A few weeks ago, I started having some health concerns and was worried about how long it would take…read moreto get everything sorted out. A friend recommended this clinic, and I'm glad I listened. From check-in to checkout, the entire process was smooth. The staff were kind, attentive, and made me feel comfortable right away. I expected the referral process to take days, but they handled it quickly and kept me updated. When I needed medication, the prescription was sent out without delay. It's rare to find a clinic where everyone genuinely seems to care about helping patients. Their efficiency, professionalism, and friendly attitude turned what could have been a stressful situation into a very positive experience. I would definitely return and recommend them to family and friends.

Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.

Dr. Hone has been our family doctor for more than 10 years, since we moved to Rowland Heights. My…read morehusband, me, my daughter and my son are all taken good care from him. I'm grateful that I've found him on our health insurance web! Plus, he spokes the same language as we do, so we really likes him a lot! He is a kind, nice and patient gentleman that everyone likes to talk to!!!! Last, his staffs are all very nice too!

I'm surprised there isn't more reviews about Dr. Hone on yelp already! Hopefully more people will…read morerealize there is one of the best doctors around our little town of Hacienda Heights. So here's the story: I usually don't take any medication and don't trust western medicine for multiple reasons. However, I was very sick and started developing a very sore throat and started getting red patches on my soft palette in my mouth. I was horrified, since it was out of nowhere, and I've never experienced such a thing in my life. Since I couldn't speak, my boyfriend checked out yelp, and saw the lonely 5 star review that the reviewer below left. We both liked the fact that a doctor *gasp* actually spends time with his patients! So to the doctors we went. Okay, so it was 70 bucks just to see Dr. Hone. First of all, I've been to an ENT and spent 120 dollars, and didn't even get a fraction of the care that I got from Dr. Hone. As soon as I met with him, I knew he was a genuinely kind soul. He was very attentive and asked questions, and was never condescending. He explained to me that the reason I had strep-throat like sores in my mouth was because my immune system was fighting the virus, therefore allowing the bacteria to generate... or something like that, haha. He made sense, basically. He also checked my heart and we talked about my heart murmur, when he didn't have to. When the receptionist told him he had a phone call, he asked her kindly to hold it, continued speaking to me, and noticed her urgency, and excused himself to get on the phone. He came right back, apologized, and continued where he had left off, instead of forgetting, like I'd assume some doctors would. Basically, I believe there's nothing to lose here, as I've decided he's the best doctor I've ever been with. I absolutely recommend you to him!

**** CASH ONLY****…read more Haven't been his patient for too long. So I'll just get a review of what I think so far. The doctor is a pretty decent doctor who listens to your symptoms and sit with you while you talk and he charts. ****Big Negatives**** If you want the doctor to sign paper work for time off work or disability, don't count on it!! You'll have to PAY COPAY to visit him and just to SIGN PAPERS!! Had to do that a couple times because he wouldn't sign and his office workers told me they'll do it but didn't. They even said to come and PAY TO GET THE DOCTOR TO DO HIS JOB. ********** Lots of Chinese patients. Be prepared to wait 30+ minutes even when you have an appointment. I wouldn't go when it's in the mornings. All the elderly patients go from 9am-12pm. Be prepared to wait 1+ hour on a Monday 1 or Saturday!! Hours are a bit odd. There's a 2 hour that the whole office takes lunch so you won't be able to reach anyone or call in for anything until they reopen at 2pm. Also, some days office only open until 12pm!! Office staff are young females. Some knows mandarin some don't. The office size is small with only 14 seats waiting seats. Old looking and feeling seats. Office feels like it's really old and very cramped!

I like Doctor Hsiao but the wait time is horrendous even with appointment. Many of my visits, I had…read moreto wait for over 1 hour past my scheduled appointment time before seeing the doctor. I understand the one offs but it occurs on half of my visits.

Very quick and efficient results, Dr Hsu's staff is very friendly and accommodating, great bedside…read moremanner from attending nurse and doctor. Thank you

Indoor decorations.. Looks like in tge eqrly 90s…read more The front desk lady.. She looka like ahe is in her 20s.. Horrible customer service or bother to look up. Our appointment was 10:30am. We got in there and no one told us what we need to do. But we saw a sign in sheet so we signed in. She still didn't look up. After a few minutes husband asked..im sorry we have appointment for 10:30 and this is our first time. She finally looked up without a smile and said in chinese to fill out application. My husband can barely speak chinese so he keep responding in english.. So he point to the application.. And asked a few more questions and she STILL respond in chinese! Can you not get the hint that this patient barely understands Chinese? If you dont want to be there then find a different job. Not putting any effort in your job shows poor work ethic. We didn't get to see the doctor till 11:30am.

At first, I felt a little worried and nervous, but both doctors at this clinic are incredibly kind…read moreand reassuring. The nurses are also wonderful. Every time I visit, they make me feel warm, comfortable, and truly welcome. I previously had a very negative experience with the OB-GYN team at St. Jude Hospital. I understand that doctors see many different situations every day, but for many moms, especially first-time moms, everything feels new and overwhelming. Patients cannot be expected to have the same level of experience or emotional distance as medical professionals. Even when discussing difficult topics such as miscarriage, the doctors here explained that some situations can be medically common or normal, but they did so with genuine empathy and compassion. That made a huge difference. Instead of hearing cold or dismissive words like "we see this all the time," they acknowledged how emotional and personal the experience can be for patients. At this clinic, I truly felt understood and, most importantly, heard. That reassurance meant a lot to me during such an important time.

