I needed a new front tire and left with the best deal for 4 brand new tires and the best feeling of…read morehappiness ever. The guys at this shop are my saviors. They are very polite super informative and helpful and have the best prices ever. They will work with you if it is necessary. This is not my first time at this shop and will definitely not be my last. Check them out. You will not regret. And they are open on Sundays!

Definitely left an impression for a lot to be desired…read more... I called and spoke with Sylvester, who told me it's $150/hour labor rate, $150 for diagnostics; but he offers to wave 50% off the diagnostics job if the job ends up going to him/his team/shop in the end. Sylvester seems nice enough, personable and relaxing conversationalist enough when I talked on the phone and when I dropped off the car. I wish the positive impression there translated to a more positive experience or instilling any positive confidence in... I bought a very old used car (20 year old car; but under 110k miles), and didn't need the premium pricing for maintenance, considering I don't want to put in too much into a car that is in its last years (for reference, I usually bring my cars to Precision Auto Care in San Leandro). Based on location, labor rate, high rating ratio (and compared to other local repair shops at a similar rate), and some reviews, I chose to try this place out to give my car a good look over. I wanted to see if his shop would be able to confirm/observe some of the same the things they should've from the Pre-Purchase Inspection (PPI) I had done, and didn't fabricate more merely to pad on costs. In the end, I was not impressed... After dropping it off for the day, when I came to pick it up, this was the outcome (for the $150 to get an official after-sale inspection "Diagnostic & Analysis; Potential Issues"); Sylvester gave me the most generic, plain, perfunctory assessment! He basically merely pointed out the easily observable & obvious/superficial; showing it wasn't given any kind of in depth inspection. All he gave, specifically, was that the gear number indicator isn't accurate (who cares, it's from 2005, it's not going to show when it momentarily goes down to 2nd or 3rd gear after cruising at 4th), and that "it's old". That's it. He went on about how it's an old car, so not in great shape (yeah it's old, but was under 110k miles with no major accidents or issues and had every service milestone), and that it needs a (what I imagine a still pretty costly) basic tune up before anything else can be figured out...! He claimed it could barely be expected & trusted to drive to as far as San Jose (from Hayward). I asked him about any of the findings from the PPI (transmission needs tune-up, brakes look worn, serpentine belt looks worn down, parking brake could be tighter, various evidence of small leaks), and he merely shrugged and kept pushing for the basic tune up because it's old before anything else. I then specifically asked him what was observed about the brakes, and he again shrugged and nonchalantly responded "well...it stops..." What kind of response is that?! I know what a proper inspection looks like (shot out to SafeBuy); I don't think he or his team even looked at it -- merely test drove it a little bit, took surface-level observations, and didn't even bother to inspect even the most important & vital parts (even as it's not even small compact components)! He couldn't even take a credit card (machine was acting up), or give a proper receipt. I've driven it for 7 months now, and put 13k miles on it (because I work in San Jose from San Leandro; going against his wrong assessment) -- I've brought it to 2 other mechanics who confirmed most things from the PPI, and dispelled a few others that weren't as concerning as initially observed (PPI can only inspect so extensively); I did get a transmission tune-up and the spark plugs needed to be replaced, but it's worked great all this time (opposite to what Sylvester said). And none of which was observed or brought up by him/them. They might be competent enough, and great in other situations and for other people (hence more than 1 star). But after it all, I felt it ended up being a waste of money with Exodus Auto Repair - with bad generic uninformative not-complete diagnostics. In the end, if that's the effort and comprehensiveness of the inspection he'd give at the base/first level, how can I trust him and his team for more in depth troublesome issues & major repairs?!

Not the type of business I like to support. I suspect employees behind scenes are leaned on…read moreunfairly. If you do go there beware of the gentleman at front desk with glasses and a goofy hat. I give three stars because it seemed pretty fast (24 hours) and because i know i cant be certain about work condition, although i did notice some of the tools there were low quality harbour frieght brand. I was stranded, traveling in my van. I feel that John treated me with prejudice because I was traveling in a van. I wasn't invited to have coffee or snacks, I struggled to find the restroom, and I walked out of there to a hotel 2 miles away twice without being offered a ride. No one tried to shake my hand. Employment is rarely empowerment. Predators dont make themselves known.

