Husband and I ordered on the app the $8.99 special turkey Tom and Pepe with chips and a drink each. The two young guys making the food were listening to Metallica way too loud so we sat outside. Food is always good at JJ but the portion of meat compared to the rest of the sandwich was very minimal and did not satisfy either of us. The two guys were on their cell phones and had zero personality. The McBean location is better but not by much. read more

Jimmy John's - The Pepe and turkey Tom specials for $8.99 each. Meh. - Sandwiches Near Me - Santa Clarita, California

I don't know how this place gets negative reviews. IMHO, Jimmy John's have the best tasting bread...better than Subway and Jersey Mike's. My favorite is #12. I take it togo and add cranberry sauce to the sandwich....best tasting club! read more

Great food, clean, and super fast! John made a perfect sandwich it was fresh and yummy! Thanks! read more

Jimmy John's - The stir - Sandwiches Near Me - Santa Clarita, California

Order on the app at 808pm, and it stated it would be ready by 845p. When my friend went to pick it up at 845pm and the place was closed. The worker inside said they never had received the order and that they had been closed since 8pm. And that it has been that way for 2years. But the App and google stated it was open until 9pm. Now we have to figure out how to get a refund. Ridiculous read more

This store is almost comical just HOW BAD their service is. We work around the corner in the industrial center and love JJ. We try to order it weekly for the team and there has yet to be a time where something wasn't messed up. Seems to be a trend on here. Hmmm Well, this last time was the absolute last straw. I ordered a Kickin CHICKEN Ranch wrap with peppers along with several other sandwiches on the app. We picked it up and took it into work to discover this monstrosity. It's literally lettuce, ranch and peppers. No chicken in my kickin chicken?! How does one miss the main ingredient at a sandwich place? Needless to say this hot wet disgusting mess went straight to the trash. After everyone else enjoyed their meal, I decided this was enough. I was going to make my stand and say something this time! Surely they'd want to know of these transgressions. Surely they'd want to try better next time to create a long lasting trusted relationship with their customer base right? Wrong! I went back into this B rated restaurant and explained my plight with the employee. Time had passed. Food was shared. I just wanted a refund. Maybe a "let's try again next time" coupon. Whatever. I was told no refund could happen unless I brought the sandwich in. I carefully explained to him the sticky, wet, gross mess that was this situation, but he did not relent. Sorry no refund with out the sandwich. I decided to show him a time stamped photo to see if that would help. He finally agreed that this situation needed to be rectified and asked for my receipt. I gladly showed him my in app purchase, which included my name, order #, money spent, items ordered, date ordered, thinking that this was going to be a positive outcome on a rather dismal and frustrating situation. Boy was I wrong. Apparently this online order with numerous pieces of information wasn't good enough for a refund. I was told if I didn't bring in the paper receipt that's stapled to the bag, then I wasn't eligible for a refund. A paper receipt that was sitting in my trash bin at work being moistened by the grossest, soggiest excuse for a sandwich I've ever seen. We were at an impasse. This individual, clearly didn't care about helping me. I, was very over these shenanigans. So all I could do was leave hungry and never to return again. To anyone trying to eat here. Double, triple check your orders. Don't leave until you do. You will need to fix it. And for god sakes. Don't throw away your trash bag. It contains the most vital information on it. I hope Jimmy or even John reads this review and is extremely disappointed in you Jimmy John's Newhall Ranch. (Hey even your street name has ranch in it) Good day read more

Jimmy John's - KICKIN' RANCH CHICKEN WRAP (It's lettuce and ranch) - Sandwiches Near Me - Santa Clarita, California

