They did a fabulous job on repairing and refinshing our pine floors! Wayne was a pleasure to work with and worked out our tight turnaround time. Couldn't recommend them more highly! read more

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Wayne from this company gave us a competitive estimate to repair and refinish hardwood floors in a rehab in Halethorpe. Saw good online reviews. Wayne called during the refinishing and told me he went ahead and replaced some extra flooring in a closet and charged and extra $300.00 to me. After work was completed he walked me through the house quickly, hit his checks, and was gone. Painters arrived next day for touch up and discovered that floor men evidently did not shut off and seal forced air system before sanding . Also we suspect a sander without vacuum was used. As a result the new HVAC SYSTEN WAS CAKED WITH SAWDUST. The House was covered in dust. House was professionally cleaned and new furnace filters were purchased . Wayne apologized and said send the bill to him. Then he did not pay. The holes from the old radiator system were plugged with what looked like plywood and it is very evident in every room. Found numerous spots where the stain is missing. All in all it is the worst job I have encountered in 35 years remodeling experience. If you are new to the Baltimore area due yourself a favor and skip this guy read more

Save yourself the frustration and heartbreak and don't let the John K. Eareckson & company anywhere near your wood floors. First, they are a broker that uses subcontractors that neither have the skill set or knowledge to be refinishing wood floors. It's piecework to them and seems they could care less about doing a quality job. Several issues were pointed out to the subcontractor during the sanding process which they ignored until later when their mistake was pointed out by the Eareckson Companies project manager, well after the job was done. I requested a walk-through with the project manager (which didn't take place until a week later) and after the results of the meeting they send back someone to repair their mistakes, unfortunately, they made a bad job worse. They literally ruined my floors, between the un-sanded areas to botch application of the finish in several places. I will also mention that they made a mess of my house as well, dust very where, very little clean-up, and the polyurethane on baseboards and walls. Damaged the front door and its saddle. They even dumped there sanding in the park across the street, neighbors were none too happy. So do yourself a favor and forget about the John K. Eareckson & Co. You'll be a lot happier. Brendan read more

I met Wayne from John K Eareckson at the Towson home show and when we decided to have our floors refinished e received three quotes from flooring companies in the area. Wayne's team came in at a competitive price and made some great suggestions when quoting the floor. Wayne's team was here 2 days and sanded the old floors down that had been covered by carpet, stained and sealed them with a natural finish. The floors look fantastic and the service matched the finished quality. Thank you for a job well done! read more

Hopefully they are more professional in your home than on the road. One of their drivers cut me off, turning left from the right lane with NO SIGNAL. I tried to get a picture of the truck so I could record the plate #, but he sped away before I could safely get the shot. I guess he saw me try to take the photo, cause after pulling into a parking lot, he aggressively pulled up to my car and through a business card in my window, as it to taunt me. read more

Estimate, scheduling and completion all on time and excellently done. We had two rooms done at once. They kept the dust levels low and cleaned up perfectly. Very responsive to questions and concerns. read more

Job was completed on 6-7-12 As being part of the military. Professionalism, customer service, and being on time goes a long way. Wayne (manager) came by and did the measurements and told me that I will receive the estimate by e-mail. The estimate did not arrive until the night before the job. The estimate only appeared after I called him that same day to verify (for peace of mind) that the contractor will arrive at 8 in the morning. Furthermore, due to time constraints of having to put the home on the market I went through several phone calls on Sunday to verify if his worker can come out this week. He did not meet the times he assured that he would call back to and only then did I receive a phone call after 9:30pm to say it could be done. That sort of behavior only happens from a lack of respect for the customer. I needed the job done that week, so I was left with little choice (He knew it). The reason why I gave it a 3 is because I was impressed with the work done to the floors overall. The contractors that came in was very polite and kept me up to speed if there was anything that needed to be done on my end. If my experience with Wayne was better I would have given his business a 5. read more

This company did some wood floor repairing and refinishing for me. They were the worst contractor I've ever hired and I've done a lot of home renovation. They were to salvage some of the wood from another area of the house and use it to patch some floors that were getting refinished so that all the wood looked the same. I took a short vacation while they were working and came back to find they had torn up the floor in the wrong part of the house and then tried to cover up the damage by moving my furniture over it. The next day they showed up and reeked of liquor at 8 am. The floors that were "finished" were covered in wood filler and rough. They offered to fix everything but there was no chance I was letting them touch my house again. I have new locks now. Stay far far far away. read more

They chose a time for a visit and estimate (a window of 10 am to 11 am). Someone called at 10:42 to say they'd be another hour and a half before they came out. If they can't respect their customers' time and manage their own schedule - how could you trust them with your home. HIGHLY unprofessional. read more

I have worked with this company twice, and both times they did a fantastic job and went above and beyond to make my floors look amazing. Both times I needed some refinishing work on existing hardwood, and in some areas needed to pull up either carpet or linoleum and install new hardwood. In both cases, it far exceeded my expectations. In fact, it looked much better than I thought it would! The prices were fair and comparable, and the quote I got was what I paid after the work was finished--no add-ons or last-minute surprises. They were also very flexible with regard to scheduling, which was very important because my wife and I both work full-time and have an erratic schedule. And they were very easy to reach. My hardwood looks so wonderful, I would never dream of using anybody else for future projects. They made it so easy, and the result was absolutely, 100% perfect. Highly recommended. read more