Very disappointing experience. I was referred to Jin by a friend who noticed some milia and skin growths on my face. I originally wanted to book a one-hour facial, but Jin insisted that the first session had to be 1.5 hours for $120. I felt something was off, but I agreed. At the beginning, I clearly pointed out the areas I wanted to address--some milia near my eyes and a raised bump on my nose. She said, "We'll talk about it later." Then she spent almost an entire hour just massaging my face. During the massage, she even said, "You don't have acne, so just enjoy the massage." But I didn't go there to relax--I came specifically to treat the milia and bumps. I can easily do massage, masking, and basic blackhead removal at home. What I needed was proper extraction and treatment, which she barely did. The actual extraction was very brief--only a small area on my forehead and along my hairline - and then a 10-minute mask. The total session didn't even last the full 1.5 hours, even though I was charged for that.（3:50 -5:10) The extraction was extremely painful, but I endured it. At the very end, she told me that removing the other milia would require an additional $100, and I'd have to come back next time. If that was the case, she should have told me upfront when assessing my skin. The pricing and treatment process felt very unclear and not transparent at all. It honestly gave me the impression that she was trying to split the service just to charge more. Also, she didn't apply sunscreen after the facial until I specifically asked, even though it was very sunny outside. That's a basic step in aftercare, and I expected more professionalism. Two days later, I messaged her to ask how long it would take for the treated area to heal. Her response was simply, "I already told you before," without any helpful or professional advice. I normally don't write reviews unless the experience is really bad, but I feel the need to warn others. This is my honest experience, and I hope it helps others make an informed decision. read more

Jin Skin Care - Bleeding after treatment - Skin Care Near Me - San Jose, California

Booked a 1.5 hour facial - probably one of the best I've ever had! Jin was very welcoming and great to talk to, I felt like I was talking to my favorite auntie at a family party, but at the same time going through the rollercoaster of a process facials usually go through (a nice facial massage/steam - extractions - cooling mask). I really appreciated the amount of time and effort she put into getting at every pore/blemish/ingrown that I wasn't even aware of. She was very thorough with my chin and forehead in particular - lowley dumbfounded by how much I had there Definitely coming back! read more

I loved how the service is for 1.5 hours. She's very nice and attentive. It hurt a bit for me but I had no breakouts the next day. She also taught me daily skincare using lotion. I'd definitely come back again. The parking lot is pretty big. read more

Jin is attentive, spends time analyzing your time, cleaning and rejuvenating and relaxing. I will definitely come back to have her take care of my skin again. The parking lot can be easy to miss per google maps. read more

Jin, thank you so much for saving my face. You did an amazing job removing my blackheads/whiteheads. The facial was five stars within Itself. read more

I have been coming to Jin for 10+ years and I have introduced her to my mom and my sister as well. We all love her! She is thorough, kind, and she is straight forward about what we each need to do with our skincare routine. She never recommends us to buy expensive brand name things; she always says just because it is expensive and a big brand doesn't mean it is good for your specific skin type. Because of her I have learned to take better care of my skin such as using SPF more religiously and using a hat whenever I am outdoors for extended periods of time. I make appointments to see her every 4-5 weeks and I love that I am taking time for self care. I especially enjoy the face, arms, neck, and head massages! Thank you Jin for taking care of me, my mom, and my sister. We love you and we will come to you for our facials for the next few decades! read more

I have been with Jin for over 8 years now , she is very professional and patient , she never push clients to buy any product and always do whatever I need ,strongly recommend her! read more

Jin is very professional. She did extraction of black heads, extra skin and acne off my skin and it was amazing. My face feels amazing afterwards. read more