Don't usually leave reviews but this one seemed necessary. Service was poor, not greeted or said goodbye to on our way out, although staff was there and did see us. Not that big of a deal. Bigger issues was the food. My sandwich (turkey, provolone, lettuce, mayo, oil) was suuper oily like soaked and dripping the whole time. Not being ones to complain and not believing we'd get anything out of doing so, such as a refund or better sandwich, etc. (the workers in the store were young, nonchalant and don't think they would have cared) we ate our food. Once sandwiches were mostly eaten it was noticed that a small hairball was actually baked into the bottom of my bread. And the end of the bread on my fiancés sandwhich had dark spots, seemingly beginning stages of mold, which was not eaten after that point. Not worth it for the price ($33 for two sandwiches, one drink and one bag of chips). Btw they do have a "B" rating on the window so these complaints kinda make sense. Won't be going back here unfortunately, at least not this location. read more

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This location is close to my job so I've tried to come multiple times while on my lunch break at 8pm. The hours aren't posted on the door anywhere but according to Yelp they close at 9pm yet the doors are always locked, the sign is off, and the chairs are on top of the tables. I thought maybe this was just a coincidence but I've experienced this 5 times now. read more

I ordered a turkey beach club sandwich. It barely had any turkey in it. There was so little turkey that it was hard to tell the difference between the turkey and cheese slice in it. It also did not have cucumber ( which it was suppose to have). Very disappointing. Will not be eating here again. read more

The staff here is amazing! I place my order online and by the time I get there my order is always ready. Food tastes great and the staff is very quick and friendly! read more

recently ordered a tuna sandwich with extra mayo. when eating, it was dry, so i opened it up to see if extra mayo was added and to my shock, not only no added mayo, but i saw small black bugs in the sandwich. made my stomach sick as i had digested a few bites. i brought the sandwich back in and showed the cashier. he took the sandwich back and gave me a refund. i contacted the owner to make sure he was aware, but they never though it important enough to respond. Beware! read more

Jimmy John's - Bugs in tuna sandwich - Sandwiches Near Me - Santa Clarita, California

Our first time at a Jimmy John's and we were impressed. Bread was fresh, meat was tasty and service was efficient and kind. Very impressed with Nick, assist manager- friendly and helpful. Order correct and speedy. We would return. Great meal. read more

Never seem to fail to get my order wrong! Always think it's going to be better the next time and every single time the order it's wrong. read more

Jimmy John's - a hand holding a receipt - Sandwiches Near Me - Santa Clarita, California

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The soda machine has a really funny taste, it hasn't been cleaned out in a while. I wonder what else they didn't clean back there. Big EEWWWWW read more

The workers were great! The sandwiches were made super fast and tastes amazing! Aldo and Morgan were the best and ALDO SHOULD DEFINITELY GET A RASIE BECUSE he was the absolute best! Morgen was also so sweet and made the best sandwich! DEFINITELY RECOMMENDING THIS PLACE!!! read more

I don't know how they do it. I can't make a sandwich at home for the life of me. Is it the meat, bread, cheese, condiments? I think it's everything working synergistically. This place is so good that every time I'm in Valencia, this is where I go. I think it's the buttery bread. My go-to is the #7 Spicy East Coast Italian. It's so meaty and cheesy. Today I tried the #12 The Beach Club. It's basically a turkey and provolone sandwich with an avocado sauce. It's so good and I hate turkey! I had the #10 Hunters Club. It's basically a roast beef sandwich. Also, very tasty. I can't wait to try the Cuban sandwich. I'll put this sandwich against any other sandwich shop. I can't find anything better. I think it's the buttery bread (not oily). read more

So they serve Jimmy John's at my daughter's school. So tonight my 8 year old asked for a sandwich. I haven't had anything from here so I looked up ther menu and found a sandwich called a Frenchie. Sounded good. So my wife goes to pick up and I get back a sandwich that's the thickness of a hotdog. The menu said French inspired sandwich on a baguette. More like a very small roll made from white bread. Very underwhelming sandwich. Probably good for kids. Because it's white bread with salami and provolone. Very little meat. Very thin cheese. No sauces or veggies. read more

Jimmy John's - A very underwhelming sandwich. The Frenchie. - Sandwiches Near Me - Santa Clarita, California

Second time trying this place and it just got worst. Literally, 1 slice of turkey, and so salty. Same thing happened last time I ordered, Save your money go to a small business instead. read more

