This Jimmy John's has CONSISTENTLY been over an hour late for all deliveries I have ordered, regardless of the fact that it was pre-scheduled for a specific arrival time. (Example: placing an order at 9am for a 11:30am arrival time, and food arrives at 12:55pm) read more

We ordered from here tonight on door dash. While the order was made quickly, it didn't take much time since the sandwiches were made so terribly. There's minimal dressings, almost no avocado on them, copious amounts of cheese and almost no meat. The bread was rock hard and tasted like it was so cold it was frozen. Seriously, don't bother with this place. Terrible excuse for a sandwich, and the management should be embarrassed they have employees serving food like this to customers paying their outrageous prices. read more

Jimmy John's - a hand holding a half eaten sandwich - Sandwiches Near Me - Springfield, Missouri

I really wish there was a lower rating than 1 star!! This location is awful!!! I ordered delivery online and immediately called because the building I work in is under construction and there is only 1 entrance for deliveries. I gave clear instructions on where to meet me and what to do. The lady said thank you we will make sure the driver knows. An hour goes by...my sandwich is now an hour late and nothing...So, I call JJs again and turns out my sandwich was delivered an hour late the instructions where not followed, the driver went in the wrong entrance and left my sandwich with a man. I had already paid and had no food. The GM apologized and said she will send my receipt to corporate. to hopefully get a refund. I WILL NEVER ORDER FROM HERE AGAIN. read more

Waited forever for my delivery and the JJ app is the worst. I also added bacon and avocado to my sandwich and it was all shoved into the crease of the sandwich and almost no avocado at all. I called a couple times to see where my order was and the lady on the phone was very uninterested and not nice. read more

ZERO STARS FOR THIS. Literally the crappiest. Ordered at 12:16 for delivery and didn't receive the sandwich until 1:30. I called to see where to order was because I couldn't get the order tracker to work, and the lady on the phone said my order was ready at 12:45 and one of the delivery people should be back shortly and mine would be the next one out. They are 7 minutes from my location. Seriously ridiculous. I missed my lunch completely and the lady on the phone didn't care about how long it took or offer any credit what so ever. DO NOT ORDER FROM HERE. Pick a different location or choose something different. Save yourself a headache. read more

Literally worst Jimmy John's ever. Said specifically in instructions to call me when here. Driver didn't even bother to call and gave someone else who claimed to be me, MY ORDER. Lazy. read more

I collected on a credit I had today, and I was very impressed, to say the least! What was normally a great sandwich already, this one was extra special, the bread was amazing! I'm always a little bummed by the bottom of the bread being to firm, even hard at times. The bread today was super soft, top to bottom, superbly delicious. I'm hoping things have changed in the was they handle the bread, and today wasn't a fluke. Best sandwich I've had in a while read more

This is by far my favorite JJ in the area. It was the go to late night after hitting downtown and if I need a delivery, they are always quick, pleasant and I'm pleased with my order. Adrian comes with the energy every time and my dude makes sure the team handles every order the way each client asks for. Not even Covid could bring this team down! I'm about to make an online order right after this haha. read more

It's hard to give any chain all five, but this iteration of JJ's deserves a lot better than a 2.5 star average. While I usually order delivery, there have been a couple of occasions when drunken sandwich-eating seemed like a good idea, so I feel as though I have a fairly decent picture of both the take-out and dine-in experience here. And as far as I'm concerned, it's fantastic. My endorsement is further bolstered by events which transpired there after a particularly revelrous evening, the aftermath of which left me thoroughly hung-over and in desperate need of food I didn't have to cook. It was one of those nights that turned into morning with nary a wink of sleep, and JJ's was the only thing open within a reasonable distance of my location, so I dropped in around 9:30 a.m. Despite not having any bread cooked - because why would they that early in the morning? - they happily made me an unwich, no questions asked. After that, they may as well have hung the moon, and you can rest assured you won't be hearing a negative word come out of my mouth in the hereafter. read more

If I could select zero stars I would. Today I went at 830pm. I had called the store earlier in the day to see what their hours were, they said they close at 9. When I walked to the door, their lights were all on including the outdoor neon ones and the open sign was still showing. I went to open the door and it was locked, and all I could see from inside was the workers laughing at me while sitting on their phones. This is the 3rd time the same occurrence has happened. As someone who works in a restaurant, I understand being irritated if a customer shows up right before close. However, I showed up to a "fast food" place 30 minutes prior to closing, which should not be an issue considering it takes them less than 5 minutes to complete a 2 sandwich order. I am not happy, and I will never be returning. read more

