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    Joe Escobar Diamonds

    4.7 (495 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 week ago

    Services - Joe Escobar Diamonds

    Jewelry repair

    Joe Escobar Diamonds Photos

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    Reviews With Photos - Joe Escobar Diamonds

    Engagement ring
    Sam M.

    The team at Joe Escobar is incredible, especially Matt and Michael. We bought my wife's engagement ring and my wedding band here, and they were helpful, kind and transparent throughout the whole process. I never felt pressured to buy anything which I've felt at many other jewelers. I recently lost my wedding band and they were quick to help me get an exact replacement, which my home insurance covered. Highly recommend Joe Escobar, they will take of you!

    Disappointing
    Ell B.

    My husband and I ended up buying our wedding rings here, and I definitely don't recommend Joe Escobar's. We looked at a number of jewelers but ended up choosing this place because of a style of Christian Bauer ring we fell for. They were matching rose gold and palladium bands in alternating waves (see photo). We felt like it symbolized the intertwining our lives, not to mention we are an interracial couple. They were more expensive than the number of the bands at other jewelers that we were alternatively considering, but we decided it was worth the rings we loved. We also went there because we had read on one review that they were gay friendly. We paid for the rings but a couple of weeks later got a call from Escobar's, saying that they weren't going to be able to have the ring made with palladium after all, so they recommended using platinum instead. This was disappointing, but they assured us that the end result would be almost the same. We didn't particularly care what the metals were as long as the visual effect was the same. When we picked up our rings, we were immediately disappointed with how much they didn't resemble the original rings we tried on from the showcase. They assured us that it was simply because the rings were new, and that after a few months of wear, a "patina" would make the platinum stand out more. We were getting married in a few months, so we decided to trust them rather than scrambling to find an alternative in time for the wedding. We regret believing them, because that just turned out to be untrue. Fast forward to now. A year after our wedding and our rings never did have a visible wave like the rings we purchased. We recently went back to Escobar to have our rings polished and we were shocked and frustrated to see that they still had the original rose gold and palladium rings on display in the showcase. What the heck? Turns out that they're still selling them even though that ring is no longer an option. Aka, false advertising. How many more people were they going to disappoint and trick? Even if they had no way of knowing that the palladium was not going to be available for our particular rings, they should have at least updated the case with the offerings that are actually available for future ring buyers. Some other couple is going to come by and fall in love with the rings in the showcase just like we did only for them to be given the same excuses and false promises that they gave to us. I wouldn't recommend shopping with Escobar Diamonds in the first place, but if you were going to choose to do so, don't buy any of the Christian Bauer mixed metals rings. Additionally, when they call you to explain that they're going to have to make adjustments to your order, save yourself the time and frustration by cancelling your order. While we love our wedding rings because they are ours, they will always represent the disappointment and frustration we experienced at Joe Escobar's.

    The wedding ring
    Cheryl H.

    I absolutely recommend coming here. Their showroom is amazing. However, I would like to recommend Maia to design a piece for you. I was a walk-in - no appointment. My goal - to create a bracelet from my wedding ring. This would be a present to me on my 10 year divorcery. Maia was very patient with me and explained some options that could be done. I let her know that there was no rush on this as I wanted to pick it up in August (this was May). She said that would be no problem. She suggested the 'pull' style bracelet - rather than a clasp. I was hesitant at the start, but I'm so glad I listened to her suggestion. I showed her some other pieces of jewelry of mine - to show what I liked. Maia really made a beautiful piece - it is so delicate and complements me and gives new birth to these stones. Thank you!

    Daniel O.

    My fiancé and I worked with Moriah at Joe Escobar to create the wedding rings of our dreams. After finding the ring I thought my fiancé would love, we came back to customize them to our liking. We ended up creating matching platinum with black diamonds in the grooves based on other rings we saw. I have shopped here now quite a bit and whether you are looking for something as a gift or as a lifetime piece of jewelry, you will be in great hands with the team at Joe Escobar. I have found all of the people there take the time to get to know you, as well as what you are looking for. We could not have been more happy with our experience and the outcome. Moriah even checks in to ensure the rings are still fitting well and are in tip top shape.

