Cancel

    Open app

    Search

    Jimmy John's

    3.1 (40 reviews)
    InexpensiveSandwiches, Delis, Fast Food
    Open 10:00 am - 10:00 pm

    Order Jimmy John's Takeout or Delivery

    Jimmy John's Photos

    Business Info

    JIMMY JOHN'S ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups

    You might also consider

    Recommended Reviews - Jimmy John's

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This is their pathetic excuse for a sandwich. Yes, this IS EXACTLY how it was made and delivered!
    Jim H.

    This particular location is a pathetic excuse for a sandwich shop from top to bottom. I have had two extremely negative experiences with service and food quality at this location which were only exacerbated by the poor caliber management. First, I did a large catering order, which despite the high cost, they refused to deliver although it was within 1.5 mile of their location. They took very little care in the presentation of the sandwich platter, the sandwiches were flat and strewn about the tray. I had to ask to have condiments provided and when doing so they cautiously relinquished about 5 mustard and mayo packets (I ordered food for 25 people). They also did not provide plates or napkins. While all this is a terrible inconvenience, the sandwich were stale, flat and unsubstantial. My second experience was at the request of a customer and I reluctantly agreed. The order was for boxed lunches and was delivered, albeit late. The food quality seemed to be average at best, but one order was incorrect. Aside from being incorrect, the sandwich looked like someone had picked all the ingredients off of it and left only a shadow of what it should have been. When we called to report the mistake, it took nearly an hour (shop is 5 minutes away) for the corrected sandwich to arrive. It was made incorrectly, again. The most disturbing part of the whole experience was the shop's "General Manager" who acted as if he was doing me a favor by taking my call. He was so obtuse he could not understand what the issue was or how to handle it. I spoke to him in a calm and professional manner, however he accused me of "coming at him with a impolite tone" when I questioned his ability to handle a customer complaint properly. James is in completely over his head and should be sent back to training from the beginning. Even on a perfect day, can you really imagine craving one of their sandwiches? They are average on a good day and I would certainly not deal with this location again. They should stick to delivering their sub-par product to drunk college kids who don't know any better or who don't care.

    #17 The Ultimate Porker as an unwich with extra lettuce wrapping! So good!
    Heather S.

    I really like this location. I've always had really great, and 'freaky fast' service. I've been to this jimmy johns about 3 times this week and each time has been a very pleasant experience! But my most recent visit is what prompted me to finally write a 5 star review. I always order the #17 as an 'unwich' (lettuce wrapped instead of the bread) and I always ask for it to be double wrapped with lettuce - I like it this way because it makes the sandwich a little more substantial and keeps the mayo and tomato juices from dripping out of the bottom; well this particular time the gentleman who rang me up was also the same to make my sandwich and he actually showed me the lettuce he was going to use and asked if that was to my liking. He totally didn't have to do that but I very much appreciated it! To me that was going above and beyond normal customer service. He was so nice and friendly I was just really happy with the interaction and the ocerall experience. Overall I really like this location. I usually go after typical 'lunch time' so I don't know how it is when it's their busy time, but I definitely would recommend!

    Supposed to be a Vito..where's the cappicola???

    I ordered a Vito on line for lunch. The sandwich is supposed to have cappicola and salami and provolone cheese. I received my sandwich and it did not have one piece of cappicola on it. I called the store to complain that I didn't get what I ordered. I was told that there is a shortage of cappicola on the state of Virginia. I was also told that it states on their website that cappicola is unavailable. When looking at their app it states that due to supply change shortages there maybe a short supply of somethings. And I note it is atbthe very Bottom of the screen so unless you scroll all the way to the bottom before hitting the order now button you would not see that disclosure.You would think that when one of the main ingredients of a sub you are ordering is not available they would either call you to let you know or take that sub off the menu until the main ingredient is back in stock. I was told to make up for the lack of cappicola I got double salami. If I wanted just a plain salami sandwich that is what I would have ordered. When speaking to the manager I did not get an apology or offered something else. I spent 10 dollars on a sandwich that I didn't order. And when I received the incorrect sandwich it was less than satisfactory.

    My veggie!!! The sticker "I woke up like this," made me laugh!

    See all

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 6
    Thanks 0
    Love this 6
    Oh no 0

    1 year ago

    I love Jimmy John's. Always quick, staff is friendly and it's consistent. You always get what you expect.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    My experience with this store is 100% of the time great. Consistent and fast. Friendly service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 6
    Thanks 0
    Love this 3
    Oh no 0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lauri W.
    2241
    922
    2794

    10 years ago

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0

    6 years ago

    This place is great! Friendly staff, fast sandwiches, And a fun upbeat atmosphere. Can't complain at all.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    I eat here 3 times a week and I love it...no matter what time of night or day they are there...great food...Convenient

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeri M.
    28
    89
    3

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    I literally got a sub with everything BUT the actual meat on it delivered to me. Need I say more?

