Inappropriately repaired my vehicle and left it in dangerous conditions wheel bearings hand tight brake bolts hand tight replaced wheel bearings with open circuit. Leaving me no anti-lock brakes and it pulled directly to the right when you let go of the wheel. They should be put out of business I have most of it on video read more

Vehicle is not fixed correctly after 3 months and multiple returns to the shop. Jared does not return calls. Pauly was very rude and kept speaking over me, refusing to let me speak to anyone else. Very unfortunate, time to call a lawyer. read more

brought in my vechile to be repaired through insurance and let with a car that had the check engine light on do not take your car here they will damage it and then offer empty apoligizes instead of fixing it read more

They took my wife's car in because she was rear ended. Every time it was scheduled to be done they would move it out several weeks the day of. After almost 2 months they told us it was actually ready. When we showed up the bumper did not align with the vehicle, There were areas on the repaired parts dented, scratched never repainted or had paint so thick it was bubbling. We spoke to the insurance adjuster who told us we shouldn't expect anything better because it was a repair not factory. When I told her that the body parts didn't even align with the vehicle and looked to be gouged in areas she said that " you should see how rough my delivery people handle parts around here". When I told her that was not my problem and not an acceptable excuse she got pissy and condescending. When I called out the fact that there was not even paint on the area where the trunk hit the body of the vehicle she stated it was better then it was prior. I politely explained to her that there was not missing paint where two body parts had collided because they're client rearrended my wife. I should have known they were going to be a problem because immediately they said that my wife could pick up the rental car on monday despite the accident happening Saturday AM. They then said she would need to drive it in to which she pushed back because we knew damn well they would then not pay for damages caused by the trunk lid bouncing around.They took my wife's car in because she was rear ended. Every time it was scheduled to be done they would move it out several weeks the day of. After almost 2 months they told us it was actually ready. When we showed up the bumper did not align with the vehicle, There were areas on the repaired parts dented, scratched never repainted or had paint so thick it was bubbling. We spoke to the insurance adjuster who told us we shouldn't expect anything better because it was a repair not factory. When I told her that the body parts didn't even align with the vehicle and looked to be gouged in areas she said that " you should see how rough my delivery people handle parts around here". When I told her that was not my problem and not an acceptable excuse she got pissy and condescending. When I called out the fact that there was not even paint on the area where the trunk hit the body of the vehicle she stated it was better then it was prior. I politely explained to her that there was not missing paint where two body parts had collided because they're client rearrended my wife. I should have known they were going to be a problem because immediately they said that my wife could pick up the rental car on monday despite the accident happening Saturday AM. They then said she would need to drive it in to which she pushed back because we knew damn well they would then not pay for damages caused by the trunk lid bouncing around. Joe Hudson is I prefer repair shop of State Farm and it's pretty apparent. They've worked out in agreement to cut corners and save any buck they can. This is the 1st time I've brought my vehicle there and it was terrible. The product we received was garbage but even worse was the adjuster's attitude. If this is the product that they push out of external repairs I can only imagine what they are hiding internally that y ou will never see. I would highly advise anyone avoid this shop at all cost. Joe Hudson is I prefer repair shop of State Farm and it's pretty apparent. They've worked out in agreement to cut corners and save any buck they can. This is the 1st time I've brought my vehicle there and it was terrible. The product we received was garbage but even worse was the adjuster's attitude. If this is the product that they push out of external repairs I can only imagine what they are hiding internally that y ou will never see. I would highly advise anyone avoid this shop at all cost. read more

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Someone did a hit and run on my car. My insurance referred me to Joe Hudson in Rockledge. Superior service and great customer service. Cindy is the best! My car was fixed in record time and it looks great. Thank you Joe Hudson Collusion! read more