I've been a client of Jin's since 2015 so this review is way overdue. I was referred to Jin by a friend about four years ago. Since my girlfriend highly raved about how fantastic Jin was -- I thought it wouldn't hurt to make an appointment given her prices were (and still are) extremely reasonable. During your very first visit, Jin will conduct an assessment of your skin and provide a recommendation of what facial treatment you should start off with. Depending on your needs and skin type, you can also elect a different type of facial option. For $60 before gratuity, Jin indulges me with the following: * face, neck, and shoulder massage. Her face massage can make you fall asleep. It's perfect pressure and she takes her time taking all the tension out of your face. Great for circulation. * extractions. Most of us wear makeup and are in various climates and environments which causes build up on our skin. Jin takes her time clearing out those impurities. It can get uncomfortable and sometimes a bit painful, but its necessary. * mud mask. Depending on the season, she changes her mud mask for better moisture. I think she uses a Cucumber Melon mask over the summer. She applies it on after the extractions to cool and soothe your skin. * more massaging! Once your mask is on, she continues with another relaxation massage. She starts with your arms, then works on your hands, and then back to the neck and shoulders. It's the best. She ends the facial by removing the mask, and then puts on a moisturizer and sunscreen before sending you off. I spend about 90 minutes with her at each appointment. Currently, I see her about once every six weeks and can always feel (and see) the difference after every visit. Every gal needs a trusted esthetician to take care of her skin needs. Jin is just that and more. read more

Jin is very thorough and professional. Her massage is another level. The place is clean including the bathroom. Will definitely come back. read more

Jin is very friendly and charges a reasonable price for her facials. She responds to appointment requests quickly. I mainly wanted have extractions done, so I decided to go with the 1.5 hr facial that cost $100 (excluding tip) read more

I've been going to Jin for some time now and she's one of the few I trust with my skin. Her hands are like magic. She starts with an amazing facial massage that helps with circulation and any tensions and then extractions....Extractions hurt but beauty is pain and your skin will be glowing afterwards. Don't expect to be glowing with perfect skin right after though. Expect for some red and blotchiness but after some time to heal, you skin will look soooo much better! After extractions she'll followup with some masks based on your skin needs. Jin is super sweet and will help you get your skin to tip top shape read more

Great service and Jin followed up with me the day after to see how my skin was doing. I broke out after my facial, but maybe that's just my skin not vibing well with the skincare line she uses. Overall still a pleasant facial. read more

Brought my son to Jin for facial. Knowing that he is afraid of the pain, Jin was very careful with the extractions. She did a wonderful job!! My son even managed to fall asleep at the end!!! The session was suppose to be 1.5 hrs but since we were her last customer of the day, she worked on his face for 2.5 hrs and did not charge us extra. She said that since she has time, she wanted to help clean up his face as much as she can, that way he doesn't have to come back again if he is afraid of the pain. I would highly recommend her!!! read more

Jin is a skincare Goddess! I heard about her through a friend of a friend that if you have acne or monthly hormonal breakouts or just want to invest in your skin, she is the best for her attention to detail, quality and care, and price for what you're getting! If I could give her 10 stars, I would, she's that great. First visit, she will generally do an extraction only. Her exact words were, don't worry everyone cries during this... Ughhhh what???? She spent 1.5hrs extracting every blackhead / blemish / imperfection on my face. She put cooling agents on it afterwards, she coated my face in moisturizers, she massaged my face and neck, and whatever else magic. As for the crying part... You're not sobbing on the table, lol, but the extraction part, she's pulling out all the oil and black heads to give you clear skin. As she's combing over your skin with a strong light and equipment, there's some discomfort and a few tears always leak out. While you might be wondering if it's worth the pain, let me tell you. It is worth every damn penny. Every. Damn. Penny. Time: Everyone's first visit is a bit different depending on their skin. Mine took 1.5hrs and cost me $80 cash only. If your skin is better, it'll prob be less time and cost a bit less. Follow-up appointments: Afterwards she will go through her regular procedures and you can choose whatever you want or what I do, is let her choose what is best for my skin. She will usually give you two options... The main procedure she recommends or the main procedure with an upper body massage. Her lowest tier was like $45 but the one she suggested for me was $55 for 1hr, and if I wanted the massage with it then it would be $80 for 1.5hrs. While her main location is in Santa Clara, she lives in Hayward and says she works from her home in the evenings for clients over there. She has Mondays off, and weekdays are quieter but weekends are generally swamped with appointments - she fills up fast. Parking and location: Her office is within an insurance type building. Go to the first door on the far left. There is a parking lot available. I always come on weekends in the evening so I've never had an issue with getting a parking spot, but I hear it fills up fast. How often should you go?: Monthly. I generally only break out right before my period. She says if I come regularly every month, those breakouts will lessen over time. She also says to always moisturize! Apparently that's the key. So if you have made it this far down my review then you can prob tell I'm a fan. If anything, go once just to try it. My skin was pretty red and splotchy after for the next two or three days but the next three weeks my skin was glowing and smooth and beautiful!!!! I didn't need much makeup or cover-up or anything! Tip: I always go on a Friday night where I can have the entire weekend to go makeup free and really let my skin breathe. You gotta plan for this! Your skin will thank you. read more

