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    Johnny Rincón Latino

    1.0 (1 review)
    Closed 6:00 am - 8:00 pm

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    11 years ago

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    Red Lobster

    Red Lobster

    2.2
    (114 reviews)
    33.6 mi
    $$

    Went back and the service was great ! Food much improved thank you !…read more Very good experience !!!

    I'd give this location ZERO stars if I could. Foolish of me to have not read the previous reviews…read moreprior to traveling from Buffalo with the sole purpose of taking my parents to Red Lobster. Our Buffalo locations closed within the last few years so between this location and driving over the border, we chose this. Upon arrival one notices the somewhat empty parking lot so you're under the impression you'll receive prompt and attentive service. Wrong! We were told that it would be a 20 minute wait which we didn't think much of UNTIL we saw the mostly empty dining room. We were greeted shortly after arrival. Once seated, our waitress did come soon after. Due to the holiday, the endless shrimp promotional menus were not on the table but when asked, we were accommodated. That's when it really went downhill. We were made aware that the Cheddar Bay biscuits would be a 10 minute wait...we decided to order and shortly after, we received them. One of them had to wait for their sangria flight and had to ask more than once for a status check. The food is NOT what I remembered it to be. I ordered double shrimp scampi and the shrimp Alfredo and both tasted microwaved no seasoning whatsoever in the pasta and in addition to the minuscule shrimp something is missing from the scampi. I also ordered a baked potato with butter and sour cream but they were out of them so my server substituted them with mashed potatoes. We added butter and sour cream to them. From the exorbitant wait times to the food, we won't be back to this Red Lobster location. I was a bit sympathetic about the wait times due to my server as it seemed that there were only 2 of them. I had to bus our table and we were unable to fully take advantage of the endless shrimp deal due to the long waits between refills although when the initial entrees arrived, we advised what we wanted next. The restaurant is dated and unkempt. The table seated next to us was equally appalled at the level of service-they weren't given silverware and took notice of the ambiance. Saddened and extremely disappointed by our terrible experience.

    Photos
    Pile of used food and dishes that sat there for over 20 minutes.
    Pile of used food and dishes that sat there for over 20 minutes.
    Red Lobster
    3 for 20 shrimp promo

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    3 for 20 shrimp promo

    Johnny Rincón Latino - tradamerican - Updated July 2026

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