Service was quick and efficient. Team was kind and helpful. Residual Jimmy John's so ambiance is standard, food is the jam.

Just picked up this Turkey Tom from Jimmy John's and this is what they gave me. Mind you these sandwiches are not cheap. This is one piece of meat torn in half! REALLY??!!??. Y'all should be ashamed of yourselves! I had to ask my husband to run to the store to get me some more turkey meat so I could feel like I wasn't just eating bread. Never again, not at this location! If you are going to be cheap like this then close this location. 1153 N Military Hwy, Norfolk VA. read more

Jimmy John's - Sandwiches Near Me - Norfolk, Virginia

Just look at the photos. Meat hanging so far out the bread you can't even hold the sandwich without touching the oily meat. Why? Then look at the amount of tomatoes. Ridiculous. There is a Jersey Mike's very close to here. I prefer eating there. I gave at least one star because the workers there were nice. read more

Jimmy John's - Bread so tiny and meat hanging way out. You can't even hold this sandwich. You bite into it and everything falls out. Just way overbuilt. - Sandwiches Near Me - Norfolk, Virginia

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I used the app to order food at 1:08pm for a 2:30pm delivery time based on a very small window for lunch for my family. At 2:42pm, the employee calls and tells me that he cannot deliver to my location. First, I used the app. It chose the location, not me. When I explained that, he said the manager would not allow him to deliver it, despite their error. Second, when I got the message saying the store received my order at 1:08, why wouldn't the employee call me at that time? Why wait until after the delivery window? Poor management, poor customer service. Just as an FYI, I was within 5 miles of the location. read more

I am not a huge fan of cold subs, BUT let me tell you something.... the bread, meat, and veggies are so fresh, I find it hard to resist. If I happen to want a warm sub, I get one of these and microwave it for about 15-18 seconds! Chile!! Delicious. Lately I have been craving just a regular good ole fashioned ham and Swiss sandwich on slice bread and Jimmy John's has come through for me each time. Try an original (ham and Swiss) with all the fixins and customize it with sliced wheat bread. The bread is ALWAYS soft and fresh. It's like home but better. The lady at the counter is so pleasant and welcoming. I feel terrible that I don't know her name by now. She was even the one who delivered to my office this week. I give this location all the stars, because the service is so friendly. read more

One of your cars is driving freaky fast down 264. Your sandwiches are cold. no need to drive freaky fast read more

Jimmy John's - How fast your Kia sorento thought it was - Sandwiches Near Me - Norfolk, Virginia

Just brought home three #9's. There's only about half the meat that usually comes on it. Disappointed. I'll go to the Northampton store next. read more

Management was horrible, food was terrible, understaffed and food line was crowded, and easily one of the worst jimmy john locations I've ever gone to. When asked to talk to a manager no one was there. Maybe there was a problem with their staff. Either way, I do not recommend! read more

I love Jimmy John's and this is the cleanest location I've been too and the biggest sandwich. Staff is very kind read more

Jimmy John's - 13 reg - Sandwiches Near Me - Norfolk, Virginia

Freaky fast and freaky good, I stopped in for a "to go" lunch today and brought it with me to the airport. I've decided that I do not care for the oregano on the sandwich, so today was the Gargantuan in the "Unwich" format (lettuce, not bread) with a few other customizations including adding cucumber and adding dijon mustard. What ended up was a delicious sandwich that fit almost perfectly on my keto (no carb) diet. Great sandwich, clean restaurant, prepared super quickly. Jimmy John's does deliver within a 5 minute radius. Probably a good idea because this is not a very large parking lot. They do have an outside table. Round number special review... this is my 1000th review in the Commonwealth of Virginia! That includes 420 in Virginia Beach, 109 in Norfolk, 91 in Chesapeake and 84 in Winchester. [Review 10880 overall, 651 of 2019.] read more

Jimmy John's - Jimmy John's on Military Highway in Norfolk VA - Sandwiches Near Me - Norfolk, Virginia

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First time getting a delivery from here: the sandwich was not good at all. It was like slimy lettuce and the onions in it was so overpowering. You could not even taste the Turkey on it. read more

