Inconsistent quality but the service is always nice. Sometimes I swear they put at least a quarter cup of mayo on my sandwich other times I hardly get any. The veg is usually fresh but don't count on that either. read more

Food is awesome workers are so nice and funny love it keep it up ... I always come in here every Tuesday or few days to get a #12 I just tried it with the new west bread and omg I love it read more

Soooo good. #4 bread is delicious ingredients taste so fresh. New fave sandwich place.

Good Samichs.and the people working there are super friendly especially the guy who helped me out .i said i appreciate you cutting my sandwhich he said back we appreciate you. That was pretty cool i think his name was olias read more

Love this place! Friendly people work at the Norwalk location...and the sandwiches are to die for! The veggie is amazing and the sprouts make it perfection! read more

I love this place especially their Vito sandwhich on wheat and don't forget that pickle!

All the sandwiches taste delicious. After eating here makes me not want to go to subway anymore. It's just too pricy and they don't deliver to my area anymore. It was a bummer to find out that they don't deliver anymore to the area I was living at. But the sandwiches are delicious. read more

So my wife and I were excited for this place to open. Unfortunately, big disapointment! "Gourmet"....Really? Most obvious was they hide all the meats, and "free" ad-ons etc. Behind this big stainless steel hood. Any top of the line place slices your deli meat in front of you. We kept wanting to look over the top of the steel wall to see what we were getting. And the bread was white, doughy, and undercooked. Jersey Mikes smokes this place! The only positive, was the service was good. But you don't eat service..... read more

AMAZING sandwich shop. Love, love, love it. So glad it's located in the same plaza as my work!! There's never going to be another day that I will have to think about what to get for lunch. Bread is so fresh and soft. Pickles are delish. And my favorite sandwich thus far...Italian Night Club!!! read more

This is one of my most favorite sandwhich places beating subway loved the service, the chips the had were really good it was their chips was original not lays and fritos like every other store, they have fresh vegies and you can see them make it they never messed up my order and i really recomended it and they have deliever so its even better read more

I really like the Italian Sub esp. with jalapenos - almost similar with the #13 from Jersey Mike's. Their roast beef sandwiches are good too. My parents like their sandwiches much better than Subway and I would have to agree. Also, their service is quick. read more

Me being all picky about my food my close friend recommended me the JImmy "jims" sandwich place around the corner from where i live. He stated, " One bite from that Sub and you'll have a mouth orgasm. You wont even want to go back to Subway." That afternoon I headed out to Jimmy Jims and went to try one of these famous sandwiches my friend was talking about. I arrived at the destination and read the name.. JImmy John's, my friend is dumb. First thought I had before going in. As i enter the place I get greeted by these friendlyass people. The Vibe in there is.. how do you say, " dope as fuck?" The furniture has a cozy feeling to it. Yes, it doesnt have a home feeling because... be real who the fuck has furniture that cool in their house? But anyways... I would recommend this place to my family and neighbors and probably even strangers. 6 Stars off the bat. On the down low, ask for Eric or Ricardo and whisper in his ear, " The Pineapple fell from the tree," Automatically give you a discount on a meal. Ps: Must be looking dead into his eyes while you whisper the phrase. read more

This concept will not last No service, I ordered to go and the girl hands me my sandwich... I say its togo can you bag it, she said there's the bags.....Really Now the sandwich was 8.95 and had 3oz( 3 slice's) of roast beef. Great a bread sandwich with no question by anyone if i wanted and condiments or peppers...ugh not going back read more

Slowest jimmy johns service just waited 25 minutes to get my slim, I would have gotten my food faster if I walked to go get it, and the tuna is too watery which made my bread soggy the last time. Not ordering at this location no time soon read more