After hanging out at the Mud Lounge, and eyeing their panini menu for a good half hour, my coworker convinced me to cross the street and try out Jimmy John's. Yes, surprising but true - this was my first experience with Jimmy John's. I got #12 without Provolone. OMG yum! How can anything possibly go wrong with avocado and sprouts involved, right? Until I read some of the other reviews on here, I had no idea there were bread options so I got the standard white sub bread. It was not as soft as Subway's but not as hard as Quizno's, just perfect. I will definitely have to hunt down the nearest Jimmy John's to my house as soon as I get home and ask for the wheat option! read more

Excellent sandwich - as usual. I usually go to the one in my hometown but was visiting family and dropped in on this one. Counter guy forgot to ask what kind of bread I wanted, and I didn't realize it 'til he handed me my sandwich on the sub bread - which I don't like. In their defense, he immediately remade it on the yummy 7 grain with minimal eye rolling. Don't like that they charge for water. I don't care about the fancy Jimmy John's cup - plain cup is just fine for my water. read more

I used to have Jimmy John's once a week...but where I was the JJ's near me was the worse! But I've ordered here 4 times in the past 2 weeks and these guys do a great job! The roll, meats, and "accoutrements" are always fresh and the sandwich is perfectly formed and editable. Great job guys! I'll keep coming back to this one on Walnut St. :o) read more

I will never order from the Jimmy John's on Walnut. My food ended up being delivered somewhere else and I never received it.

You get a lot for your money, and the food is pretty good too. It has a kind of malt shop feel about it, minus the dime malt of course, but, that is neither here or there, because it is a delight of itself. It does play the music rather loud, but, that's the Jimmy John's charm, and there are tables on the outside. There is bicycle parking, at the corner of Walnut and Jefferson. read more

Jimmy John's never ceases to amaze me with the speed of their deliveries. I have never had to wait more than 15 minutes for my delicious sandwich to arrive, and I can't recall a time when my sandwich was ever prepared wrong. You have to appreciate good service! read more

It's Jimmy Johns! It's nothing super special but this one is very clean and the people working there are friendly and cool! The manager even treated me very nice on my second visit. It's also a good place to go get a late night snack or meal for carry out. I've done that a few times and it's a life saver when I'm busy and forget to get groceries. read more

Jimmy John's, like no other. My first visit began with a cocky sandwich maker telling me which sandwich I wanted. Well, ya know, he was right. AND he was right for my pal. And we keep going back! If you're into "no bread", you can have your sandwich rolled up with lettuce. I haven't had a bad sandwich yet. The chips are great too. AND there's witty stuff to read if you're short on conversation or like to read while you eat. Both locations are good. AND they deliver. read more

Unfortunately I can't give them zero stars, so we'll have to settle, reluctantly, for one. I took a party of eight in there today to get some lunch prior to seeing The Nutcracker ballet across the street at the Landers. I'd only been in a Jimmy John's once before, elsewhere in Springfield, and it had been okay so I thought we'd give it another shot. The radio in this one was on so loud that I literally could not hear to talk with the person on the other side of the counter. Right across the counter from her and I couldn't hear what she was saying. And I'm not deaf. So I asked if they could possibly turn it down a bit and she refused, saying that "corporate" said the volume had to be "between 40 and 44." And no amount of reasoning or asking could change it. Nor did it even matter that we were the ONLY customers in the restaurant. (!!!!) She said that "corporate" insisted that the restaurant be "loud, fun and obnoxious." Well, believe me, it was zero fun at all yelling back and forth and trying to understand, again and again, what the woman was saying. It was zero fun trying to hear my wife, sometimes successfully and sometimes not, when I was standing right next to her. But they definitely got the "obnoxious" part right. If we hadn't been in such a rush, and if we'd had ANY other alternative for lunch, we would've left without buying anything. As it was, we had to scream back and forth to get our order, and then retreat across the street and eat outside on the steps of a church across the street. This is mid to late December we're talking about. Just before Christmas. And we're eating outdoors on the steps of a church because the restaurant environment is just too loud to bear. Obviously these people don't give a DAMN about actual customers. And even though this review is for Jimmy John's on Walnut Street in Springfield, MO, the experience was so horribly awful that I'll NEVER set foot in any Jimmy John's ever again, anywhere, for as long as I live. ------------------ Update: I complained to Jimmy John's via their web site and did receive a reply the next day: John, Thank you for taking the time to write. I am sorry to hear of your poor experience and hope we have another chance to earn your trust back. At Jimmy John's it is our culture to have a rockin', energetic atmosphere in our stores. Therefore, we play our music louder than a typical restaurant. However, it should not interfere with your experience. We take your feedback seriously and will be sending a consultant to this location to ensure the operators are playing their music at the appropriate volume. He will fix any issues immediately. Thank you for bringing this to our attention. Kelly ----------------- While I appreciate the prompt response from their headquarters, it's too little, too late. It really does nothing at all to diminish or make up for the experience. Incidentally, it wasn't even music that was playing at the time of the order. If it had been, I might've been able at least to understand the order taker across the counter. Instead, what I got was some DJ yelling in my ear about God knows what at the same time I was trying to understand what other people were saying. It was just impossible. As such, there was nothing "rockin'" or "energetic" about it. It was just a bunch of completely useless noise. But even it it HAD been music, it was still too loud. And the absolute refusal to turn it down even just a little bit so that the only customers in the restaurant could hear each other without having to yell across the table was just ludicrous. And apparently this particular location hasn't learned anything since Carla S's review. So the situation stands: I will NEVER, EVER eat at a Jimmy John's again. And if you want to know about a restaurant or two that are actually worth visiting in Springfield, read my other reviews. read more