Extremely disappointing and concerning customer experience…read more Last summer, we brought our SUV to Doral's for an air-conditioning leak. We paid around $700 for a temporary "band-aid" solution that involved refilling the refrigerant. We understood that this was temporary and that we would eventually need to return for a complete repair. This spring, the problem returned, which we expected. We decided to have the issue fully repaired and paid around $1,950 after being assured that the repair would take care of the problem. The document outlining the proposed work was sent to us by text rather than email, making it difficult to clearly read and understand. When we reviewed it, we discovered that it included a repair for an oil leak and several other items that Doral's later described as "just suggestions." We had brought the SUV in only for the AC repair, yet the total shown was close to $7,500. When my husband questioned the amount, he was told that the additional items were merely suggestions. If that was the case, we did not understand why they had been included in the total. He was then told to sign at the bottom of the text so they could proceed with the additional work. We declined and paid only the originally agreed-upon amount for the AC repair. The sales representative was also condescending and repeatedly tried to speak over my husband, which was especially disappointing coming from a business that promotes itself as transparent and family-owned. Less than three months after paying approximately $1,900 for the full AC repair, the SUV began making the exact same hissing noise associated with the original refrigerant leak. This was not a new problem. It was the same issue we had paid Doral's to fix. Doral's told my husband to bring the SUV back, which made sense because its website advertises a 3-year/36,000-mile warranty that includes air-conditioning repairs. My husband and I were both present when we dropped it off. The salesperson told my husband to sign the computer pad but specifically said there would be no charge because it was the same issue, so my husband signed it. A day and a half later, after my husband had to follow up because communication was poor, he was told that it would now cost $2,700 to repair. We could not understand how we were being asked to pay even more money for the same issue less than three months after paying approximately $1,900 to have it fixed. When my husband called to arrange pickup and made it clear that we would not pay again for the same problem, the representative denied saying there would be no charge and told him, "Don't put words in my mouth." Both my husband and I clearly heard the statement when we dropped off the SUV, and the conversation should have been captured by the cameras in their office. Based on our experience, we no longer trust this business and will not return. Save your money and find another repair shop.

Como mujer estoy consciente de que nos cuesta mucho encontrar un buen taller mecánico,…read morePero desde que conocí Ase Auto Services me eh dado cuenta de que este es el mejor taller mecánico que existe, eh llevado mis carros por cualquier detalle desde cambiar un foco del carro hasta cambiar el motor de mi vehículo, el Señor Juan siempre ah tenido una solución para los problemas mecánicos y problemas de servicio de mis carros, desde el año 2023 una amiga me recomendó este taller y desde entonces no he encontrado mecánicos con el mejor valor y servicio de calidad como ellos, a parte Maria es una persona a quien admiro y respeto mucho, ella es súper amable y educada, Gracias a todo su equipo por siempre hacer todo lo posible por reparar mis autos gracias, gracias Ellos son muy razonables con los precios, hasta el día de hoy no existe mejor taller que este ASE Auto Services 611 85th ave Prefiero viajar desde Daily City hasta Oakland a este taller porque no existe otro mejor

They respect your money which is rare i had a engine put in the thing was no good not their fault…read morebut when I got the new engine they put it in for way less than they did the first time like I said it wasn't their fault but they took off some of the price the second time because their good people that do good business

I highly recommend this auto repair shop. About two months ago, I brought my 2011 BMW in because of…read morea cracked radiator that was causing coolant to leak. During that visit, they recommended that I replace my timing chain. After having such a positive experience with the radiator repair, I decided to move forward with the timing chain service as well. While working on my car, they also found a few other worn parts, including a hose and spark plugs. Because I had delayed several repairs over the years, they helped identify what needed attention to keep my car running reliably. They were able to get the parts at a great price and worked with me on the labor costs, making the overall repair very reasonable. What really stood out was the communication. When I called to check on my car, the mechanic was still working on the timing chain repair and offered to send photos of the progress. He also shared his Instagram, where he posted stories explaining the repair process and showing exactly what was being done. It was helpful to see the work in real time and better understand the repairs. I actually found this shop because I used to go to the gas station nearby, and I'm very glad I gave them a chance. My BMW is running great now, and I truly appreciate the honesty, fair pricing, and quality service.

I wouldn't take a damn thing to this shop! the lead mechanic took money for my car, drove it around…read morefor months with no update, ran up fast track tickets, wanted me to pay more money without fully repairing the car, and then I finally get my car back with parts missing!! parts that had zero to do with the repair! this shop is TRASH!!!

Brought my 2017 Ford Fusion Energi in for a full motor mount replacement (engine, torque strut, and…read moretransmission mount) after noticing a deep creaking noise and visible engine rocking under acceleration. I supplied my own parts and Mechatronic quoted me a fair labor-only price, by far the best of several shops I called. One of the aftermarket mounts didn't fit properly during install. Rather than forcing it or charging extra, they were upfront about the issue and offered to install a replacement OEM part for free once I sourced it. I brought back a genuine Ford transmission mount a few days later and they installed it at no additional charge, no questions asked. Honest, straightforward, and skilled work. The car feels completely different, no more rocking or noise under acceleration. This is now my go-to shop for anything beyond what I can handle myself. Highly recommend.

