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John Lee Nissan

3.0 (68 reviews)
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I purchase a 2022 Nissan Frontier PRO-X from Eric Small at John Lee Nissan. Eric made the entire process an had the opportunity to easy and comfortable process. Eric was very helpful, always smiling, and listening to any questions or comments I had. When it came time to try and finalize the deal, Eric went out of his way to make the deal that I could reach within grasp. I would recommend Eric to anyone looking for a new or used automobile as he is a pleasure to work with.

Sandra W.

Great car buying experience with Gergo and John Lee. Gergo was very responsive, easy to work with and made the process seamless. There were no high pressure tactics and it was overall an easy, pleasurable and fast process. Thank you GERGO!

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2 months ago

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3 months ago

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4 months ago

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Lawrence W.

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5 months ago

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1 year ago

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Lawrence W.

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10 months ago

Just did business with Shelly at John Lee Nissan and she was friendly and professional. Highly recommend you see her for your car needs.

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Lawrence W.

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1 year ago

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Lawrence W.

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1 year ago

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Lawrence W.

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2 years ago

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Lawrence W.

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4 years ago

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Lawrence W.

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4 years ago

The team at John lee Nissan is great! Friendly and professional. They helped me get a car within my budget and style!

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Lawrence W.

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4 years ago

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Lawrence W.

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2 years ago

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Lawrence W.

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3 years ago

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Lawrence W.

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4 years ago

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Lawrence W.

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3 years ago

Eric Small was very helpful assisting us buying a car! Very satisfied with John Lee Nissan.

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Lawrence W.

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3 years ago

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Lawrence W.

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11 years ago

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3 years ago

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5 years ago

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Lauren N.

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5 years ago

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5 years ago

Great experience with Kasey! Ask for him for great customer service. I love my 2021 Versa!

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5 years ago

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3 years ago

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Lawrence W.

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7 years ago

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6 years ago

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6 years ago

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3 years ago

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Lawrence W.

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4 years ago

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Lauren N.

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6 years ago

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3 years ago

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Lawrence W.

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2 years ago

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Lawrence W.

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5 years ago

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6 years ago

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6 years ago

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4 years ago

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4 years ago

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Lawrence W.

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6 years ago

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6 years ago

I highly recommend Antone if you are looking for a vehicle. He is fantastic and will take care of you.

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5 years ago

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Lawrence W.

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Review Highlights - John Lee Nissan

I purchase a 2022 Nissan Frontier PRO-X from Eric Small at John Lee Nissan.

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AutoNation Ford Panama City

AutoNation Ford Panama City

2.8
(113 reviews)

After thousands of miles of travel, Ebony (2015 Expedition) needed maintenance. We are new to this…read morearea so I fired up Yelp looking for a Ford service place nearby. After finding Auto Nation, I made an appointment online and I was set. I arrived to my appointment on time, walkes in and was quickly greeted by Mike. He was polite and attentive. He got my car right in for diagsosis and directed me to their customer lounge, which had coffee, water and flavored drinks available. I sat down, put my tablet on their free wifi and did some work whike waiting. After about 20 minutes, Mike came back with a diagnosis and a price. I told him my extended warranty / service contract was going to cover it. I was going to call the company but he said he would take care of it. After about 5 minutes, that was all squared away and they were working on Ebony. It took about 90 minutes and Mike returned. He told me they did a multi-point inspection as well, no extra charge, and all was great with the car. He took me to the cashier, gave some closing pleasantries and he was on his way. The cashier was also polite and attentive. Within 4 or 5 mimutes I paid and was on my way. The whole experience was easy breezy and I was well taken care of. The only reason they do not get 5 stars from me is because they do not offer loaner cars. I would recommend Auto Nation and will use them again.

Complete lack of customer service. Brought my Transit in for…read morea recall on the backup camera (second recall on this - you'd think Ford would have figured this out after 20 years). Dropped off at 10:00 on Thursday. By 4:00 the tech still couldn't figure out how to update the software. Service Advisor (Karen) said they needed it for another day. Called Karen Friday at 10:00, 12:00 and 2:00 - couldn't connect and no return phone calls. After the third attempt I tried the service manager (Jennifer) and didn't get a call back either. At 3:30 I tried again and pretended I didn't know who my SA was so I would get transferred to the pool. That SA admitted Karen wasn't in the office that day (???) and that the tech was just finishing. I was scheduled for oil and tire rotation but canceled that to avoid them holding my vehicle any longer. So the SA (Karen) either had the day off or called in sick on Friday. No-one bothered to call and let me know and the receptionist kept transferring me to someone who wasn't in the office. No-one else bothered to pick up the slack, the service manager didn't cover her employee or return calls and the techs obviously can't be trusted to perform any work. On top of it all, my Transit still thinks the service hasn't been completed so I'll have to bring it in again (NOT TO THIS DEALER) and either have the work performed or validate it is complete.