I have been through multiple facials around the area, even signed up for monthly follow-up visits and even those over- rated facials with waiting times of 2-3months, but with Jin, it was very different. She is very thorough and great at what she does and doesn't try to sell you anything. And the way she does those facial massages, it was the best I''ve experienced so far, she is a human machine! You really get your $$ worth, and you are left with a glowy and bright skin afterwards. Thanks Jin for an excellent service! read more

I just had my first facial with Jin & she was meticulous, personable, & eager to share her expansive knowledge of proper skin care. She made me feel very comfortable, even through the painful extractions. Her massage technique is so relaxing too. I had scheduled a 1.5-hr session but she was so thorough in her extractions that she graciously added another 30min to make sure I received the full facial. I can't wait to go back for my next treatment! read more

See all

I hate to say it, but my second visit to Jin was not good at all. She was very flexible and sweet in taking my appointment at the last minute as someone had cancelled. I explained to her that her extractions were quite painful, and again, it was like I was being punctured with needles all over my face. I handled the pain as best as I could and when I left, I was so embarrassed to see swollen welts all over my face where she had extracted from. Especially since I was meeting a friend for dinner shortly after. The next day, all the extraction points were huge red pimple looking dots all over my face. What an embarrassment to go to work, especially since I don't wear makeup to cover it. The next day they turned into real pimples. Maybe this is normal, but in the 8+ years I've gotten facials, I don't think this has EVER happened. People go to get facials to prevent this from happening right? I texted my friend who referred me to Jin and with photos and she said this never happened to her. This is why I think it is really important for estheticians to consult with their clients on their skin types, as she does not. I have super sensitive skin and she should've known from my first visit. 3 days later, I decided to text Jin with the photos as I really did not want these pimples and welts to scar my face. Communication is hard over the phone as it is hard to understand her, and it sounded like she was telling me they would scar. WHAT? She told me to just let it be, and ask my friend if it ever happened to her. First of all, I already did, and second of all, everyone's skin and reaction is different. By Friday, I had internal bleeding where the welts were and still had remmants of the pimples all over my face. I was so disgusted with my face that I called Jin and asked if I could come over. Maybe she could give me some medicine to put on it? And the internal bleeding really freaked me out. I came by and she kept saying she's never seen this happen. She said I could come back so she could extract at it more, but that made me really nervous and declined. I didn't want it to get worse or scar even more. Also, she must have a nervous laugh because she kept laughing and I did NOT find this situation FUNNY at all. She then said I could pay normal price for another visit and she would do extra things in the facial. NO WAY! I am not going to put my face at risk again. I let her know that I would not be returning. Sweet lady, but this is definitley a place where you pay less for less quality. Can't wait for my esthetician to return from her trip! read more

If you are looking for a fancy spa place like Burke Williams, then this is not the type of place for you. If you are looking for a place that takes their time and cares about your skin more than the look of their spa, then this is your kind of place. Here are the reasons why: I purchased the Standard Facial Treatment which was only $45 for an hour?! It was the best facial I have ever had. Jin took her time and took care of me. She explained what she was doing and what she was applying each step of the way. I know some people may not like that but I like to know what she is doing and what each step is for. The best part of this facial was the massage! Make sure to wear a tank top or a tube top because she massages the back and front of your neck. She does cover your front and back shoulder to avoid getting it dirty or wet. She also massaged my shoulder, back of my neck and upper back, and head. When she massages the face, it's a real massage with light pressure around certain areas (pressure points??). It is not going to be like at the other fancy spas where they gently graze your face with their hands so expect some pressure. To me it felt great. Never had a face massage before. LOL. Extractions were painful! Well it could be because I had a lot of white heads which were deeply embedded in my face. She had to pry it open and then squeeze the white heads out! Painful but so worth it. I had this done only once before at another Asian facial place. For some reason the fancy places never do this or even offer! When she does this she has the room light on as well as another bright light which I am glad. I have gone to other places where they leave the room light off or its really dim and the only have the lamp on. Always wondered how they could see how my skin is in a dim light setting... The location and place: Like I said, its not a fancy spa place. Its a room I think she rents in a Asian Wellness/Acupuncture office. Place is clean but again do not expect Burke Williams fancy ( i know i am being repetitive)! I paid for one facial and she did mention she has packages as well. My thing is also about consistency. I want to give her another one or two tries and see if she is consistent before purchasing a package. I was very tempted to purchase one though. I am glad she did not push cause that would have totally turned me off. All in All, I highly recommend this place. I asked for a couple of business cards and brochures to give to my friends and cousins. I took pictures of the card and brochure for ppl to see. I know I like to see menus before going to places. :) read more

