I don't know what's going on with this location but their food is getting worse each time. I ordered the buffalo chicken sandwich and requested extra sauce...... and to be honest, I don't think I even received the normal amount of sauce. It tasted ok. They've had better in the past. Just don't know how many more tries I can give this place. read more

Jersey Mike's Subs - #44 Buffalo Chicken Cheese Steak - Fast Food Near Me - Santa Fe Springs, California

I walked in to this place at 8:15 P.M. on Sunday, 5/31. The worker behind the counter help up a piece of whole wheat bun and told me that after he handled the order ahead of me, that was all the bread he had, in the whole place. Unbelievable. read more

Slowest jersey mikes experience I've ever had. The girl that was adding the toppings to the sandwich seemed either lost or air headed. I watched her mess up the order for the person in front of me then had to tell her 3 different times to not add tomato to my sandwich. read more

I go here and i am third in line to order. I ordered my hot sandwich and waited behind 3 others waiting to pay. I finally pay for my food and get shorted .08 cents. I ignor it but cannot ignor that i ordered about 8 minutes prior. Well i see the grill empty and the gentleman behind me is now paying for his 2 sandwiches and the lady behind him has 1 ready and 2 more sandwiches midway complete but mine hasn't even been started. So i asked and they were barely going to start it. I got my refund and will NEVER return to this location as this is the 4th screw up here in 1 year! I am done with this location. read more

Have not written a review in a very long time but I believe this Jersey Mike's location earned it. My Boss asked me to pick up a catering order for a lunch meeting. When I arrived the order was not finished. When I returned to work there were no mayo or mustard packs no napkins. I called and let an associate know and he said he would contact his store manager and she would give a call on Monday (4/28). I received no call on Monday so I called on Wednesday and spoke to Priscilla the store manager. She matter of fact said that they do not provide any condiments for the subs by the box catering orders. I expected more when placing an expensive sandwich order. Things like napkins, extra mustard and mayo perhaps. This would be the 11514 Telegraph Road location in Santa Fe Springs, California. read more

Payed online for extra meat on my Giant sandwich and ended up with not only no extra meat, but less meat than just a regular portion sandwich . Second time it happens. Not cool if the personnel don't read the online orders. Don't usually complain but second time it happens. Not cool read more

I spent nearly $5k at this Jersey Mikes and received the poorest and most unprofessional service. If Priscilla, the manger knew that she did not have the manpower to fulfill such a big order, then she should have declined my catering order. In total I ordered 345 sandwiches that I needed at three different times throughout the day. I expected 200 sandwiches at 9:30 AM for a company event and when I arrived only 40 sandwiches were made. My event was in 30 minutes and all I was told was " yeah here's 40 of them, we're super behind ". I was shocked that 1. 160 orders were not made and 2. That a manager would allow their staff to fulfill such order without the help/support from management. In total, 9 trips were made back and forth from the store to my facility, trying to get my staff fed when I should have only needed to make ONE trip for the morning order. There was no manager present when I requested to speak to one and I was told by the staff that they could not connect me with anyone. Unacceptable! Fast forward to 1:00pm when I went to pick up another 60 sandwiches as part of my order, I arrived and AGAIN, the order was not ready. And still no manager in sight. Let me add that I had been calling the store a numerous amount of times to ask about the status of the order and each and every call went unanswered. I made another trip to confirm that my 7:30 pm order would be ready in time as I had already lost money by paying meal penalties for 250 of my employees earlier in the day. Finally at 3:30 pm there was a manager present. Priscilla did however, refuse to come and speak with me. I asked that she come give me the number to corporate& she told her staff to tell me to get it off of the website. There was no apology, no follow up, no explanation from anyone, nothing! We will never use Jersey Mikes again for our corporate events. They did not value our business. Their loss. read more

Was driving all day and needed something quick. I love their sandwiches. This location was centrally located, it wasn't busy when I walked in. The place is very clean, and it was all men working they are were very nice. I ordered the turkey provolone mikes way, so good! Devoured in my car on the way home lol thanks Mike! lol read more

