Pep Boys- Titusville Purchased 4 Tires included Road Side…read moreassistance maybe 30,000 out of 50,000 Tires Husband Ran over major something in road trashed one tire. I contacted our local PepBoys we had David as our transaction He was so Awesome! They honored the road hazard we had received a great credit on a new tire we purchased road Hazard again total out the door 73.00 A++++++ Thanks David Pep Boys of Titusville Jerry Anderson Chrissy Haller -Anderson

Went to Pep-boys for a alternator replacement that was $443. They left exposed wires for the…read morealternator not even covering them. When I took my car to my normal mechanic for a manifold replacement I saw a wire dangling and my radiator was unplugged. Nobody has been in the engine bay since the car left Pep-boys. They denied doing anything when since I've had the car nobody has touched that radiator cable. It can't come un-done on its own since its held in by a clip that needs to be pressed to un-clip. They denied doing anything. This type of service for $443 for a very important component is not worth it one bit, especially leaving exposed wires next to a alternator. I'm personally never going back to pep-boys for auto repairs.

Awesome bunch of folks happy to help. Needed tires, got great advice and a super set of run flats…read more Thanks to all the employees at this location. I'll be back. They are still awesome. They do get busy sometimes but the waiting room is comfortable and they try to get people out the door as fast as possible. They are good folks working there that care about you getting back to driving.

The staff is nice however they tried to upsell me two fuel pumps that really weren't necessary…read more The module went out It's part of a sales tactic and I was smart enough to catch it It took them a day to get the part from the dealer You can spin this many different ways but it's all about the money. Also I witnessed a Machanic come in with a cabin air filter, the old one was two inches in height the new one was an inch , the Machanic came in for advice and the guy inside says if it fits use it ! We are new to the area and are very disappointed in the service we received. Be honest and the customers will come back!

extremely poor customer service, I entered the store, the only customer, Kevin said hello can I…read morehelp you, I started to state my request but before I finished the phon rang, Kevin ignored us from that point and dealt with the phone call, as the first customer, I thought I would receive service, I guess phone customers take priority. I walked out but feeling very unhappy I went back in and asked for the manager, Kevin was the manager, I stated that ignoring us for a phone call was rude, he said, I thought it would be quick. if the manager acts this way I hate to think how the employees treat customers, not surprised I was the only customer there. Definitely would not recommend for any service!

I am writing to update my original review about Tire Kingdom which can be read below. After I…read moreposted my review, I very quickly received a response with an apology and a phone number to call to resolve the issue. I called the number and talked with a very polite and competent person who listened to my explanation about my experience. After acknowledging something went wrong, she said I should expect a call from the regional manager. Shortly thereafter, I received the promised call from the regional manager. I explained my recollection of the events to which he replied that it was about the same as the account provided by the customer service representative. He apologized and explained there was a communication breakdown and that Tire Kingdom location should have honored the alignment program I previously purchased and free tire rotation for the tires. The regional manager offered me a few options to rectify the situation. I chose to meet him at the same Tire Kingdom location the following morning. When I arrived, he greeted me and was very friendly and professional. He assured me that they would honor the prior commitments made by Tire Kingdom. I was also introduced to the store manager. I did not see the customer service representative with whom I had the issue. The work was completed on my car as promised. I commend the Tire Kingdom/Mavis corporate and upper management team for their rapid response to resolve my issue and to restore my confidence in this company and my plan is to continue to do business with them. In 2022, I purchased a 5-year alignment package from Tire Kingdom and in 2023, a set of tires with free life-time rotation. I was aware that Mavis purchased Tire Kingdom a couple years ago so I called to check if the alignment package and tire rotation would still be honored. I was told over the phone they would honor the alignment package but not the tire rotation. Two days later, I went to Tire Kingdom and was told by a female customer representaive that she would not honor the alignment package but would rotate the tires. I explained that I had called earlier in the week and I was informed it would be honored. She again said nope. I replied that I drove there that morning beause I was told it would be honored and I wasted my time by driving there. She accused me of raising my voice and threatened to call the police despite the complete absence of any threat. I only expressed disapointment and disbelief that she refused to honor the representations made by another customer service representative. In my view, she was rude and escalated the situation. She then claimed she would have honored the package but since I raised my voice I had to leave or the police would be called. She pretended to be a victim. I have been a customer of this Tire Kingdom location for over 30 years but no more. They lost my future business. This customer service representative was very rude, threatening, and not interested in keeping me as a customer. She instantly threw away 30 years of trust and goodwill.

4/28/26 Brought i my 2 tires to mount without balancing and taking my old tires with me. $60 what…read morea scam. There a better places to go nearby like Big Franks in Cocoa, $40 m&b and tire disposal. Others on Hwy 50 in Titusville are Walmart, Pep Boys or closest is Auto Service Center and Earl's Auto Tech

This is a great place... Affordable and good quality... The owner is awesome... Very knowledgeable…read moreand honest, a rare commodity in the auto business... I would recommend it to everyone

I highly recommend Joe his fixed my trailer and truck quick fast and it was the best work I have…read moregotten so far prices is great too .. I'm so thankful we met

Joe really helped us out of a bad situation with our boat trailer, twice!! He was very skilled and…read morerepaired two axels, replaced two tires and our trailer jack. He really rescued us on the roadside. We highly recommend him to anyone who has a roadside issue.

Made an appointment to get my RVs front tires balanced and was in and out in under an hour…read more Mike Bart and company did a great job! Thanks, Tony U

I as over charged by $330(that being 2 hrs of labor they continue to insist is justified). I simply…read morestopped in for a front end alignment and to have them "swap " my two front tires. They mentioned wear on my brakes and I agreed to have a brake service on both axles, but all they did was replace the pads. They also inquired about changing the brake fluid. So to change the fluid, replace the brake pads,and a front end alignment...I was charged $856!!?? Never again!!!

Staff was friendly, cost was affordable, job was done quickly, ride service provided and I enjoyed…read morelooking at their aquarium

Fair cost and some good advice. Well done. They've helped me keep my 02 Jeep on the road. No fake…read morecharges.