The sandwiches are delicious, and fresh however; the customer service brings me back. We have made it a weekly trip once a week. Love our nite to laugh and read some of the sayings posted on the wall. The employees are wonderful. I have to give a shout out to Rachel I don't know if she has stock in this franchise, but girl do your thing. You treat this place as if it were yours, thank you. God bless you! read more

Jimmy John's - VITO original sub, bar b q chips, pickle and drink! - Sandwiches Near Me - Norfolk, Virginia

Went there 1153 N.military hwy. Norfolk,Va after work the other day to get the spicy east coast Italian sub. Lady tells me that they're out of bread. If you're out of bread why the hell did ya stay open. No bread no sandwiches. I will not be a returning customer. I'll carry my business to firehouse subs or jersey mikes. read more

I ordered from this location while waiting at the nearby surgery center as my dad had an operation. I wasn't allowed to leave, but luckily they deliver. Super fast, was super tasty, and at a good price. Thanks Jimmy! It was so convenient and yummy that later when my dad had recovered enough to eat I ordered again. Don't forget to ask for a side of hot peppers. They're free and go especially well on an Italian sub. Brilliant! read more

Less than 12 hours ago I went and chose to have a slim 5 sandwich that comes with salami capicola and provolone at the Jimmy John's in Norfolk Virginia on military highway.  It was an easy decision for me to order some food from this place because I have previously ordered sandwiches from two different locations in Virginia (one in the Ghent area of Norfolk Virginia and another near the Virginia Beach Little Creek navy base) and I also previously went multiple times during the year with my husband to Jimmy Johns when we lived in College Park Maryland and Orlando Florida. The employees I interacted with during my most recent Jimmy Johns visit were courteous and the slim 5 sandwich was tasty. read more

This review is overdue. A while ago - I can't even remember the issue but the manager took care of the issue and took my word. I remember being very satisfied with customer service. I usually always order the Italian club and the Hunter roast beef. Sometimes we order them as unwiches. There is no secret ingredient on their sandwiches - just fresh, good food prepared super fast. Recently I ordered two sandwiches and a side of vinegar chips. When I got home and started eating the chips there was a big glob of chips all stuck together. I stopped eating them and saved the bag to take to the store the next time I went. I forgot it once. I forgot the bag of chips a second time but told the manager what happened and she said I could have a bag of chips with my order. I thought that was so nice and great customer service. If you want a good sandwich - go to Jimmy Johns - they're simply sublime! read more

Kids running around behind the counter unsupervised and touching all the cups and everything. Prettty gross for a place that serves food.

I've been to this store a few times and their sandwiches are delicious, especially the roast beef and they are really fast. I usually just get the sub, but I went over the weekend and got the combo tthis time. They have a sign that says $2 extra for combo, the sandwich is $4.95 - so extra $2 should come out to $6.95 and lets say $1 for tax - so total should be $7.95 right? Wrong, I was charged $9 for the combo, Really Jimmy John's? read more

My first time is also the last. Got my sandwich and sat down to eat. I was shocked to see the bun looked as if it had not been cut open yet. There was a sliver of lettuce sticking out. So I opened it and found a few colors of the piece of tomato and lettuce and I think I saw a piece of meat. No wonder I was the only person in there. My compliments to the photographer who made the pictures they use to advertise. read more

Fresh. Fast. Friendly. Always my go to on my beach days. Best one around in my opinion

People are going to post negative reviews because a cashier was doing her job and was being recorded by a customer. The cashier handled the situation well. read more

After a long day, decided to order in at my hotel. My food was delivered within 10 mins of me placing my order!!! The sandwich was made fresh and was correct. The pickle...wow...the best I have ever had. read more

Food is always fresh and made fast I've been to Jimmy John's three times in my life lol. But all of my experiences have been great so far.

I love Jimmy Johns, well the ones in Virginia Beach. First time using this location for delivery and they couldn't seem to follow simple instructions. I've never had this problem with the location in Virginia Beach I usually use. I asked for no onions on the unwhich i ordered and for the sub sandwich to be cut in half. I got onions and no cut in my sub. Come on Norfolk Jimmy Johns! Your freaky fast and freaky disappointing! read more

I am so impressed with this location! The food tastes like delicious Jimmy John's- so no surprises in that department. But this location blew me away with their customer service! They brought me sweet tea instead of unsweetened. I called and actually spoke to the owner who promised to bring the correct beverage himself and gave me credit at that store for the mistake. They were courteous, extremely fast and gave customer service like it was 1920! Check out this location and you won't be disappointed!! read more

