I recently bought a 1989 Volvo 240 which had quite a few issues. I took it to Mike at JK Volvo and was blown away at the level of service and care that he and his team gave my new classic. Mike is incredibly thorough and will spend the time to explain everything in laymen's terms. Eager to answer any questions I may have, and uses the best possible parts (preferring OEM or Bosch) to ensure reliability. I feel confident knowing my car is in great hands and am looking forward to continuing the relationship for years to come. read more

JK Volvo Specialists - Happy patient - Auto Repair Near Me - Pasadena, California

I have been going to JK Volvo since 2020 after going to several mechanics in Pasadena. If you want honesty and integrity, this is your place! My Volvo C30 is going 200,000 strong. They also repair my 2008 Lexus. This is best mechanic shop in all of LA County. read more

Mike was great to deal with. Very personable and trustworthy. Would highly recommend for your Volvo needs.

Had our brakes serviced/replaced here. The owner called to explain it was a little early to do the work. He could have just done the work and taken my money without calling since I already authorized it. For peace of mind I had the work done anyway but it really stands out to me that they were honest and caring. Long story short they are: - They are very knowledgeable, polite and conscientious. - Beat the dealer in terms of price. - Excellent service and communication. They earned my business, will be coming back. read more

I took my car to get it checked and Mike was able to help me with a situation I was having. I couldn't be happier with the service I received and everyone was so nice. I'll definitely be bringing my car here again when I need to in the future! This is the only shop I'd ever recommend. read more

Took my car in for a check engine light, within 2 hours called me to say it was a misfire on cylinder 3 and proceeded to sell me on the fact it was a fuel injector and that I had to replace all 4 of them amongst other things that should be done when you replace them...quoted me a hefty price of 2250, which is over half of what the car is worth. Then, i took it to a legit mechanic who wouldn't screw me over by guessing what the issue was and not even really do any reasonable process of elimination as it could have been a few things. So my real mechanic swapped coils 3 and 1 in case the code came up and would this time manifest on coil one thus meaning a coil issue. We replaced the spark plugs and did an oil change and my mechanic cleared the code and said drive it til the light comes back on. 200 miles later no engine light and I get away with replacing the spark plugs and an oil change for a fraction of the cost jk Volvo quoted me for a service that my mechanic has now deemed grossly unnecessary (minus also the fact that fuel injectors if that were the issue could also be cleaned if not too far gone, something they failed to mention). So what did JK Volvo do other than try to get away with charging an arm and a leg for a service to somebody they deemed maybe too stupid to know the difference? That's why I have a go to mechanic. He may be further away than Pasadena to me but he's worth every damn mile. Shame on you JK Volvo. read more

Price 5 STARS Service 5 STARS I had purchased a 1980's Volvo 240 model in beautiful condition at a reasonable price. At every moment I had questions or needed assistance long after the sale Mike & Danny were always extremely helpful and aided me at every step. They really take pride in the service they provide and it shows. read more

I've just downloaded the app just to do this review trying to help others. Imprecise and EXPENSIVE. They talk to you as you are responsible for sth wrong in your car, especially the guy on telephone, and I can see this is a common issue from other reviews here. They do not negotiate any values, specially the SUPER EXPENSIVE labor. If you don't mind about your dollars and self esteem, go there. This is a place for oil change customers only, more complex issues? RUN AWAY! read more

These guys are aggressive without any real reason. I tried to bring a car in and their aggression and hard driving sales manner drove me quickly in the other direction. I'd be very careful with them, they appear to think women are stupid and unable to understand how cars work or even how estimates or scope of work should be considered. I would suggest taking your car elsewhere for an honest opinion, sadly. read more

Great customer service and knowledge. Came in questioning some things with my Volvo, left confident and with more information.

