The cleaning and vacuuming of interior was done very poorly. It also looks like dog hair on the carpet and we don't have a dog. Not sure it was because vacuum was dirty or what! Too bad, use to be a good place to get your car cleaned. read more

I went to this place as I usually never had issues nor did my family, overtime quality went down as they aren't cleaning them as well as they used to, I went this time and purchased the highest package since the car had not been cleaned for a while, I wasn't expecting perfection but obviously more noticeable that it was cleaned, but they only took 5 minutes on cleaning and did NOT vaccum much i rent and looked at the tires and the body of the car and it was still dirty, it looked like the car was in rain and not in proper cleaning, when i got the car back and looked in, lot of parts of the car wasn't vacuumed, only the seats and not the floor, i went and looked underneath my seat and the other to still see (crumbs, a piece of food, etc) and still caked with dirt, I am not recommending going back to this place again. When I got home I had to do a wipe down everywhere as they did not do any of that, I found out later that they did not even clean the carpet nor the Matt's although it's apart of the package, based off a lot of reviews for this place it wouldn't even be worth asking for a refund. It just looks like my car was in rain read more

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Really do not want to leave any stars. My husband took my car to go get cleaned for me. As it states on their site for their ultimate package you are "SUPPOSED" to get all these great things. Interior cleaned, air freshener, dash & doorjams wiped, tire & wheel cleaned, vacuum the inside etc. My car came back & you would think these photos are a BEFORE but unfortunately they are an AFTER service. I will not be back as time & money were wasted today. ​ read more

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Have been coming here for decades. Think I'm done. Surly cashiers, kids on their phones while barely wiping down cars. Have to clean up behind them after paying nearly $30. I'm through. Bye Johnny's! read more

I had a perfectly HORRIBLE experience at this car wash. Ultimate car wash!! Hah! When they were done, another hah!, I walked to my car to find blue material stuck in the space between the body of the car and the bumpers, the tire treatment applied over HALF of each tire, AND DRIPPING WET FLOOR MATS PUT BACK IN MY CAR ON THE CARPETS! I called a girl over, who I could only call surly, as one other customer stated, to be informed by her that they only pressure wash the mattress they DON'T DRY THEM! Seriously who does that, put WET mats on top of carpet. She got more surly and went for the, and I use the term loosely, manager. No idea what she said to him but he was ANGRY when he got to me. He said if I didn't want wet mats I shouldn't have gotten them washed!! He was rude, dirty mouthed and said, waving his hand, bye, bye, have a nice day and walked back into the car wash. I went in and we had more words with me asking for a refund of the rest of my coupons. He said fu__ no. I asked if he would at least finish the tires and he ask no, no you are a bi___ and you've been fu__ed!! Then again with the waving of his hand saying bye, bye, have a good day. I am a 79 year old women and I've truly never experienced such rude behavior. And even more disappointing was all the employees standing around witnessing him verbally abuse me and not trying to help. I DID NOT SAID ANYTHING TO WARRANT SUCH FOUL MOUTH TALK FROM SOMEONE. I didn't want to give even one star........ NO one there showed any credible positive customer service skills. I still hear him saying, "you are fu__ed"! read more

went yesterday to get my moms car cleaned out after I borrowed it for vacation. spent $26 plus I bought an air freshener so $30 in total. once I got it back, I had to go buy wipes and wipe the interior down myself because it looked like it hadn't even been touched.. I used to really like this place but it seems like they're more focused on quantity over quality read more

This is what I would call a full service car wash. You pull up, tell them what you want and meet your car on the other side. I got the manager's special (normally $20, $18 with coupon), which included car wash, hand dry, vacuum, air freshener, tire shine, windows cleaned and interior dusted. Overall I was happy. I like it because of the hand dry and there are normally not water spots, but they must have been in a hurry when they dried my hatchback, because I had to wipe the rest dry. As for the air freshener, I could barely smell it and I likely won't opt for that option next time. The floor mats were clean, windows free of dog nose prints and the exterior free of bugs. I'll be back, but will not likely get the big package. read more

Johnny's Car Wash - Car Wash Near Me - Erlanger, Kentucky

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This place is amazing and do grate work. Would definitely recommend!!!5 start all day