PROS: - First and foremost, the employees that work here are always friendly and respectful. - The food is made to order and always tastes fresh. - Employees are very accurate with what you order and how your sandwich is assembled. - I love the cheese steaks here. CONS: - None. FINAL THOUGHTS: To the employees that work here, please keep up the great customer service and work! Hopefully the owner of this franchise sees this review and gives you guys some raises. read more

Came in on a hot day , looking for something cold to eat , Got a Italian OG , Mikes way because everyone knows Mikes way is the best way , with a side chips n drink , Fountain drink was good, I hate when you go somewhere and they have flat soda , free refills available , they don't take anything over $20 which is an Inconvenience if your rollin with only big bills . Service was fast but cashier could of been more friendly and hand me my sandwich with a smile, Perilla smile girl . It was clean and AC was good comfortable to eat at . read more

Jersey Mike's Subs - #13 The Original Italian Chips - Fast Food Near Me - Santa Fe Springs, California

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couldn't get a mini. I can tell one of the employees was under the influence of something. He had glossy eyes. Lots of gossip in store and this specific store has a grade of B read more

Jersey Mike's Subs - #10 Tuna Fish - Fast Food Near Me - Santa Fe Springs, California

i would give a 0 star if i can but i can't i went it on a sunday at 8:30 the girl didn't put mustard im on it like we told her to and i found a hair that looked like a pube in my sandwich well eating that god i seen it before biting into my sandwich. horrible read more

Jersey Mike's Subs - Fast Food Near Me - Santa Fe Springs, California

Came in on a Friday afternoon, place was empty. We ordered 2 sandwiches, the taste was fine but the bread was a little hard; very disappointed in this place. Last time I come here. read more

After working 11 hours today I walked into Jersey Mike's I was greeted, and I said hi and I started my order 2 giant # 7's . I pulled my mask down for a fraction of a second And the employee was on me please put your mask up Sir , in that tone of voice I'm so tired of hearing. Kind of like I'm smiling at you while saying F?!k you. So I left. That was the first time I have done that . I guess it's finally getting to me. I know she was just doing her job. But they lost a good customer for a little while anyway. read more

Food is good but the store is dirty I can see why they have a B grade. The floor is sticky with I'm guessing different drinks spilled the griddle looks like it hasn't been cleaned in a month & a couple of flies roaming around the food yeah last time I go to this store I'll try a different one. Oh yeah they were about to give me someone's order without checking my order so if you want free food just test your luck with a name lol. read more

Always a positive experience at Kersey Mikes Subs and this particular location. I usually order online and by the time I get there it's always ready. The customer service is outstanding and the employees are always helpful and friendly. I've been in there a few times to order and the lines aren't usually too long. Sometimes when you go at busy lunch time hours there's a couple people in line, but it goes fairly quick. I've tried quite a few different sandwiches, but my favorite is the chew steak one. Can't go wrong with that! It's the best one around compared to all other sandwich places. Stop by this location and have a look for yourself! read more

Every time I've come here the sandwiches are always delicious. The service is great and they are very quick. It's a hit or miss when trying to order on their website, sometimes it does not accept your order and the entire page shuts down. However, you can walk in and they will take your order (even during this COVID-19 lock down) Other than that, I recommend coming to this location. It's not usually packed. Also recommend trying one of their cookies, they are probably one of the best cookies I've had from a sandwich shop! read more

Thanks for the food upside down in the bag! Would be nice to double check. Paying $10 for an upside down salad is not the business. PLUS YOU FORGOT A SANDWICH IN OUR ORDER! *don't use the online ordering. They can't handle it. read more

Jersey Mike's Subs - Fast Food Near Me - Santa Fe Springs, California

Multiple hairs in my sandwich! I had tried to contact them by email and have gotten no response. $12 in the trash. It ruined my whole lunch I wasn't even able to take it back because I had to hurry up and go back to work, they all need to start wearing hair nets. read more

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Told to wait 10-15 for phone order to be ready. After doing so... walk into the store ask about my pick up order. Worker says "finishing up right now" as i am watching him start my sandwich. ‍ At the very least apologize and tell me whats up. Food us the same. Service tho... not to sure. Maybe if it was busy i would understand. But 1 customer inside just making her order. To top it off they start her order first. If only we all had 1 1/2 hr lunches. Ya No thanks. read more