See all

I heard of Jin from word of mouth and I am so glad I found her! If you are looking for a good skin esthetician, Jin is the one! She gets the job done for a very good price that won't break your wallet. She is very thorough with her exractions, provides great lymphatic facial massages, and leaves your face nice and clean. She operates out of a small room in a medical office (if you are looking for a spa setting, this is not it). Her place is nice and clean. She only works a few days a week (mainly fri,sat,sun) and she books up so fast!!! read more

I really love the way my skin looks after my first visit with Jin! It looked like I was a shade lighter and my skin looked so smooth and fresh. She did some extractions which can be painful but I have a high tolerance for pain so it wasn't that bad. (Be advised that extractions aren't for everyone, so If you feel your skin is too sensitive for this procedure, be sure to tell her that you'd rather not.) I am definitely planning to visit her again when I am back in town. If I could, I would visit her every month! She does get busy so make sure to call for an appointment. She usually already is booked a month out. Also, she works in two locations: Saratoga and Hayward. Price-wise, her prices are surprisingly affordable for the work she does. She definitely should charge more but I'm thankful that she doesn't. LOL. Depending on what service package you decide on, you will play 45$, 65$ or 90$. I went to her location in Saratoga. Her room is inside a Acupuncture Clinic so, don't be alarmed if you can't find her shop as her shop name is just posted on the window of the Acupuncture clinic. It's not a fancy room but she has everything she needs to take care of you and for you to feel comfortable. read more

Mama Jin's facial game is always on point. She will give you tons of tough love on your face and you will leave her office feeling like a million bucks. Make sure you make an appointment in advance as she does book up quickly. *She accepts cash or check - no credit cards. read more

Excellent facial! Jin gives amazing facial massage - the most thorough I've ever had. I love that she doesn't just apply a face mask and leave the room for twenty minutes. The whole mask time included shoulder, neck and arm massage. read more

Jin has been taking care of my skin for 6 years, and people think I look at least 5 years younger than I actually am... :) She just moved her facial place inside a nice acupuncture center, cozy and comfy. She is professional, fun and easy going, never pushes for any service or product, and give me easy and practical home skin care tips. I trust her and her service, and always feel completely relaxed in her place. Her acne treatment products were very effective for me; I used that when I was younger. The collagen treatment is also really good, which I started to use recently. I love her massages. She gives excellent facial, head and shoulder massage during the two hour facial. I am always so relaxed and fall into sleep during her massage. It's one of my favorite weekend hide out place. You know what I mean if you have little ones at home... read more

Jin Skin Care - Skin Care Near Me - San Jose, California

YES! Jin is the hidden gem you will not regret! She takes care of you with patience, detail, and passion. My first facial with Jin was when she was still working for a facial shop owner in Milpitas/San Jose, which I found online. Thru the facial, we chit chat here and there and found out that she lives 2 blocks away from me! She offered me that I could go to her house for a facial at a lower expense! So I thought "why not?!" Then with the convenience, I started going to Jin's house for my facial routines. She is very professional, thorough, and takes her time. By taking her time, I mean she doesn't rush her work even it is past midnight. She won't let you get off the facial bed until she is done with the dirt on your face no matter how late the clock is ticking. When being pampered by the special collagen mask, she masages your shoulder and moisturizes your arm and hands. You won't want to leave her place! Jin is also a very nice outgoing person! She can help you with your skin problem. I remember the year when I had really bad sunburn or "allergy" as the Kaiser doc says. I went to Jin and she gave me a short-free-massage/facial session to soothe my red face! Since my experience with Jin has been very pleasant and satisfying, I have recommended coworkers and friends to her. And they have brought her even more customers! Words of mouths! Try for yourself! You will not regret you tried! :D read more

