On 2/5 we ordered from this establishment using their online ordering. Wasn't ready when we arrived to pick up the order. Next day reviewed my account and was double charged. Contacted them numerous times to have them correct their mistake. Writing this now, because JJ's is normally freaky fast, but now they are freaky inaccurate, freaky unresponsible and just freaky not customer oriented. They denied my claim. When I offered to show them the charge on the account they refused to look. Now, I'm sure it doesn't matter to them, but they have freaking lost my business. Not the $24, it's the principle. read more

Blew my fucking mind how fast I got my sandwich. Got my sandwich as I was being asked if I wanted a receipt. Hell no I don't want my receipt. Excellent work. read more

Lady told me to "go to another Jimmy John's" and hung up on me. The story is that the Jimmy John's on Argonne "owes" me a free sandwich, so I called Liberty lake location to see if they could honor that and she said no. I asked if they could call the other store to hopefully transfer that credit, but the lady just said "go to another Jimmy John's" and hung up the phone. read more

My husband ordered Jimmy John's for me which included a cookie. Was sad to discover upon the delivery's arrival that there was no cookie. I'm pregnant and was starving so I asked my husband to call them for a replacement cookie. When they answered they agreed to send cookie to rectify their mistake. When the bag arrived it was filled with ~10 packets of grey poupon. They pouponed my dreams :'( However, I am pleased to know that Jimmy John's hires those with intellectual disadvantages. We love inclusive kings. read more

Love me their Turkey Tom. Great bread and fresh fixings. Quick in and out. Their staff is always moving and they do a great job of getting you in and out of the place quickly. If you want to stay they have tables. Definitely recommend them for a great sandwich on the run. read more

Tried the spicy firecracker wrap, and it was pretty good. The rap itself was kind of a gross flavor, but the ingredients were good and could've had a little more meat. read more

I needed food delivery due to having surgery and normally I don't have an issue but did this time. The sandwich I have gotten has 2 pickles on it and barley any lettuce like my kid can make a better sandwich which is pretty sad. Very disappointed. read more

Still loving this location and #12 with no cucumber, after all these years! Keep up the great work, sandwiches, and customer service!

The Liberty Lake jimmy johns is the absolute worst of them all. They are the most expensive and lowest quality of any jimmy johns I have been to. The staff are sometimes friendly and sometimes they are awful. The quality of the sandwiches are always awful. There is usually always a missing request and the quantity of toppings is always extremely low. When paying 10 dollars for a sandwich you would think that putting a decent amount of lettuce or extra tomatoes when you ask wouldn't be too much to expect. This location should get a new owner and or new staff. read more

Jimmy John's - Note the almost non existent lettuce and the lack of guacamole when this is a veggie and that is literally the highlight of the sandwich. - Sandwiches Near Me - Liberty Lake, Washington

So I'm a new jimmy Johns customer. I don't know why I've avoided eating here. Finally did, and have eaten there three times since. I prefer jimmy John's over subway. read more

I went in and ordered seven sandwiches for me and my friends so it was very expensive, and they shorted us an entire sandwich. We didn't realize it until we got home and had already thrown out the receipt. This isn't my first bad experience here. Jimmy Johns, if you're gonna hire someone, make sure they at least know how to count. read more

I ordered a slim 6 which is literally bread and cheese and somehow that got messed up, there's avocado and stuff all over it me and my child tastebuds just wanted some bread and cheese. read more

Went there for the first time today. I was excited because a few people told me they had the best sandwiches. Long story short, the sandwiches were very thin and dry. There was very little lettuce. I spent $20 on two sandwiches. I will not be going back. read more

Way to expensive for what you get. Give me a ToGo's any day before Jimmy Johns!! The service was rude and condescending.wont be back!!

I ordered from the Jimmy Johns in Liberty Lake and when I went to pick my order up none of the employees were wearing a mask. I thought that was a mandate for restaurants to wear masks. I won't order again until I know they're wearing masks. read more

Not really freaky fast delivery. Took 25 minutes to get my online order and I'm a couple blocks away. However, they make a hell of a sandwich read more

Terrible bread. Okay sandwich. Not choosing to go there unless dying of hunger. Upside, Service is fast.

Great food but service today lacked. One gal already ordering food for two days from now and taking her sweet time. I was the only other customer in line. Waited 7 minutes and multiple employees behind the counter and a second cash register plugged in....ready to go. I left without an order being placed and no food in my hand because work was calling my name. read more

Okay I feel like all the local Liberty Lake people are going to forever hate me for saying this.. but I was not impressed whatsoever! Maybe it's because I moved here from Los Angeles, where people are much bigger foodies, but this place was really not good. I went in to get a lettuce wrap sandwich or my mom because she has Celiac Disease. There were literally 2 pieces of turkey in it. The lady working there said the only kind of cheese they had was swiss, and they didn't even have regular yellow mustard.. she had to give me packets of it. On top of that, they only had 3 different kinds of chips. It did only cost like $5-6, but definitely not even worth that. I probably will not come back. read more

Will never go to this JJ's again. All of the employees were working shoulder to shoulder with no masks. The older guy at the register counted money from the till and at one point licked his fingers to get them wet to sift through the paper money. He then put some left over napkins on the shelf above the prep counter and when my order was finished he was the one who got me my drink cups. This JJ's location is definitely not doing their part to help public health. It would be really nice if you chose to error on the side of caution, and not knowingly expose your customers and employees to ongoing public health risks. read more