No line up, fast and friendly service. Nice, clean, causal eatery. #9, all the time on whole wheat. There is just something to that light oil they add to the fresh lettuce! Hubby forgot to add cucumbers this time but it was almost just as delicious. Comparable to other yummy Jimmy John's we have been to in CA and NV. Love the location. Lots of parking and many amenities in this plaza. read more

Jimmy John's - #4 turkey, no cheese or mayo on wheat. Delicious! The bit of oil on it makes it! - Sandwiches Near Me - Santa Clarita, California

This place is my go to. Great service, good quality sandwich. Always a great meal! I am never disappointed. Staff is always friendly and happy to help me. read more

Great catering and great atmosphere. The staff is always super nice. The food itself is amazing

Fast, tasty and super friendly staff. Restaurant was also clean I don't normally go to JJ very often but this experience makes me want to go again read more

My friend dragged me here and I'm pretty sure it's only because he works here now, but he made a pretty good sandwich so here I am. It's pretty damn good. read more

I ordered my usual to go, got it to the office (10 minutes away) and it was inedible. The ingredients tasted stale, and I had to throw the sandwich away so all I ate were my chips. I've never been more disappointed. read more

Your store says that you close at 8:00 pm and you were already closed at 7:45 pm. Your employees ignored the knock on the door. Poor customer service!!! read more

If you want a sandwich with one slice of meat that takes over an hour to be delivered with rude customer service then please order from here. Otherwise, save your money. read more

As bad as subway. Do yourself a favor and go to FINAL SCORE or Tiny's Subs or hell even Jersey Mike's is better than this place. Also Final Score and Tiny's are locally owned. read more

Their sub's are really good. My boys & I love to go by to get a quick bite to eat. I wish their rewards app would update yo allow you to scan in the store after your purchase instead of having to order ahead of time to earn points. The food is always good, with plenty of flavor read more

This was by far the worst sandwich I have ever eaten. There was one slice of turkey, a piece of cheese, or at least I think it was cheese, a few shreds of lettuce, a couple tomatoes and so much mustard I had to scrape it off. I asked the young man for LIGHT mustard and that's all I could taste. The bread was very chewy and hard to eat. Not to mention the young man looked and acted like he did not want to be there, he wasn't rude but just NO customer service or even a smile. Lighten up guy!! you are getting paid to make crappy sandwiches. read more

9/12/19 review update: been doing this Keto thing and I tell you I'm in love with the "unwich", had it twice this week... JJBLT w/ avocado is a must as is the Beach Club, any sandwich, lettuce wrapped is Keto heaven, add avocado and bacon as well. I'm and out, fast and easy and not to bad on the pocketbook either. Oh and always "Jimmy's Way", you won't regret it! read more

I spend so much money here and I am so disappointed with my order today. First, I ordered a couple of days ago at work and they forgot my bag of chips. Now today I order my food they take over an hour to deliver my food and I ordered a whole hour before my lunch. Not only did they take forever with my food but they gave me the wrong bag of chips. Also my sandwich was made very sloppy I am so upset and I probably won't eat here again after today. read more

First time in and loved it. Walked in and ordered a Vito to get my feet wet cause it was my first time at a JJs. I had heard a lot about this place from my coworker and wanted to see what it was all about. I did find it to be pretty damn good! The sandwich had the proper balance of lettuce cheese and cold cuts to make it flavorful. It wasn't too salty and that's important. Salt can totally ruin a good sandwich. The guys working there tonight we're totally cool and walked is through the two sides of the menu. The Vito was pretty amazing. The bread was good and fresh. We didn't have the meat sliding out of the back of sandwich and the lettuce was shredded properly so there were no struggles when eating. Jimmy John's is good for sandwich fans who want a equal contender to the other sandwich chains. You can't eat the same thing day after day. Other pros are the huge parking lot, super friendly staff and they deliver. No more excuses, get in there and try it out! read more