John Lee Mazda

John Lee Mazda

3.5
(30 reviews)

Out of state on vacation and brand new brakes on our car, I feel a grinding in one of the front…read morebrakes. A rubbing sound without the rotors being wet. 900 miles from home and two days into a week long vacation and it becomes an instant issue. Called my dealer and then John Lee Mazda service center and they fit me in on a stacked schedule no issues. They checked breaks, greased them and even washed the whole SUV. Even though they aren't affiliated with the Mazda dealership I had the brakes and rotors done, they still did all mentioned. Very kind and knowledgeable gentleman at the service desk and we learned a lot about the newest Mazda SUV's out today with friendly staff throughout the facility. We've owned 3 Mazdas from the Mazds2 ,3 and CX5. Another new CX5 or 30 is in the near future. Solid cars and a vary clean and bright dealership with no hassle showrooms. Thanks especially to the Service guy.

I had a very disappointing experience with John Lee Mazda. From start to finish, the process was…read morefull of misleading information, poor communication, and what felt like constant dishonesty. I was given inaccurate details regarding car payments, bank approvals, and the total price of the vehicle, and those numbers kept changing throughout the process. What I was initially told did not match what I was later presented with, which made the entire experience stressful and untrustworthy. It felt like I was being told whatever was necessary just to move the deal forward, rather than being given clear and honest information upfront. Buying a car is already a big decision, and the lack of transparency made it even worse. Unfortunately, this isn't an isolated type of complaint..there are reports from other customers mentioning price changes after services and issues with transparency as well. Overall, I would not recommend this dealership if you value honesty and straightforward communication. There are plenty of other places that treat customers with more respect and transparency.

Bill Byrd Kia

Bill Byrd Kia

3.0
(20 reviews)

My father, a proud Veteran, recently passed away and left my mother a small life insurance policy…read more He specifically wanted her to use it to buy a reliable vehicle. She purchased a used 2020 Chevy Trax from Bill Byrd Kia, trusting their assurances--both to her and my husband (a mechanic)--that the car had been fully inspected and that any necessary repairs would be handled. My husband even provided them with a list of items to check. The only issue they acknowledged at the time of purchase was the tire pressure light, and they told us the sensors would be ordered and installed later. However, my mother never received a call back about those sensors. Then, within a week, the check engine light came on. Because of her experience so far--dirty interior, broken promises about the sensors, and overall lack of professionalism--she didn't feel comfortable returning to Bill Byrd Kia. Instead, she brought the vehicle to Bill Cramer Chevrolet, where they found the catalytic converter needed to be replaced and finally addressed the tire pressure sensors. The repair cost totaled around $3,000. On top of that, she had to leave my car at the shop for a week and rent a vehicle--additional expenses she couldn't afford, especially after just losing her husband. More repairs were needed, totaling another $1,000, but she couldn't cover them. She had already spent over $11,000 between the vehicle and repairs. Ultimately, with the help of the Chevy dealership, she was able to trade the car in for a new one, using the remaining insurance money. She brought the repair bills to Kia and spoke with Manager John K., who said he would discuss the matter with the owner and call her the next day. She never heard back, and when she followed up, he told her they would not be issuing any kind of refund because it would "not be beneficial" to them. Not only was my mother sold a defective car, but she was also treated with complete disregard and disrespect. It's deeply upsetting that a business would take advantage of a grieving Veteran's widow--especially after being given a chance to make it right. I am extremely disappointed and angered by how this situation was handled. No one should be treated this way, especially not someone in her vulnerable position.

Joy L. My Veteran…read morehusband recently passed away and left me a small insurance policy and wanted me to use it on a reliable vehicle. I purchased a 2020 Chevy Trax from Bill Byrd Kia, yes it was a used car but they promised me that everything had been checked out except for the tire pressure light and they were supposed to order the sensors and I never heard back on when they were to come in and then the next week the check engine light came on and I was not going to bring the car back to Kia(they couldn't even fix the sensors), so I took the car to Bill Cramer Chevrolet and they had to replace the cadillac converter and the tire pressure sensors to the tune of $3000.00. I had to leave my car for a week and had to rent a car, now as I said my spouse had just died so I had no extra money for all of this and it was going to cost me another $1000.00 for things that were also wrong with the car. I had already paid over $11000.00 for the car and repairs, I had no more to pay so I traded in the car for a new vehicle, not wanting a payment so I used the remainder of the insurance. I took the repair bills to Kia and spoke with the manager John K. and he said that he would have to talk to the owner about a refund. He was supposed to call me the following day, but I had to call him and he said that they could not help me because it would not be beneficial to them to refund my money. So not only do they sell junk cars but they do not have any respect for Veterans, their spouses or their customers. I have never been so pissed off and disappointed in an establishment that would take advantage of a Veteran's widow.

