Weird experience today. Been shopping here for my hair needs, my wife's needs etc over the past years of my family and I living in the area. Usually really solid customer service. Not today. Came in real quick after work before heading out of town for the weekend and this young lady, teenager probably, was just a little rude. Assumed I didn't have a profile/ my phone number linked to their store. She did apologize for assuming but still. I found it very odd. Clearly profiled me in some category. Could have been the work uniform, scruff on my face, I don't know why. This being my neighborhood store I'm obviously going to come here more often than the West 3rd street location but I hope to get help from her colleagues for now on. read more

Sally Beauty - New pic for my hair - Cosmetics & Beauty Supply Near Me - Los Angeles, California

This is the best Sallys ever. My friend bleached my hair for hours, and I since then I've been doing a color correction while dealing with porosity and all that jazz. Not to mention I went from a brunette to a blond. Ismelada is SO knowledgeable and I absolutely adore her energy. She is the kindest, most helpful person I've had the pleasure of dealing with and she is so sincere. I not only appreciate her advice and all the amazing help she's given me, like even separating my hair for me so I don't bleach what should no longer be bleached or checking if my hair is elastic and so forth, but I enjoy saying hi to her and spending time as we figure out what my next steps are. Even though I'm dealing with a color correction of quite the magnitude, I thoroughly enjoyed it thanks to Ismelada and her staff. The other girls at this Sally's are also super kind ladies, sincerely pleasant and also very knowledgeable. Everyone at this location is exemplary on every front and thanks to them an otherwise stressful situation has turned into fun and learning that is becoming a hobby of mine. I am so happy I found Ismelada and the rest of the team at this Sally's. I literally get on the freeway and drive to this Sally's even though there are other locations closer to me. I highly recommend this location thanks to Ismelada and her staff. I would give a galaxy of stars if I could, the five max on here just doesn't cut it. Thank you Ismelada and team! You're amazing! read more

Purchased some products here. The staff was very nice and informative. The prices were also fair. I would come back again. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Jackie is the best Sally employee I've ever experienced in the 20 yrs I've been shopping at their stores! It's no wonder she's the manager. She's super helpful, patient, and friendly! I wanted to purchase some items online one time because there was a discount but the app was being glitchy and long story short she said she would honor the discount if it didn't end up working. That truly showed me she values her customers and that type of amazing customer service is the reason I will be coming back to this location. THANK YOU JACKIE!!! I appreciate you! read more

I always go to Sally,a for my hair product needs. I'm a member and have been for over ten years. I've been shopping in this place since I was a kid. It doesn't really matter which Sally's you go to, because they seem to always hire the best people. I love this place because they always have what I need and are so willing to help. The best thing is that if you don't like the product or it doesn't work for you, you can take it back with or without the receipt. If you want your money, bring the receipt. If you want to exchange products, no worries. And yes, there is a time limit to return for cash, don't get crazy, read the fine print :) read more

My shopping experience was strange. I had two different people ask to help me while two other women (not black) didn't get approached while shopping at all. It was giving racial profiling vibes. I have shopped at Sally's for years never had this type of experience before. read more

Today I went in for a delivery order , looking for lashes, don't know her name, but she was African American, short hair and glasses , approached me and asked me if I needed help. I told her , yes thanks, and showed her my phone to see if she could point on the items I needed. She wasn't helpful at all, she only replied with "they are right there" , so I continued to look as she was standing right behind me watching me struggle to find the exact lashes requested, so I said "hmm maybe they're gone" and she said "nope. They're right in front of you , just gotta look for them" . So I kept looking and I got upset so instead of being mean back to her I decided to cancel the order even if the items were there. Hopefully in the future she can do better. Thanks. read more

Normally have no issues but this location was class at 10:30am on April 21st despite the posted hours saying they open at 9am super frustrating!! Especially after being closed on Easter! read more

I've been coming to Sally's for many years. There are many more high end beauty supply stores in town these days but Sally's remains a place for good value staples. It's also a great place to learn about DIY hair cares if you have concerns about going to beauty salons. They have many products with reasonable prices and the store staff are usually knowledgeable about their products. read more

Sally Beauty - A few hair products from Sally's - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I called in to have a couple Durags set to the side in which Claudia ended up helping me out, I ended up grabbing a couple more items but overall, she was very helpful. Thank you again. read more

I just want to say thanks Jacklyn for all your help. I know my granddaughter was very busy. I'm glad my daughter has her in school thru the week. Thanks for your choice of colors. I do recommend this Sally's. It had friendly staff. And she knows her business. I'll be back later to show u then end results. read more

Sally Beauty - Dying my hair once again I'm not ready to get old. - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I cannot say enough good things about my experience at Sally's Beauty Supply thanks to Ismelda. She is truly a shining example of outstanding customer service. From the moment we walked in, she was so kind, patient, and genuinely eager to help. She took her time guiding my girlfriend and me through the different hair extension options and even went the extra mile to check the back for additional colors. Her knowledge, warmth, and attention to detail turned what could have been an overwhelming shopping trip into an absolute pleasure. It is rare to come across someone who cares so much about creating a positive experience for customers. Ismelda made all the difference and left such a lasting impression. Thank you for being absolutely wonderful. read more

