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    858 Flooring & Remodeling

    5.0 (3 reviews)
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    Services - 858 Flooring & Remodeling

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    Arcade Carpet One

    Arcade Carpet One

    1.0
    (5 reviews)

    Arcade Floors Carpet One needed 4 return visits to our home to reinstall the carpet properly. And,…read moreit is still bubbling/swelling due to poor installation. Worse yet, the sales man, Lee Butz showed NO concern toward our time and inconvenience. Furthermore, the store owner failed to return numerous calls to her to seek resolution toward customer satisfaction.

    WARNING don't not use this company, the salesman LEE will lie to you and tell you what ever he…read morethinks you want to here to sell it to you. The product its self was fine, but the people in this company are very shady and not pleasant. I purchased a sheet vinyl floor for my kitchen and had 2 minor problems so i went in the next day to tell them and order another 9000$ worth of flooring for the rest of my house and the salesman said and i quote" what do mean the guy told me you liked him" what in the world does someone being a nice person have to do with the work that was done???? And then come to find the sales person lied about having to use a 800lb roller on the floor and that was the only reason we paid them to lay it in the first place. And then they send the sub contractor out so i could show him what was wrong and he told me there wasn't anything he could do with out seaming a new piece of vinyl in, which wasn't an option because i specifically went with them for the fact that my kitchen was 13ft and they had a vinyl that was 13ft and alot of places didn't have. After the contractor came to look at it the company was supposed to call me but they never did and they sent a letter telling me they would charge me a late fee because they didnt receive there payment. So i had to call them and the owner or manager or who ever this lady was, offered me 3 solutions 1. be unhappy 2. Come Take the up floor 3. Fix it with a seem. Unfortunately non of those are a solution. And in my mind was a joke that she even offered them as a solution.

    858 Flooring & Remodeling - flooring - Updated August 2026

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