Today I went to Johnny's Car Wash specifically because I had plants in my trunk and the dirt and soil had spilt and made a mess. I paid $28 for the ultimate car wash and when I pulled up I asked the girl if she could vacuum my trunk really good, she said no problem, so I tipped her $3 extra for it. Dummy me trusted that she vacuumed the trunk so I got in my car and I left after it was done. Got all the way home and realized she didn't even bother opening the trunk... this is what I got for $31 dollars today. read more

Johnny's Car Wash - My trunk AFTER car wash service - Car Wash Near Me - Erlanger, Kentucky

$30 to wash my car and be greeted by a surly mad un happy aloof child at the cash register who as obviously annoyed that I patronized this business read more

Wanted to get the inside and outside washed so took it to Johnny's Car wash. Paid for the managers special. Watching it go thru the automatic car wash I noticed that the guy at the start removed the floor mats and " pressure washed" them. The proceed to "pressure wash" the front, mirrors and back. While watching him I noticed that be basically just got the car wet. Not really pressure washing the bugs and what - not off. After the car went thru the outside of the window still had little sticky stuff from the dealer price tag. I asked the girl if she could get that off. She said she had to get a manager . Manager came out with a razor blade and some wine and cleaned it in about 3 minutes. So, once we got it home I pulled the floor mats out that were "pressure washed" and turned them over to see dried mud on them. It would only take maybe 5 seconds to flip then over and hit them with a pressure washer. I don't expect them to look like new but come on. See picture . Next time I guess I will have to be "one of them". I just want what I paid for and what they said would be done. I don't think that is asking too much. read more

Johnny's Car Wash - Pressure washed floor mat. Managers special - Car Wash Near Me - Erlanger, Kentucky

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my first time, never again!!! SO disappointed! first i paid $32 for nothing!! the employees are not friendly at all!!!! my car was supposedly done in 5 minutes!! I literally walked in and paid the unfriendly cashier, looked around at the merchandise for sale, went to the restroom and walked out. my car was sitting there with the door open, so I waited and waited. finally found someone and asked if it was done and they said yes!! still dirt on the car, windows, and windshield, water spots all over the car and windows and mirrors. ridiculous to say the least! read more

Surprised of the bad reviews. This is a good car wash. That actually does detailed inside.

Decent car wash minus the girl throwing my just cleaned mats on the floor on top of cigarette buds and who knows what else then putting them back into my car. Besides that but this place is gross, filthy, trash everywhere inside and out and smells awful. Shame because kids love to watch the cats go through but won't take them in there. read more

Do not take with a new car. I noticed some things On the machine that was not correct. Door opening was tight to get truck. Will find someplace else for money or just do myself. read more

Left there with my bumper in my trunk told me it was my fault because supposedly there were damages from prior. My bumper has been fine for the past 12 years no clips were busted until now it is beyond repair I have to order a whole new bumper they laughed at me and put it in my trunk and I drove away referring me to a auto body. I'm completely pissed off day before my wedding costing me $200 for a new one unpainted. Thanks a lot Johnny maybe you should turn down your blowers unnecessary for that damage to happen to my car which is not a bucket. Stay away from these $10 car washes. I paid 15 and Boca and I've never had this happen to me in the 12 years I've had this car ever all major clamps are broken unrepairable read more

Johnny's Car Wash - Laughed at me and stuck it in my trunk said that it couldn't do anything for me - Car Wash Near Me - Erlanger, Kentucky

10/10 do not take your car here. I didn't get a wash I arrived at 4:55pm they shut down the wash at 5:00pm. I was getting an exterior wash meaning the machines clean it for me. This place sucks in short read more

Took my car today and purchased the $20 car wash. I mentioned to the guy that took my order to make sure they pay special attention to console and dashboard. Two people were on the outside as it came through the wash and started the interior. They must have been smoking crack in there cause they sure didn't do anything! They didn't even touch the inside. I had to take it back and do it myself. Never again. Such a ripoff! read more

Last time I go here. They forgot to vacuum the back completely. Didn't wipe down my dash at all and no rainx on the windshield. Third time I've had problems with this place. read more

Use the Yelp check-in deal and get your vehicle cleaned, exterior and interior, for just $17 with the Ultimate Wash! (Just to have someone vacuum and clean all the glass is worth that, in my book.) read more

