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    Jo Malone London

    4.6 (20 reviews)
    Closed 11:00 am - 7:00 pm

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    Ada Y.

    I decided to check out Jo Malone after hearing glowing reviews from my friends who are big fans. It's located on the third floor of the mall, to the left of Lululemon and right in front of the Vessel. Although I was a bit lost, the store manager kindly assisted me over the phone with directions. Once I arrived, I was greeted by a charming little shop where my hand and arm massage service took place in the middle of the store. The specialist welcomed me and assisted me. She is also the store manager. In order to create my own signature scent, I was asked to choose three unisex cologne fragrances. After making my selections, the specialist washed my hands and arms with a foamy soap and then wiped them off with a warm towel. Finally, she applied a cream and sprayed the chosen unisex colognes and the specialist pressed on my arm for a few seconds. The limited edition flower-designed unisex cologne bottles were particularly eye-catching. There were four other limited edition cologne and a few charity collection candles available. The cologne size option has reduced to 3 sizes. Out of all the light scented fragrances, my personal favorites were the popular English Pear & Freesia which had fruity and champagne-like notes, the Nectarine Blossom & Honey, which reminded me of fresh jasmine flower wristband and the fruit itself. The popular fragrance in London is Pomegranate Noir and it was interesting. It had a spicy scent and it brought back fond memories. I was pleasantly surprised by the limited edition Osmanthus Blossom which I might not have tried had it not been for the store manager's recommendation. I was able to share my favorite scents with family and friends as I received samples. Fortunately, I visited during a quiet time, with only one other couple requiring assistance. I was free to take as many pictures as I wished and even recorded a video of the process. In addition fragrances, diffusers and candles were available for purchase. The diffuser's scent can last for 4-6 months, which is impressive. English Pear is available for all products, but not every scent. If you purchase a full-size cologne, you will receive a gift. Unfortunately, you cannot select the scent of the gift. My only feedback is to have the option to personalize my own mini gift set as it seems wasteful to include the unwanted items. Overall, I had a wonderful experience at this shop and received excellent service.

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    1 year ago

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    7 months ago

    Good selection of fragrances, lotions, and candles, but somewhat rude and unhelpful staff.

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    3 years ago

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    2 years ago

    Great customer service. The place smell great. Cashier was super friendly. It's a great products.

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    5 years ago

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    5 years ago

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    7 years ago

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    Sweetwater Labs

    Sweetwater Labs

    5.0
    (1 review)
    0.8 mi

    As stumble upons go, this was a great one…read more  it was late. The weather was nice and I decided to check out Turnstyle Underground.  While mostly closed due to the lateness of the hour, we (my youngest, lets call her "Sparrow") encountered a kiosk surrounded by group of people who were animatedly fawning over the glass jars of scented oils, soaps and skin care items on offer. They were listening intently to the utterings of the rather chatismatic gentleman whose passion for his products were palpable. His name is Yoav. He was friendly and accommodating and knew these products very well because, he and his wife makes them.  His products are handmade,100% ORGANIC products and he isn't shy about letting you know exactly whats in each product, which is AWESOME.  SWEETWATER LABS has this eucalyptus shower melt that smells AMAZING and can clear your sinuses or create that spa feel in your own bathroom. Sparrow chose the Sunshine Serum for her big sister, which is for spots and blemishes. This daughter, let's call her "Dayne", reports she notices some of the hyperpigmentation is slowly fading. She understands its a process but is happy with the results thus far. I bought 2 of his organic perfumes...Rose and Jasmine. They're beautifully packaged and smell really good. The scent lasts, and a little goes a long way. Stop by and check them out. I am DEFINITELY going back to get the eucalyptus shower melts!

    From the owner: Highly effective 100% natural skincare with really amazing resultsread more

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    Jo Malone London - cosmetics - Updated July 2026

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