If I could give customer service 0 stars I would. If i place an order for curbside pick up and I hit the button that I'm here in the parking spot I'm expecting someone to come out with my order. But No after 10 min waiting I get off my car to get my order. As I walk in I see the girls chit chatting doing nothing no customers inside. I Tell them I been waiting for my curbside order for the last 10 min and the girls response was oh. No apologies nothing. Mind you it's happened multiple times. Why offer curbside pick up if no one going to bring it to the car Poor customer service. And other occasions App says 15 min wait time for order to be ready. I give them 20 min it always end up being 25 to 30. Or sometimes you walk in at 15 min and the order hasn't even been started on. Come on Jersey Mike's who's training these people. Get your customer service Sh$* together read more

Employees aren't the best here. They messed up my order and when I was the only one in the shop they continued talking amongst themselves... jersey mikes is good but I'll pass on this location next time. Customer service matters read more

SUPER SOGGY. They use White Cheddar or some kind of american blend in the "philly" cheese steak that makes it mushy. Not a fan. Must use provolone. read more

Jersey Mike's Subs - Fast Food Near Me - Santa Fe Springs, California

I need to try their secret sauce and see what the hubbub is all about...but I had something called the Big Kahuna and it was delicious. Service is helpful and cheery and I will return. read more

Won't be eating here again, just watched them take all the lettuce and onions off the top of a tuna sandwich and throw it back in the lettuce bowl with tuna and all! The floor was filthy too! read more

I didn't get the name of the kid who made my sandwich but you could tell he loves his job. He had a smile -and took his time making the sandwich. It tasted great! read more

1st and last time visiting this place, I do not know how it has not been penalized by health inspections in some way. The place is filthy, and not filthy as in they had a busy day, filthy as in they haven't wiped down those counters in days. And the young employee dare set down my bread on the filthy counter next to the register, not on the wax paper or anything, on the filthy counter. I was too hungry and embarrassed to just walk away. read more

With a 3 employees and a few hiccups this team did an excellent job of keeping up with an unexpected rush today 02/26/2020. Awesome job guys! I appreciate you guys correcting my order that was accidentally taken by someone. read more

Unfortunately, I would have to agree with the below negative experiences at this Jersey Mikes. This is my second visit here, and I have to say that this location is not as nice as the other location that I reviewed. The workers seem to be distracted and not really care about what they are doing. I asked for salt and pepper on my sub in a tub, the girl making it put oregano instead. I sat down, took a bite and realized it was oregano, and I got up and asked her if she put oregano instead of salt and pepper. I don't like the flavor of oregano. She didn't utter any form of apology, just shook some salt and pepper on top, handed it back to me, and continued her conversation with her coworker. I did not want to complain further so I just ate half and threw half away. There goes that $9 sub in tub, I guess. read more

I love this place, and the food is always fresh, but keep an eye out for the horrible service cashier member there named Catherin. She was fine up until I asked to switch my daughter's cookie for a bigger one. She said no I can't do that unless I was buying it. I don't really care to leave comments or surveys, but after today's service, I was in total complete shock. Not coming back again, I'll take my money elsewhere, me and my daughter. read more

Today I walked into the shop for lunch . The big guy who makes sandwiches were unfriendly and uncomfortable attitudes towards me for No reasons However he was smiling to other ladies (white )and offered a bigger size sandwich for free. I don't understand why he can't treat customers equally. I could have been a repeated customer and or buy lunches for my company. read more

I've never had bad service at this Jersey Mike's, but tonight it was just extra good! We came in at 8:15 on 8/12/2020 and the two gentlemen that were working had nothing but positive energy. They were both extremely nice and made us feel welcome from start to finish. Our food was also made well and very tasty! read more

Enjoyed the service and friendly smiles with this team here in Santa Fe Springs. Fresh deli cuts and clean store. cozy yet plenty of power strips for laptops etc.... read more

Jersey Mike's Subs - power strip for laptops - Fast Food Near Me - Santa Fe Springs, California

