I highly recommend John Lam and his team to meet your insurance needs. I've been a State Farm client well over 30 years and have multiple policies. My first agent passed away, and my second retired. I was then assigned to John's office. John personally called me to inform me he was taking over. I was skeptical because Debbie at the previous office was fantastic. John and I met at his beautiful office, and he introduced me to his team. John was very professional and patient with me and spent over two hours reviewing all my policies to see if I was over or under insured and to see if I could save some money. John has been in contact with me ever since. I feel I'm in very capable hands! read more

Personally, I never look forward to speaking with insurance agents because you never know if they are truly watching out for you or if they are trying to take advantage of you. However, I was seeking an alternate auto insurance company / coverage because I was not happy with the one I had prior. I was introduced to John's agency, where I received a genuine, authentic welcome from him and his team. After running through the different auto insurance options, I sought out John's recommendation for the best, affordable coverage option. I am not knowledgable in auto insurance coverages, so John helped alleviate my anxiety and kindly helped me navigate to what would be the best fit for me. What I respect from John and his team is that they are patient with you and they never fail to meet your needs. read more

I highly recommend John and his whole staff. They were very helpful. He went over my policies and explained each one fully. Thanks, John. Your help was greatly appreciated. read more

John's office is always on top of communicating with us on upcoming policy billing, changes and updates. Thank you Chris for taking such good care of us!! I appreciate having a local agent I can reach out to anytime. read more

As i have been a long time State Farm customer and been thru several agents, John is the best agent i have ever encountered. John and his staff provides a high level of expertise to meet all my expectations especially with many different policies i have with State Farm. Moreover, their response time and urgency to my needs are superb! read more

I love this agency. Always so helpful and honest. Cecilia is my agent and always goes out of her way to help me. Most of my family has switched over to this insurance and is very happy! They are very friendly, knowledgeable, and honest here. Most importantly their rate is very very good! Who doesn't love to save money and receive good service! Also, thanks for the bottles! Dropped by to make a renewal payment and receive bottles. read more

John Lam - State Farm Insurance Agent - Cool bottles ! - Auto Insurance Near Me - Diamond Bar, California

Cathy provides us the auto insurace with the best price that I have received. And she's so nice to help us to explain the details of the insurance policy. Professional attitude , really taking responsibility, and also the best price, highly recommended! read more

John is the most professional agent I ever met. He explained the coverage to me patiently. Whenever, I call him, he always answers the phone. Even though, he missed my call, he will call back ASAP.I will recommend him to all of my friends. read more

I love John and his team! I'm a college student and new to insurance. I had so many questions and Chris was able to help me. He didn't make me feel bad and made sure everything I needed was taken care of. Chris also called me the next day to check if I had any additional questions. They're a joy to work with and great customer service. They also gave me a college credit card to help me establish credit and cool mug for my late night studying! read more

John Lam - State Farm Insurance Agent - Auto Insurance Near Me - Diamond Bar, California

Switched over from another insurance provider with John's assistance. He was thorough in his process of explaining coverage, very efficient in procedures while being patient, genuine and caring in answering questions during a time sensitive process. John paid close attention to what was best for my business and employees while keeping my budget in mind. Look forward to working with him and State Farm. Thank you, John! Glad to refer other small business owners to work with you too! read more

John and his team are awesome! They are very knowledgeable, easy to reach, and very hard working! They really make you feel like they are working for your greatest benefit. read more

I contacted John for our business needs and he delivered. Quickly efficiently and with no BS. John and his teams response times are amazing. Looking forward to a long relationship. If your looking for commercial insurance don't hesitate to contact John. read more

I have full confidence in John and his staff to manage all of my insurance needs. Since moving all of my policies (awesome multi policy discount ) to John I can honestly say it has just been smooth and headache free! read more

Recently transferred my policy over to John's office after my original agent retired and I couldn't be more happier. As soon as the transfer happened, John promptly called to go over my multiple policies with State Farm. This was the most thorough review I've ever had and made me wonder why my previous agent never took the time to do this. He uncovered discounts that I thought I had already but I guess my previous agent missed. Thanks for all your help, John! read more