We have been going to JK Volvo for over 20 years for service of our various Volvos. One cannot imagine a more customer oriented owner than Mike. That feeling is reflected in all his employees. They know everything about these vehicles, and give sound advice, even on auto purchases. Everything related to repairs is explained in detail in advance. Often, the repairs are completed in advance of the estimated time of completion. Once, I had an unexpected problem late one afternoon. I called, spoke to Mike, described what had happened, and he just said "Bring it up now, and we will fix it". Fix it they did in less than an hour, even though it probably set them back on their work schedule. I expect they stayed late that day due to the extra job, but never was anything said later about what was done for me. I recommend them most heartily. read more

Guy on phone is always rude. I've gone here 5-6 times and they do a good job but the customer service is in the trash. He cannot help himself and manages to give a negative tone no matter what the context. Im certain that he is the reason Independent Volvo is the leader in area. read more

Mike is truly a professional who knows Volvo cars inside and out. My dad and I took our Volvo XC90 to him recently and he was able to determine the issue -an ERAD failure- with the car right away. He took his time to listen to our concerns and was incredibly kind. As a long-time volvo customers, we truly appreciate him and his business. read more

JK Volvo took care of me like family. They were honest and communicate throughout the entire process. I went in with a coolant leak that was misdiagnosed by another shop. I left leak free within a matter of days. Price was fair, the people were outstanding. I've been screwed over by mechanics more than a couple times in my life. I'm glad to say JK Volvo was not one of them. Absolutely recommend them. read more

If you have a Mini Cooper or BMW. They are the guys for you! Great work and a great price. If your looking for free or cheap work this is not the shop for you. If you want quality and integrity this is the shop for you. Too many shops claim to know and have the equipment to work on cars. JK specialist has all the equipment. Take your car somewhere else to over pay and not have it properly fixed. I was once that guy. Thank God for shops like Mike read more

JK Volvo Specialists - Spark plugs replaced - Auto Repair Near Me - Pasadena, California

RIP off.! Very dishonest. ! TRIPLE charged me of what others charge for the same thing. ALSO MISLED ME ON WHAT OTHER REPAIRS WILL COST - of coarse TRIPLE CHARGING again. Do your due diligence? There are other very capable independent shops, that are capable & above HONEST!! read more

Mike, this was not done at a different location. The invoice I have clearly states that the address is the same. JK Volvo I didn't bring my car back to you because I didn't like your quality of work. The reason I did not write a bad review originally was is because of the friend that referred me to you. My friend actually called you about the issues , minus the ac, ( AC stopped worked a week or so after she called) and you told her to bring back the car so you can hook it back up to the robot which failed me the first time around. I didn't need a robot checking my car, I needed a mechanic checking my car. WHY would I bring the car back to you? You did not fix the issues that the car had, and you gave it back to me with in worse condition. I love that it's your "professional" option that flaps on the Mini breaking is a common occurrence when my new mechanic, who also specializes in Mini's and BMW's, said that he has never seen this before, and he has been in the business for decades. The piece is clearly severed off and you are going to stick to your story and say that it happened on its own? Have you looked at the picture? As a mechanic, you can say that it broke on its own? Also, had you read my original review thoroughly, you would see why I waited so long to get the AC fixed. I didn't know the flap was broken until I took it to my mechanic. Had I known about the damage your mechanics caused my car 8 months ago, I would have addressed the issue back then. And to answer your questions about why I waited for long to do this review is because others need to know who they are dealing with. I chucked up the first experience as my bad luck and your businesses inability to "duplicate "the issues I was having, but when you damage my car and I get stuck with the bill, then I will speak up. If this review helps even just one other person from getting screwed like I did, I have done my good deed. After all, that's what Yelp is for. And the last name is Stepanyan, you can look it up. I have attached a copy of the invoice just so you don't think this is not my account. Also, my Mini doesn't come with spare tire read more

JK Volvo is by far the best Volvo Repair & Maintenance company anywhere in LA. I've taken my amazing Volvo to JK Volvo for twenty years. They've always been honest, helpful, super smart and fair priced. I will never go anywhere else with my Volvo. In particular I avoid the dealer, as I get next level repair at JK. JK Volvo mechanics know all unique detailed information about Volvo's old and new, they typically know more than guys at the dealer!! read more

Brought my car in with a weird noise - they were pretty certain what it was as soon as I described it, and that it is not a safety issue, but they went ahead and looked at it just to make sure it was safe for me, without charging me for it. Sure enough several weeks later, it really does not seem to be any kind of problem beyond the noise itself. I really appreciated everything about how they handled it, and will definitely trust them the next time my car needs something. read more

Great service and they REALLY know your Volvo. You won't have to play a guessing game of what's broken or wether Or not it's actually fixed when you pick it up. They are smart and they care. read more

They really know their stuff. Not the cheapest place but your paying for quality for sure.

