I had to use Redford Auto Repair on an emergency no / poor crank condition with my 2003 Ford…read moreTaurus. Being in the automotive repair arena for 36 years I was very skeptical on what to expect out of this unknown repair shop. What I found it to be was a no stress simplistic shop that every step of my no crank issues was explained clearly to the way I would have done it. They even caught a few needed repair issues that I knew was needed. Was overwhelmed that Achmed performed follow up phone calls to see if everything was repaired correctly. Outcome, ... zero hassles or issues. I have read the flimsy negative comments and found them to be "the lack of communication along with expectations from the customer". Want good results, ... tell Redford Auto Repair everything what is going on with your vehicle don't hold back thinking the bill increase. ... And if you don't understand ask them to explain in simple words. If that doesn't meet your expectations, ... there is always the vehicle dealer at twice the cost.

Love these guys! Ack is awesome!! Everything done right, no scams! They're friendly and helpful!read more

Great service. They were patient with me while I call my boyfriend to make sure I'm getting what I…read moreneed. I ended up getting an engine flush for $13 more, which I figured I needed since I was 1,500 over my oil change limit. They also filled my tires and I got a free car wash. Not to mention the 20% off!

Terrible! Don't use this oil change. I visited here for a quick oil change on my way out of town. I…read morefound out once I got on the freeway that they left my windshield washer fluid completely empty. They also didn't check my tire pressure or add air, which was needed. I found out later that they didn't even put my oil dipstick back and just left it sitting on the lip of the engine compartment. When I took my vehicle to my regular service guy (because I was a questioning if this place even changed my oil) he said the oil was low and looked dirty. This place is awful and charged me almost $100 for doing absolutely nothing.

I've been coming here for 15 years and I'll only come here. I've always been happy with the…read moreservice, customer service and quality. Great value!

We are retired and meticulously maintain our vehicles. Oil changes and tire rotations every 5000…read moremiles. Have done this for the past 40 years and our vehicles hold up well. We have been going to Fast Lane Quick Lube for about the last 4 years and have had about 15 oil changes done by them. They are the only place that has done the oil changes on our vehicles. We only had one bad experience in the past- they did not replace oil drain cap. Luckily we noticed the drip while we were at the Speedway just across the street and went back and they put cap back in. They were apologetic. No harm, no foul. About a week ago, we went in to have and oil change done on a Saturday. They could not get the filter off and asked that we come back Monday and they would have a torque tool to help get the filter loose. No problem, we said. We came back Monday and with some elbow grease they were able to get the filter loose (they were the ones that over tightened the filter in the 1st place). We had the oil change done and were on our way. A couple days later there was an oil spot on the drive. I took the vehicle back in. They replaced the filter. We were on our way. Last night, I noticed oil on the drive again. This morning I went back in to Fast Lane. They looked at the filter and saw that there was oil leaking from it again. I asked the tech if this was common. He said no- that he does not see this as a regular problem. He then corrected himself and said, well maybe I have seen this sometimes because you have a cap that holds the filter in place. Sometimes there might be an issue with the cap holder that holds the filter in place. There could be something wrong with the filter holder. They replaced the filter and I left. I then called the Toyota dealer here in Canton and asked them if they had a filter cap holder in stock. He said yes, so I drove over and picked one up. I asked the Toyota man if this issue is common- he he had seen it when the cap is over tightened. I paid for the new cap and went back to Fast Lane. This is now my 5th trip in a week to have an oil change done correctly. I asked the tech to replace the cap with the new one I just purchased at the Toyota dealer. He said that he would now charge me for a new filter. I was incredulous, and told him that I was having to come back repeatedly because of his mistakes. I refused to pay for another filter and left. Mistakes happen. I've had a hundred oil changes done in my life and never had a filter over tightened. But I understand that stuff happens. In this case, the business was unwilling to fix their mistake without charging me. I am left with the the cost of a new filter cap, the cleanup job of the 4 oil stains on my driveway and the cost of having someone else replace the oil cap. Sometimes things happen. But when the business that caused the issue refuses to stand behind their work, that is a problem. Word to the wise, take your business elsewhere- these guys don't make good on their promise to give you what you paid for and if they make a mistake they'll charge you to fix an issue they caused in the 1st place.

I honestly don't understand anybody who could complain about this place. I go there when anything,…read moreand I mean anything is wrong with my car because I've been a customer for over 10 years. Some they can do (and do much cheaper than other places) and some they can't. But they're always helpful and honest and kind. As a woman, I especially appreciate that they don't inflate thier prices (because so many places have and it's frustrating and expensive). I've gotten my oil changes there for over 10 years. I've had my back and front brakes done there for an extremely good price (thank you Charlie). It's a great place to go. They're trustworthy. I wish I could give more than 5 stars. They tell me what my car needs done, but never pressure me into doing it (cause for me money is sometimes an issue). I truly appreciate that.

I'm an elementary school teacher and today was a rough day. I was stressed after work and not…read morelooking forward to stopping to get an oil change. However, it turned out to be the best oil change experience ever! I left feeling in a much better mood. They took care of everything way more than any other oil change company I've been to. All the men were extremely friendly. They explained everything well and were very nice. I felt like my car and I were pampered and everything was reasonably priced. I even got a free car wash! I will only go here from here on out!

I am New to the area and needed an oil change. I did a little research and this place came highly…read morerecommended. They were friendly, clean, professional and did not try to upsell me. They did tell me anytime I needed air in my tires or fluids to be topped off to come back anytime. Al was very helpful. This will be my new place to get an oil change. I did not have to make an appointment. I highly recommend them.

I was visiting a senior relative in town who needed some work done on their car. Because it was the…read moreweekend, I couldn't get it into their usual place. I gave JLube a try and was really impressed by the service, how personable the team was, and how fast they were! I was expecting a higher price, but they were more competitive than I expected them to be. Very pleased!!!

I asked the owner about using quality parts for foreign (German) cars, are they as good as…read morecertified OEM ones, he has yet to reply. Also, my brakes replacement project is not urgent, so I can wait a bit longer. I put a 3 stars because I don't know, & I can't leave blank with NO star. Need to state this if someone is checking this shop.

After calling around in hopes of finding a reliable trustworthy auto shop to assist with car…read moremaintenance needs, my tire pressure was checked and air was added. I was given an assurance that all my Jeep maintenance and repair needs would be met most without needing an appointment. All of my questions were answered. We'll see, so far so good though :)

I didn't realize I had been coming here for 10 years but I guess I have! And the good news is that…read moreit's still great! I went just this afternoon and I was in and out in 10 minutes. They changed my oil and air filter, checked my tires and other fluids, and even gave me a complimentary bottle of cold water and a couple of dashboard wipes, and sent me on my way! Pitch perfect service. We're heading out of town today so it was reassuring all of that had been checked before we hit the road. Thanks, Choice Quick Lube!

Service here was impressive and impeccable! Staff were kind, offered water, professional, and…read moreattentive. This has been the best oil changing experience I've had and the customer service is phenomenal!

The only place I'll go for my car. They take care of me Everytime and no crazy fees. My money is…read moretight and they even took care of other small issues on my car with no charge. I hope they read this and know how much I appreciate it. Will always go here if I can. Thank you again for fixing my Nissan murano yall are the best.

These people in there could not of been the nicest I went in for an oil change and my engine light…read morewas on the nice man said the ego stick check would be $59 and the oil change $49 I waited for my car I think they were done in a little over an hour they fixed the engine light by the egoistic check and there was a line that had come unattached they did not charge me for the ego stick check nor putting the line back together my bill was $43 if you need your car fixed I suggest them