I've been having issue with my previous insurance agent and I was refer here by a coworker. A few days later, I called in the office and asked some questions about auto and home insurance. The person who answered the phone was very friendly and helpful. She was able to give me quotes over the phone and I was able to switch over on the phone. But I wanted to tell my family first before I switched the entire family over. My dad decided to go in the office with me next day and ask more questions there. When we walked in everyone was friendly and greeted us. John was able to help us and pulled up the quote from yesterday. He took his time to explain all the policy to us and gave us options. He kept asking if we have any questions. And my dad asked a lot of questions. But John was very happy to answer all of those. I can tell a difference between John and my previous agent. Even his team is very friendly! I never knew State Farm offer credit card. Cecilia helped me open a credit card and It was approve on the spot. The card will be use for my auto monthly home and car insurance payment. The rewards benefit seems very rewarding! Thank you John and team !! read more

Thank you John and staff for all the help. One of the best things about John is that he follows through and most of all he is very prompt on answering questions and helping getting things going like my insurance. It's very nice to know that important things like mortgage insurance and car insurance are up to date. He went into detailed which made it easier to understand. He is always willing to help and answered all my questions. Very professional. I really appreciate all the help. read more

I Have to tell you John is a great guy, by saying that i automatically took a liking into him. Honest straight forward and to the point. I currently have car insurance house insurance and life insurance great prices. I love the fact that he follows up with each and every client of his. You can always count on my referral. Thanks John read more

I got into an accident back in 2020 and my auto insurance premium went up big time when is time to renew for another year!!! I began shopping around and I came across State Farm Insurance as John Lam is one of the agents in the Diamond Bar location. He was professional, took his time to understand the type of coverage that I was looking for, and offer a plan that was much more affordable than my previous insurance company. At the end, I switched over my auto insurance, homeowners insurance, and umbrella policy over to State Farm and highly recommended to anyone that would like to save some money!!! read more

After trying to look for a great insurance company I recieved different quotes from other insurance companies but none of them were as great as John Lam's insurance inc. I highly recommend this company for any type of insurance you need! read more

Jake from State Farm?? More like John from State Farm! Customer service was top notch, and he was able to provide my parents and I with professional and knowledgeable information about insurance. The office is very welcoming and working with John was very easy. He provided me with answers to my questions. It was nice that his office is multilingual because it helped make things easier, as he spoke Chinese to my parents. read more

I got great service and I was able to save some money and bundle auto, home owner and life-insurance, they very knowledgeable. Actually was able to get the quote over the phone which was great, I don't have time to walk in. They have full banking service which I didn't know about. I will definitely be referring business to them. They are so awesome!!! read more

John Lam - State Farm Insurance Agent - Auto Insurance Near Me - Diamond Bar, California

Life insurance is a hard conversation to have & John Lam made it very easy to understand. He customized some things for myself and my one year old son. His office is not like any other insurance office very modern and also very classy. John was available in the evenings and also on the weekends for appointments. If you want to protect your family, you have to come see or talk to John and his team. I am so thankful for all the help they provided ! read more

The team at John Lam's office totally took care of my car insurance - the staff is super nice even when I asked some basic questions, very patient and informative. Thanks guys and thanks for the info on the insurance and Credit Card!! Awesome read more

I live abroad, so my time in the States is short. John was most understanding and accommodated my time. I wanted a low cost life insurance policy, John took the time to explain the terms, the benefits, the difference between coverages, etc. He answered all my questions knowledgeably and patiently. He even makes house calls so that I did not have to take time away from family during the holiday. I was thoroughly impressed with John, the insight, knowledge, sincerity, and concern he showed assured that I was making the correct decision for myself and my family. read more

I am offically insured by State Farm!! The process was very well taken care of. John will help you out with every step. I was very satisfied with the service! All the workers was very helpful and answered all my questions in such a nice way. They helped me get the best price Really am thankful I found John Lam's StateFarm! read more