We had a hard time getting to this place - was one block off and drove through the large shopping center but it did not go out and we ended up 25 feet from the restaurant - then had to drive all around the block to get there but it was worth it. We were greeted happily and made to feel welcome. All the staff had suggestions and I ended up with a number 10 - and it was great - 1/4 pound of roast beef - medium rare. I also got a pickle and they are old fashion ones - meaning they tasted great. My wife had the tuna sandwich - it was also good. Both of us felt the bread had some taste to it - not like the current trend of cardboard bread - think subway. Definitely worth the search. read more

Haven't been to this Jimmy Johns in a while...but my experience was better this time 4/5. The gentleman working the register is the reason I rated higher this time around. They don't have name tags on but hopefully he will get recognized. For descriptive purpose, he was the larger guy with short dirty blond hair. I order the #17 and added cheese and avocado. When I got my sandwich, I couldn't see/find the avocado even after peeling back the ham. When I take it back to the counter and let them know I couldn't find the avocado one of the people that made the sandwich pulled back the cheese and showed me a very thinly spread layer of the add on. Definitely not worth the $0.46. It was pretty busy so the guy at the register waited until after the line died down to come over and offer to make things right. I really appreciate that he took the extra effort and showed he cared! It wasn't a big deal after he came over to make me feel important. read more

They are always welcoming and the sandwiches are awesome. When I make slight adjustments to the sandwiches I order, they get them right every time. Their service is also very quick and efficient. Thankful to have them here in Liberty Lake. read more

I have tried Jimmy John's numerous times. Never really been a fan. Last night we ordered delivery. Besides taking almost 45 minutes to get our sandwiches (we are 5 mins from the store) they were subpar. Bland processed turkey, tiny bits of stone cold/hard bacon and and the whole wheat bread on my slim sandwich was "this close" to stale. Never again. read more

My first Jimmy Johns experience! I dont know why it has 3 stars. I ordered over the phone. I first asked if they delivered to my location. This is crucial as they only have a 1 mile delivery radius. Thats how the delivery is so wicked fast. So be smart and ask first order second. My hubby had the #10 on french bread. Everything was great! I had the same on the 9 grain bread which was very tasty. Its our first dining experience with them although my nephews work in a JJ's in Kennewick. Im very pleased, give it a whirl! read more

Great service. In town for Volleyball tournament and they opened 30 min early so we could feed team during break! Greatly appreciate it!

Very good service. Everyone is super nice and they are super quick. I love going here, and this is one of my favorite spots to come just because everyone who works there is super friendly and you feel welcome read more

In a world of crisis and pandemic, the "children" that work here wear no masks in preparing and speaking over our food. Then, the young girl expediting the order actually dropped my sandwich, said "ooopps" and handed it back to me!!! I was appalled. Protect yourselves!! read more

Great food, service and of course fast. Love it!

Great comfort food. It's clean every time I go in there. No complaints to think of, there always helpful and polite.

Horrible customer service. Rude staff including management. A delivery driver should deliver to the actual place instead of using gender. "I didn't want to go there because I'm a girl." You are a middle aged woman who made a disabled vet walk down. Shouldn't be a delivery charge if you're not going to deliver accordingly. ‍ time for new staff and management!! read more

Great sandwiches and wonderful employees and owners!!! This is a very clean and nice sandwich shop with the freshest ingredients! If you like sandwiches without the bread, for a low carb choice, try the Unwich, it is AMAZING and very filling! read more

If you order delivery check the bag before you accept the delivery. I order online from them regularly from work. My last order came up missing an item. Called the store and they refuse to credit my card for the missing item. Tried JJ online feedback form on their site but it's busted so everyone gets to see my complaint here instead. read more

Our office made a group Jimmy John's order online this afternoon, and out of the 6 orders, 5 of them had something missing, or wrong with the order. Orders were missing requested condiments- like mustard, or other items like tomatoes or pickles; the wrong chips were delivered with one order, and we also got an extra soda that no one ordered. We called the restaurant and the person we talked to said that he was "the owner", and that he didn't believe that they had made that many mistakes. Basically calling us liars. He refused to apologize for the mistakes or offer any sort of refund or future discount. We won't be ordering there again. read more

This is a typical Jimmy John's... and when I say typical I mean TYPICAL AWESOME!! I love Jimmy John's. Thanks for coming to Liberty Lake

My company counts on Jimmy John's frequently. Orders are consistently filled accurately and delivered on time. While I wish they offered salads, the Unwich is a great alternative for those looking for a gluten-free, low carb option. I love the online ordering option! It really allows for customizing the order. And, last but not least, DELIVERY REALLY IS FREAKISHLY FAST!!! read more

I AM ABSOLUTELY IN LOVE WITH THE SANDWICHES HERE. The bread is extremely fresh and has a great texture. I ordered the Italian sandwich, which comes with pastrami, lettuce, tomatoes, onions, and ham. They stuff the bread with so much meat and the balance between veggies and meat is awesome. I could not have been happier. I seriously recommend this place if you want to have a hearty meal! read more

Very tasty food, comfort food I would say. Friendly atmosphere, and fast service. Nice and clean and that is very important to me. Thank you

Poor customer service and every time I've ate here the bread has been over-baked and crunchy. I didn't think there could be much difference between Jimmy John locations, but I'm now discovering that there definitely is. This one isn't so great! read more

I've decided to give this JJ 5 stars because of the stellar service I've received from them over the past year. They've stepped up their game . I originally gave them two stars but there has been a noticeable difference my last dozen visits or so. read more