Absolutely fucking unacceptable experience. I would not trust this shop with my car again…read more I brought my car here specifically because of a leak, along with other work. They waited until I was basically standing there ready to pay 1770$ to tell me they DIDN'T FIX THE LEAK. Not when they diagnosed the car. Not while they had it apart. Not early enough for me to make an informed decision about whether I wanted to continue spending money there. Right before payment. They also originally quoted me 100 for an O2 sensor - this somehow became 150! They quoted me 1770$ to, and I quote because I made it clear what I wanted, "fix everything wrong with the car). I was fine with that. On the high side, but assumed they were using top quality parts. But the part that really pissed me off was the coolant. I was charged $170 for coolant service, yet after getting my car back, I checked the coolant myself and found the level was actually LOWER than I had previously observed it. So I paid $170 for a coolant-related service, got the car back with less coolant than I remembered it having, and still had a leak issue. That makes me seriously question whether there is a coolant leak that was misdiagnosed or never properly diagnosed in the first place, and what exactly my $170 paid for. Then I plugged in my own scanner after getting the car back and found an additional diagnostic code that was NOT present before I brought the vehicle in. And this was for incorrect oil type- something that can literally destroy my entire engine. I can't prove they caused that code, so I'm not going to claim they did--but finding a new code immediately after getting my car back certainly didn't inspire confidence. I spent a substantial amount of money here expecting competent work and basic fucking communication. Instead, I got my car back with the problem I specifically brought it in for STILL unresolved, coolant lower than I had previously seen it despite being charged $170 for coolant service, and an additional code showing up afterward. And yes, I contacted them directly before posting this. I gave them the opportunity to address this. If you can't fix something, SAY THAT BEFORE THE CUSTOMER IS STANDING AT THE COUNTER ABOUT TO PAY. Then to try and quote me 2500 dollars just for labor for a small leak. If you're charging $170 for coolant service, I shouldn't get my fucking car back and find the coolant lower than it was before. Worst part is, after reaching out to other mechanics, they gouged me on price relentlessly. I'm actually a mechanic myself, but was looking to get expert work done on a new purchase I really care about.I genuinely regret bringing my car here. Based on my experience, take your money and your vehicle somewhere else. Edit - The only resolution they offered was a free "diagnostic" which at the end of this situation was ridiculous. Why would I want to take my car back to you after this? And what do you mean "diagnostic?" I took my car in so you would check it. Absolutely insane.

The shop and the waiting area were clean. The customer service employee was friendly and helpful…read more The price seemed fair. I would give them 3.5 stars if I could. They rotated my tires. My only complaint is that my tire pressure warning lights came on when I drove home. So, I had to pull off the road to check the tire pressure and reset the electronic notification system. I wish they had done those things or warned me that I would have to do it.

My catalytic converter was stolen.. again... and this time I had to pay out of pocket. This place…read morewas around the same exact prices as others that were quoted to me, however, it just happened to be the one more convenient for me, so I chose it. I hVe no regrets, because aside from being quick, the best part.was they were HONEST. Ceasar was the one I communicated with and he took me step by step and was truthful. I worked with A LOT of dealer/ autoshops and he just has this genuine attitude. My other honest spot was when I was living in Vallejo with AZN auto. When I find a spot I'm comfortable with, I like to stick with it. Will be coming here for my smog and.any other checks. If they take my insurance I will come here too. Thank you, Ceasar and your team!!! You are great, keep it up. I will definitely be coming back here again.

If you care about your car, this is the place for you. After seeing the shop, there was no way I…read morewas leaving my car anywhere else!! These guys are the real deal and don't Mickey Mouse around anything. They have top of the line equipment to bring your car back to factory! They have my business for life.

Auto Works has incredible customer service. I called to see if they could help replace a turn…read moresignal bulb that burned out. They asked if I could come to the shop for them to diagnose. I came by an hour later with a replacement bulb in hand, and they installed it within a few minutes. I highly recommend them for their excellent customer service and honest communication. A++

Commitment to Excellence! That's what I have to say about…read moreChris and his team! I brought in my VW Golf with a broken rear seat belt and they repaired it quickly and did it for a fair price. I would add the car was under 37k miles but since it was 5yrs old , VW refused to cover it under any safety warranty (no Commitment to Excellence). German Auto Service has earned my business. Also who doesn't love an old school Raider fan!!

I came here about seven months ago to have my ( Audi) 2021 A5 worked on. I got the runaround from…read moretwo different ( Audi) dealers about a major problem. So I didn't know what was real anymore. I'm not an automobile expert. So Chris is the expert. He's the real thing he gave me a quote. It was a lot of money. And they fixed my car permanently. It runs like a top now. I'm the guy passing you on the 80. I'm bringing my car back to service here and I'm gonna go no place else.