after 5pm. On more weeknights than I'd like to admit, JJ's has saved me from working late induced starvation. More than once there's been the 5:45pm "looks like I'm going to be here for a while and I'm going to need dinner" realization. Followed by the 5:55pm order of a #4 with avacado and no mayo. I am usually overly grateful for my sandwich, but not having to walk 2 blocks to the scary subway down Congress (open until 7pm) or live off stale cookies from my manager's cookie jar is worth being grateful for. read more

Great location. I love Jimmy Johns and this location did the good job you'd expect out of this franchise. Highly recommend them read more

Jimmy John's - Sandwiches Near Me - Detroit, Michigan

Complete chaos, over 20 minutes to wait for my pickup which was only half completed. Then the team member just tries handing me the order without first putting it in a bag. Awful customer service, never had a problem from any other location. read more

Give it 5 stars cause the food was good and so is the staff. For a chain it's way better than Subway. It reminds me of a small sub sop but with a large brand presence. I had the #14, good stuff. Try it if your looking for a quick bite. I wouldn't say its authentic anything but nevertheless, its good food. read more

Ordered this location for delivery for lunch and they messed up my sandwich in every way. Ordered no onion and added hot peppers, they added pickles instead, and took off the tomatoes which I did want. I don't think the meat was even the correct meat it tasted way off. It should've had Italian dressing they put mayo instead. Couldn't even eat the sandwich. read more

This is by far the worst for Jimmy Johns that I have ever been to. I have eaten at Jimmy Johns all over the country and this place just totally fails any expectation of having a good meal. Freaky fast no I don't think so how about Freaky slow, so slow i almost left. It's the fireworks downtown in Detroit tonight and they didn't even have the turkey necessary to make the sandwich I wanted. Not only that, I got the wrong sub when they handed me my sub to eat. I will be contacting corporate tomorrow to further complain about the total failure of this particular Jimmy Johns. One of the biggest nights of the year in downtown Detroit and you failed miserably! Almost forgot, no carbonation at all in the soda machines.... just wow. read more

The restaurant was a mess cups, napkins, and food littered the tables, cup lids were not stocked, the employees were not at the register, also the employee that made the customers sandwich was eating in the view of the customers and she did not washing her hands after eating and before making another persons sandwich. The cashier was on her cell instead of assisting customers. If I would have seen this before I have eaten my sandwich I would have asked for a return. read more

Jimmy John's - tables and chairs in a restaurant - Sandwiches Near Me - Detroit, Michigan

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I'm giving two stars only because I like the place.... usually my order is perfect but for some odd reason I had a piece of hair in my sub....NEVER going back there read more

Jimmy John's - a half eaten sandwich - Sandwiches Near Me - Detroit, Michigan

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It's across the street from the new office. It's insanely fast. Everyone else has pretty much covered all the other details. Thank goodness they're open past lunch. read more

We were a group of 20 and arrived at 5:40 to be served. We were told we could not use the bathroom because they were cleaned and asked to Finish eating our meal on the street at 5:55 so they could close. Not a pleasant Experience. read more

The workers here are rude as fuck! Said their bathrooms were out of order when they weren't. Not friendly at all if I could give negative stars I would. read more

Wow! Ok, so I didn't realize there was a Jimmy John's downtown until this past week. I have been driving out to Royal Oak for no reason!! If you haven't been to a Jimmy John's, this is what you should expect. You walk in and immediately you see a huge wall menu of the sandwiches/subs they offer. Everything is typically cold-cut style, which is honestly the worst thing about Jimmy John's. Occasionally I would love to have a hot sandwich, but this is something that Jimmy's doesn't do. This location is awesome for those working in downtown Detroit and need a quick bite to eat. It's fairly new, and its super comfortable to come inside and get away from the bustle of the city. read more

Jimmy John's - Sandwiches Near Me - Detroit, Michigan

Work gets hectic sometimes. So hectic that there are no sit down lunches or even time to order in. Just the other day, I only had 15 minutes for lunch and no time to go anywhere else. I ate up most of my time by taking the elevator to the lobby, the other elevator to the street and walking two blocks to JJs. Luckily, my sandwich was made in about a minute and I was able to eat on the way back and make it in time for my conference call. I can't think of another place that would get me in and out so quickly. Maybe there are other places that can do it, but not consistently. With JJs I can trust they will be fast, and I appreciate that. read more

Online orders are always correct and the delivery is on time. Highly recommend this Jimmy Johns if you work in this area.

Came here with only about 20 minutes to order and eat before our tour of the Guardian Building. Thanks to Sheila, extremely quick and efficient even while running the shop single handedly, we were able to have a relaxed meal and get to our tour on time. read more

I'll admit to being biased. I was the manager from June 2007 until July 2009. This location delivers to a VERY small area in downtown Detroit, with the rest of downtown being handled by the location on Monroe. There's nowhere to park on the street, though there is valet in front for $10 and a parking garage across the street. The lobby gets packed around 11:30 and stays that way until around 1:30p, empty seats are rare. Don't worry about long lines, they crank through them pretty quickly, and if you're really in a rush, just order delivery. They're supposed to have it to you in under twenty minutes. read more

I visited this shop on June 14 before a Detroit Tiger game. I ordered an Italian sandwich and it was ready in just a few seconds. I sat by the front door to eat it. The guy that made my sandwich walked by me with a bag of garbage he was taking outside. He was wearing latex gloves which looked well worn. He pushed on two doors with the gloved hand to get out of the store, went around the corner and disposed of the garbage bag and them again used the same gloved hand to re-enter the store. He then went right back behind the counter and continued making sandwiches with the same gloves. I threw the rest of my sandwich away. read more

I love ordering from this JJ's! I work downtown and use the online ordering system - 9/10 times my order is downstairs waiting for me in 15 minutes! The ease of ordering online is great- sandwich comes with everything I want or don't want. Awesome! read more

Standard Jimmy John's. Love it. Convenient location, not many booths or tables so most people must take food to go.

Just awful customer service. I had a gift card and when I went to use it the cashier made an error, she called her manager over to help and the manager basically made me feel like it was my fault for using the gift card then when we tried to use the gift card after clearing up the error, she told me there was no balance on the card and the cashier even had my back saying there was a balance but the error it voided my card out. No apology, no offer to make it right. Lost of money. I lose and Jimmy wins. Screw that. read more

I am a big fan of Subway and fast food joints in general. This place was one of the worst I ever stepped into. To start with the person who took the order was unfriendly with a frown on and less articulate than a zombie. No clear announcement of whose order was being called out. No tissues in sight and neither are any sauces and a request for the rightful pickle took 10 mins to be denied. Sandwich itself was not bad but nowhere near other sandwich joints here. More than the food it were the zombie employees and inconvenience that turned us off. First and last time here. read more

My absolute go-to for lunch at least three days a week. This store rocks, not only because their sandwiches are perfect every time (not true with every JJ's) but because the staff here is nothing short of delightful. Even when they're having a crazy busy day (which is alot of days) everyone is polite, gracious and freakishly fast. I have had my sandwich handed to me while I was still in line waiting to pay. Walking in here is always a pleasure. read more

This Jimmy Johns is great for lunch if you work downtown. I go here a couple of times per week. They have nice seating if you want to eat in or its conveniently located near Campus Martius so you can walk over there and eat while listening to the live band. read more

Great customer service! The restaurant was very clean. Freaky fast service just like they advertise!