Jimmy John's - First experience was amazing. - Sandwiches Near Me - Santa Clarita, California

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Love the sandwiches, but the customer service needs major help. So many things don't make sense. Can't have anything on the side, if they forget to add an item to your sub, they have to add it. They can't even hand you a piece of cheese. They don't even cut your sandwich in half. Oh and they don't hand you a receipt. WHAT? Come on people, get with the program. read more

Jimmy John's - inside of turkey club, minus tomatoes. - Sandwiches Near Me - Santa Clarita, California

Will never come here again. It's the little details that matter and they DO NOT clean their drink machine. We tried to get a picture of the moldy goop that was in our cups after we poured our drinks from lunch into our metal containers. Super disgusting. If you can't clean your drink dispensers I don't know what else you don't clean. read more

Jimmy John's - Goop from lemonade - Sandwiches Near Me - Santa Clarita, California

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Went here to see what all the hype is about. I have to say the hype was just that for me. I was expecting a great sub sandwich, but alas it was not so much. For the $8 for not even a foot long you get pretty much a French roll with a couple slices of turkey. The roll itself was very good and tasted freshly baked. However I feel I could've gotten the same sandwich from Subway for a $5 foot long. TOGOS seems like a better option for this price range. For me - don't believe the hype. There are other places that will pile on the meat and veggies for a little bit more. Place was clean and staff was friendly. read more

I usually get the #12 Wrapped in lettuce and it's decent but for $9.50 ehhhhh... yesterday I tried to get it with wheat bread cause if I'm gonna spend $10 bucks on sandwich I might as well make it 2 servings for me instead of 1 when I get the wrap. Well make sure they read you back your order if you customize the order because apparently the cashier taking my order cared more about the people who are walking than listening to what I was ordering. I should've had him read it back to me. I could tell he wasn't paying attention. But I trusted it. I had already gotten home andI didn't realize that the sandwich tasted just ok because there were toppings missing that I had specifically ordered! Ughhh read more

After living in the Midwest for ten years, I was super excited that they finally opened one here! Their French bread subs are great! Tastes just like the ones back home. My favorite order is the #4 Turkey Tom and a chocolate chunk cookie. Compared to other sandwich shops in the area it is more expensive, but the bread totally makes up for it! Also a plus that they deliver. The employees were kind and I was welcomed as I entered the restaurant. Overall, I was happy that they opened one here! read more

Jimmy John's - #4- Turkey Tom! - Sandwiches Near Me - Santa Clarita, California

These French bread subs are simple yet oh so tasty. I am in love with their Veggie Sammie. Soooo good. That avocado spread and sprouts with the bread, total perfection. I prefer them over Subway! read more

My largest knock about this place is the price per sandwich, pretty high. Overall, I've been ordering sandwiches from this place for a while now. They deliver to my work, which is super convenient! And just one sub! They've done a lot of awesome events for my work, including charity ones. It really makes them feel like they belong to our community. The service has gotten A LOT better. read more

After hitting the gym nearby, I had gone into Jimmy John's about an hour before closing and decided to give their franchise a try for the first time. There wasn't a shortage of options in the immediate area, but this place seemed like the least lively of the bunch. I went in knowing only that they serve sandwiches and apparently the prep time for their sandwiches is extremely fast. There were three workers behind the counter that seemed as if they were getting ready to call it a day. My order was a Pepe, an 8" sandwich which was about $7. From order to pick up, it took a little more than 5 minutes. Decorations around the restaurant kept me amused for the most part, especially the list of Things I've Learned After 50 Years. The restaurant tout their sandwiches as something mothers would approve of. Well, I'm not the motherly type but I can say that their sandwiches weren't bad. The french bread was chewier than what I'm used to. This simple ham and cheese sandwich still tasted great like any made-to-order sandwich shop. For the price and size, I wasn't completely satisfied in the end. If any opportunity comes up, I might try their larger offerings. read more

Very skimpy on the ingredients, staff was friendly but the subs are just not good. Quality just isn't there.