Horrible, indifferent service. Food OK. 8 of us went there. They brought 7 of the 8 entrees to the table. Never said anything about the 8th one. After 10 minutes we flagged down the waitress and she went to check, and said it would be 5 more minutes. Clearly someone forgot about that 8th dinner. Later, someone knocked over a glass and spilled beer all over the table. All 8 of us used our napkins to mop up the beer. We flagged down a server/busboy who took the empty glass away. The 8 napkins were in a soggy pile in the middle of the table. No one ever came to pick up the soggy pile of napkins, nor did anyone come by and bring us new napkins. No one came by the table at all once the food was served. All our water glasses were empty. And it's not like the restaurant was busy - just no one cared. Because of the inattentive service, we were thinking we would not leave the full 15% tip. When we got the check however, we saw that an 18% gratuity was automatically added. We asked to speak to the manager. The person who came to the table was the server/busboy above. We complained about our service. When we said that only 7 meals were brought and we had to wait a long time for the 8th, he argued that it was a small kitchen. When we asked about the soggy napkins on the table and the fact that he didn't bring us more, he said we didn't ask. When we said we never got our water refilled, he said nothing. When we complained that we shouldn't have to pay 18% he said the computer automatically adds it. We were unhappy customers and he gave us nothing but attitude and excuses. Do not support this restaurant - eat someplace that cares about customers! read more

Garbage restaurant. Rude servers, bad tasting food. Waited 15 minutes for my dish while my girlfriend received hers. Inquired about what the delay was and the waiter just walked away in a huff. Received a dish of mostly salt and bones. There were 12 customers in the restaurant at this time and everyone was barely receiving service. Avoid at all costs. There are way better Asian places in Naperville with friendly, more attentive staff and far better food. read more

ate here on a whim with my uncle. i tried their pad thai, my uncle says is okay but i didnt like it so much. I think im just spoiled by gumrai thai and their pad thai. My uncle got a combo maki sushi, he said it was okay but he's had better. i also got a mango strawberry tapioca smoothie and it wasnt that good. i dont think its made with fresh fruit. read more

amazing food, this is my favorite place to go for food in Illinois. Me and my friends come here all the time and the food and the service is always 10/10. I recommend this place to all my friends and family read more

Not overly impressed. Staff is friendly and attentive but I wouldn't consider this much better than low grade sushi at best. Again not impressed. Maybe I will try again. read more

Mediocre food, bad service. We had out of town friends with a 17 months old daughter. When asked for plain noodles with butter for her, the server said they could not do it and we had to order a soup with noodles instead. The Green Curry and the Panang curry were pretty much the same. read more

This is my favorite sushi place in the entire world (okay, I haven't been all over the world, but, you know). It'll always be in my heart. You seriously can't beat a sushi place that offers options for $10 Mixed Vegetable Maki that ALSO includes miso soup and that salad with amazing dressing. AND if you go at the right time, they have happy hour as well, where everything is 40% off. That's crazy amazing. And their food never, never disappoints. When I lived in Naperville, any time anyone wanted to get sushi, this was my first suggestion. Even better, they deliver, and the delivery charge isn't very high, so there's no excuse not to tip this angelic company very well. This place is the absolute best and I'm currently dreaming of it right now. read more

pad thai-eh it was red/pink in color...i've never had that kind of pad thai before but no i wouldn't get it again orange chicken-perfect outter crisp to it, i would def get that dish again read more

See all

Quantity over quality would accurately describe this place. I mean wow, they have Chinese, Japanese, Thai, Vietnamese...the list goes on, I'm pretty sure there is more than that. Curries, noodles, rices, fried rices, sushi, pho, bento boxes...etc. It's a lot of stuff. It's all good, not fantastic but good. I feel like they stretch themselves a bit thin. I had beef pho, which was pretty decent. The beef was kind of blah. But the presentation was nice, lots of veggies to go into it and the broth had a great flavor. If you are with a group of people and everyone wants Asian food but no one can decide on which kind of Asian food, this is your place. read more

We've eaten at Jin 28 several times. It's a small place that is centrally located in downtown Naperville, but it's never very busy. That may be because the service is a bit uneven. The staff obviously care a great deal but seem to be untrained. We were seated before a table was cleared and it took quite awhile before dirty plates & silverware were removed. The sweet & tangy pickled vegies brought before the meal are delicious. We also liked the sushi special we ordered. The menu has a wide variety of Asian dishes including typical Chinese as well as curries. It's a good choice for a small group of people who have different tastes when it comes to Asian cuisine. read more