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dee B.
    4959
    1107
    661

    14 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Freaky fast isn't just a slogan. It's the business plan.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eric T.
    114
    8
    0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Renee C.
    11
    302
    45

    11 years ago

    Anything but gourmet. Plain. Don't come if you're a vegetarian. No pepper. No salt. No Taste on veggie. Oh well. Go to which which

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Extremely fast service as advertised as well as gourmet food. Please open a Jimmy Johns in Chester VA.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of E B.
    0
    2
    2

    11 years ago

    Over an hour for delivery. Horrible customer service and rude manager. Not worth the wait.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Jimmy John's

    Review Highlights - Jimmy John's

    I finally got my order in and within 20 minutes the delivery guy had pulled up the the exact hospital entrance I had mentioned on the phone (one of six?), "freaky fast" indeed.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Sandwiches 2,016 times last month within 15 miles of this business.

    Verify this business

    Halal Munchies

    Halal Munchies

    4.3(47 reviews)
    5.4 miThe Fan

    Omfg ONE MILLION STARS! Was getting a tattoo at salvation next door and needed to get some real…read morefood so I wouldn't pass out once it started. I was going to get a snack at sonic down the street but there were a TON of construction workers headed into Halal Munchies so I followed them. Thank goodness I did! Their chicken and rice platter was incredible and their sauces are next level. Ordering is easy and food is ready fast. Inside is super clean with a couple tables: I ate here twice in 24 hours if that tells you anything!

    One liner: casual Halal fast food…read more --------------------------------- Food: we wanted to like this a lot more and will qualify this review by saying it's an uber eats review and also recognize that it's a casual restaurant -- we ordered the lamb platter one with fries and one with hummus, unfortunately was disappointed by the quality of the meat, the lamb was more processed meat in texture, the fries were a big soggy, and the hummus tasted airy, left more to be desired. But the portions were huge, and liked the spicy rice Recommendations: will have to try the chicken next time since that seems to be more popular Affordability: unfortunately uber eats is double the price but without delivery, it was like $15 for a massive portion Ambiance: n/a delivery reviews Service: plus stars for friendly delivery service Good for: casual eats

    Photos
    Halal Munchies
    Halal Munchies - Fish platter with rice, salad and hummus

    Fish platter with rice, salad and hummus

    Halal Munchies

    See all

    Lee's Famous Recipe Chicken - Chicken and double wedges

    Lee's Famous Recipe Chicken

    4.1(326 reviews)
    4.4 mi
    $

    My family was visiting from out of town and got into Richmond pretty late, so our dinner options…read morewere a little bit limited. Luckily Lee is open until 9 PM, and I have been meaning to try this place on the recommendation of many friends. When we got there, the drive-through line wrapped around the parking lot, when we walked in, the one inside was equally long. They were so busy that they had to pause orders for a little bit, but the major hold up was with the wings. The way the counter was incredibly nice and helpful. When we told her it was our first time, we ended up deciding to get the chicken tenders and the eight piece family meal. Because we opted to not get the wings since we were hungry, our food came out very quickly. They were kind enough to also include an extra piece in both! The size of the pieces were also very generous, and between the three of us, we had plenty of leftovers. The chicken itself was crispy and delicious, and I loved the wide variety of sauce options that they had. the potato wedges were also great, though I found the mac & cheese and green beans a little bit forgettable. The cashier had told us that the apples were one of her favorite signs, and they were definitely delicious! I would love to come back and try the wings, though I'll know in the future to not order quite as much!

    I discovered Lee's about a decade ago when a coworker took me there for lunch, and the spicy…read morechicken had me in a chokehold from day one. The heat was perfect, the coating crispy, and the wedges were always on point. I couldn't come to Richmond without grabbing spicy wings. So when the owner decided to stop making the spicy wings and convert the fry station to breast strip fryers, that was it for me. That spicy recipe was the reason I came. Without it, this just isn't the same place. I won't be back unless the spicy chicken makes a return.

    Photos
    Lee's Famous Recipe Chicken - 2 strip meal (with potato wedges & hot apples) $10

    2 strip meal (with potato wedges & hot apples) $10

    Lee's Famous Recipe Chicken - Chicken Tender Strip

    Chicken Tender Strip

    Lee's Famous Recipe Chicken

    See all

    Jimmy John's - sandwiches - Updated June 2026

    Loading...
    Loading...
    Loading...