Really poor job in cleaning. My family has been going here for about 50 years, so I was very disappointed. The console was skipped. Dog hair around seats and console that easily should have been cleaned. They left me a cigarette butt in my car-I don't smoke. read more

Johnny's normally do a super job. I had a mini Cooper detailed with stains on the seat. After the seats dried the stain came back. I phone them and told them about my disappointment, and I asked if they'd be willing to redo it, which they said it was the best they could do. I spent 20 minutes with hot Water and a towel the stains came right out. I called the manager informed him that I remove the stains myself he was unwilling to give me any credit. When spending $150 on a detail you expect to be perfect. Not happy! read more

Johnny's Car Wash - This is after paying 150 for a detailing, asked if they would try again, I was told it's the best they can do. I got the stain out myself - Car Wash Near Me - Erlanger, Kentucky

Just tried this place for the first time.. dirt still on the car. Wash included a wipe and vacuum of inside and wasn't even touched. Dust still very visible and not wiped. Not going to be going back. read more

My car was dirty but I paid $32 for full wash and armoral. The car left still disgusting and I don't think they ever used armoural on anything. Rims were still dirty read more

AWFUL - absolutely awful - DO NOT USE. Is there a rating lower than this? I got my car detailed here (full package inside and out) - $200. We had to pay to get the keys to then check out the car. First problem was the giant scratch they put in my drivers side door. On top of that, my car was still dirty!!! My windows all had streaks and water spots, dirt on the inside of all doors, mulch, dried mud and string not vacuumed, sparkles on my seat, plus, my car mats were soaking wet thrown in my trunk! The manager immediately told us they were not the ones that scratched my car. We asked if they had a photo of the giant scratch prior to detailing to prove that - they did not. We asked if the employees were video-monitored while detailing - they are not. We asked to get a refund for the detailing - we were told that they would just redo it. I said absolutely not (I didn't want more scratches or damage on my car), so we were basically told tough. I asked to speak with the GM and was told he wasn't there. I asked him to get him on the phone and he said he'd try. We were eventually able to talk to the GM via the manager's cell phone. I explained the situation and he said best they could offer was to redo what wasn't clean (which was quite a bit). I again declined (because of the damage to my car already done) to which the GM told me "we CAN refund you, we just aren't willing to do so". AWFUL CUSTOMER SERVICE! I am mailing in my property damage form to make a claim through THEIR insurance company and I will be reporting them to the BBB, as well as leaving this story/review everywhere I can. Hopefully this will help save another vehicle from being damaged and another human from being treated so poorly. read more

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Johnny's offers everything from a simple exterior wash to full detailing of your vehicle! Always pleasant interactions from the folks who greet you to those who clean and vac, take your car through the wash, take payment inside, or hand dry it at the end. Discounted coupon books are the way to save, and there's also a frequent-buyer check-in "Spot" that gives you a free wash after every 10 check ins. Overall, best car wash experience around! read more

Ok for car wash. For car detailing look elsewhere. The interior detail work was pretty good, not great but pretty good. Exterior detail was a disaster. When I picked my truck up it looked worse than when I dropped it off. Finish was an inconsistent flat appearance. Shift manager couldn't/wouldn't do anything about it and recommended I speak to the general manager, who was offsite at the time. General manager, Kevin, said I had no clear coat left on my 2010 Tundra, indicating what I had was as good as it gets. He offered to redo the work personally after telling me it wouldn't get better, suggesting I needed to see a body shop for a new clear coat layer. My request for a refund was denied. Contacted Rick's Auto Body to discuss an estimate for new clear coat. Rick's buffed and waxed a couple test spots and said clear coat was fine. Returned to Johnny's and showed G.M. the test spots and finally received money back for exterior detail. Rick's Auto Body detailed exterior and did a great job, the truck looks nearly new. Cannot recommend Johnny's. read more

It was my first time there. My car's exterior was spotless, windows-spotless and tires - spotless. The inside of my not so much. The dashboard was barely touched. You can see where they stopped wiping. When they clean the window of my hatchback, hey did not replace the trunk cover. I really want to try their upholstery cleaning service. read more

Paid for Ultimate Car Wash. Console was not cleaned, doors were not wiped and door jambs were not dried off.