I had heard raving reviews of this place and being an endless lover of thai food dives, I hurried in. The atmosphere was just how I prefer my thai venues, like an oddly decorated, southeast Asian cafeteria. My waiter was prompt and perfectly attentive! They had a massive menu with tons of options (even for my picky diet ). I ordered my all time thai guilty pleasure, Pad Thai, no eggs with tofu! I was mildly disappointed when I receive my dish. The noodles were undersauced and underwhelming. The tofu was ill prepared. It was good enough, but who wants a meal deemed sufficient? Perhaps their other items would be better. If I was in town longer I would give it another try! read more

This honestly was my favorite Chinese restaurant until tonight. I had a very rude delivery driver from the resteraunt and the food was undercooked so I literally couldn't chew it to eat it. They refused to help me or refund the order. I have ordered from them probably a hundred times, I've never complained once. If you can't offer help the one time I have an issue, then I simply won't do business with you. I'm on the look out for a new place now. read more

I would never give them my money. I waited 90 minutes for my food and called repeatedly and they kept saying it was on the way. I had a child to feed and finally called and tried to cancel. The woman screamed at me and hung up on me saying she would cancel it. I better be getting a refund. I will NEVER order from them again. Besides the food is bland and not very good. read more

*Another Update* We made it back to Jin 28 and had a better experience. Our server was helpful, my husband enjoyed his Thai dish, I loved the Shiroi Brown roll and the kids got their usual Udon noodles. *Update* I was pleasantly surprised to receive a hand written note and credit for future order after our less than perfect experience last week (described below). I hadn't planned to revisit Jin 28 but I keep thinking about the hot and sour soup and after such great service recovery, I'll consider it again. You should too! ***SLOW DELIVERY*** So I wasn't wild about Jin 28 when we dined in but when faced with requests for sushi, Pad Thai and fortune cookies by my family members, I thought I'd give it a shot. I ordered online - pretty straightforward tool. Received confirming email saying delivery would be 1 hour. After 75 minutes, I called to confirm the systems were working properly and was told another 20-25 minutes. In total, our food took 2 hours. Beyond irritation with the delay, I had requested plain udon noodles in the notes as there wasn't a way to order them. They were not included in my bill or with my food. The diverse menu is a plus. The hot and sour soup was above average and a nice thickness (not slimy like it can be some places). The egg drop soup was also very nice. We enjoyed the flavor of the noodle dish though the noodles themselves were a bit doughy. The sushi rolls were just okay - the Mexican was not spicy, the philly roll very thin. I love the one-stop-Asia-shop concept, the execution just isn't there... read more

YUM! My family and I LOVE this place. The staff are nice, the food is good, and it's pretty cheap! Food comes quickly and the place is clean. I normally get the bento box with fried rice, white rice, broccoli, and their chicken! It's the best! This is probably my favorite restaurant 10/10 read more

The food was absolutely fantastic! The best Thai / Chinese food we have had in a while. Ordered for delivery. It came super fast. Chicken was high quality. Shrimp was a good size and delicious. Chicken wonton soup was fantastic. All of the food we ordered was wonderful. I will definitely order from here again and be visiting in person when they reopen. read more

This place is great! I just stopped in for lunch and am enjoying pad sie eiw with shrimp. The shrimp does not have tails on it. There are loads of shrimp and vegetables in this. Its only costing me $8 and I also get soup and crab rangoon! Try it out! I have had sushi here before and it was great! read more

I frequent this spot for various reasons and have introduced a good amount of people to this establishment. 1. Clean & comfortable atmosphere 2. Great customer service 3. A good variety of Asian food selection Our order usually consists of the Thai Crazy Spicy Noodles, Pad See Ew, Crab rangoon, and some sort of Fried rice. The Pad Thai is 99% of the time on point as well. We go to Jin28 for lunch, late lunch/early dinner, dinnertime - both busy times and slow hours and have always received a warm welcome no matter what. I would definitely say go with either Chinese cuisine or Thai food at Jin's. I have given their Sushi a try several times, and unfortunately, I have always been disappointed. Rice is usually too dry or a bit crunchy, some of their sauces can be a bit too sweet or overly salty. I would recommend the Chicago Roll if you do decide to try out their Maki. *Try to stay away from the Lobster Roll! The topping sauce was way too sweet and the entire roll was a tad too cold for my taste.* Aside from their subpar Sushi, we LOVE Jin & his friendly staff & the Chinese & Thai cuisine! Oh, and definitely try out their super affordable lunch menu! You get a good amount of food for a decent price. So happy Jin28 is so close to where we live! :) read more

