Joe got me a reasonable quote quickly. Came on a Saturday. That was appreciated since this job was…read morebecoming in blocker in the overall project. Joe installed a long gas line to supply a grill and a sunroom's gas fireplace. There were no issues and the work is complete.

Great communication skills, made an appointment in a timely manner, and accomplish the task he was…read morehired to do at the price he quoted.

Gardner and team did a great job replacing a water heater for us on short notice. Was able to get…read moreus hot water again on one days notice. They also replaced a shower faucet at the same time. Can't say enough good things about Johnson Plumbing. Quoted price was below the 3 others and job was done in about 3 hours. Super happy.

About 8 months ago I had another company come and replace a ring on a toilet, because I thought it…read morewas causing a stain on the ceiling beneath it. They had to come back because they didn't put the back piece of the toilet on correctly, it was rocking.They had to come back a third time because now there was a constant smell. They caulked around the toilet. For the next 7 months the smell would come back, sometimes a little, sometimes unbearable. BUT then I started getting little sewer flies. I was not calling them. I found Gardner Johnson on Yelp. It was a blessing. He listened. He looked. He fixed. The previous company had not set the ring correctly, and there was sewage literally sitting under my toilet. Anything you need plumbing wise, you would be wise to pick Johnson Plumbing. He also sent his assistant to help with another issue with my septic system. The assistant saved me at least a thousand dollars from a previous professional telling me what I needed to do. He showed me pictures proving it did not need to be done. They both were so professional, so great and they guarantee their work. But I am sure you will never .ever . have them come back for the same reason.

Gary has been my plumber for about 8 years. He did my sump pump, water tank, fixed some pipes, my…read morebathroom reno, and my basement reno. I have dealt with many contractors for various things and I have been ghosted, over charged, I've had valves left open, I've had pipes not purged, I've had wrong parts replaced, I've had people just not show up for weeks where I have to chase them. when I was single and my daughter was 2, I even had someone tell me that if I didn't shovel a walkway for them, then they weren't coming. Mind you to fix a problem that they left behind. I never not one time had a negative experience with Reaction or Gary personally. He is efficient, he is always safe, his pricing is fair, he is responsive, communicative and he is patient. I will always call him first from now on, since he just replaced our boiler right before winter hit in less than 2 days. Call them!

Great service. Water heater finally went. These guys came quickly, gave me…read moremy options with beyond fair pricing, and replaced same day. No BS!

Had them install a new well pump in Aug of 2018, Pump failed this weekend 11/13/2023. Called…read moreanother company who specializes in wells, they pulled the pump it was manufactured in 1979. No warranty the owner swore at me on the phone and hung up on me. Now I am replacing the pump wiring, the pump itself at a cost of $3500. I was charged $ for the work that was obviously not what I paid for.

Our experience with this company was not very positive they charged $150 for a 10 minute walk…read morethrough and did not provide an estimate for their proposed work to be done was very shocked when I got a bill for over $900. They worked for 3 hours changing out some valves, installed toilet which ended up leaking and we the homeowners needed to purchase a new toilet and we installed ourselves. in the end they asked me to void my check which I made out to the company and make it out in their name so they didn't have to claim taxes. couldn't believe they asked me to do this. I declined. Would not recommend this company

No one seemed to be able to find out why our Mitsubishi mini split kept blowing cold air instead of…read moreheat. A Fagundes technician came out, found the problem . The technician was very friendly, polite and knowledgeable. We are so happy and their prices were reasonable.

They say free estimates in this advertisement but actually they charge you for an estimate. I paid…read more$89 to have them come give estimate. The estimate was 30% higher than others. I suggest start with somebody else.

I would definitely stay clear from this place. Just needed a new valve for my washing machine water…read moreline was told they come in a two pack should be about $200 the tech asked to use my bathroom and was in there forever then came out to do the 5 min job and stated was $360 after the bathroom incident decided to not use them for another issue and asked the tech how much the valve change would be and was quoted $125.00 which is a huge difference with the price we paid.

in the AM they promised to be here between 1-5pm. They called at 3PM and said they were not…read morecoming. I was told this is common practice, take your call but don't really have time. just wasting my day

I am a Property Manager for a local company in the Manchester area. Ken, the owner is always…read moreavailable when I have Emergency Plumbing issues or repairs 24/7. He provides immediate help and service which is an abosulte necessity when dealing with multiple properties. He is easy to talk with, explains everything and general nice person to work with. I am happy that he is so speedy in response & repair Paula PJ ELGIN PROPERTY

To whom it may concern,…read more I hired Artisan Plumbing and heating, Ken Pierce, to fix a leak in a pipe in my basement, replace my shower / tub Control faucet and spout, and finally to replace the bathroom sink faucet and drain. I had my own new Sink faucet by Moen, which was new but I had for a while. He, Ken, came to my house and provided an estimate. The estimate was for the tub and shower control from Moen which he would provide, the sink faucet replaced with my faucet, and the fix of the leak. I then asked what he would add if I asked for him to provide a matching Sink faucet to the shower faucet. He added $50 bringing the complete estimate to $950.00. Roughly 6 hours at $130 per hour for two men he told me. The next day, I emailed him asking what was the model he was proposing to use so I could decide if it was good, or if I should go out and get my own hardware, faucets. He provided me with a response of the model, which I looked up and said was good, He was to get a matching Sink faucet. Ken arrived to perform the work on the day agreed too. He proceeded to do the shower first, while I stayed out of his way. Ken then did the Sink never showing me that what he got for a faucet was something cheap, that I learned later, was from Glacier Bay . Even the drain was plastic. I only saw this after he did the install. I questioned him and he tried to tell me in the world of plumbing, hatching means the finish, chrome to chrome, and the two handle system is very popular. Keeping in mind the model of the shower faucet was a single handled design, which is what I wanted for the sink, plus the quality of Moen. While I was staying out of his way, being in the next room, I heard ken test the shower and sink, so I heard the water running, and thought that if was working. I later found that the cold was hot, and the hot was cold. Ken didn't even check his work. Mistakenly, I gave him a check for the full amount of the estimate. Immediately, the next morning, I called Ken, and told him of the issue and that I was very unhappy with his choice of sink faucet. I said I will get a true matching faucet by model to the show faucet he installed and he agreed to replace them. If he would not have agreed, I would have placed a Stop payment on my check. We argued over him returning to me the cost of the $50 faucet, while the new faucet I purchased was close to $100. I was still expecting Ken to change the faucets, and we would discuss the cost of his mistake. It was a day or two later, while waiting for the sink faucet to be delivered, I saw that there where Nicks in the shower wall next to the shower control. I have a vision issue, which is why I did not see this damage immediately. Once the new faucet arrived, I notified Ken that I had the new faucet in hand and we agreed for a day and time he would show up to replace the sing faucet and drain. Ken arrived as planned, and began to work. I even handed him the new faucet. In a very short time, he stared to collect his stuff and started leaving. I asked where he was going, he was not finished. All he did was straighten out the hot and cold, and ran out. I yelled for him to return form the window. H called me a minute latter, and stated that he would not work for me any more. I told him if he did not return, I would be left with no choice but to hire someone else to complete the job and file a suite in small claims court, which ken responded, GOOD LUCK.

I have reviewed Joyce many time. The review is always the same. Same great service, pleasant,…read moreknowledgeable and personable techs. The only thing that changes is the name of the tech. Today it was Ethan and he did a great job on the annual service of my Mitsubishi Split. I recommend them for any of your HVAC needs. Pat

Joyce office staff and technicians are responsive, timely, and professional. The work was completed…read moreand the area cleaned up extremely quickly and the price was very reasonable.