Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

I had taken our vehicle to several mechanics and finally to the Ford dealership here in Knoxville…read moreand after many months the dealership stated they could not fix the issues of the vehicle not running properly. A friend referred me over to Steve's Service Center of Knoxville. A day before taking the vehicle to Steve's, the engine through a rod and caught fire destroying the wiring harness. I had it towed to Steve's Service Center where I was told the wrong engine type was placed in the vehicle which was the cause of all the issues. Steve's had my engine replace with the proper engine under warranty and replaced the wiring harness. The fact that the issues were properly diagnosed helped to covered all the costs. The vehicle runs perfect now! I would not take my vehicle anywhere else or trust my vehicle with anyone but these folks. They know what they are doing and they are honest and trust worthy. I spent four years taking this vehicle from one mechanics to another with no results to resolve the real issue. Best Customer Service - Quick turn over time - Did not over charge for work performed - Very Professional - Inspected entire vehicle including proper tire inflation. Explained everything clearly so I could understand - Best over all Service!

Looking for honest mechanics? You found the right place. Steve and his crew always treat there…read morecustomers right. Great guys.

Did not have anyone to do diagnostic until week passed…read moreWilling to schedule me the next week if didn't find anyone earlier.

My go-to garage for my Porsche Boxster S maintenance and repair Highly recommend for honesty and…read moreprofessionalism.

Just left Beaty Chevrolet. Absolutely the worst service....had an appointment at 7:30, arrived at…read more7:30 - at 9:25 am I asked for my truck back. It still hadn't gone back for service, and it was just an oil change and tire rotation, plus I asked them to check the brakes. The only thing I got? Sorry, we are slammed. Seriously? Then, don't overbook people if you don't have the right number of people to service them. Will not go back.

Absolutely horrible service & communication. Service advisor Tristian left me stranded when he said…read moresomeone would pick me up on lunch since he couldn't put me in a loaner yet, then when asked to speak to his management he laughed as it was a joke and was told he wasn't there. Was also suppose to get additional service and wasn't completed.

My daugter was in on vacation and had car troubles--Chucks car care got her car right in and…read morechecked it over--They found everything that was wrong and got it running perfect--This was an emergengcy for her and she could not beleive the great service she got--She was able to see why I always recommend Chucks car care for my vehicles to get the job done right at a reasonable price everytime----Thanks Again to all at Chucks car care for your terriffic service--

As always, prompt and quality service... most recently on…read morethe transmission of one of my Toyota Camrys. -----------------Dr. Roberts

The salesman was mark he's a Ukrainian dude, I felt like he was trying to relate and definitely…read moregain a connection, it felt like just hanging out with a friend 10/10 service gave honest opinions. And Seth the finance management went above and beyond I've seen anyone go at a dealership, he went out of his way and work he had to talk and joke and find connections, as well as finding me a car that I liked ( which i am more picky than anyone needs to be), after finding me the car he did everything he could to make sure I was satisfied and happy with my purchase including giving me advice money wise and what he would do. I would recommend mark and Seth to anyone looking for a car ever, will take great care of you and make sure your happy with what your paying for!!!!

Kenny Cristillo is the man you wanna see if your looking for a new vehicle. He is honest and shoots…read moreit straight. Wife and I went in just to LOOK!! Well after the no nonsense and making a connection with us we bought not one but two new vehicles.

Local content creator here in Gatlinburg The Gatlinburg Hussey on Facebook YouTube IG and I took my…read morecar here a few months ago for a check up and they were great I wasn't there long either, so consider that too lol

Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that…read moreneeded some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend!

They are excellent people! They will go out of their way to help you! Please see them for your auto…read moreservice needs. You can trust them! They helped me fast and on the spot!!! can not say enough good things!

I was visiting from out of town when my car broke down, and I honestly didn't know what I was going…read moreto do. I called around a few places, but this shop was the only one willing to work me in on short notice. They were super friendly and understanding from the start. They diagnosed the problem quickly, kept me updated on what was going on, and had the parts ordered and installed by the next day. The whole experience was way less stressful than I expected, and the price was more than fair--especially considering I was in a tough spot. Everyone there was professional but also really kind and down-to-earth. They got me back on the road so that we could go home, and I'm so thankful for their help. If I lived in the area, this would definitely be my go-to garage! K.Webb SouthCarolina