I've had some rough experiences at other shops before discovering Spike's. I have a few older cars and Spike's has been great at keeping them safely on the road. High quality staff, honest brokers about what services will help (and which might be risky). That's a rare attribute these days. They have my family's business going forward. read more

The only shop my family members take their car to. The guys in the shop are always great at diagnosing the problems. They are knowledgeable, Fair Priced, Friendly, and provide excellent service. The service writer Kylie is great,very personable, and does an amazing job at describing what the problem is, describing what needs to be done to fix the problem, and gives great and honest recommendations on what work should be done for preventative maintenance. 100 recommended! read more

I had my wife's car serviced here in 2020. They put 4 tires on the car and changed the front brakes. They recommended that the brake rotors be replaced which I decided against it because it would have added several hundred dollars to the bill. I recently had the brakes checked at a different repair shop a year later and they told me that the rotors are fine... read more

Jeff and his staff are always professional and fair. Great family business! I have all my vehicles serviced here for 6 years. I never feel as though I am being cheated or extra work tacked on like other mechanics. read more

Hands down owe these guys everything !! Jeff is beyond amazing ! Always on top of things , willing to help and go above and beyond ! He truly gets me out of a bind ( which is often )!! Thank you Jeff and Shawn ! Everyone there is honest , helpful , and AMAZING!!! My cars won't ever go any place else read more

I've had 2 occasions, now, to have my car serviced by Spike's. I'm super impressed by their professionalism, work, and customer service. I highly recommend them and I'm only disappointed by the fact that I'm discovering them only recently after close to 30 years, living in Mount Airy. read more

On Dec 5th we dropped off our 2011 Ford Edge at Spike's because there was a pronounced "clunk" sound in the front suspension that was intermittent and could be felt in the steering wheel. It occurred only on certian uneven road surfaces. Jeff called us after evaluation and said the "clunk" sound was from the spring mount on the driver's side strut was worn out allowing the strut spring to move around under certain circumstances. Also they found some small amount of play in the right lower ball joint and the control arm bushings on that side were questionable. He said it was best to replace both struts at the same time. We elected to follow his recommendations. He told us that there would be a 4% charge if we paid by credit card so we elected to pay in cash. I asked to get the old struts back because I need the springs for a fabrication project I am working on. The struts were in fact in the back of the car when we picked it up. We are thankful that the "clunk" sound is gone. But when I got home I examined the struts. The springs set into a rubber grommet at each end which in turn sets into the concaved mount. The struts were in pristine condition. No sign of any wear or trauma. What Jeff had told me on the phone did not line up with what I was seeing after very careful inspection. 2/3rds of the $1400 bill was for the new struts. I'm wanting to believe the best. Every other aspect of our experience was excellent. To give the benefit of doubt I am giving a "3" rating. Yet I am left with very unsettled feeling on this experience. If I ever do return to Spike's for additional services I will be more cautious and wary. read more

My son's late model Tacoma got a screw in one of his tires so I took it to Spike's Auto Care for him. I have been looking for a good auto service shop in Mount Airy. I found that shop yesterday. Jeff and his crew fixed that tire and checked all the others. In addition, they were able to reprogram the Tacoma's computer to accept the sensors in his aftermarket wheels/tires which the local Toyota dealer could not solve. Efficient, courteous, helpful, reasonably priced. Service was also performed with no delays. read more

First time there, saw them on google maps and noticed they had very good reviews. I took my vehicle in to get my tire looked at because it had a leak. Jeff greeted me and took my vehicle in to get looked at immediately. He came back minutes later a told me the issue, his team had it fixed in little to no time. I've never written a review here before but thought I would because it was such a positive experience. I would recommend Spikes to anyone. Even their staff that periodically came into the front room asked me if I had been helped. I can see why they so many great reviews. read more

I just couldn't let this go so I felt the need to post it. A while ago we spent a whole lot of money at Spikes trying to keep my wife's old car on the road. When we came back to review the check engine light we were told it was the thermostat code. As the car was not overheating and on it's last legs we decided against a new thermostat which was not necessarily needed but that's what triggered the light. After balking at that I was told the car needed a radiator flush, the coolant looked to be original from when the car was built in 2007. I didn't believe that so I took it home, looked under the hood and saw in very clear BIG writing -40 and a date of something like 11/15. Obviously the car had the radiator flushed in 2015, it was right there to see and I was told it looked like it had never been flushed. Just very disappointing that they tried to pull that on me. read more

Highly Recommended!!! Very efficient and courteous, I will definitely be bringing my truck back here for any future work needed!

These guys are great. From the phone call to the shop, it's been a great experience. Jeff answered my call & was very courteous & helpful. I explained my problem and they checked my vehicle out right away. They ordered the parts I needed and repaired my vehicle swiftly so I could get back on my way. read more

I have been here several times and usually without even calling. All the guys are awesome and have stopped what they're doing to work on my car out in the parking lot. Seriously, if you have car issues, go to Spikes, they'll be honest and fair on everything. I've even pulled up as they are shutting down and Danny stayed to patch my tire. read more

I take all our cars to Spikes. They always do a fantastic job at a fair price. If your looking for a knowledgeable staff with honesty this is the place!! read more

I just got my daughter's car repaired here after Jiffy Lube screwed it up, in which I've learned my lesson. Jeff and Danny are great and are so knowledgeable and really made me feel comfortable about making decisions regarding my car. I will always bring my cars here for anything because this is the only repair shop I will ever trust. Good honest and affordable service is what you will get here!!!! read more