EJs Auto World

EJs Auto World

1.6
(13 reviews)

Absolutely horrendous service. I purchased a car in February from Ej's, before leaving I notified…read moreChris that the headlight was not working. He said it was probably a bulb and needed to be replaced and that they would reimburse me for the purchase. After taking it to a mechanic, the entire frame needed to be replaced. We were told by Ej's that we needed to contact our warranty for replacement. This car has been nothing but trouble since we bought it. Mind you, it is a 2014 with 70k miles. I thought it was a well taken care of vehicle. First the light, then a temperature probe, then spark plugs, tires, cylinders, and now the car is not starting. I have had it less than 6 months and it has been in the shop 4 times already. Thousands have been spent and it is STILL not running. I would recommend for everyone to stay as far AWAY from this shop as possible.

This is a little family ran shop and they were so great to me. I came in with a Chapter 7 BK issue…read morewhere I needed a vehicle and I was having trouble getting other lenders/dealerships to work with. EJ's chatted with me about the process and after I felt confident I did a credit application and I was a happy their lenders worked with me. I had to make a bigger down payment than I originally hoped for but it was all worth it. I've never had such a fast car buying process before (but I was also prepared with my paystubs and lease digitally available on my phone). If they have a vehicle you're interested in, or if you have a blemished credit report give EJ's a try, they are lovely people.

J.D. Byrider

J.D. Byrider

1.9
(19 reviews)

At the end of August, Joe was able to help me get into a 2008 Toyota Camry which was PERFECT. Here…read morewe are in October & My car is absolutely amazing & just perfect for me. Its like he read my mind. He listened to exactly what my requests were (gas mileage, price, sedan, etc) & figured out what he thought was best for me & I agreed. I will say it is a little pricy in the long run BUT EVERY PAYMENT GOES TOWARD MY CREDIT What other dealership do you know that could would do that for you? My credit is terrible but they gave me a chance to show them I am loyal & they are helping me repair my credit. I love it. Now my sister is in a car that SHE loves because of Joe as well! With that being said, I received a $100 REFERRAL BONUS I'm amazed. Thank you Joe for getting my sister & I in a car at such a time of need. I love that he called to check on how I was loving it as well. Thank you, thank you, thank you.

Do not do business with this company. They completely blow you off and refuse to respond once they…read morehave your money. I have repeatedly reached out to get my issues resolved, but they completely ignore all of my messages and calls. Because of their deceptive practices, I have now escalated this by filing formal complaints with the Consumer Financial Protection Bureau and the Attorney General. Buyers beware--if you have a problem after driving off the lot, you are on your own. They limit your choice of vehicle and take advantage of desperation with their predatory sales practices. BEWARE.

Bay Hyundai

Bay Hyundai

2.3
(12 reviews)

So far the worst customer service experience I've ever had. I'll update this review once I actually…read moreget my car back. It's been nearly 4 months with no updates, call backs, nothing on the status of my vehicle. It was towed in for a national recall but to this date we have not received one update or any information about what they are actually doing to the vehicle. I discovered that the vehicle set on their lot for nearly a month because the previous service advisor failed to assign it to a technician. I've call numerous times about the status of the vehicle and always get the same response , " your service advisor is busy and will call you back". They have never called me back. The online chat is a joke. Same issue, we will have someone call you back. Never has happened. They have never once offered us a rental and we are going on 4 months without a vehicle. This has cost us thousands of dollars in additional expenses. The vehicle had 58k miles on it for goodness sake. Apparently Hyundai cannot stand behind their vehicles. It's almost laughable at this point. I understand if a motor replacement is required under the recall that takes time but we have no idea what is being done since no one has spoken to us expect one time to tell us they failed to assign it to a technician I'll update this review once I receive any updates but I don't have any confidence that this dealership will let us know.

We purchased my son's first vehicle from Bay Hyundai on November 15. My son is a college student…read morewho spent years saving every dollar he had to buy this car. This purchase wiped out his entire savings. At first, everything seemed great. The sales process was smooth and quick, and Bernie was attentive and helpful as we selected a 2022 Hyundai Elantra. That goodwill disappeared almost immediately. On my son's very next drive, the car began shaking violently when braking over 50 mph, a serious safety concern. He contacted the dealership right away and was told it would be taken care of, only to be given an appointment three weeks later. When he finally brought the car in, he was charged over $400 for repairs to a problem that clearly existed before the purchase. At that point, the salesperson passed responsibility to the manager, Jeremy. Despite multiple attempts, we never received a call back or any follow-up from management. We were given the runaround and forced to pay out of pocket. This was incredibly discouraging for a college student who trusted the dealership and had already spent all of his savings. Had this issue been discovered before the sale was completed, it undoubtedly would have been fixed to close the deal. To this day, no one from Bay Hyundai has taken responsibility or even followed up. We were not looking for handouts, just basic fairness and accountability. Buyer beware, and inspect everything carefully before purchasing from this dealership.

John Lee Nissan - car_dealers - Updated July 2026

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