Mike, Danny and the entire Staff at JK Volvo are great! They are Very Honest and patient, not pushing you into something that you are not comfortable with. This is the Only place My Volvo goes for Service, as I truly Trust these guys. Not something that can be said about all businesses today. Thank you for what you do! read more

JK Volvo Specialists is that rare mechanic that is honest, fast, and fair-priced. They communicate the problems clearly, answer questions thoughtfully, and are friendly and professional. read more

Excellent across the board. Have helped me with my 1990 240 since I bought it. Really knowledgeable.

I was nervous when my service contract with the dealer was over, knowing that Volvos have their (expensive) quirks. However, Mike and Danny provide great customer service, always taking the time to explain what's going on. In fact, I now get better service than the dealer, and at better prices. read more

Very good shop, my first time here to do the major timing belt/tensioner job on my Volvo and I was impressed with their attention to detail, and the speed they got it done. Take your Volvo here! You won't get scammed unlike many other mechanic shops in Pasadena AKA AAMCO. read more

never have I had a mechanic be so kind and understanding. when heading to the dmv for a drive test, the check engine light went on. this happened one week after being at the dealer for 5 days to repair. jk Volvo offered to see the car right away and help me understand what is going on. they could not have been more helpful or faster. I will DEFINITELY bring our Volvo here again. simply the best!!! read more

Quality Service Found Here Volvo owners take note - this is a high-quality option to the dealers. They use real Volvo parts and are very Volvo experienced. I was impressed with the service from start to finish... even a loaner car. The prices are better than the dealer and so is the service you will receive... they made me a believer! Thanks, to Mike and the team - great work! read more

My wife and I have been going to JK Volvo for almost 10 years now, and their excellent, honest and extremely knowledgeable service has prompted me to finally write my first Yelp review. We have two Volvo wagons, a 1989 245 wagon that is my daily driver and has been in their care since 2012, and a 2006 v70 that we bought in 2015 with Mike and Danny's help. We wouldn't have known what used Volvo to search for without their advice. Many times they have helped us with a quick diagnosis over the phone or advice on parts, and always with the same reassurance and care. Work is always completed on time and the estimates have always been very accurate. It's also a clean, professional shop with a team of excellent mechanics who really know their Volvos. The friendly, helpful atmosphere is an indication to the quality of the customer experience here. If you own a Volvo, this is place to go to keep your car running at its best. Thank you, Mike, Danny, Frank, and the rest of the team at JK! read more

Once again the JK VOLVO team leaves me grateful for their expertise and dedication. They run a tight business and I trust them 100%.

This place is the best!! I was told that my vent was broken at the dealers and it was not under warranty, Rusnak Volvo was charging me $260 to get a new part. I left and went to JK Volvo And Rudy took 25 minutes and fixed it. Parts are not broken and everything was fixed. No charge!! Don't let Rusnak Volvo scam you! Go to JK Volvo!! They are the best!! read more

JK Volvo Specialists - After 25 minutes with Rudy! Best decision ever to not let Rusnak scam me - Auto Repair Near Me - Pasadena, California

Amazing service. Mike & Danny were informative, personable and beyond helpful! I'll be taking my Volvo here from now on!