I've been coming to Jin for almost half a year now. She is very thorough, patient, and meticulous. Many facialists would rest during mask time but Jin will massage you. Extractions are painful which if you are adverse to, this is not the type of facial you want. Price is very reasonable for the amount of work you get done. Tip: plan ahead to be blotchy the day after your facial but your face will sparkle after from being so damn clean! read more

I'm so sad I no longer live in the Bay Area. Wish I knew about this place back then. Found out about this place from a family friend who was moving back to Taiwan. Her skin was not that great to begin with - had acne and scars but then after a while, my mom and I both both started noticing how clear and amazing her skin was. Apparently she's been going to Jin for years. How I never knew...not too sure. But ended up booking a last minute appointment with Jin when I was home for Thanksgiving weekend. The experience was amazing!! It's not a fancy place. Don't expect a glass of wine to greet you. It's in a small room inside a medical clinic office. But the facial was fantastic. She took her time, was very careful and detail oriented. Just by asking a few questions she knew exactly what my skin problem was and made some recommendations. A couple hours later and I could not believe how soft my skin was. It was like that for a good few days afterwards. Wish I could come here as a regular to fix my acne and some scars. Her price is very reasonable especially given how meticulous she is and for the quality of the facial. Love this place! Next time I'm in the Bay, I will definitely be booking an appointment with her again. Cannot wait! read more

Hi, yes I am a guy and I go do facials. I do it not because I want to but because of my acne problem. This started back last November of 2012 where I thought I had my usual break out, but when more started breaking out and my face turning red and hard I felt something was wrong. I told my co-worker about it and she advised me to go to get treatment for it. She recommended Jin to me since she has been going to Jin for the last year. I have done many facials in the past, but it's been a long long time since I had one. When I went to Jin, I wasn't expecting much, but truth be told I was in good hands. Before we started, Jin took time to examine my condition and got to know a little about myself and habits. Then she started on her routine. Like I said, I have done many facials before and I have tried many specialists. But Jin is the first person I felt who is very thorough, meticulous, and patient. Unlike other places, Jin took her time and made sure all black heads and acne were taken cared of before she moved on, even if it meant taking extra time. During my visit, she also gave me an excellent head, shoulder and arm massage. The lady got some strong fingers I tell you. It was awesome! After my first treatment with Jin, she explained to me my problem and told me that I needed to continue seeing her for the next 5 weeks to thoroughly get rid of all the acne that is deep down under my skin. If I don't then expect my face to be full of acne. I felt very satisfied and trusted her expert opinion. I continued to go back for the next 5 consecutive weeks to treat my problem. Sure enough, after 5 treatments my acne problem went away. There were tremendous changes on my face where people around me began to notice my nice new skin! I have continued going back to JIn's since my first visit. I no longer need to go to Jin every week. Instead of making more money by telling me to come every week, she recommended me to see her once a month. I have since bought 2 packages from her. Jin is a very honest and down to earth person who loves to talk when you want to share, if not, she is ok for you to sleep while she works. I have referred many friends and family to Jin and each one that went to her felt very satisfied when they walk out the door. Many have also bought packages from her. I highly recommend Jin Skin Care! read more

I have being going to Jin's Facial for many years. I am very impressed with Jin's skill. She is very thorough and sincere. The product she uses is also top of the line. She had years of training in this field, and she knows what she Is doing. When my daughter grows up, I would bring her to Jin as well. There are six treatments that she offers, depending on the type of skin you have. Jin is not my first skin care specialist. I actually went to other skin care services before, but none of them can compare to her. I highly recommend her to anyone. You will feel the significant difference before and after. She deserves six stars. read more

I have been seeing Jin for over three years since I moved back from Taiwan. She is a wonderful and optimistic individual with great knowledge in skin care. I used to have monthly acne issue and have not had that problem anymore. Jin takes her time with extraction to really clean out your blackheads, acnes and oils, which allows your skin to breath better. Cleaner skin also allows skin care products (like moisturizer or serum) to absorb into your skin so that your skin stay hydrated. My skin feels and looks good with no make up on. When I put on make up, it stays on all day because I am not breaking out in oil. Jin gives good skin care advice to maintain and improve my skin tone. She never tried to sell my anything like other places would do. I highly recommend Jin to anyone that wants to improve their skin to look healthier and younger. read more

Great facial. My skin felt clean, refreshed and radiant. I highly recommend Jin for her facials. She's also a nice person to deal with.