We ate there and experienced a less than desirable one. The server was rude, cold, unattentive, unfriendly, and unaccomodating. She ignored us the entire time. We had to flag her down to ask for utensils and then did not bring them to us. The spring rolls order was only a quantity of one cut into pieces = mini-portion. It had one shrimp in the entire serving. When asked to check about an ingredient (allergy) in another menu item, she would not, and seemed angry to have to ask the chef. Instead of asking him, she just guessed whether the ingredient was in there. We will never return to that restaurant. read more

Delicious! Great lunch special for $6.95 which includes entree, hot and sour soup, choice of rice, and a huge eggroll! read more

Jin 28 - Sushi Bars Near Me - Naperville, Illinois

So this place is near my hotel, but I didn't feel like leaving my room. GrubHub for the win! Except this place was not a win AT ALL. I've never known for lettuce (like iceberg lettuce) to be put in Sushi rolls as "fillers". I've had a lot of sushi, prepared a variety of ways, but I've never experienced the lettuce. On top of that, it wasn't listed on the menu. I had specific instructions on how I wanted the roll prepared and those instructions were not followed. The Egg Drop Soup was just "Ok", but lacked flavor. The teriyaki salmon was decent, but again it wasn't the greatest. This could be an instance of needing to be at the actual restaurant to have the food. Some places don't translate well when using delivery options. If I attempt the restaurant again, I'll update my review (if my experience is better). read more

Debated for a while between 1 and 2 stars. My gf and I visited this place over the weekend, I moved to Naperville a few months ago and have been on the hunt for some quality thai food ever since. First of all, speaking to the decor, it was a very nice restaurant, and was decorated well, which is what made the 2 star food in a 4 star looking restaurant such a disappointment. Our waitress was pretty low-run on the quality scale. Huge delay in taking old dishes, which was a pain on a smaller two person table. Not that it effected us, but during our dining we also noticed a couple walk out because they waited 5+ minutes to be seated due to half the restaurant being empty, but no bused tables were ready to seat them at. We had a decent sampling of the menu, we ordered a Crab Rangoon for an appetizer, and my GF also ordered the Egg Drop Soup. We also shared a Crunch roll, and two entrees (General Tso's Chicken and Pad See Ew) The Crab Rangoon wasn't bad, I didn't try the sauce however. They are not the traditional Rangoon as they are folded more like an empanada than the traditional shape of a Rangoon. The Egg Drop soup was awful, it was a clear broth unlike the normal yellow I am used to seeing, my GF ordered it and asked me to try it to make sure she wasn't crazy at how bad it was. It was past flavorless and was closer to just bad. Onto the Sushi, the Crunch roll wasn't bad. Just an average roll, no complaints but no amazement to make me order again. As far as the main entrees, neither was impressive. The General Tso could almost be confused for a bad mall orange chicken the sauce was so overly sweet. The Pad See Ew was also not awful, but just disappointing, Not much flavor and the noodles were an odd size of rice noodle from what we have had in the past. To sum up, not all the food was awful, but none of it was even above average, and combo that with the service and I don't plan on returning. read more

I have been in Naperville for about three months and was searching for a great sushi place. This was not it. We visited about a month ago - We were seated promptly, but the waitress was not very helpful with our questions. I asked two questions and although she clearly did not understand what I was asking, just said "no", instead of going to ask someone who might understand. The sake tasted rotten, the edamame was overdone and thus squishy, and my sushi rolls fell apart the moment I picked it up, leaving most of the rice in the soy sauce. The ingredients did not taste fresh. The service was slow and as we waited and waited and waited for our food, we watched the comedy that was the staff trying to seat a large group.. even though they had a large table open, they gave it away to a smaller group who came in after the larger group - then they didn't have anywhere for the larger group to sit, so they got ticked and left. Overall, it was an incredibly disappointing $50 meal.. Hopefully their other dishes are decent but we wont be back. Better sushi, sake and edamame elsewhere! read more

I had the sashimi and a Mexican roll- both we're excellent! My wife had the Thai Chicken and she wasn't as impressed but she's not writing the review! :) I would definitely come back for more. The tapioca smoothie was good too. read more

I love this place and it's lunch specials! I never leave disappointed. The orange chicken and egg rolls is so good. If you're looking for a good filling lunch and don't want to spend a lot go during their lunch specials hours! read more

If I could give zero stars I would!!! Run for your life, when you walk in your shoes actually stick to the floor while you are walking. The chicken is not cooked and the staff could not be more rude. read more