Dr Han delivered me 17 years ago. Thank you! He's an amazing doctor and knows what he's doing.read more

Dr Shin is a listen-first and patient focused health care professional. Incredibly detailed and…read morevery fact based. Go with confidence!

I have accompanied both of my parents to numerous medical appointments throughout my life, often…read moreserving as their English translator from a very young age. In my experience, this practice is truly a rare gem. The communication, responsiveness, follow-up, and overall professionalism have been exceptional. Dr. Shin consistently treats my parents with the utmost respect and genuine kindness. The care provided feels personal and compassionate, making patients feel like family rather than just another appointment or transaction. I highly recommend this practice to anyone seeking a trusted family physician. Appointments are efficiently managed, wait times are minimal, and the staff and doctor take the time to listen without making you feel rushed.

I had my first & last visit w Dr. Edwin Choi. He was beyond rude and dismissing. Ill be looking for…read morea new primary immediately. I would not trust him to work on my cat let alone complicated medical issues. Cold demeanor he does not even deserve one star

From the owner: Nanoom Medical Group offers comprehensive healthcare for a patient’s entire family and what makes…read moreus different is that we also focus on preventive care.

I originally transferred my child to this hospital out of sheer necessity, but I never expected to…read moremeet such an extraordinary doctor here. To be fair, the hospital's facilities and systems are quite outdated. The environment is not as clean, modern, or child-friendly as other children's hospitals that usually have bright spaces and play areas for kids. Even the admission forms are still on paper, available only in English and Spanish, which was difficult for me as someone who mainly reads Chinese. Everything changed when I met my child's doctor. She is a young Asian female doctor who speaks fluent Chinese. Her patience, attentiveness, and genuine care for children deeply moved me. Whether it was an examination or a procedure, she always asked for my consent first and carefully explained everything to both me and my child, which gradually eased my child's anxiety and resistance. My child lost his mother a year ago, so I have been especially concerned about his mental health, but I hadn't found the courage to tell him the truth. Now that he has turned four, I decided to seek advice from a family doctor. Her unique perspective and simple, understandable words touched me and gave me the courage to finally make a decision. From her eyes, I could see sincerity, compassion, and deep empathy. She cares not only about a child's physical well-being but also about their emotional growth. She offered me practical advice and thoughtful guidance that brought comfort to me as well--someone who is still struggling with grief. In many ways, she helped heal me too, restoring my confidence and hope for my child's future. I am truly grateful, and I feel very fortunate to have met such a doctor in a hospital I never expected much from. For me, it was a blessing--and for my child, who has already endured such hardship, it was an even greater blessing.

Since you have multiple locations and your MSO sends out authorizations to patients then you should…read moreindicate which office the patient has an appointment to or at least contact them and tell the patient as a reminder they have an appointment at specified location. I drove in one hours worth of traffic only to find out I was at the wrong location. It took me three months to make the appointment which really pissed me off! I hurried over to the correct location to see the doctor I was assigned too. As for the actual appointment the front desk nurse apologized for the mishap. I was seen by the nurse who was courteous and professional. The doctor I was assigned to was professional and answered all my questions and made me feel at ease as it didn't seem to me he would drag me through a bunch of unnecessary tests like some other specialist. Outside of the mishap I'd recommend this Doctor Yeh.

This entire visit has just been annoying. What's the point of making an appointment if you double…read morebook your patients and end up waiting an extra 45 mins. I left and asked them to call me when they're ready to see me. I came back and I'm still in the office. The doctor saw me for 5 mins and I've been waiting for over an hour. That's ridiculous. Other patients are prioritize before me which is unfair because I have already been here for way too long. They asked me if I want to reschedule and I said no because I know they're already booked for the entire month. My doctor referred me here and I'm not going to drag it on for another month. I'm never coming back.

Hi Dr. Tu. This is bitter sweet but I wanted to let you know about your employee who was the…read morereceptionist on the phone on December 3rd. She was very unprofessional and she laughed at us with her coworker and didn't try to hide it and then hung up on us. Maria and I both left a voicemail. Hopefully she didn't erase it. She also gave us a name but I'm almost positive it was a fake one. She wanted me to come, and pay for a visit because I told her that they made a mistake last time and only gave me a 90 day prescription when you ALWAYS give me a one year. She wanted me to come down and pay for another visit (of almost $100) and wouldn't understand that it was a mistake. She even had the gall to say that doctors have a right to do it. So I said in the 10 years he never did it and it was a mistake but she insisted I come to the office, wait, and pay. She kept doubling down to come to the office and said I could not talk to you but she would leave you a message. I didn't believe she would hence the reason I'm writing this review. So I went online and got a prescription and my meds for half the price of going to your office and spending half a day there. I went there because of you but your employee and the girl that worked with her that day on December 3rd left a bad taste in my mouth. If you like, you can call me and I will take this review down. Please talk to your employees because they are costing you business with their attitude and they seem to not care that they are hurting your business. You deserve better human beings working there that have compassion for your patients. Not someone who is just there for a paycheck and wants to make life miserable for other people. Unfortunately the other people are your patients.

I have been seeing Dr Tu for 30 year, and yes he's a great Dr but unfortunately lately he never…read moreshows on time, there are times when I have to wait three hours in order to see him! Now let's talk about the staff including the assistant nurse, I have never seen such unprofessional people! I'm considering changing Doctors, I feel bad for Doctor Tu, but I can't deal with all the stress!