Excellent service, very down to earth and patient with us. Pretty good selection of vehicles, was…read morewilling to hold the vehicle without a deposit, which was pretty amazing. Just wanted to say thank you and we will keep you in mind for the future.

I bought a vehicle under the full original manufacturer's warranty from Mayse. I was assured by a…read moresalesman and a General Sales Manager, multiple times, that if anything went wrong, "we'll take care of you." Well, things did go wrong. The vehicle had an electrical issue where it would randomly become undrivable while going down the road. I had it towed to their service department, where it sat for about a week and a half. Supposedly, they could find no issue with it. After a week, the service guy told me they had stopped driving the vehicle to try to reproduce the issue. He said, "If we can't get it to do it, then we can't get it to do it." It would have been nice to know they'd stopped doing their job days earlier. I picked up the vehicle when I could. Of course, the issue persisted. The second time I brought it in, there were still error codes on the vehicle. I had to argue with the same service guy because he kept saying no one could come out and put a code reader on the car for five minutes. When I got there, he suddenly found the five minutes. They pulled over 90 codes off the vehicle, then told me, "There's nothing we can do. There are too many codes." I suggested they contact Chrysler for help with the diagnostics. They still said there was nothing they could do. With seemingly no options, I went back to the salesman who'd told me, "We'll take care of you." I told him I didn't want the vehicle anymore, since they weren't going to fix it. The sales manager, who had also told me, "We'll take care of you" came out, and I talked to him too. He offered me $5,500 less than I had paid for the car only two months earlier. Then he said, "Give me three to four days," and promised they'd find me a replacement. Over a week later, I'd heard nothing, while still stuck with a vehicle I couldn't drive. I called again, and the sales manager denied everything. He claimed he'd never said he would find me another car in three to four days. After arguing with him too, he finally offered to buy the car back for $4,500 less than what I'd paid. That lowball offer is still ridiculous after only two months, especially given the repeated promises to "take care of me" -- promises that turned out to be lies. I understand that selling a car shortly after buying it looks bad on a vehicle's history. But as a business, if you sell a defective product to a customer, good customer service means trying to make things right, if nothing else. Reluctantly, I accepted the offer, because after two months of this, I needed a vehicle for my family. Eating a $4,500 loss was painful for our budget, but I had no other options. When I left the dealership, the general sales manager was still telling me he'd find me another vehicle. It's been over a month, and no one has called. In fact, over this entire three-month ordeal, not one person from Mayse Automotive ever called me about anything. If all they have to do is take your money and hand you the keys, you might be fine. But if anything goes wrong, they will deny everything and do nothing to make it right. At the end of the day, Mayse sold me a lemon while assuring me they'd "take care of me." They stopped driving the vehicle for diagnosis, letting it sit on their lot for at least a couple of days without telling me. They promised to find a replacement vehicle, then denied ever saying it. They bought the car back from me for $4,500 less than I paid, just two months later. We were effectively without a vehicle for two months, and even had to drive to the birth of my child in someone else's car. I've never felt so mistreated by any business in my life. I didn't expect to get all my money back, but being this clearly ripped off is unacceptable. A lot of people I know will no longer do business with Mayse, so I hope the $4,500 was worth for them. Do yourself a favor and stay away from this place.

Ordered parts from these guys a couple of times for honda fury, They have not let me down so far,…read moreparts came fast and fit/no returns yet, So far /So good, did not know they are such a big dealership, I'll buy again, Better then the run around I got up here in S ,Mich ,

Here I am, north of Boston, Massachusetts. Why do I review?, because I order all my Honda parts…read morefrom these folks. A very user friendly website to order your Honda parts without a headache. Thank you boys & girls over there at Heartland Honda. I appreciate your professionalism and expedient service. Keep up the good work.

The owners and technicians at PHP made me feel confident that my concerns regarding my older, ('98)…read moreMercedes 320 were addressed and rectified. The shop appeared clean, organized and up to date. Staff seemed knowledgeable and helpful in solving the issues I had. Pricey but not upsold.

Outstanding service! I found that Jeremy, Chris and Matt were extremely knowledgeable and easy to…read morework with. My car was expertly taken care of after having it shipped from California to PHP for repair; very impressed with their professionalism and expertise.

Cameron and David went above and beyond when we purchased a car from them. They both were very…read morehonest and respectful during the entire process. They gave us a fair trade amount for the vehicle that we traded in. I can not say enough good about these guys. Don't hesitate doing business with Midwest Motors they will treat you right!