The folks at this Sally's are nice and helpful. I called ahead to see if the hair products I was looking for were in stock. They put the items aside for me to easily pick up. The store is organized making it easy to find products. Great service. read more

Hands down best Sally's experience. All three employees present were helpful, friendly and gave good advice. This is the first time I've left a Sally's feeling this way. lol read more

The staff here always goes above and beyond to help out with whatever you need. They always answer my questions and help in any way they can. Always look forward to coming to this location for my hair care needs! Thanks for always being so awesome guys!! read more

Try to avoid doing business with this company, especially online. The 2 hour delivery is a scam. They will not honor their own rules when placing an order before 4pm. Then they will make it almost impossible for you to cancel your order, after you waited 18 hours. They will try to make you talk to a robot and when you ask for a live agent, they will make you wait over 10 minutes and then say they are busy or they are closed. read more

I came in a few days ago with my kids to buy some green hair dye. This is one of the bigger Sally Beauty that I've been too. It was nice and clean and organized and well stocked. The gentleman there was very sweet and kind and helpful! He made me feel really welcomed and I appreciate him for that. My ONLY thing is that this particular parking lot ALWAYS seems to be super packed SO if you see a spot, just park and walk. You'll spend more time waiting for a spot close up than you will in the store. Overall, I really enjoyed my experience and even though this isn't the closest Sally to me, I will def drive the extra few miles to come to this location. Highly recommend. read more

Pamela was amazing, she walked me through what were my options for vivid color depositing and was super informative on making the best choice! And everything has multiples in stock! Thank you! read more

This Sally Beauty Supply location is located in a large shopping plaza with ample free parking. If you don't want to spend the $$ on salon brand hair products, Sally Beauty is the place to go. I'm a fan of their One N' Only Argan Oil line. I have to agree with the other reviewers, that the staff isn't the most friendly or at least helpful. I recommend coming to this store with knowing what you want. If you plan on shopping here more than once, it is worth joining the Beauty Club for $5 a year for access to additional discounts. The reason for three stars? For some reason every time I come here, they are out of stock on a lot of the products which can get annoying! read more

Tiffany was so great with helping me choose hair color and bleach. We talked for about 20 min before i made a decision. As indecisive as I am, she led me to exactly what I was thinking about. Did my hair come out the color on the box? No I totally blame myself for trying salon grade mixing materials on my own ( following directions is not my thing). Do I like my results? Yes!!! I used Wella color for the first time ever and after everything I put my hair through, it's still soft. I'll certainly be back to try something else! Hopefully I'll get the colors right next time read more

Sally Beauty - Wella 7BC/ 20 vol bleach - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Amazing customer service! Especially from one of the girls in the front she has green hair:( I feel bad because I never got her name! I just know she's from Florida (: She definitely helped me find oil for my hair and dry shampoo. She knew exactly what I was looking for. She had amazing recommendations and she made me feel comfortable. I've never been to a Sally's where they were nice. read more

I came in to Sally beauty one afternoon to get some semi permanent dyes for my hair. The ladies working at this location are awesome! They were very helpful. Blanca helped me pick the colors I wanted and even went out of her way to kind of teach me and guide me through techniques on doing an ombre look. I went home and did it. Came back the next day to show her~ People who are passionate about their job and helping out others are the best kind and I'm glad I met them :) read more

I made a stop at this Sally Beauty Supply location a couple of weeks ago and made a purchase. I got a flat iron, a heat protectant, and some pomade. They carry lots of different beauty products with different brand names and price ranges. I did ask for some assistance from the staff people prior to my purchase. They were helpful in pointing out the shelves with the products I was looking for, explaining how the products worked, and showed me some testers. The only grudges I have are that one of the staff members that assisted me had said that my hair looked frizzy (although my hair was somewhat frizzy, I was offended by her calling it out), and that the pomade I had purchased had been used (there was a finger mark in it; the pomade hadn't been sealed). At the end of the day, I would make a return to this Sally Beauty Supply store location to buy some more product. read more

Sally beauty, in 1831 la Cienega la ca 90035 310839-0197 Store 2715 I always passed it buy ,never stop. this was my first time visiting the store looking for some hair color walked in the store and met Perla, very helpful make sure I was happy .some of the stuff wasn't , stock yet.because of cov , In she had just got some supplies in . She went on her computer to see if the colors was in ,and she had 14 that was in a box but she didn't know what box it was in .she only had to open two boxes in there ,they was... you talk about going over and beyond the call of duty she did that ... it was a bless to step and that store. Not because of the dye.. it was so nice to see someone that would go over and beyond... thank you again perla God bless you love .. Bailey read more

Products are more expensive than online (which shouldn't be). The shop is very small with a very limited range of products. No one was taking care of the social distancing in the store. Employees seems annoyed when I ask for help. read more

Maria was extremely helpful picking out a shaver. I absolutely loooove what I ended up with. Cordless Magic Clip. Thank you Maria!

