My husband and I came in for a one-hour Thai massage and had such a wonderful experience. Lita was…read moremy therapist, and she was absolutely amazing. The massage was deeply relaxing while still being very targeted. She really took the time to work through the pain and stubborn knots in my back. I left feeling lighter, looser, and significantly better than when I walked in! The atmosphere was calm and welcoming, and it was so nice that my husband and I could enjoy the experience together. If you're looking for a place that combines relaxation with truly effective bodywork, I highly recommend booking with Lita. I will definitely be coming back every month!

Massage was amazing. Only giving 3 stars because there was a miscommunication when I checked in and…read morewound up waiting almost 30 minutes past my appointment time.

Do a good job i first found them on groupon and have been back several times after price is pretty…read moregood and also tried cupping and it felt good also.

Not very inviting when you arrive. They just ask if you have an appointment. Then your ushered…read moreinto a room. We were doing a couples massage so we waited and they told us to uundress and get under sheets. They come back again no greetings so I had to tell them to go easy. When they were massaging they are very talented, but the music is nice until the commercials comes on and my massage was interrupted twice because someone came to the front door. Our massage was 45 minutes and they didn't even finish my partners massage. No notice that it's over they just turn light on and exit quickly. When we were leaving no one in front to leave a tip or say goodbye or come again. Will never be back.

She is incredibly kind and caring. I truly can't say enough good things. From start to finish, it…read morewas a wonderful, relaxing 60 minutes. Do yourself a favor and schedule your first or next appointment!

This is such an amazing place to get a massage. I highly recommend coming here! Cathy is very kind,…read moreexperienced and strong; she genuinely cares about her clients and addresses any physical pain you might have. She's so respectful and makes sure you are feeling comfortable throughout the massage. The environment is so clean, calm and beautifully designed to help you relax.

I love this place ! I was with a massage therapist who didn't speak much English but was so kind…read moreand caring . She knew exactly what I needed help with and tried her best to make sure I was comfortable. This is my go to place from now on !

they work yo ass! So worth it! Also got a groupon so had a really good deal! They did a good job.read more

John is really a great therapist! He works his unique way to…read morerelease tension on my back. Sadly this place increases the price so much. 30 mins massage is nearly the price of 60 mins massage some other good places.

Wow! This is not a place to relax at while getting a massage. My sister and I came today because…read moreshe insisted this was a great place. So after years without going for a massage due to Covid, I decided to get a much needed massage. I paid for a 1-hour full body reflexology massage and my sister paid for a 1-hour table massage (or whatever it's called). The lady who might be the owner, covers the front desk, answers all phone calls, greets incoming customers, and oversees the cash register decided to be the one who would do my massage. But during less than 20 minutes of her "massaging me", she received phone calls and text messages, walked away to greet customers who came in, and kept speaking to the other man that works here while he was massaging my sister. Needless to say these interruptions caused her to take time away from what I paid for and lose her focus on what she was supposed to be massaging (she did not massage any of my fingers on right hand before moving to my feet). This is not an ideal way of making your customers feel relaxed. I came here to be relaxed and feel good during my short visit, but due to all of the interruptions and lack of pressure from her while massaging me and lack of lotion/oil to make the massage smoother while rubbing her skin against mine (felt like minor rug burns when she actually applied a little pressure) I started to feel upset and tense. I decided to speak up and ask her to just stop the massage because I wasn't able to relax and enjoy what I came in for. She seemed very confused as to why, I told her due to the amount of interruptions I cannot relax and enjoy what I paid for. I appreciate that she honored my request to refund me for the remaining time I had paid for; but I will NEVER return to this establishment again, I will stick to another location that's 10 minutes away. I don't mind paying the prices they have here, that was not the issue by any means, I didn't get the experience I paid for. Maybe others will have better luck here, but I know for certain this is not a place I recommend and I know for a fact there are many options nearby to check out instead. Ps They do not put any linens on the massage chairs/tables, just put a small towel on top of you.

So my massage therapist left the room not once... not twice... not three times but, 8 times! Why???…read moreI have no idea. I thought to myself damn maybe she needs more oil or maybe she's going to get those hot rocks .. NOPE came back empty handed. And she didn't just leave for a few seconds it was always minutes at a time. Then to top it off she asked for a tip in the end which is fine (great service deserves a tip) so I said sure I'll give you $10. Apparently that wasn't good enough she wanted $20. Maybe $20 would have crossed my mind if you didn't leave the room 8 times and cut my massage short by 20 minutes. So I said never mind to the tip and I'm 99.99% sure she called me mean names This place is a joke. Avoid it at all costs. I ignored reviews because I like to try things on my own but here I am hoping to prevent another massage seeker the disappointment. oh and they didn't even offer me a sip of water after like all the other place

The lady who did my massage was good , I could hardly understand her but over all is was good. I…read moredid have to let her know it was too much pressure though . The only thing that made my experience bad was towards the end . I paid and then she right away asked for tip . I said I'll give her cash and I only had 5$ cash so I gave her that. And then she looks at me all surprised and says "wow sooo little !" I mean sorry lady but that's what I had on me and the. Grabs my debit card and says she can charge it on that . And prints out a second receipt, I had to remind her only 50$ on my card . Honestly if they're going to be so pushy about the tip they should post that on their price list . Not to mention she was charging me even before I received the massage, I told her no I'll pay after .

I miss the old management I miss the old management…read more I miss the old management I miss the old management I miss the old management I miss the old management I miss the old management I miss the old management

My husband came here, not reading the reviews. BIG MISTAKE! He said he got a weird vibe as soon as…read morehe walked in (late after work). The masseuse made him pay upfront and started the massage by sitting on him. Wtf is that?? He told her he felt uncomfortable and didn't want to go through with it. He asked for a refund and the girl said he had already paid. He just wanted to get out of there so he told her to keep $20 and give him the rest back. Please read reviews before coming here. If you want an actual massage, DON'T COME HERE.

Great massage from Dora at this location. I felt much more relaxed and not as tense. Hope to be…read moreable to go more often.

I had a very disappointing experience with the front desk staff at Massage Envy Moreno Valley,…read moredespite receiving a wonderful massage from Norma. When I arrived, I gave my name to the first front desk employee, who simply walked away without saying anything. A second employee then asked if I had been helped. After I explained that I hadn't, she asked for my name again and repeatedly insisted (three times) that I sit down to complete my paperwork. I politely explained that I preferred to stand, and her response of "oh" came across as annoyed. What concerned me most was the lack of privacy. The front desk employee began asking me personal questions about injuries and what type of massage I wanted while standing in the middle of the lobby where everyone could hear. When I mentioned that discussing personal health information out loud felt inappropriate, I was told it was "standard protocol." While waiting, I also overheard another front desk employee calling clients to reschedule appointments and openly telling them that their massage therapist couldn't come in because she was having "family problems." That seemed very unprofessional and not something that should be shared with clients. At checkout, I chose to leave a tip on my credit card. The front desk employee loudly announced, "Oh, you're leaving a tip on your card?" I said yes, and she responded, "Oh, your card didn't go through." A moment later she said, "Oh, I guess it did." The entire interaction felt awkward and unprofessional. I've visited many massage establishments over the years, and unfortunately this location stands out for having the poorest front desk customer service and professionalism I've experienced. The one bright spot was my massage therapist, Norma. She was excellent, professional, and provided a relaxing massage. She deserves recognition for her great work.