Really disappointing. I stopped in here on my way to an appointment in Naperville. The place looked modern and like it would have some really cool Asian options. I had the "five course" meal for $13.95 -- selected the hot and sour soup (the best part of the meal -- and I'd give it maybe 3 1/2 stars), ginger salad (just ok), and vegetarian pot stickers (fried, and not very fresh). My entree was 3 rolls: spicy tuna (lacking in tuna and spicy), yellowtail and scallion (lacking scallion) and salmon roll. All of the rolls were SKIMPY and practically flavorless! The fifth course was a standard-issue almond cookie. They do have cheesecakes, but I thought that was weird at a Chinese restaurant. With hot tea, tax and tip, this was a very disappointing $20 meal. I left still craving great sushi. If I hadn't been in downtown Naperville, I might have given this a third star. But to stand out among great restaurants in the area, Jin 28 needs to step it up. read more

I've come here with friends before with friends. I enjoyed my meals well enough. During the summer, I came down to visit and was starving. I came to Jim 28 to eat and wait but instead of seating me as asked she led me to the back to order. I thought little of it until after I received my food in a to go container. I explained that I'd intended to eat inside the restaurant but she refused me. There was a couple there and a family seated as I left. Besides myself and the the groups the place was completely empty with a lot of available seating. I wasn't inappropriate, rude, or poorly dressed for the atmosphere. I was not welcome either. Food is good but I guess make sure you come with a group. read more

I'm in the area for work and they deliver to my hotel, which is super convenient. Because of this I have ordered from them several times (long trip), and it has always been good. The sushi rolls were solid, and the nigiri was a show stopper. I especially enjoyed the scallop nigiri. I have since moved onto the Thai side of the menu with similar results. The pad Thai had a really nice and bright tamarind sauce, but it totally lacked heat. They may have missed that I requested spicy, which isn't too big of a deal. The Tom Yum Goong soup is amazing, however. I really can't get enough of this. It, too, could be spicier, but the flavors in that soup are incredible. This place gets a strong 4 stars, and is highly recommended. read more

This place is horrible. I ordered sushi and pad Thai. All of it didn't taste good. My order was wrong and the lady on the phone was rude when I called to tell them that my order was not correct. I will never order from here again. read more

This place is basically a typical Chinese restaurant trying to boost the income by offering variety of different Asian foods where they aren't, at all, good at. I can guarantee you that eating sushi in this place is a totally rip off. Sushi is ridiculously small. All the ingredients are extremely small that you can't even find them. It says white tuna, but where are they? it is not as big as pictures. It is so small. I'm sure they have a decent Chinese food. My rating is solely toward the sushi and the restaurant's business strategy. Hope that helps! read more

I just finished a great meal from Jin 28 delivered by GrubHub. The delivery was quick the food was amazing and the value outstanding.

I've only ever ordered delivery from Jin since Lisle's Chinese food delivery options aren't great at the moment. But I've always gotten our orders quickly and correctly, so that counts for a lot. I love their menu selection. The food has been great. The Mongolian Beef and Shrimp in Lobster Sauce are always fantastic. I'm currently enjoying their Thursday Lunch Special. But oh my goodness I hope they don't stop delivering!!!! read more

I ordered the lunch special Pad See Eiw. It came with Hot & Sour Soup & 2 Crab Rangoons. For all that you get, the lunch is reasonable in price, but it was just OK in flavor. read more

We love the selections at Jin 28 and the food is delicious. However, the person that answers the phone for take orders is incredibly rude. Our food tonight took nearly an hour and a half to arrive, no call and no apology. When my wife called to inquire about our order the woman was again very rude. The food arrived and was not hot and the condiments were spilled in the back. This happened about a year ago, and we gave up ordering from them for nearly six months. We went back, and it appears that they haven't changed. Last time we order from Jin 28. Such a shame. read more

Used to be a regular here, but they may have lost a loyal customer. Waited more than 2 hours for delivery tonight. Called after 90 minutes to figure out what was going on, and was treated rudely, condescendingly, and then hung up on. Called again after 2 hours and was told the driver was only 5 minutes away. When we complained about the wait and in particular the fried food that had been riding around in a car for over an hour, they told us we could cancel the order and they'd tell the driver to keep going past our house. Food was cold. Service was lousy. No apology was offered. Too bad. read more

Stopped by after a day of wine tasting and enjoying unseasonably warm weather. The wait time was minimal however. It seemed to take forever to receive my entree (pork fried rice) like a 20 minute wait. Unfortunately the restaurant became quite busy and the service declined as our waitress completely disappeared. My first time there the food was ok the service not so much. read more

My girlfriend and I come here pretty often. Food's always consistent as far as good taste and the people that work here are always really friendly to us. Not a bad thing I can really say about this place other than we love it! read more

Great food. They offer vegetarian chicken for I think all dishes so great spot for vegans. Go here regularly for some of the best Asian food I've ever had. read more

If you order delivery be prepared to wait quite a while. Also they paid no attention to my special instruction. Food isn't bad but really would've liked the chile I asked for. read more