I am really glad I found these guys. I had been going to Rusnak before to get my Volvo worked on and they just weren't cutting it. I came to JK based on their good reviews and man, what a difference! JK is a smaller family run place. They do a fantastic job and always get my car running well. Great customer service. Danny always keeps me updated on what's going on. He is a straight shooter and he tells me everything directly. He shows me physically what's wrong with my car. No BS. Brought my XC90 in this morning for my regular 90,000 service check up. They had it tuned up in just under 3 hours. No frills no nonsense. I asked them about getting snow chains and they went out of the way to write down my tire size and even recommended some good spots to get a good deal (Amazon! Haha who knew). They also gave me a ride when I needed to get dropped off. These guys are great, glad to have somebody I can rely on to help take care of my vehicle! read more

JK Volvo Specialists - Auto Repair Near Me - Pasadena, California

My Volvo had some exterior issues like the mirror coming off, the trim falling off etc. I had a busy schedule that week and the shop was great with communication and helpful with the pick up and drop off of the car. Would recommend to anybody who is looking for a legitimate shop to bring their car too for interior or exterior issues. Will definitely be coming back. Thank you Mike Danny and the other people who worked on the car. read more

Honest and excellent service! This is my 3rd Volvo and I've had all of them serviced at JK Volvo over the last 20 years.

I wanted to inform potential customers to Stay Away from this place, I was referred by European Auto Hause, I took my Mini Cooper they specialize in Volvo's but they said they also work on Mini's. The problem was that the fan was staying on after ignition was turned off. I took in the car for a diagnostic quote. Danny indicated that the car needed a Thermostat replacement and other parts totaling between $750 to $950.00 in repairs. I told them that I pick up the car to take elsewhere to get repaired. I paid them the diagnostic fee which was $140.00. the receipt showed that they did a diagnostic check and got a fault code 2947. which is actually the Temperature Sensor. I took the car to carmax service department and Indeed it was just the Temperature sensor NOT the "need to replace the Thermostat or any other parts". I paid $75.00 to get it fixed. STAY AWAY FROM JK VOLVO SPECIALIST. I was willing to take my car back for other repairs when I heard the owner {Mike} say "I won't take your car back".....so Thank You for the advice owner.......rude and condescending. I have to say Danny who answered my initial call was nice. read more

I've been getting my Vo's repaired for over 10+ years with JK and I can't begin to describe how many disasters I've brought them. Every time, Mike works with me and Danny makes me feel better by talking cars =) It's very important to me to be in a safe vehicle (hence my 'Vo) and I trust JK to make sure I am. I owe these guys big time! No, like...I seriously owe them. ;p read more

I took my car at this and the owner was so rude his block my tow truck for about 30 min and he said I'm the owner of property and I can do whatever I want and also there service is horrible I'm not going to recommend this shop. read more

Great people, great service!! We were traveling over Christmas when a check engine light came on. This crew took us in and repaired the car same day. They were hella busy and it was an act of generosity on their part. We can't tell you how much we appreciate the care they took, never hesitating to offer assistance, super friendly, fair price, solid, work. Gotta Volvo that needs repair? Take it to JK. read more

For over 15 years I have been bring my 1995 940 to JK for service. Mike has always taken great care of me and my car. Here are a few things that JK has done for me that really stand out as superb customer service. Some times it's the little things. When any light bulb goes out, I can give them a call from my cell. They always say "come on over", and 5 minutes later the bulb mas been replaced, and they tell me the cost will be added to my next service. When ever I am getting ready to go a road trip, I give 'em a call, go in the day before the trip, and while I wait, they check all my fluids, belts, and tires to make sure I have a safe trip. And while I was recently on one of those trips, my 1995 940 had a unanticipated radiator problem up in Santa Cruz on a Friday morning. I got the phone with Mike, and within 20 minutes he had me connected with a reliable Volvo mechanic in Santa Cruz, and we made it home to Pasadena the same day. The shop I had found couldn't get a replacement part until Monday and because I was not a regular customer, could not get to me until Tuesday. Even long distance, Mike saved my butt. In the 15 years that I have been taking my car to JK, they only once kept it overnight. They always offer a ride to and from home. And when you get an oil change, they get to your car when you bring it in, so I don't mind waiting for it because the quick turn around time. Last, but not least, whenever I came in for service, Mike always let me know if the next service was going to be a big one is and if they saw something that would need work the next time in and give me an idea of cost for the big items so I could plan ahead. I can recommend Mike and JK without hesitation. read more