We were referred to Hudson's Collision Center through our insurance and we could not have been more pleased. Everyone was pleasant, professional and friendly. Our car was completed in about a week and looks like new... because it is a new car! There is no reason to go anywhere else. Cindy will ensure you know all you need to know and will keep you appraised of the timeline. Rick is gracious and fun which takes the pain out of fixing the car!!! read more

They are crooks after I payed my 500$ deductible & told me my truck was done they pulled the truck to the front & it was not completely done they told me there was a part on the way & we will call you after 2 or 3 days .. the didn't .. when I called them they said this part was not a factory part & they hanged up on me ... by looking at the pic you guys can tell which part is missing. read more

Joe Hudson's Collision Center - Body Shops Near Me - Rockledge, Florida

It's never fun to have to go somewhere to fix a vehicle as an extra expense, but if any business can make you forget that and grateful to see a business with a moral compass intact and compassion, it's this place. It's refreshing to see (especially nowadays where no one wants to work) the courtesy, cheerfulness, and customer skills apparent with their staff (especially Cindy). I truly appreciate that kind of attention and attitude. They even went above and beyond their required services to help a mom of two young kids by detailing my vehicle as well as give exquisite attention to transforming my vehicle to its original form. read more

Unbelievable ... an honest, inexpensive auto repair facility that won't rip you off. This place has an incredible EXCELLENT reputation FOR good service and fair prices amongst the local residents in Rockledge. Coming from the NY and NJ area where mechanics do their best to rip you off with unneeded repairs.. Don and his staff are a shining light with 38 years in the trade with their family owned business. In Florida.. where you are dependent upon your car to get around ... knowing that when you break down or need service you arent going to be fleeced or not get the repairs you paid for ... is a big weight off your shoulders especially if you drive an older car like mine. read more

I stopped by Joe Hudson's Collision Center in Rockledge for a door dent estimate. The estimate and repair took less than 45 minutes. Looks as good as new! Over the past six years I have brought two vehicles in for repairs and both times the quality of service and work done was outstanding. The shop recently changed names and was previously known as Schlenker Carstar Collision. Don't let the name change prevent you from calling Karen with any body shop needs. Same great folks work here and quickly schedule estimates, do excellent work in the time stated and always provide great customer service checking in with you as the repair is being done. Highly Recommend! read more

This place was fast reliable and professional and very friendly got my truck done before they said it would be done. Highly recommend

I was referred to this local shop by USAA & I have not been disappointed! They were thorough & communicated with me on my repair status every step of the way! I drive a 2018 RAV4 that was t-boned & you would never be able to tell, looks brand new! I'm thankful they were able to help me with everything I needed! read more

I came here (to the service center) about a month ago for a pre-purchase inspection on a car I was looking to buy. They were quick, professional, and extremely thorough. I'm a nit picky person, but I think they were even pickier than me! After talking to be about what they found with the car, I felt confident enough to buy it and haven't had any surprises! If I lived less than an hour away I would certainly come here for any of my car needs. read more

The crew that works here are very professional and honest. Rob and Don who works the front desk, provides nothing less than the very best service to my family and many other customers! They're always warm, friendly and ready to help whenever I am in need of assistance. The technicians are well trained. They take great pride in the work they do. The prices are reasonable and they give military discounts. There are many mechanic shops in and around this area. Schlenker is always my first choice for repairs. They are second to none when it comes to quality service, honesty, and providing customers with a great peace of mind, knowing that your vehicle is in good hands with them. I recommend Schlenker to anyone in need of excellent automotive service. Thanks guys! Sincerely, Al read more

The WORST. My car car came back worse than expected. They will rob you blind..... Very bad.