    My perfect diamond ring!

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    2 years ago

    They are the best jewelers in the Bay Area! I highly recommend them for all your jewelry needs.

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    2 years ago

    Always excellent service. I had a watch sized that I bought from them years ago, got in and out in just a few minutes.

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    4 years ago

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    3 years ago

    I have bought all of my jewelry from Joe Escobar and now his family. They are top-notch professionals in all they do.

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    4 years ago

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    3 years ago

    They did a fantastic job on fixing my missing diamond! Customer service was on point!! I'd definitely go there again!!

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    2 years ago

    We have always had a great experience with Joe Escobar diamonds. It's a great location with really good service and selection.

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    2 years ago

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    4 years ago

    Super friendly and helpful with my jewelry repair, and reasonably priced. Would definitely come back :)

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    Page 2 of 13

    Joe Escobar Diamonds Reviews in Other Languages

    Ask the Community - Joe Escobar Diamonds

    Is this still a Rolex authorized dealer? I thought it was but no longer see it listed on the official Rolex website.

    Hi JP, to answer your question, no we are no longer partnering with Rolex. We do have have a selection of pre-owned Rolex and are a Tudor dealer.

    Hello there, I have several pieces of jewelry that I need appraised (for a jewelry floater on my…

    Vicki, thank you for inquiring about our appraisal services. We proudly have 11 Graduate Gemologist from GIA and provide high detailed appraisals with photographs of the piece. The appraisals are $105 per item. If there are multiple pieces we will… Read more

    My husband bought me a new tennis bracelet from you and in 15 years I have not worn it. It is a little tight. I think I need a 7 1/2 inch . Can you help?

    Happy Holidays Alice! We can definitely help you out by matching the links of you bracelet and adding a couple of stones to make the bracelet fit better. Please feel free to stop by at your convenience so we can get the bracelet sized for you!

    Hi I have a zenith watch to serviced and a small repair, do you do that?

    Hi Samy! We can absolutely help repair your Zenith watch! Our watchmaker is in our store Tuesday-Saturday from 10am to 5pm and will be happy to help.… Read more

    View All 11 Questions

    Review Highlights - Joe Escobar Diamonds

    Ask for Sal Esposito for a great experience in selecting a diamond or any of the other stunning jewelry they offer.

    Mentioned in 25 reviews

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    I saw an exclusive Seiko watch that I absolutely fell in love with online. No other stores had this…read morewatch in the area, except CH Premier. How lucky of me! I called the next morning and Ida assisted me in confirming that it was available and there was only 1. She helped hold it for me for a few hours until I was available to come. My first time there, and oh my gosh this jewelry store was massive! They had all kinds of brands. I met up with Ida and she was so professional and sweet and helped me get this beautiful watch. The whole process was so smooth. I will def be coming back here to get more watches! I highly recommend this place.

    I had a great experience at CH Premier Jewelers at Valley Fair. I came in looking for five watches…read moreas New Year gifts for my family, and Afsheen made the whole process smooth and genuinely enjoyable. She really took the time to understand what I was looking for and helped me pick watches that were all different, yet clearly part of the same family, and nicely aligned on price. That's harder than it sounds, and she nailed it. I went with Longines automatics, which was perfect--I love mechanical watches, and it was honestly a joy teaching my family how to wind and use them. Big bonus points for the details: Afsheen also helped with the packaging and even tied ribbons around each watch box, which made the gifts feel extra special without me having to ask. Overall, super helpful service, no pressure, and a really pleasant buying experience. If you're shopping for watches--especially gifts--this is a great place to go, and ask for Afsheen.