Pretty crappy! They deliver less than a block away from my business, but can't deliver here to my office! I need delivery today because I can't get out, carpooled because of the snow. Called to place a group order and they tell me, sorry can't deliver to you even though you're less than a block away from our delivery zone. If you want business, you should deliver within at least 3 miles radius. I am located exactly 1.97 miles away from this location. CRAPPY SERVICE OR THE LACK OF!!!! read more

Great food and the quickest meal you can get. Your food is ready before your done filling your drink. Never had a bad order. Friendly staff. Will be back. read more

great service! the manager, Diana, is especially kind and welcoming to all guests and runs the restaurant exceptionally well!!

Quick delivery to the hotel I was staying at nearby. Order was missing the cookie. Called and they rushed one back to me. That's good service. read more

Best sub I've ever had. The bread is fresh and delicious. The meats are fresh. Their vinaigrette is tasty.

Although you can't get your sandwiches toasted, the simplicity in this concept is comforting! It is the same way every time and always delish! On another note every time I come in the restaurant is exceptionally clean! The staff has always been pleasant and helpful! read more

Today at about 12 noon I went in to the store ordered a sandwich. I got my sandwich 1 minute after I got my change. I freaked out lol. Thanks gang at the store great job read more

I've been here enough times now that they know exactly what I am going to order. As always, you are in and out within 2 minutes flat, which is great if you need to grab a quick bite. Food is always on point and they have some of the best bread ever. Parking is a bit of an issue especially during lunch hours but you'd likely find some spots behind the building in the Holiday Inn parking lot. read more

Never again. Bread was hard as a rock couldnt eat. Called manager said "well it is late,I'll look for a fresher bread and be right there" Sure,it was quick but just the same. Never,ever will I waste any money on your garbage. read more

Got the ultimate porker which was advertised as a giant club sandwich. It was 8 inches just like the regular subs and was a pathetic excuse for a sub. It was 95% bread & lettuce. A few thin slices of tomato, 2 layers of paper thin slices of ham, and one layer of paper thin cheese. And a couple of paper thin slices of almost flavorless bacon. Couldn't even taste the ham or cheese. read more

Our company orders food for our employee's every Saturday.. We decided to try something new this weekend and ordered 4 days in advance to assure accuracy. We ordered online, putting everyone's name with their sandwich, with some extras for different departments just in case they were needed. Opening them up, more than half of our staff had the wrong sandwich. Some examples: One employee ordered a Turkey and Cheese and got a Tuna sandwich. One employee ordered Tuna and got Roast Beef. There was no cheese on most of the sandwiches that were supposed to have it. There were maybe 2 slices of meat on each sandwich, some were less than that. The ones that had lettuce on them were filled with it, and still barely any meat was on the sandwich. Some Tuna sandwiches had the cucumber and tomato, and some didn't. Some employees didn't get a sandwich at all. I called the store to let them know what happened and I spoke with Donna who said she would have to speak with the owner because he did the order. She got my name and number down and I received a phone call from the owner. I explained what had happened and all I got was excuse after excuse. I was told that he went through this order with a "fine tooth comb" and checked then rechecked it to make sure it was accurate, especially being such a big order. He took no fault at all. Telling me that he is the owner of 7 stores and he came in this morning to do this order to make sure it was right. He admitted to one sandwich being wrong and having to open up 20 sandwiches and re-label them, but then assured nothing else was messed up as he went through the whole order so many times even after that. At the end of our conversation, he told me that he hoped to hear from us again, that he was sorry, and he hoped that we have a good Saturday. Working in the customer service department, and working in the restaurant industry for 5+ years prior, this was not handled correctly. We were not expecting a hand out, but we were extremely inconvenienced. Over half of our staff isn't able to eat what we ordered and we have to order more food. When ordering $300+ worth of food, some things may get messed up as accidents happen, but to hear "I'm sorry" and sent on our way, is no way to guarantee us ordering from you again... So, we will not be ordering from this location again.. And, hearing he owns 7 locations, I personally won't be returning to any Jimmy John's anymore... Along with the rest of our staff of 60+ people. Thank you very much, Mr. Turner, and we hope you have a fabulous Saturday yourself. read more