This review is for Schlenker Repair. Unfortunately, the repair and collision shops are both on the same listing, so check carefully what business you are reading reviews for. Schlenker Repair Service is generally a busy location and popular with many of my neighbors. I just wanted to take a moment to provide a bit about my own experience with this business. They have seemed to do a fair job overall, but I was very disappointed with the way they seem to handle tire rotation warranty. When you buy tires from Schlenker, you are advised that in order to cover tire wear warranty, you have to get the tires rotated on a regular basis (which is free). Sounds great, but you can never get them to do it while you wait, and when I set an appointment, left the vehicle there all day on Friday, I was told that they weren't going to be able to get to it on Saturday either until I raised a pretty good stink. Come on... I know you got paid already.. but if you say I have to get the tires rotated, do it quickly please. The tires I have now are from Discount Tires. They don't offer any repair services, but you feel like you are in a Daytona 500 race when it comes to rotating (and balancing for free). read more

This place is by far the best auto body repair I've been to. Attention to detail, customer service, and willingness to expedite things is top notch! When returning my car, service man took extra care to use clay bar to remove scratches and make it as spotless as possible. Been here twice and left super satisfied both times! read more

They misdiagnosed my trucks issues and quoted a price of approx $900 for a new clutch. I got a second opinion and all I needed was a master cylinder that cost $300 (my clutch is assisted by the master cylinder). I'm hesitant to give them another chance. After posting this review Mr. Schlenker contacted me and apologized. I will try them again as I have heard good things about them. read more

Came here because another local shop was booked out too far. So happy I ended up here. They have been nothing short of professional. They have made sure that I am well informed of the process and even provide text updates. Outstanding service! read more

Not happy with this company or their staff! After taking my car there to get work done they had to take it across the street to get a new tire and alignment. After getting my car back a week later there was a tire pressure reading problem. So I took back and was told there was nail in another tire they had to fix which was BS!! Got it back after another week only to have the same issue. It finally took my boyfriend taking my car to his friend's to find out they put the wrong size tire on it! So he took my car back told them what was wrong. So I had to drop it off again it took them another 4 days to finally get my car! In the meantime no one ever called me to give me updates I had to call them each and every time. No one apologized to me for their obvious lack of knowledge and screw up or the inconvenience to me of not having my car for almost 3 weeks! So next time I or anyone else I know needs body work or tire work done I'll make to avoid any Joe Hudson especially the one in Rockledge! read more

Great customer service. Gives honest repair quotes & reasonably priced - no pushy sales person.

Great service, on time and for the quoted price! I'll be back. 12 month and 12,000 mile warranty on repairs. Nice touch.

I have had to bring 3 cars into them due to accidents they have been most helpful in quickly arranging loaner cars and getting my claim started so all I had to do was get in my loaner car and wait for them to call me. The staff is very friendly and they go above and beyond read more

We have been using them now for over 2 years and they do a great job on our vehicles. Very friendly and staff will take the time to explain the problems you may have with your car if it is not working correctly. My tire purchase was easy too. Simply put - just a great family owned auto shop. read more

I have been using Schlenker for oil changes, collision repair and everything in between for years. They are on top of the car game. Wouldn't take my car to anyone else. read more

Cynthia has went out of her way every time I've had any interaction with this business. They made a broken car whole again.

Too busy to do a oil change. Wow!!! Can't come on a Monday Rob because we have to go to work!!! .

I have tried numerous automobile mechanics over many years of living on the Space Coast. I always find myself returning to Schlenker's. They consistently get the job done competently in a timely manner for a reasonable cost with courteous service. Book early. They are always busy! read more

The best customer service I have ever received at an auto body shop. Pleasant personnel and are honest and patient with all your questions. Finished my Jaguar in only 3 days when they told me 6! Awesome customer service from start to finish! You can tell they value you as a customer. The entire crew are great! read more