So happy with the level of service I received. I had a window of about 2 hours to get a used car inspected before I purchased it, and Danny fit me in last minute at the time I needed. The team was super great to work with and their insight gave me confidence to move forward and buy. They wouldn't charge me so I brought it back for the upkeep I wanted before shipping the car across the country. Throughout the whole process everyone we encountered was gracious and trustworthy (patiently answered my questions, gave me pointers on future upkeep, told me to hold off on the oil flush they suggested since the car had recently had an oil change) and greatly enhanced my experience buying a used car for the first time. read more

Just want to say thanks to Jeff at Spike's for going above and beyond in helping me out with my car. When I had to take it from Spike's to the "other place" for warranty work, I was given a hard time by the other place; as in, no way, we aren't covering that, and it was an $1100 repair. Jeff spoke to them and turned the situation completely around. All work was done by the other place, under warranty. Jeff saved me tons of $$ by speaking with them on my behalf. I will take my car back to Spike's every time it needs help and for sure not to the other place. :) Much appreciation!! read more

The transmission on my SUV blew, and I had it towed to Spike's late at night based on the recommendation of the tow company (Geyer, which handled my vehicle carefully). I was a little apprehensive because I was completely at the mercy of this new-to-me repair shop, this is my only vehicle, and I haven't hit the lottery yet. I was reassured as soon as they called the next morning. Jeff explained that the trans cooler had failed, told me what that means and what was needed (replace the radiator and some hoses due to intermingled fluids, flush the transmission, clean the engine compartment which had been drenched in transmission fluid) and gave me the odds on whether this repair would last long-term. I'd had no gears left when it died, but he verified that some fluid was left and was able to get it into gear to pull it into the garage and asked what I'd like them to do. I'd expected to need a transmission overhaul, and didn't know how to make that decision since the vehicle has 212k miles on it. It was nice to hear news that wasn't as bad as expected, based on almost blind trust in the shop, and I opted for the repair. Jeff also mentioned that my front brake pads were down 10%, which I'd forgotten were almost due for replacement, so I said yes to that work, too. I also asked him to replace my power steering fluid. It had been whining on every turn for over a year, likely due to air in the line. My usual mechanic had seemed reluctant to bother with it so I'd bought the supplies myself, but wasn't confident that I'd be able to keep air out of the line when refilling it. Jeff and a mechanic also took a look at a different problem on the vehicle and even though it was a minor issue, they checked it carefully before giving me their professional opinion, including their rationale, which made sense. All of the work was completed within one day, and it was done well; all gears work, the brakes feel good, and I'd forgotten what it's like to drive a vehicle that doesn't announce its approach from a block away! The mechanic(s) did such a great job that I dropped off a family member's vehicle the following day to ask them to diagnose the reason for the ABS and TCS lights being on after the driver hit a curb (I'd had an auto supply store run the code with zero results found), and to find a slow oil leak that a previous shop couldn't find (understandable since this vehicle has 308k on it, but the vehicle's owner has no money for a replacement). I got a call back quickly; the housing for the ABS cable had been smashed on inpact (Jeff showed me the damaged part), and that cable syncs with the TBS sensor. They also found the oil leak source; a crushed plug. Both were fixed and the vehicle was ready the next day. In both cases, the time and cost estimates were accurate, the prices were fair, and the work was performed well. The employees that I spoke with were friendly and professional. I highly recommend Spike's! read more

These guys saved our necks, our sanity and our vacation! We started our vacation early Friday and had a 5 or so hour drive ahead of us so we left in the morning to beat traffic. We were 2 1/2 hours from home and 2 /1/2 hours from our vacation spot when our check engine light came on and our van started misfiring. We drove it as long as we could until it became clear we had to stop before we caused more damage and before we were unable to drive it. Being right in the middle of our drive, and in an area we'd never been before, we had no idea what to do and were a bit panicked. We'd thought about driving back home and taking our other car back (talk about a vacation killer!). My wife was in tears, my kids were upset. We looked up auto shops in the area and found Spike's Auto Care & Tire and saw the good reviews and had to take a chance. We got there around 2:30 and Danny, quickly understanding the gravity of our situation, was there to help us out. He diagnosed our issue, explained it to us so we could understand it and got the part we needed and replaced it. The guys test drove it to make sure our issues were fixed, and they got us back on the road within an hour or so. It was a terrible start to our vacation but thankfully Spike's gave us a much needed second chance to start it off right. Really nice guys, and unbelievable service. read more

We have been taking our cars to Spike for almost 20 years. They have helped us keep our cars running for much longer than expected - our current car has 235,000. They have worked through a recurrent steering problem with this car - always with good cheer and a determination to figure it out! (and they did!) They have kept careful track of warranty info and utilized it so sometimes a repair was free. And, they have even helped me figure out what to do when my car broke down on vacation. They are mechanics you can trust - worth their weight in gold! Thanks Spike, Sean, Danny, Jeff and all!!! read more

Been back 3 times for same problem, charged us $800 so far, and power steering fluid still leaking!

Excellent, personal service. Looked up and contacted 2 other repair shops prior to contacting Spikes. Immediately felt confident. Took my truck in same day (late afternoon) with expectation to leave for estimate and repairs. Received call next morning with clear and concise assessment of required repairs and cost. After approving, they completed same day. Less than 24 hours from contact to completion. Very impressed with 5 star experience...owner was present and obviously has created strong customer focused culture and quality workmanship. Thank and congrats on nice business. Will definitely be first call next time I have any problems with my cars. read more