Crap on delivery. I live literally not oven half a mile away and they wouldn't deliver and I have a broken knee. Never will get my money

Never order from this jimmy johns. I stayed at the greenstay hotel near down town and the clerk told me they deliver to this area and when I called the rude employee told me they are out of their range even though it's only 3.4 mile according to gps. This place is lazy and terrible. read more

My experience at Jimmy John's Glenstone location was outstanding only for its complete lack of consideration for the customer. --Since none of us had been there before, I told the counter guy that we'd need a couple of minutes to look over the choices, and he rolled his eyes, and then just stared at us. He offered no help, no suggestions, no "take your time". --We were not offered bread options, although he did get huffy when one of us wanted just a sandwich and no chips or drink. --Our sandwiches were made in good time, although in fairness, we were the only customers in there. --The bread was tough, the meats flavorless, and the toppings sparse. The chips, on the other hand, were quite good. --There were no napkins in sight. One of us got up to look for some, and came back empty-handed. It was only the off-duty employee hanging out in the back (and leaning over to check out my friend's butt) who offered napkins from behind the counter. --There were no lids for the drinks. We wondered about this but didn't ask. As we were leaving and throwing away our cups, another employee spoke up and showed us that there were lids: 20 feet away, around the corner, and BEHIND THE COUNTER. "Yeah, they're kinda hard to see here, ha ha." --The restaurant itself was cold enough to want to keep your coat on. --The music, as others have mentioned, was entirely too loud and more shouting than music. It was so bad that the TEENAGERS in our group were the first to complain. We were still the only customers in there, and we asked if it could be turned down. The answer was obviously the standard line about "corporate settings". I am an easy going person normally. But this was such a bad experience that I ended up apologizing to everyone for having suggested it. I will not eat there again, and do not recommend it for anything more than the chips. read more

I longed after a Gargantuan for soooo long it wasn't even funny. I went to Columbia for a weekend to hang out with a girl, only to really want a gourmet sandwich from their location. Then Springfield acquired one, then two. I love this store. I have probably had more sandwiches from this place than any other sandwich establishment in town and they have only been open a little over a year. In that time, their name has far exceeded the original expectations. The sandwiches are unique and inviting. Each one has a little piece of flair all its own. While more standard sub shops exhist, Jimmy has made a product that demands attention. I concur Jimmy when says, "Your mom wants you to eat at Jimmy John's!" -- Mine does. read more

I called the Jimmy Johns on N. Kansas to see if they delivered to my address. But no they don't well we are in a dead zone for Jimmy John's. I guess the people in the dead zones don't get hungry. I guess it is back to pizza but I sure would like something else. read more

So good. Ordered a sub and the guy was here in like five min or less. Highly recommend to anyone, my favorite sandwich shop in town!