I like going jerseys mikes butat the Santa Fe springs customer service just ok they seem not care when you order your food on the app. When i got there hey said my order wasn't ready waited 10 mins more and I ask my sub was sitting there getting cold. The subs are good but service needs to improve read more

Two stars for price and size. I have never had JM subs, I ordered two regular subs tonight. Im about to eat them. They better be premium for price and size (71/2" and about $8.50 ea). I hope to give them five stars once I enjoy them. I will update the results after I taste them. For now my rating is based on the above, UPDATE: They are better quality than Subway. I had a Philly cheese and a Italian BLT. They were both very good. Im going to update my rating to four stars for the product. Just seems pricey for the size. They would do well to standardize the regular to at ten inches minimum for $8.50, That would keep me coming back. read more

So I made the decision to grab a sandwich one day on lunch from work. I was a bit startled when I walked in and saw every seat in the dining area taken, and about 20+ people in line. My first reaction was to turn around and find somewhere else to, but then I thought...well, in already here, might as well wait.... What I didn't know is that I walked in on what I later learned was their first day open for business! Figuring I had a few moments to decide on what I wanted, I all of a sudden was approached by a manager who was very friendly asking to take my order...which I have to admit, I love seeing a manager in the trenches with the employees. I asked for a Jumbo Italian and was handed a ticket and asked to go to a register. He personally walked my order over so they could get to work on it faster so I didn't have to wait behind others who were ordering hot sandwiches. Less than 10 minutes later, my name was called and I was handed this sandwich that was twice as big as I expected. So fresh and delicious and even though I didn't finish the sandwich in one sitting (who could?!) the next day for lunch the bread was still nice and dry, the veggies still crispy and the amount of meat was impressive. Between the speed, the quality customer service, the amount of food, and the quality of the ingredients, this place has me asking...subway who?? read more

Jersey Mike's Subs - Jumbo Italian...it's Huge! Makes a subway footlong look like it's on a hot dog bun - Fast Food Near Me - Santa Fe Springs, California

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If I could give a 0 start I would, I ordered a #8 sandwich giant, (which by the way all employees should know the ingredients) when I got home and after toasting my bread on my first bite noticed my sandwich was incomplete, the guy making my sandwich forgot the mayo, bacon, oil and vinegar, I immediately call the shop so they can amend it, instead I ended up more upset than I already was because eating a flavorless sandwich. I was told by the manager to come in and that they will give me bacon to put in my sandwich, I said that's not how it works if i only put the bacon still is not going to taste how is supposed to, I said if you made a mistake on my order I'm supposed to take it back and they are supposed to make it how it supposed to be from the beginning, the manager was not willing to have a happy customer and she insisted that they wont take the sandwich back or make a new one and that if I didn't want the bacon all they can do is give me a refund on the bacon alone... what non-sense is that?? If I'm paying for something I expected to be as described. It's ridiculous that the manager expect me to return to get a refund for the bacon or get the bacon, mayo, oil and vinegar on the side or get extra bacon in my next purchase at the store. The right thing to do is offer a new sandwich with all the ingredients as listed on the menu (of course we wanted to take the sandwich back) but it was not an option for the manager. Really bad service, starting with the people that prepares the sandwiches and with the manager that does not know how to resolve a situation to please a customer that was not asking a favor, but it was asking for a correct order. read more

Great subs, fresh cuts, good service!!! Plus a yelp review equals a free cookie. Come in today for a good meal. Healthy and refreshing!!! Loving it!!! read more

Jersey Mike's Subs - ^_^ loving it!!! - Fast Food Near Me - Santa Fe Springs, California

This place is easy, very convenient, decent sociable staff. One of my favorite spots in SFS.

I LOVE Jersey Mike's but this location is the not that great. I was so excited there was a location closer to my job, but I will make the trip to avoid this one. Don't get me wrong, the service is awesome. Just don't rush me... Every time I get a sandwich there, the employee's want to make 5 other sandwiches at the same time and end up mixing up my order somehow. I will confess I am a picky eater but I like places like this because it is easier to make it your own way, but this is not the case for this location. These are not cheap sandwiches and would like my order to be what I want; not what you think it should be. read more