I don't usually like to give bad reviews but I had the WORST experience at this Sally's location. The selection of Wella products were pretty good but the staff was really rude. I had a couple questions for one of the sales woman and she acted like I was bothering her. My husband even noticed the sales women saying something (cursing) to her fellow co-worker about me behind my back! I was shocked when he told me and if I knew before hand I wouldn't have bought anything. The parking is pretty good but the shopping center is gross. I would not go back unless they were the ONLY beauty supply store in Los Angeles. read more

This Sally's Beauty Supply on La Cienega (north of the 10 freeway) is convenient for me; therefore, I will drop in and get whatever I need from time to time. Of course, they do NOT carry any high-end brands, but I do not expect that from this store. This is they type of place that you go to for bleach, developer, toners, containers, brushes, hair clips, gloves, nail supplies, etc. The last few times that I was in there...over the last 2 months (for a hair repair emergency), the sales people were always very helpful. HOWEVER, and a big HOWEVER, the prices are just way too high...for the lower-end brands that they sell. I do not think that I will shop here ever again, mainly because I can go to the higher-end stores and get the same (if not better prices) for the type of supplies that Sally's has. read more

This place sure is small, but well stocked. Whenever I ask for help, it's given without hesitation. Also, check Sally's Beauty supply online - some of their products have individual reviews. That helped me out immensely when picking out the best body wax. Their Sally Card also helps keep the costs down, and it's only $5 for an entire year. I've saved more than that in 2 months. read more

Came in to get some hi color l'oreal in red and the cashier girl was super helpful asked me if I needed help or had questions.ibsure did so i told her what I was trying to do ( my husband wanted to do my hair so I said ok red) she gave me options and was super nice about it. Forgot her name wish I could give her credit she was the real mvp and my hair came out awesome and inexpensive read more

This Sally is the easiest for parking, but it IS way out by the old Target and the See's Candy HQ to give you a general idea. Good selection, and surprisingly helpful staff, easy in and out of the parkinglot. Why area all the LA Sally stores far out, and in the same parking lot as WICs? Just an observation. read more

I've visited several Sally's in the area and this one is the largest and best organized in my opinion. Staff here is super nice!!! Even when it's close to closing time and you know everyone just wants to go home. The golden girl there is above and beyond awesome! She's friendly & helpful and knows what she's doing. read more

Really great prices and good options for all hair needs. there's obviously not a lot of makeup here but a ton of hair supplies such as an endless amount of dyes and shampoos and various products. The only shot stop was that the guy at the counter wasn't as knowledgeable about the products as i had wished. i asked questions about various hair dye but he lacked to tell me that i needed developer for this specific dye. i didn't know until i got all the way back home and opened the box which than instructed me to buy developer. No where on the box did it say that (not the guys fault) so i had wished that the worker was knowledgeable enough about the products that he would've informed me. I had to go back the next day. otherwise very good experience. read more

Thank you a million to Blanca. She helped me with a color correction when all salons were closed. She is knowledgeable, professional, and kind. Her understanding of the situation was tremendous and her recommendations were excellent. The color was fixed and looks beautiful with the products she recommended. Blanca is the reason I will return to this location. Thank you!! read more

So I have been an avid shopper at this location for years and never had a problem until today. I know they close at 8pm but I had arrived at 7:55, I know a tad bit late but I knew the product I wanted to by but the doors were already closed. If you are goingnto close earlier than your posted time then it should be noted because getting there was a hassle. read more

Had a rough morning. Came in to grab some Wella toners & a rat tail comb before a long day of work. The store manager (perla?) I'm terrible with names, not only greeted me, she asked me about my day and told me about alllll the specials they had going. She genuinely had a conversation with me when she checked me out also asked if I wanted to update my pro card that isn't even connected to my number anymore which I'm just procrastinating on LOL. I was in and out in 3 minutes but it honestly made my day. We need more customer service people in the industry like her. I wish I paid better attention to her name! Thanks girl. read more

Nice place for beauty shopping) Customers are always ready for helping) I'm so excited to visited this store) I will be back one more time!

Great selection! Ample parking! No hassle return! A bit of a small location but I always find what I need or something comparable.

I had an amazing experience at Sally's hair salon because Maria was a big help! She showed me where everything was and gave me a lot of great insight on the products. She was patient with me and very knowledgeable. I ended up buying more than what I came in for because she was so kind.Thanks Maria!! read more

My favorite local Sally's. I used to alternate between this location and the culver city location on Jefferson. I definitely prefer this location. The employees are much friendlier and more knowledgable. The store is always fully stocked. No complaints. read more