They got me in quick, did an alignment, and mount and balance tires. My front tires did not even…read morelast an oil change. They told me to bring it back in so they could check it out. I did so, only to receive a phone call later accusing me of changing parts after the alignment was done. False news. Went down to talk and see what was going on, showed them that the parts have not been tampered with since they had the truck. I could possibly see what the gentleman was talking about with not being able to get the alignment exactly right due to control arm length. However, they supposedly "got it right" the first time, but now they are saying they couldn't. Then, to reiterate, called me a liar saying I changed control arms after the alignment. Because that makes sense to do. They still would not own up to any mistakes. Refused to warranty any tire, tried to sell me on parts, upsell me on new tires and simply would not make it right. Now I am out almost $1k between tires, labor, and alignment. I Cannot recommend to stay away from this business enough.

I have to start out by saying I did not purchase tires from them, but I still give them five star…read more I am new to Colorado and was about to spend $1000 on tires elsewhere. I called them to see what my options were and spoke to Brandon. He was incredibly honest asked me what was on my vehicle now And told me that they are all season tires and they will be fine here. Now he could've done like everybody else and sold me tires just to sell me tires, but he was very honest and save me money and hassle. I fully recommend them for all your tire needs, when I do need to change my tires, I will be going there for sure

Can't say enough nice things about these guys! They do good work and don't use sub-par parts. I had…read moreac work done and they were great to deal with and were on time and budget!

Another pleasant surprise, right here in my little town of Firestone! Honest repairs for a great…read moreprice. You are sent a detailed report (broken down by area of car), with images of who is working on the car, and what parts of the car are being considered for repair, and color coded as to what needs to be repaired or not (green, yellow,red) Work done on time, friendly staff and knowledgeable, not out to over charge or over work. We will be back!

Brought my car in and explicitly told them to check a tire for a nail. They told me there wasn't a…read morenail in it and gave me back my car with all the tires super low. I filled them up the next day. More leaking. Took it to Big O' Tires and they found the nail right away. Shame and loss of money

Last option service go literally anywhere else if possible. 11/11/25. This service is repulsive the…read morestaff is rude and generally lack hospitality.

I was having a rough couple of days last week. My phone did an update and was rendered basically…read moreuseless. So, I bought one online. The next day, I was headed up to Fort Collins to get it. On I-25 in Longmont, I got a flat tire. When my husband went to change the tire, we discovered that the spare was flat, too. A kind passerby stopped and brought my husband to TDS. They filled the spare and checked it for leaks, without charge. When we were back on the road, we scrapped going to Fort Collins, due to time constraints. I wasn't comfortable driving back to Denver on the spare, so we decided to patronize TDS, since they helped us. We were lucky in that they had one tire in stock for my car, which we bought. We explained our time constraints and they worked quickly to rotate the tires, put the new one on, and put the spare in the trunk. These guys are so helpful and they added some good fortune to our otherwise crummy day. They are kind of out of the way for many people, but if you're in the area and you have tire-related needs, I suggest stopping in. Friendliness and a willingness to go the extra mile is hard to come by these days, so when I experience it, I want the whole world to know!

I decided to go to Les Schwab because of my brothers recommendation, And my brother was right about…read moretheir service. I feel fortunate a tech, Miguel, helped me.. his customer service and thought/consideration for customer needs, was beyond and impressive. My visit was over a month ago and felt inclined to leave a message for the excellent service. I've shared my experience with family and friends, and highly recommend Les Schwab, Firestone , co . Miguel's service was beyond and superb!

We keep bringing our 3 family vehicles back for service here. Great crew, courteous, knowledgeable…read moreand above all.. excellent customer service executed here! I recommend to all know!

Great customers service. Justin was amazing with everone coming in and was positive the whole time…read more Had a oil change and will be back.

