Went in for routine maintenance service. Everyone was professional and informative. Great customer service and work done on my car.

I recently came back for another service visit, Sean and his crew are always very helpful .Sean has been Professional, efficient, and consistently great service every time.The best and only place to have your Audi and Volkswagen serviced. Factory service and parts at a reasonable price. I highly recommend!! Thank you read more

European Auto Hause - Auto Repair Near Me - Pasadena, California

Thank you so much Sean and Paula for being so helpful. The service was fast and solved the issue I had going in. Highly recommend!

Amazing and efficient service! The experience is absolutely seamless - I dropped off my car, Paula told me they'll inspect the car and give me a call before they begin any work and will let me know promptly when it's ready. They even offer pick up and drop off services (after you drop off your car, they give you a ride and then they will pick you up once it's done) in the Pasadena / Altadena area! They are not pushy whatsoever and will not market any services / parts you don't need. Everyone is so friendly and service was super quick! If you are looking to service your Audi or Volkswagen, highly recommend! read more

Love this shop! Sean was the greatest and saved my car with the trickiest repair :) they are so quick, honest and knowledgeable. Picking them as my main mechanic was a no brainer. Love my car and that they take such good care of it read more

The most professional, capable, and HONEST mechanic for German cars that I have ever worked with. My coolant light had been on for months and Audi dealers said it was no longer under warranty, so I brought it into European Auto Hause. They needed to charge a diagnostic fee, which would then be applied to the final cost, which is very reasonable in the business. After looking under the hood, European Auto Hause discovered that it was just a sensor malfunction and refused to charge me - "I don't want to just take your money if we didn't do anything". Even though they had a right to charge me for diagnostics, they were still so honest and upstanding. I picked up my car and told myself I have to write a review despite never doing so. Honest businesses and good people deserve to do well! You guys are the best. read more

I recently came back for another service visit, and Paula and Fares were superb as usual. The customer service here is always excellent, and I didn't wait long. What really stood out to me was how thorough they are. They even checked the pressure of the spare tire in the trunk, which I'm not even sure most shops normally do. It's clear they pay attention to every detail and genuinely care about their customers. Professional, efficient, and consistently great service every time. Highly recommend! read more

Always excellent service, they are honest & make sure your car is properly maintained.

I came here after getting really high quotes for what seemed like potentially really high, or just unnecessary things from the Volkswagen dealer in Pasadena. it ended up being the right decision, they do really fast work here and don't try to upsell you on anything crazy. They also do free lightbulb changes where as the dealer was going to try to charge me $800. read more

Sean is a professional, Honest and Amazing person to deal with. He took care of my car like no other place has ever done. Thank you for everything you have done. read more

Job well executed. As well as pour regular tune up and oil service our interior was addressed and put back into tip top shape!

Fares is an exceptional technician and we are always so pleased with his service and how well he takes care of our cars.

I purchased a pre owned Audi and took it here for inspection and service. I was super happy with the assessment and recommendations that I received. The work was done timely, with all OEM parts, and at a fair price. We will return. read more

I've been coming here for over a decade and Fares and Sean have always taken great care of my cars. They treat their customers like family and look out for what would be the best way to maintain my car that's also cost effective. read more

Do not take your Audi or VW anywhere else. The quality and professionalism at European Auto Hause is second to none.

Trustworthy service and quality! Fares and Paula provide clear communication, honest assessments of what really needs to be done on my Q7 at lower $ versus the Audi dealership. Great quality work and timely service! I really appreciate the personalize service. They really care. Highly recommend! read more

Came here through a recommendation of a close friend and I can't say enough great things. Sean was professional, honest and clear about what was wrong with my car. Before coming here got quotes from other places and missed 1/3 of what was wrong with the car. They gave me an honest price and my Audi 2018 has never felt better. New brakes, fixed engine leaks and alignment! Have a new dedicated shop to take care of my Audi. Highly recommend! read more

I cannot say enough about the crew at European Auto Hause. From the infectious smile of Johnny who greets you, Paula's comfortable professionalism, and Fares' wealth of knowledge, to getting exactly what you need at an affordable price- along with a really clean car - no one can beat this establishment. Come see! read more

We were fed up with Audi's service department at both the Pasadena and Valencia locations because we constantly were given the run around and nothing seemed to be properly repaired where the same repairs were repeatedly needed. We decided to give European Auto Hause a try because of its great reviews and our expectations were beyond exceeded. Fares and his team are extremely knowledgeable, kind, and caring. They were able to quickly diagnose the issues, repair what was truly needed, and gave us a very reasonable price. They now have a new customer for life. And, they even returned our car cleaner then it left the dealer the day we bought it. Thank you for your service European Auto Hause. read more

The best and only place to have your Audi and Volkswagen serviced. Factory service and parts at a reasonable price. read more

European Auto Hause - Auto Repair Near Me - Pasadena, California

I recently brought my 2015 Golf R here and am very pleased with the repair work done. Feras is very knowledgeable and did a complete diagnosis of the issue and made sure the car was running smoothly before handing the car back. The staff here also welcomes you with a smile and I am glad to have found an auto repair shop that specializes in German autos. read more

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Scrupulously honest. I plan to buy another Audi knowing that I have them to count on if needed

Spoke to service advisor "Saris" to be honest I couldn't understand him. The dude sounded like he smoked a fat joint and couldn't really communicate clearly. Honestly he sounded like he didn't even want to be there. Very poor phone skills. I was just trying to get a simple quote for a dsg transmission job {flywheel / clutch} Again, he didn't sound very assuring. When you get on the phone and are ready to spend a couple of thousands of dollars the last thing you want to hear is a human Valium working on your car. I really wanted to give this shop a try but they need to brush up on their communication skills. read more