This was my first time to Jimmy John's. The guy at the register was SUPER informative and personable as heck. I wish I had gotten his name. He explained how the menu works and even made some good recommendations. There were only 3 other customers in the restaurant and this cashier gave us STELLAR service. No other restaurant has done this (only if their manager is watching lol). Now, to the sandwiches... boring. The bread is hard and thick. The meats aren't very flavorful. Toppings are limited. If the sandwiches were as good as they look, I would leave 5 stars. This 4 star review is simply due to the customer service being AMAZING. Probably won't go back, unless someone else is paying! Haha read more

The sandwiches are great!!! They make them your way. The service is fast and courteous. The prices aren't bad either. The facility is well maintained. What more can you ask for.? read more

Went here for the first time last Monday because a friend suggested that I try Jimmy Johns. Great tasting subs here I had to go back the very next day. Subs are about $7.50 but so worth it. The freshness is comparable to none. Staff here is very friendly are helpful. Never going to Subway again. read more

Great sandwiches. My family ordered a bunch. The vegetarian sub was really good. Glad they had the option for me. ;)

Now this is what I call a sub. I am very picky about subs. The bread I could eat by itself. Lots of fresh toppings. Love the choice of a cookie, chips or a pickle. I chose the pickle. Took home a menu so i could order and have them deliver. read more

Just got back from this location on their $1 sub customer appreciation day, 4/21/16. Man, these guys NAILED IT. Fast, efficient service all with a smile. Sure there was a line out the door but what do you expect to see for $1 subs?? I wasn't sure how they would handle the crowd today but they totally rocked it! Well done and delicious sub :) read more

For being a gourmet sandwich shop, there's nothing gourmet about the bread, meats, or sandwich fillers. There's only one type of bread, and it's not all that great tasting. It's over priced for the quality they are trying to sell the sandwich for. I get a better tasting sandwich at subway than what I would at JJs. Last time I go here, and I don't see this place lasting long. read more

So good i enjoy the Beach Club with no tomato extra pickles and peppers. I order from my work and im usually enjoying it within 20 minutes. My only problem is paying 8.00 for a sandwich with no chips. I love chips, but honestly the sandwich is a full meal. And the best choice when i want to treat myself. read more

Great service and excellent food at this location. I went there today for the first time and I was guided through the menu and received recommendations, My girlfriend and I got the #9 and #12, as per recommendation, and it tasted great. The service there was also great, all in all, great experience, keep it up guys! read more

"Manager" Girardo was completely useless. Although we're only 1 mile away we were told that it was out of their delivery window. We have ordered multiple times from the same location and never have any issues until now. Apparently jimmy johns audits how far their drivers go travel. Nice to know 0.1 miles is worth losing loyal customers. read more

We ordered extra meat and extra cheese on our subs. Warning! It's super hard to eat but decent for a sub chain.

There sandwiches are ridiculously good... and reasonably priced... I recommend the Italian night club...

Well, I would go back to Jimmy Johns before I would go to subway, but that's not saying much. I ordered the tuna which was fine, but I wish they had more than 1 type of roll to choose from. My biggest complaint was that I couldn't see what condiments they were putting on. They were hidden behind the counter and they didn't ask what I wanted on my sandwich. All other sub chains that I can think of (subway, togos, jersey mikes) ask which veggies and condiments you want as they make your sandwich. The best part of a sandwich is getting it custom made to how you like it! read more

I love this spot but when ever I ask for all the freebies they always seem to miss the important ones! Dijon Mustard and Oregano! Come on!