I drive for Uber and Lyft so my car is never too dirty. I vacuumed my car out at 5:30 this morning as a matter of fact. I got the Ultimate and they did nothing to the interior, my driver's door panel had the same dust as when I pulled in. As a matter of fact when my car came off the wash line the guy that drove it out didn't spend on second on the car, he just got out twirling his unused towel on his finger. The girl with him did dress the tires but that's it. The car wasn't even dried on the outside. read more

I am not pleased with the service I received today. The employee at the cash register was watching an iPad the whole time I was there and was not exactly friendly or informative when I asked about car detailing. For $18, I expected my seats to be wiped off and my trunk to be vacuumed or at least a friendly tip that trunk cleaning costs extra. I called to express my displeasure (I wasn't rude or anything) and the employee that answered the phone simply told me what the paper said a full service wash entails- and again lacked any sort of friendliness. There was an overall lack of customer service and I will not go back. read more

While the guys up front do a decent job of cleaning the car, the kids never do a good job drying it and wiping down the inside. I shouldn't pay $20 and have to dry it myself before leaving. read more

Don't go here if you expect the interior to get cleaned. Shoddy job vacuuming- didn't even do the back - left tons of stuff throughout the rest of the car too. Equally poor was the interior wipe down. Still had fingerprints all over my doors and mess all over the backseat and armrest. I will not ever go back. read more

They did a fine job inside and out of the vehicle for the $$$....I think some ppl just over expect what they are going to get for $25. This isn't a detail company!! Be nice to the ppl and they might just go extra 4 ya! read more

My car was not even that dirty to begin with. But I got the ultimate wash which included the inside and outside. It was not completely vacuumed, and the outside was not well washed...it even still had some red marker on the front windshield where they had marked what wash my car had. In addition my rims are not even clean and they are not that dirty to begin with, looks like they got one rim clean LOL!!! I have a 2013 car so it's not like I have a older car with lots of grime. They seemed to be in a rush and not taking the time to care for my car. I will be going somewhere else. read more

Worse service and car wash ever! Only got an exterior car wash. So, first pulled up anf the employees just sat there talking about their weekend and what they did, finally came over and asked me what I needed done. Then go to the cashier, she takes my coupon, no words spoken to me yet, then tells me $8.00 and to sign the receipt. No smile or ANYTHING!! Then my car comes out, the girls QUICKLY dry my car, but ignored the outsude mirrors completely, then I get home and see the front bumper is still covered with dead bugs! Had to wash it myself. Lesson learned, never go to Johnnys Car Wash again, and if you want something done right, do it yourself. Very disappointed all the way around read more

I got my car washed here and it looked like they hadn't even touched the inside even though I paid for the inside to be done as well as the outside. I spoke with the manager over the phone and she said I could bring it back for the inside to be done again for free. When I told the cashier it was a re do she acted like I was lying even though she found a note that said they were to re do the inside for free. I will definitely not be coming back even though I have been a customer for years. The customer service has gone extremely downhill. read more

We went there today to get truck washed. girl at check out counter gave my husband an air freshener. he just put it on the dash and drove away. Thirty minutes late he went back out to the truck and it had eaten into the dash. The manger I spoke with did not want to hear my complaint and hung on me while I was this talking. Very rude. The damage to my dashboard is extreme, but I can;t get a professional phone call from them. Please try someplace else, before going to johnnies read more

I've always had people warn me against Johnny's car wash, but decided to give it a try anyway since my car desperately needed cleaning after all the snow we've had. To make a long story short, an $18 car wash turned into a $775 mechanic bill after the guy who put my car on the belt screwed up my rear drivers seat brake. Never had issues with my brakes before and the man refused to say my brake issues immediately after he wash had anything to do with how he put my car on the belt. I feel I should mention that the cleaners also forgot to shut my friend's car window before putting it through the wash. Inside of the car was soaked and they refused to take responsibility for rolling the window down before the wash. Needless to say, my friends and family were totally right when they told me to never take my car there. read more

Usually do a pretty good job, but sometimes they are not on point. When you pay $20+ for a car wash... I expect more than I get sometimes. It's usually the vacuuming. My car stays pretty clean generally, but they don't vacuum right by the doors and in between seats and center consoles very well a lot of the time. A lot of young kids working there and clearly could care less about it. Tighten up or I'll go elsewhere guys. read more