My face was glowing after custom facial. It included rigorous massage to improve blood circulation, steaming to soften skin, followed by thorough extractions. Chemical peel and mask to soothe the skin. read more

Jin's amazing, no other esthetician in the area can compare. Like the other reviewers said, extractions are painful, but she really does do wonders for your skin. I have a whole lot of clogged pores and congestion, and she's helping fix that. Truly a saving grace. Every other practitioner I've been to does little to nothing for my skin, even after multiple visits, but after the first session with Jin, you could notice a visible improvement. Go to Jin for your skin issues - she's a godsend! read more

I have been seeing Jin monthly for almost a year now. My acne problem got under control after seeing her because she doesn't sell me ANY expensive or cheap products, but identified the root cause: dehydration. Before her, I had been to quite a few different skin care places, but I have never been diagnosed like this before but instead being suggested to buy all different kinds of products and asked to do facial more frequently in order to clear the breakouts in time. I can only say that she is honest and sincere that she truly wants to focus on helping people with their skin. She does the extraction very thoroughly that she spent time patiently clearing all the pores and massaging even if it is overtime, she doesn't rush at all. Jin is super and I highly recommend her for anyone who has acne problems or who wants to do facial regularly for maintenance. read more

Have been going to Jin for facials for the past 3-4 years.Before that I would always want to see if I could find a better person for a facial....however I am more than happy with her facials and don't feel the need to move to anyone else. The products she uses,acne treatments and her facial,head,neck and arm massages (included in the facial) are absolutely wonderful and relaxing.I have acne prone skin and her facials have really made a huge difference to my skin. Jin is extremely professional,courteous and loves what she does.She does not rush anything,takes time for each customer and does a extremely good job every time.Her warm smile, relaxed nature and excellent service have made me a regular customer. I have been recommending her services to all my friends and they too are regular customers now. read more

I will definetly go back for Jin's skin care. She is such a pleasant lady who gave such a good service for an awesome price. This is the type of facial that I was looking for ever since I left the Philippines. It was very relaxing and my face feels so soft and fresh right after the Special Facial treatment. Jin was very professional and gave me advice on how to help maintain and improve my skin.She didn't try to sell me anything like other places would do. If your looking for skin care that is reasonably price call Jin. read more

She is the best and my life saver yay... i created the acc to give her the review . Ive been to her place for half of the year now and she is so cool, so patient and never disappointed me. I have been to many facial places and they ended up putting a lot of things in my face and they can't do extraction, so i came to her with the hope that she can get rid of all my under skin acnes that have been my "best friend " for years lol . I got the most sensitive skin so the extraction is kinda painful but it works. well my skin got better and better after every time she extracted and massaged. She alw gives you advice how to clear up ur face and never advertise anything .. so great. I highly recommend u guys this place if ur struggling with acne like me before. read more

Reasonable price and she knows what's she's doing!!! Get a facial every month with Jin and your skin will be beautiful !!

I would say I will not trust anyone else with my face. I remembered 5 years ago, when I went to her place for the first time, I had serious acne, black heads, etc. Took her few times to totally clean up my face. Then my face becomes maintainable. Occasionally, nowadays, I will still have acne, I definitely go to her place to clean my face. She did a very good job not only on my face, she also includes massages on my neck and arms/hands, and I thought my time and money is worthwhile there. read more

I've been to several very well-known and reputable spas in Saratoga, Palo Alto and San Jose to get facials, but Jin gives the best facials in the area. It is not the "dark-lit spa experience," but if you want a great facial then you should go see Jin. She is thorough, methodical and very good. I highly recommend her and have now been seeing her for years. I recently tried a facial at a new spa close by and was very disappointed with it and regretted that I tried another place besides Jin Skin Care. No more. I'm going to Jin as long as she is in business. Thanks, Jin, for such great and consistent service! read more