Honest, helpful, kind, knowledgable. But just know they only deal in new factory parts so if you have an older car they won't be able to service you. read more

We have been going to European Auto Hause for over 20 years. Ferris is accomodating and his mechanics do great work! His pricing is very fair and I will never go back to the VW dealer. read more

Professional, knowledgeable, trustworthy. You haven't made it 15 yrs in business unless you are good at what you do and treat people well. If you need something done on your Audi, call European Auto Hause first. read more

I have a 19 yr old New Beetle and this amazing honest & hard working shop has helped me keep it running. From huge engine then electrical issues, to small cosmetic things & light replacements, & most recently now, leaking oil. I am So grateful a friend recommended them to me. read more

European Auto Hause - New head lights! - Auto Repair Near Me - Pasadena, California

Showed up without an appointment just wondering about squeaking brakes. They immediately took a look said rotors and brake pads were fine (and would be a waste of money to replace either) and proceeded to give me some tips on how to stop the squeaking. Great service and polite. I'll def come back here once it's time to get the brakes replaced. read more

The reviews on Yelp did not match the service. Poor communication. Disjunctional, not transparent or honest.

Let me tell you a story of whoa. So there I was, no shit!. Thats how you tell the difference between a fairly tale and a real story by the way. Ok, so there I was.... I bought a used 2012 VW CC 2.0T a few months ago. It worked well, had about 100K on the odometer, but overall it worked and got me to where I was going. So a few months ago it starts making a funny noise. But I let it go because, well, it didn't seem to matter. Then about 2 weeks ago, the check engine light came on. Then the ECP light came on. I was wondering if I was going to have a full blown Christmas tree by December at the rate I was going. In any event, last Thursday, the pesky ECP light came on again and it was clear that I wasn't going anywhere anytime soon. In a fury I Googled "VW repair". Of course it gave me the dealership in Pasadena, of which I have not had a very positive set of experiences. (Don't buy your VW from those jerks, they refuse to even offer the slightest price adjustment and treat everyone as a number). Ok, back to the story. So I rolled into European Auto Hause at 7 am. Normally they were not open, but low and behold, they had one of those employees that isn't a sorry ass, weak minded, useless bag of hammers, but a stellar performer that understands that life happens and he had the ability to be my Superman. And he flew into action and he helped me out. He called the owner and explained my situation. I was able to leave my car there and get to work, despite my impolite appearance to drop in on him while he was going above and beyond. (Clearly the boss there must be a great boss, otherwise this guy probably would not have extended a helping hand so readily). Thanks to them both. So the moral of the story, they not only fixed my car in record time, but also found another issue that needed fixed that I had not identified. My car runs better than when I got it and I am extremely impressed by the team at EAH. Not only consummate professionals, but very prompt, direct, and an absolute please to do business with. They even delivered my car to my house so I didn't have to leave work to close it out. If you need work done on your European car, call these folks. They are superb and have earned by future business for life. Thank you European Auto Hause. Your business is an excellent example of how to do business. I hope you continue to prosper and stay in business for many years to come. read more

Top quality work here! Great people to work with! I would recommend them for any Audi repair

The whole team here are a pleasure to work with. My bug loves the service!! Great prices and quick service! read more

European Auto Hause - Auto Repair Near Me - Pasadena, California

Fares and Paula are the absolute best. Have gone here for 20 years and have never been disappointed.

Excellent service, quick, and great communication. When the car was ready; Fares Haffar, Technical Specialist walked me through what was done (open hood) and explained the itemized invoice (reasonable cost). I've gone to the dealership for years, but I have found a trustworthy shop! I highly recommend this shop. Lastly, the shop offered me a ride to work, which I thought was very thoughtful. read more

I recently took my car to European Auto Hause for some body work. Sean was extremely knowledgable, experienced, thorough and professional. It was just a seamless experience and I would highly recommend them to anyone with a European car! I don't live closeby, but it was absolutely worth it and I wouldn't go anywhere else. Obviously, the damage was repaired to my complete satisfaction. Oh, I also got my service done here, and my car came back cleaner than I'd seen it in quite some time! I'm very happy and grateful to Sean and his whole team. Thank you! read more

I'm so lucky to have found this place. They are so honest and know more about Audi then people from Rusnak. Last time I took my car to Rusnak they stole something from my trunk so will never go there again. Now I'm able to fix my car at much lower price and better service at European Auto Haus! read more

best audi mechanic ever on planet earth forget the diagnostic machine all you have to is turn the car on and from the sound of the engine and transmission mr faris will tell you what the hell is wrong with your beautiful audi cheapest prices in all around los angeles say xcho sent ya. 1 read more

European Auto Hause - Auto Repair Near Me - Pasadena, California

Good service to my VW, necessary repairs fixed quickly. Advised on future work. Volkswagens are not serviced at a lot of German Auto Repair shops, I'm glad to find European Auto Haus. read more

I recently purchased a used VW GTI and needed an inspection to make sure the car did not have any issues. Paula was able to get me in the following day. Johnny dropped me off and picked me up again when my car was ready. Very friendly people. Fares was able to get the inspection done for me very quickly and even installed my license plate frame onto the front bumper for free. I really appreciate all their effort. I feel like I can trust them with all of my VW needs and am glad I was able to find a reliable shop so soon after purchasing this car. Looking forward to bringing my car back for future servicing and highly recommend! read more

This shop was the primary maintainer of my VW GTI while I owned it. I was 100% satisfied with every job they did, and would recommend it to any VW/Audi owner in Pasadena. read more