I bought a "back row beauty" from this lot and was treated like I spent 100 thousand dollars…read more Customer service was top shelf from the time we walked on to the lot until we left with our new (to us) vehicle. The gentleman who closed our deal (Cameron- I think that's right) told us he would ship us a simple little part the vehicle needed, and followed through. Honest. Respectful. Integrity. I would strongly recommend this group to anyone.

I went to this establishment with new 33" tires and was fully intent on buying a suspension lift…read morefollowing placement on my truck. I just wanted to see if they could place the tires (which were already mounted on wheels) on my truck. The older man came out and told me "those tires will NEVER fit on this truck. You're best off trying to get your money back for these wheels and tires." He barely even looked. I asked him if there were any lifts available for my older Ford Expedition (which I intended on acquiring anyway). He quickly looked and then proceeded to tell me that there is NO lift for this truck. I felt like I was dismissed. Maybe he thought that, because I was in an older inexpensive car, his time was too valuable for me. What he doesn't understand is that this truck was a farm truck that I was getting ready, and I have several other vehicles that I was interested in making additions to. I went to wal mart and they put the wheels/tires on with no problems at installation or thereafter. The lift kit just arrived and is being installed in Springfield. I will never go to this establishment again. I'll take all my business down south.

These guys have no idea what they are doing. They sell products that they do not know how to…read moreinstall, that they do not understand how they work and do not know options or add ons available for them. If you CAN understand Elmer Fudd at the front desk, good luck getting any info from him. They throw their hands up in the air at any issue that arises and the book doesn't explain. After half a day of trying to find a vibration in my front end, they drove it around front and said "I don't know" the second I got home, I pulled the front drive shaft and problem found. They sell an indexing ring that JH didn't know anything about. At that time, I also noticed that they didn't grease half of the new control arms or the new tie rod. They didn't measure ride height before they installed the lift so my truck was squatting. They didn't know they sold a 4" block option. You will have to call them at least three times to remind them to order the parts you needed in the first place, because twice isn't enough and they don't stock anything in the "shop." Oh, and the alignment place they use is the same thing. My toe was out one degree and six months and a dozen phone calls later, they still won't make anything right.

Exceptional Professionalism and Integrity I don't usually…read morewrite reviews, but Robert Gomez absolutely deserves one. Watching my daughter go through the total loss process with her insurance company was frustrating. Robert stepped in and immediately demonstrated professionalism, integrity, and extensive knowledge of the appraisal process. He took the time to educate our family, explain the law, discuss our rights, and answer every question we had. What impressed me most was that Robert genuinely cared. He wasn't interested in simply completing a job--he wanted to make sure the process was handled correctly and fairly. He was thorough, responsive, and always willing to go the extra mile. Finding someone you can trust during an insurance dispute isn't easy, but Robert earned our trust from day one. His experience and attention to detail gave us peace of mind throughout the process. If your insurance company has declared your vehicle a total loss and you believe the settlement offer is too low, I strongly recommend contacting Robert before accepting it. His expertise is well worth the investment. Our family is extremely grateful for everything Robert did. I would confidently recommend him to anyone looking for an independent appraiser who is honest, knowledgeable, and truly committed to helping his clients.

Highly Recommend Robert Gomez - Outstanding Independent Appraiser!…read moreIf I could give Robert Gomez more than 5 stars, I absolutely would! My daughter was dealing with a total loss claim through Falcon Insurance, and from the very beginning, Robert was professional, knowledgeable, honest, and incredibly responsive. What impressed us most was that he didn't just perform an appraisal--he took the time to educate us throughout the entire process. He explained how the appraisal process works, our rights under the insurance policy, what to expect at each step, and answered every question with patience and professionalism. He made a confusing and stressful situation much easier to understand and gave us confidence that we were making informed decisions. Robert truly goes above and beyond for his clients. His attention to detail, expertise, and commitment to fairness were evident throughout the entire process. He was always available when we needed him and genuinely cared about helping us achieve a fair outcome. If your insurance company has declared your vehicle a total loss and you believe the settlement offer does not accurately reflect the value of your vehicle, I strongly encourage you to contact Robert before accepting the offer. Hiring him was one of the best decisions we made, and he was worth every penny. I recommend Robert 1000% to anyone who needs an independent appraiser. His professionalism, integrity, knowledge, and dedication are second to none. Thank you, Robert, for standing by our family during such a difficult and stressful time. We are truly grateful for everything you did for us.