Incompetence, arrogance and apathy all rolled into one. Daughter had an accident and this company towed the car back to their yard. Damage to car as result of accident $375, damaged caused by tow driver $400 (reason why it had to be towed) and the tow fee, $490. Accident happened on a Friday, couldn't contact them until Monday. Upon contacting we asked them if they could replace the tire (with me paying) so we could get the car out of their yard. Company advised that they would continue to charge us $22.50 per day until the car was fixed but couldn't tell us when they could replace the tire. They finally agreed to install spare after I threatened to call AAA to come in and do the work. When I was told the final bill I asked for a a break down of the charges, they refused and said that I must pay the bill in cash by 5pm to get the datails. Forced to drive 80 miles to pay bill. Lou Schlenker the called next day after I advised shop manager that I had to replace all the tires (awd car, can't replace just one) and that damaged to tire was caused by tow driver not the accident. Complained to Lou about amount of bill,the tires and how I was treated. Said he couldn't help me on the tires, not their fault, He agreed to reimburse me $50 for the gate fee and then proceeded to lecture me about maintaining full coverage insurance so I wouldn't have to pay tow fees. Got news for ya Lou, I save $900 a year by maintaining just liability insurance ON JUST ONE of my four cars, but that doesn't preclude me from complaining about your tow bill and how I was treated. Fast forward one week. Receive legal notice from company stating they have placed a lien on my car for the amount of the bill that I paid. What the hell. I just wanted to get past this horrible experience. read more

I had a leak in my air conditioner and they said I needed a new compressor and clutch, as well as several fittings. The estimate was $850. I took my truck elsewhere and it was fixed for $135. Another rip-off specialist! read more

Needed to have a screw removed from the front tire of my car and then patched. Was told by the Schlenker employee who looked at the tire, that a patch could only be placed for holes in the very center of the tread. Obviously that was an absolute lie, his was an attempt to manipulate a woman into buying a set of tires. Took the car to another tire shop where the screw was removed, the hole patched, and then was not even charged a penny for the service. Months later the patch is holding up perfectly. A very disturbing experience at that Schlenker shop. read more

My father in law was hit from behind in his car. This unprofessional, unreliable, dishonest car shop whom my father in law trusted told the Insurance company his car was not fixable. That prompted the insurance company to deny any and all claim to the car. We called the shop up and politely asked for the paperwork they sent over to the insurance company which is the reason they denied responsibility and the mechanic refused to provide us with anything. When asked for the Managers name and number to speak to them they refused. As they did when we asked for a corporate name and number as well. After digging around and locating a corporate number I spoke to the Regional Manager Bob Hath who promised he would call me back but once again was just as sleazy as the mechanic and after a message stating if I did not hear back by the close of business day I would be calling the person above him, instead of a respectful professional call back I get a message stating "I can't help you" We now have an attorney involved but I am extremely disappointed that people have no decency. If you say something stand behind it. We will NEVER return to this shop and hope that others don't fall into their same fake and false hopes that they are honest because they are anything but that. read more

Great place to take your car! None of that pushy know it all attitude here. Reasonable price and always willing to explain the whole situation. read more

Again got great service from Schlenker Automotive service center! Kind staff, easy to talk to. Truck was serviced and battery changed for a great price. Always great service when I go in. Recommend to anyone reading this!! read more

The worst experience ever! I paid thousands of dollars to get treated like an unvalued customer. All communications were initiated by me all except for one phone call to tell me my car would not be ready on time. We were told that it would take 3 weeks to complete all required work. Well it took approximately 4 weeks. My car sat for the 1st week with no work being completed. Once I called for an update after seeing no work had commenced then I was told that additional work was required. The original quote I received from them was given by a man that no longer works for them and instead of saying we need to do another quote and then you can determine if you would like to get your car painted and repaired here, they took my money. After getting my car back I noticed my driver's side view mirror was changed out, there were dents in the chrome, and some other issues.We sat down with the owner and told him about the issues. He assured us he would get to the bottom of things and after looking at the original quote and the new quote he told us they made no money on the job and we all know that was garbage no one works for free and the parts nor the paint equaled up to the amount we paid. After speaking with his staff he told us that he was not replacing the mirror. Even though it was clear this is not my mirror because it is a different color and today 5-16-16 I had work done at the dealership were I purchased my car and they said that is not my mirror and it did not come in my car. read more