Horrible customer service. Was told, by the manager, they couldn't send me a cup of water because it cost 27 pennies. I offered to pay for the cup, and they still refused. Bar business practices, horrible service. read more

Lots of people told me to try this place because it's pretty good on price. I went in and I asked for no mayo or no tomato and I didn't get anything on my sandwich but ham and bacon. It would have been cheaper to go to subw read more

I know everyone raves about Jimmy Johns, but I feel lik ether are remarkably average. I'll still eat there periodically if I'm in the mood for a Vito with hot peppers, but for the most part it's a dressed up Subway that works fast and delivers. read more

My wife doesn't care for their bread, but I ADORE their vegetarian sandwich, especially on their 7-grain bread. (And I'm not vegetarian. )

I walked in for a quick sandwich pick up with my boyfriend before he was due at work. (He works a little later in the day, so it's not morning.) The cashier didn't greet us or say anything at all. She didn't offer to take our order. We stood awkwardly, thinking that in all honesty, she could just not be ready? Nope. The two people preparing sandwiches made eye contact as if waiting, so i stepped up and smiled, hoping for some sign she was ready. Nothing. Nada. I cautiously said, "Hello.... (insert order)" and she still said nothing at all. She looked younger and i get the idea that she might've been new, and honestly i could've simply asked if she was ready before this point to clear up any confusion, so that part didn't really matter. If the wait had been long, i would've been more annoyed about her complete lack of participation, but it only costed me 5 minutes total. Something that none of the workers can control, but that dislike, is the prices. The prices are $6.25 for a simple "Turkey Tom" (#4). Which entails some kind of subpar lunch meat that's a little spongey and processed, some tomatoes, iceberg lettuce, mayo and cucumber, if you ask, all on white plain sub bread. Anything else will cost extra. Not that it matters, there's nothing extra mentioned on any menu for you to choose from. No chips or drink are included in that price. When i picked my sandwhich up at the end of the bar, the lady there was very nice and told us to have a great day. On my way out, the cashier waved and smiled. The first thing i noticed when i opened the wrapper was that I thought there was nothing on it. It just looked like plain white sub bread. I opened the sandwich to find about 6 slices of perfectly circular processed meat, a lot of mayo, an okay amount of tomatoes, and a little lettuce with lots of cucumbers. The first two inches of this sandwhich are completely untouched by any of these items, so i tear it off and set it aside. The sandwich itself is fine. Nothing special, and i could make a much better one for a lot cheaper. I honestly only come here maybe every 9 months, when i forget what it's like. My advice? Go to picklemans. Better portions, options, sandwhiches, and quality. read more

I want to like this place. When the sandwiches are prepared right, they are good. But 90 percent of the time they aren't. We order from their app and make use of the customize feature. Almost every time something is not as we ordered. For instance tonight we ordered 2 Italian Night Club sandwiches, which are supposed to have twice the meat. Not only did I not get the extra lettuce I requested but I received half the meat as my husband - essentially getting a Vito. Now I can live without the extra lettuce, but the Italian Night Club COSTS MORE. It's always something with this place. There is no consistency. Also, they really did used to be "freaky fast" however the last 2 times we ordered delivery it has been freaky slow - like 45 minutes. We are 4 minutes away...Get it together Jimmy Johns. read more

Seriously? You say you haven't tried Jimmy John's? WHERE HAVE YOU BEEN? Let's delve into the beautiful simplicity of a JJ sandwich. It's one bread. When you say you want a sandwich, you get a sandwich, not a dozen questions about all the crap that goes on it. You are a guest, not an employee. They prepare for you (okay, done with my Subway soap box). The bread is an amazing French loaf baked fresh daily in house. You can buy yesterdays bread for super super cheap which is awesome in soups and chili. The meats are delicious and taste like turkey, ham or their respective purpose and not some conglomerate of meat-ish products. My all-time go to is the #16, Club Lulu (basically a turkey sandwich with bacon) with sprouts. Delicious. The best part about JJ? They deliver. THEY BRING THE SANDWICH TO YOU. In less that like, 20 minutes usually. I got one at my house in 12 minutes once. No lie. Give them a shot. read more

Wish I could give them zero stars for their awful customer service. Gave the employee my address, and he said he needed a more specific location. I'm not sure what is more specific then the exact address of the building I am in. Obviously this Jimmy Johns is looking for excuses to not have to deliver. That's fine, I'll take my business elsewhere. read more

I've gone to this location a number of times and have never had a good experience. They have gotten my order wrong twice and they take forever compared to other locations. It's a bunch of college kids in there and they are always so slow preparing the sandwhiches. Normally I wouldn't care about a few minutes but in a place that advertises that they are fast I expect better. Go to another location if you can as this one is being run into the ground. read more

Love the food and service the music is really load