I HIGHLY RECOMMEND RICK'S CAR CARE!!!…read more I was visiting from California for the weekend when I discovered a nail in the tire of my rental car. The rental company wanted to charge me for a tow and a full tire replacement, talk about stressful! It was a Saturday and most shops were either closed or too far away. I found Rick's Car Care on Yelp and saw they were listed as open until noon. When I arrived, there was a sign on the door saying they were actually closed on Saturdays. I decided to knock anyway, and I'm so glad I did! To my surprise, a gentleman named Jimmi answered the door. After I explained the situation, he graciously offered to take a look at my tire, despite being closed for the day. He quickly assessed the damage and was able to fix it with a simple plug. Not only did Jimmi go out of his way to help me, but he also treated me fairly and didn't try to overcharge me just because I was from out of town. The whole repair was fast, VERY affordable, and I was back on the road in under 10 minutes. Jimmi was an absolute lifesaver! His kindness and willingness to help a stranger truly made my day. Thank you again, Jimmi! I won't forget it!

I was given a quote over the phone on how much the work on my car was going to cost. The morning…read morewhen I dropped off the car for the repairs, I confirmed once again the cost. When I went to pick up my car, I was told a different final price and he said it was due to taxes. Even factoring in the sales tax, the final total was $20 over what it should have been. This place apparently likes to change the final cost from the other reviews submitted. Very disappointed. I thought I found a good place to go to for car repairs but I guess not.

Good work for a fair price. Milton seems honest and approachable, has done reliable work on…read moreseveral of our vehicles. Glad to support a small local business.

After reading reviews of their "speedy service" for tires, "fitting me in for an oil change",…read more"going above and beyond", I called about a battery. I live NEXT DOOR to their business so I wanted to support my local business. I explained my battery light kept flashing on and off and did they have time to visibly look at it (thinking maybe the connections may be bad). I was willing to wait if indeed the battery was the problem for a repair. It couldn't have taken more than 5 min to just look. The woman on the phone didn't ask any further questions, just dismissed me and said we don't have any openings today. Horrible customer service. Uncaring, inflexible and rude. Definitely no "going above and beyond" or "fitting me in". I'm an older single woman with grandchildren to drive around. So disappointed.

Jim helped us out with some big maintenance issues with our Tiguan. He was very knowledeable and…read morethorough.More importantly, he was very patient while we discussed our options and made a plan for what items to address immediately and what to defer. I didn't get any 'pushy sales vibe,' just honest talk about the options. Based on this experience, he's my go-to guy for future service of this Tiguan and any future VWs we might own. Thanks!

Amazing! I just collected my VW Beetle just now, and they took amazing care of my car, and made…read moresure to call for updates on the car. They also had the lowest quote I had gotten from any other place, which is amazing, plus they have the proper experience with these kind of cars. I recommend them 100% to any Volkswagen vehicle owner!

Best mechanic EVER! Thorough diagnoses and care each and every time I be taken my vehicles for the…read morepast two plus decades.

Tom has always been there for me. He's honest. Doesn't push work that's not needed. Spends time…read moreordering parts with you if it's not available locally. Simply put, he's ethical, honest, reliable, answers the phone and is true to his word. Great guy. Great shop. I'm done going other places and being treated like I'm not wanted. Tom is a sweetheart who really works hard and has great work ethic.

Took a second car to Chuck's and had another great experience. The service is by far the best…read morereason to choose this auto shop, but the work they do seems to also be great. I got an oil change and they diagnosed several other issues with the car. I chose to not pursue the work right away but mentioned that my tires weren't holding air. Turns out they were 10 years old and dry rotted. Chuck's was able to order new tires and get them mounted and aligned all in the same day. Every conversation I had with multiple employees was professional but friendly. I was temporarily in town and had this work done, but based on these great experiences, I'd go out of my way to go to this auto shop again.

These guys are great! I was traveling for work and had a low front tire. Stopped here on the…read morerecommendation of a coworker, and they did not disappoint! Super friendly and they filled all tires for free and said if it happens again come back. So it did, and I did. Turns out I had a nail in my tire. They patched it up and I was on my way! Plus they had a female behind the desk and I believe she works in the garage, too. How great is that? Love it! So if you ever experience car trouble around Sussex, Wi, stop by Chuck's and they will take care of you!

This place is great, I sent earlier the wrong information but Joe and Steve are outstanding!! Pay…read morethem a visit, they are expert on working on cars!!! Thanks

I've been going to these guys for years and the service has always been fantastic. As a young…read morewoman, going to a mechanic always brings fear of getting ripped off. Not here!!! They're the last honest mechanics on Earth. My grandpa and dad have been going here for decades. I love giving them my business. I joke with my friends that I trust Joe and Steve with my life!

Herman was awesome to work with! The service was efficient, great atmosphere and I felt valued as a…read morecustomer. I will now be coming here for all of mymy car needs. Thanks again for the impeccable work!

I traded in my used vehicle (2006 Dodge Durango) for 2 oil changes as CPD was ticketing it and I…read morewas afraid of getting another ticket because I didn't have the money ($800) to fix the Durango oil leak...I had asked to be towed in and they said no for the fix but were at the house within 5 minutes to tow the vehicle away to keep it. They probably sold it for $2,000...Also, Herman kept promising my young kid he could have one of the toy cars in the display case but that didn't ever happen...

We always take our cars to Richfield service. Oil changes, tire rotations and any repairs. The guys…read morealways have a smile on their face and remember you which makes it nice. Prices are reasonable and they are an honest shop. They always get us in in a timely manner.

It turns out to be a great service that has been done for my car. I will be seeing you guys again…read morewhen needed and for my oil change. Maybe tires if the price is right for my budget. Thanks for the great job that you have done