I took my car to DK and they couldn't find a reason why my tire was leaking. They gave me back my…read morecar with almost 10 psi less air in each tire. Fast forward a day later, tire still leaking. Took it to Big O and Brian found the nail and patched and plugged it for me. Returned it with required psi. Thanks.

my experiences have always been top notch. Awesome customer service, quick appointments that are…read morealways on time, and I can take care of most things auto here. Plus, they have a nice waiting area so I can work while they take care of my vehicle. Jeremy is usually here and always willing to help, and I appreciate it. I take all of my vehicles here and highly recommend you do, too!

Please do not go to this location! My husband dropped off his truck to have TPMS sensors swapped…read morebetween two different sets of wheels and tires. We got the truck and spare set of wheels back and thought everything was finished only to get home and discover the spare set did not have TPMS sensors and someone at the shop decided they were going to keep them for themselves. They were supposed to be put in the spare set and even if they were confused about the service they should have asked if we wanted the sensors back. Very untrustworthy. No warranty is worth having your property taken from you.

I WAS a new customer, went to go get a headlight changed because it ran out. Mind you my car was…read moreold (2010) so i would assume they would charge me between $120 MAX. All they had to do was just take the light out and put in a new one. They decided to take more than THREE hours. Which caused me to be late to work, even though i booked this appointment with extra time, just in case it took longer. So if it was barely busy, just a headlight i had a week ahead appointment and yet it took 3 hours to change?.. The thing that made me a little annoyed. was the fact that they charged me around $300 so double of what i had in mind. Definitely scamming situation. Later that week, I had to go to Grease monkey because not even a week in my headlight, went out completely. This was so frustrating because i know i overly paid, i even asked the workers at Grease monkey and they said it shouldn't even cost or take that much for the headlight it's self. I went back to them, they did see my car as soon as I told them what happened, which i respect. They said i would be looking at the same price once again. NO thank you! Do not come here unless you know your prices. I know they charged me a lot for labor, but you guys had at least 2 other people in the waiting room decent amount of workers, and yet they decided to charge me a huge amount for the "work" labor. Barely needed to touch my car. If anything i just recommend going on youtube and finding a tutorial. I could have saved myself all that time and money. But if you guys need a close place, Definitely go right across! much better service! and are actually reliable and don't just see you as money walking in and out.

I received some great service from Stu and Taylor and one other at this Firestone today. I…read moreappreciate the time put in on the analysis of whats needed, and the service done to my car - thank you! I have been a Firestone customer for quite a few years, and all around appreciate the lifetime service options they offer.

Took my truck in yesterday for service because of a check engine light and got it back the next…read moreday. Not only that but Jeremy broke everything down and explained what could be the problem and gave solutions instead of giving me a run around like other shops. I recommend these guys 100%, I was also expecting the repairs to break the bank but I felt like pricing very fair.

I had my Ram 1500 in for service the other day. I was treated outstandingly! The service was…read morecompleted on time and a good price. Jeremy who I assume is the J in JP's is very knowledgeable and respectful given I was sure what the exactly the problem was. The job was quoted and done on time! This was first time using them, and I will know who turn to next time I have an issue with my truck! JT

The service was prompt & courteous. A problem was discovered that scrapped my entire plan to have 4…read morebalding tires on my truck swapped out with 4 tires I had in storage. I felt sorry that I scuttled a service of this size for them. When presented with a total bill of $30, I countered with an offer of $50 which, of course was accepted. Owning a small business myself, I know what it means to be valued by a customer. -BUT- Rather than running $50 total on the credit card machine, I get a $1.75 service charge slapped on it as well. This once again reminded me that no good deed goes unpunished. Future business of mine will be going to any of their other competitors. Upper management should reacquaint the new location's personnel with the finer points of transactional etiquette.

Found my tire was flat on Friday, 10 minutes before close. Pulled in. 100% stoked with the service…read moreI got. Yea, I could have gone to a corporate franchise, and done it for cheaper... Yea, I was the only white boy there... 20 minutes later my tire was fixed. No problem. $25 and a tip. The crux of the story is, I live for this type of service. Fast, respectful, smiles and positive interactions with owner, staff and other's getting work done. Support small businesses, truly the fabric of our communities. Open 7 days a week. Alejandro's boys work hard. Love this place.