If you are looking for the best insurance agent ever, you must choose John Lam State Farm. John and his team do such an amazing job and no matter what I throw at them, they quickly get it done. I've used John for a number of years and I wont ever change. Give them a try and you will see what I mean. read more

John and the office have been wonderful to work with. I called him up out of the blue one day trying to get a quote and he ended up saving me money! :) I have auto & renter's insurance with State Farm and John was extremely helpful throughout my phone conversation with him and in person. He's extremely professional, polite and genuinely wants to help his clients out. He's great with kids too! Channa in the office responds in a timely manner to all requests and made sure my needs were met. Thank John & Channa! read more

I Needed renter's insurance before I can get the keys to my new place so I needed it ASAP . I asked around and my friend referred me to John and he was really helpful and on his game. He got it done for me in less than 10 minutes , no lie!!! If you ever need insurance and like great service, call John. read more

I've known John for over a decade; he has excelled in the financial services arena and it's no exception as he delivers as a professional and extremely responsive insurance agent. He has helped me with car insurance, renters insurance and home owners insurance. John is proactive at sharing benefits of being fully insured and this has positively impacted my peace of mind and financial standing. Thanks John and team! read more

YAY! Got my e ring insured! Thank you Cecilia for the bridal expo ticket. Can't wait to talk to you again at the event! read more

John Lam - State Farm Insurance Agent - Auto Insurance Near Me - Diamond Bar, California

I needed to switch auto insurance. I called a few agents and got some quotes. By far, John Lam is the most professional I have ever work with. Most agents came off as salesy and you feel like just a number. Not with this insurance company. His employees are a pleasure to work with and John makes you feel like family. I feel like I known him for years. Needlessly to say, not only does he cover my auto but I switched my home owners, my girlfriends auto and we got life insurance! Truely, a one stop shop. I look forward to working with him for years to come. By the way, the office is spectacular! read more

One of trust State Farm agent in Diamond Bar! Stop by the office and you will have different experiences for insurance!

Met John through a mutual friend! He gave me a great deal, great customer service, good prices. Definitely sticking to State Farm with him and recommending anyone else to him who needs insurance (: thanks John! read more

Great insurance rates as well as friendly customer service by all employees. They always try there best to help you out in all circumstances. In addition if you have a certain request to speak with anyone they get back to you immediately. Definitely a highly recommended location. read more

I highly recommend John Lam -State Farm for all of your insurance needs. I finally had the privilege of meeting my agent John Lam and his friendly staff last week, I recently had a last minute family emergency and had to barrow from my Life Policy, and John Lam had a check for me the very next morning. I greatly appreciated his attention to detail, he was very sympathetic to my situation, he treated me more like a family friend rather than just a customer, and that made me feel comfortable, and helped put my stressful situation more at ease. I've been a State Farm customer for over 16 years, I was reassigned to John Lam about two years ago due to my original agent retiring, and I must say I am very pleased, and impressed and look forward to working with John Lam and his wonderful staff again very soon. read more

It's hard to leave anything but a glowing review of Mr Lam and his office. He's knowledgeable, prompt, efficient, and his empathy disarms conversations that aren't always the easiest to have. Couldn't recommend this office with any stronger conviction and thanks John!!! read more

Like a good neighbor, John Lam is here. Thank you John for helping my mom with restaurant claim. You made the process so much easier for us. And thank you Cecilia for returning our calls back on a timely manner. I will recommend this agent to people! read more

I was able to get my motorcycle insurance at the lowest rate compared to geico and Allstate through State Farm. I had issues at the dealership with the bike I was purchasing so had to make last minute changes to my policy. John went out of his way on his day off to make any changes and allow me to walk out of the dealership the same day with a new bike. read more

John is the best insurance agent I know. I always refer my clients who mostly restaurant owners, to him for a liability insurance, worker's comp, etc... He is very responsive and professional. I'm very confident that I can refer my loyal customers to him. read more

The service is fast ,efficient,and friendly, You guys save me thousands dollars on workers compensation a year, Thank you so much for you guys ! I wish I could put 10 stars for you guys ! read more