I've been at Lifetime long enough to know the difference between occasional issues and a pattern of…read morereally not caring not sure where the GM is? . The "non-heated" yoga class is consistently overheated because the room is still set up for the hot class before it. --just a compromised experience every single time. That's not a scheduling issue, it's a lack of operational concern. Then there's the lighting. If you're on either side of the room, you're stuck with a bright light directly in your face the entire class. It kills focus and completely disrupts the environment. This has been brought up repeatedly, yet nothing changes--which at this point reads as indifference, not oversight. The sauna is even worse. The stone floor gets so hot it can burn your feet, while people walk in wearing sneakers--something that's both unsanitary and easily preventable if anyone enforced basic rules. On top of that, phones are allowed, which completely ruins the experience. You hear notifications, music, constant tapping--there's no quiet, no reset, no sense of calm. It defeats the entire purpose of being there. The relaxation areas aren't any better. There's no real attempt to maintain a quiet, restorative atmosphere. Noise carries, people treat it like a lounge, and the "zen" environment they advertise simply doesn't exist. And then there's the recovery area--where cost-cutting is painfully obvious. There's no staff consistently present, so if you want to use something as basic as a massage chair midday, you have to leave the third floor, go down to the fitness desk, and ask someone to turn it on. That's not convenience--that's friction built into a service you're already paying a premium for. All of this--for $330 a month. At that price point, these aren't minor complaints. They're fundamental failures. And the bigger issue is that none of this is new. These concerns have been raised over and over, and nothing changes. At some point, it stops being about the problems themselves and becomes about what the company is willing to tolerate. Right now, it's clear the standard isn't where it should be. Also, I keep being told to reach out to the management team. I have reached out to Susan more times and I can count with zero response. I don't know if this general manager position is remote but in all these years, I've only seen her once. And I don't get a response. So I have reached out to the management team with all of these concerns and absolutely nothing has ever been done.

I have been going to this location now for 3 years and love. The best club in Palm Beach…read moreGardens!!!!!!

I was a little skeptical at the beginning due to some reviews. I am so glad that I did it. I love…read morethis machine, for me and my goals this is going to work vs pilates. The staff was super nice, it didn't feel like a competition and my instructor was super helpful and guided me all the way through while teaching the class and helping others. She was very encouraging and even gave me tips for my recovery. The class was tough even though it was fundamentals but I am so excited for my journey. Try it!

Do not go here! They will charge your "account" the wrong amount and then say they can not refund…read moreit to your original payment, which is false. They can they just won't. They are very disorganized, take days to answer back a phone calls or emails. Will ignore you unless you stay on them. Classes are ok, depends on who your Instructor is. Some do help you with the moves, some just let you struggle. I hope they can hire someone to help show them professionalism, customer care and how to handle payments.

I called & left multiple messages on this 561-628-9069 number but no one returned my calls. I will…read morebe getting a refund from Groupon for the training sessions I purchased. I honestly do not understand why a person advertise their service but then don't return a potential customer's call. What a waste of time.

Great trainer the only one that has given me great results…read more He's always on time. Shows me proper form and motivates me.

I wish I could give this gym a higher rating because the low price of membership in such a high…read morecost of living area is a relief to the wallet but it is always crowded with never being able to find a space on the floor or the weights you need. Now it's been overcrowded with teenagers for the summer as well which makes the experience even worse. I also wish this location was like other locations with having workout classes. The movie theater cardio room is a plus and the recovery area is also a plus. I hope once they open another location in Palm beach gardens that they take the members feedback and improves it substantially!

Very disappointed with how my cancellation was handled. I had already paid my annual fee the year…read moreprior, submitted notice to cancel my membership, and clearly communicated that I would not be continuing my membership for the upcoming year -- yet I was still charged another $99 annual fee afterward. What is even more concerning is that I provided legitimate medical documentation related to a surgical injury and ongoing recovery, including my provider's credentials, signature, NPI number, and contact information, and was still met with unnecessary pushback instead of understanding and professionalism. As someone dealing with medical expenses and recovery, it is frustrating to have money taken for a membership I had already attempted to cancel and physically cannot use at this time. Customers should not have to fight this hard over a cancellation, especially when legitimate medical circumstances are involved. I truly hope upper management reviews how these situations are being handled because the experience has felt unnecessarily difficult, dismissive, and stressful.

Jamie is quite literally a life changer. If you are looking for someone who will help you not only…read morelove yourself but love your relationship with food, she is your gal. She has given me an optimism with my health journey I've never felt before and is the tough love/support system I have always needed if you're thinking about it. Do it. She will only make your life better!!!!!

Jamie is an amazing coach!! she's helped me so much in developing a healthier relationship with…read morefood and working out. shes so supportive but also holds me accountable to my goals! she's incredible!!

I love this studio. I have been practicing Pilates for almost 20 years. I love this studio, the…read moreinstructors all have extensive training and impeccable queuing. Their new location is beautiful, peaceful and spotless. Danielle and her team help to make my life better because my mind and body work best when I practice with consistency and focus. This is my place of zen.

One of the best studios in the area. Highly trained, intelligent and kind instructors. The…read moreinstructors are diverse and have a wonderful eye for detail. I leave each class knowing that I worked my core, arms, legs, hamstrings and buttocks without compromising my body. Quality Pilates training with qualified teaches that pay attention to the body will not hurt your body. This studio hosts Lolita San Miguel's Legacy Program and trains teachers from all over the world. Lolita San Miguel is one of two master instructors that was certified by Joseph Pilates himself. She's consider one of the elders in the Pilates world. She's alive and it's my understanding she does Pilates everyday. If you want trained instructors straight from the horses mouth. This is it! Enjoy!