Ordered 11 sandwiches, chips and drinks, over the phone during lunch hour rush, requested delivery and the order arrived on time and sandwiches were prepared exactly as requested....can't beat that! Keep it up JJ's staff! read more

Tried for first time today, as we live close by. Great location with adequate parking and is decorated nicely. Big menu posted but it's a lot to read. I chose the super club turkey with avocado and cucumbers. Great sandwich. My husband said he likes this place better than Subway, cuz they didn't ask you questions about what you wanted on his sandwich so it was quicker. I found out by sitting there and reading the menu board more that they have peppers; apparently you can "Jimmy it up"...I wish the clerk behind the counter would have asked us if it was our first time and explained the whole process; as you can get freebies on your sandwiches like the peppers or basil flakes. Great Jimmy chips, BBQ and sea salt very crunchy. All the staff was very friendly. They even deliver. We're def coming again. read more

the staff here are extremely friendly and are faster than lightning! I tried 6 different sandwiches here and they all had virtually no taste. I'm not a huge fan of subway, but after eating here, it made me wish that I had ordered from there instead. (not a good sign) on a positive note, if you're ordering several sandwiches for an unplanned luncheon but just don't care if they taste great and want them in a hurry, this place can probably pump out 100 sandwiches in 10 minutes! read more

I work down the street from this location so I go here very regularly. The restaurant is always well staffed, chips are well stocked and the place is clean. The service is quick which is very important since I only get a 30 minute lunch break. I have never tried the delivery service but I see them delivering to the guests at my hotel all the time. read more

Awesome sandwich spot with great service. I had the Vito and I must say it was great. While they do deliver to local areas, they were able to accommodate me because they were a bit slow. I would definitely recommend this spot to anyone and will be ordering from here again. read more

Jimmy Johns is new in Norwalk and am glad something new and GOOD!! is in my neighborhood their sandwiches are AMAZING!! I tried the #12 Beach Club packed with fresh cut veggies and delicious turkey meat served on a nice French role good job JimmyJohns keep up this great service read more

I am a major Capriotti's fan, well then, looks as if they met their match. This place is delicious the staff is super nice and it is less expensive! The veggies were so fresh and the bread! Oh my! Jimmy Johns, check them out, it's the spot! read more

I don't know why, but these sandwiches just taste better than any other sandwich place. Seems like they deliver small orders too. To me, the bread is what helps make a sandwich and this stuff is delicious! read more

Coulda made a better sandwich at home had the turkey and it was just that turkey ,lettuce , tomatoes and mayo if your gonna spend 6 bucks on a sub go to togos or subway this thing was so plain i had to doctor it up at home and the bread was very tough will definitely not be going there again read more

While my sandwich was fine, the service I received was horrible. My friend and I went in there as first time customers, not knowing exactly how to order. So we stared at menu for a few seconds, with no greeting from the cashier (Vanessa). I finally said "oh sorry, we've never been here before" and the only response I received was a blank stare. We then gave Vanessa our orders and started to walk away. She then called out and informed us to grab our cups. After we did so, she didn't direct us to the drinking fountains (which are a bit down the hall) and gave us no instruction on how our order would be delivered or called out. We sat down, and eventually realized our orders had been called out by the name of the sandwich. We collected our sandwiches and realized we never got our chips. We had to physically look for them & realized they were under the register, and had to reach around the person who was now ordering. Another thing to mention was that Vanessa did not have her up, or in a Hair net & was walking around the kitchen. Later on we decided to call the store to tell the manager of our experience. We were directed to an "Eddie" who I do not believe is the manager, but maybe a shift lead. He seemed very unprofessional & very uncomfortable that we were complaining. I almost felt like I was inconveniencing him by letting him know how the front of his business is being perceived. Obviously some better training on customer interaction is HIGHLY needed. read more

Thank you Jimmy Johns Norwalk for the HORRIBLE experience! I will NEVER go back. I can not wait to share with 50k followers who are from the surrounding area on my company's IG about my shitty experience .How you handle customers who are very dissatisfied is something you should feel embarrassed about! Your young inexperienced staff should definetly take a course of training from the Downey location! read more

This Jimmy John's is the best ever!!! Their delivery is super quick!!! Plus, every single ingredient is ALWAYS fresh! No matter how late I order! They are the best!!! And I have used them for many months now... And I will continue to use them in the future!! I highly recommend that everybody orders from them in the future!!!!! read more