    Rolex Boutique - J Licht & Sons

    Rolex Boutique - J Licht & Sons

    (247 reviews)

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    Amazing boutique with an incredibly professional and welcoming staff. I'm a South Bay local and…read moreonly recently started visiting this Rolex boutique at Valley Fair after purchasing my first Rolex Datejust in Maui as a honeymoon piece. That first Rolex made me truly appreciate the craftsmanship, beauty, and confidence that comes with wearing one, so I decided to start building a relationship with this boutique. From my very first visit, Jose was warm, professional, and genuinely welcoming. Even though I hadn't purchased anything from this location yet, he made me feel like a valued customer. I shared that I was interested in eventually adding a Submariner and a few GMTs to my collection. Over the following months, I stopped by whenever my wife and I were at the mall. During those visits, I got to know Everette, Yvette, Hayden, Jakob, and several others. Every single team member was equally kind, informative, patient, and professional. I never once felt judged or pressured. They always took the time to let me try on pieces, educate me about Rolex, and reassure me that patience is part of the journey. Today, I visited again and was greeted by Roksana. She checked on the watches I was waiting for and asked whether we were celebrating anything special. I mentioned that my wife and I were commemorating a work milestone, and she said, "Let me go check in the back." My heart immediately skipped a beat. A few minutes later, she returned with a Rolex Submariner Date. My wife and I were beyond excited and purchased it on the spot. Thank you again, Roksana! This was honestly one of the best luxury retail experiences I've ever had. I really appreciate that this boutique focuses solely on Rolex, so there's never pressure to purchase other brands or unwanted pieces just to build a relationship. Just as importantly, every member of the staff is genuinely kind and welcoming, and that made every visit enjoyable regardless of whether I was buying anything. I was fully prepared to wait over a year for a Submariner, so receiving one sooner was amazing -- but the exceptional customer experience along the way was just as meaningful. Huge thanks again to J. Licht & Sons. Highly recommend visiting this boutique! PS, can't forget about Stanley and all our 49er chats!

    I've purchased three Rolex watches from this location, so I'm writing this as a repeat customer who…read moregenuinely wants a better experience. Every time I come in, I seem to have a difficult time communicating with some of the female employees. I'm younger and at times it feels like I'm not taken seriously as a client. When purchasing a luxury watch at this price point, I expect confident, polished service. I've noticed hesitation and uncertainty when responding to questions or inquiries, and it takes away from me wanting to return here. I would appreciate more confidence, professionalism, and stronger customer engagement from the female staff. I enjoy the brand and have continued purchasing from this location, which is why I hope the customer experience improves.

    Elegant Jewelers - Beauty restored

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    I bought a broken vintage watch on my vacation, and was looking for a replacement battery along…read morewith a couple of screws to replace the missing parts. The team over at Elegant Jewelers were able to help me out and return my watch within 24 hours. Rundown of pricing: $15 battery replacement $20 per screw replacement (actually ended up welding an earring stud that looks exactly like the screw that was missing) All in all, great customer service and now my cute accessory actually works.

    I have walked past this place so many times when in Westgate mall. I finally needed a jeweler…read morebecause I bent a prong on my engagement ring and I decided to stop in because there were so close to me. Honestly they were so helpful! I talked to them about what was going on and how I also wanted to smooth out the side prongs because they were digging into my finger. They suggested I run it all through insurance first so we could get as much of it covered. I came back when I got the okay from my insurance and Dom helped me out! We discussed what was going to be done, he gave me some tips on things we could do for my ring in the future to prevent it from bending a prong again, and then we got the quote. Hands down the best place to get your jewelers fixed! They finished it in about a week and it looks better than when I first got it! The prongs on the center stone are perfect, and the ones for the side diamonds look amazing! They were able to smooth them down a bit but then add more material to make sure they are nice and snug! Can't recommend this place enough! I will definitely be coming back to upgrade my ring a little more!

    Joe Escobar Diamonds - jewelry - Updated July 2026

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