I can't say enough great things about Avondale Auto Repair, Nathan, Rick and their staff…read more As a first-time customer, I came in with what I thought was a simple issue--my 2017 Toyota RAV4 key fob suddenly stopped working. I'd replaced the battery before, so I tried that again... nothing. My (very mechanically inclined) husband tried too--still nothing. That kicked off the search for a replacement, and wow--what a frustrating experience. The dealership quoted me $600 to replace and program a new key. Automotive locksmiths were all over the place--$180, $250--and the whole process felt vague and transactional, like you couldn't get a straight answer without jumping through hoops. Then I found Avondale Auto Repair through the Costco Auto Program--and everything changed. Rick answered the phone, and within seconds I felt reassured. He was straightforward, knowledgeable, and refreshingly honest. Instead of trying to sell me something, he explained the pros and cons--how aftermarket keys often don't last, and how they source directly from the dealer but can usually save customers about $100. No pressure. Just real, helpful information. When I came in, that same feeling continued. The shop itself is clean, bright, and welcoming--nothing like the typical auto repair environment. Nathan (Rick's brother-in-law) was at the front desk and immediately made us feel comfortable. Friendly, genuine, and incredibly helpful. Before recommending anything, he opened up my key and inspected it to confirm it wasn't just a battery issue. That alone told me everything--I wasn't being upsold. They were actually trying to help. Then Rick came back from lunch and did the same thing again, just to double check. I paid a deposit and they said they'd call once they got the key from the dealership. It took a few days. Even though they were short-staffed they week of my FOB order, Nathan handled everything with professionalism and kindness. He called three different dealerships to track down my key (since it was out of stock everywhere), coordinated the order, and made the whole process seamless. When I came back to drop off my car, even the staff helping me park were warm and courteous--it's those small touches that really stand out. We used to have a go-to repair shop nearby, but after a change in ownership, it just hasn't been the same. Now, we've found our new place. Avondale Auto Repair didn't just fix a problem--they earned our trust. And that's everything. That's how you do it, Nathan and Rick!

The mechanics seemed experienced and handled my car with care. They diagnosed the issue correctly…read moreand fixed it effectively. I appreciated the clear communication throughout the process. The only inconvenience was the longer waiting time.

Got an oil change here an couldn't be happier. I was there for less than 15mins. Staff were very…read morenice and kind. Used. Coupon and it wasn't bad I think 70$ for full synthetic oil change. Solid price for how fast they were. Definitely coming here for all my oil changes.

Follow up to my recent review. Someone from the Jiffy Lube team called not to apologize and…read moreactually provide customer service but rather condescend and try to argue with me about how my claim must be incorrect and mansplaining to me why. Dare I say if I wasn't a woman I don't think he would've talked to me that way. This is exactly the kind of service that makes women uncomfortable with going to get basic car support. Once again do not go to this Jiffy Lube and I will make sure to tell that to every person I come across.

really appreciated Charlie, Chris, and Berto's help today with my car! customer service was a…read more10/10! thank you so much!

I've went to this location for the past 3 years. They are always very fast and friendly. Customer…read moreservice is great! When I have other questions about my car beyond their services, they are able to give me quality feedback on other issues I'm having with my car. I even drive an extra 20 minutes out of my way, just because I know I can trust their service & suggestions.

It was a good experience. Shawndale, Jose and the crew were professional and quick. They offered…read morerecommendations without the pressure. After donating $1.00 to charity, Shawndale gave me a 10% off on my next visit. Pro tip: go online and download the $15 off coupon for your next oil change:) I'm glad I found this location near my new place. I was so close to driving to the Schaumburg location LOL!

They overfilled my engine and hydro locked it on the spot. They had to tow it and gave it back to…read moreme all messed up. I have a huge crack between the 3rd and 4th cylinder, and they are refusing to take responsibility. Run!

I been coming to juifflube at this location for years but after i was replacing my cabin air filter…read morei saw it was missing and the last time i was at jiffy lube the lube tech showed me the cabin filter and i told him i would do it myself but he never put it back in.....

Went in for a general diagnostic. Was told brake pads needed to be replaced. Was told it could be…read moredone there, but I said I'd rather do it myself. Went and got the parts, and when I opened it up Brakes were only halfway used.

Great service Giselle was amazing,…read moreSo was Victor and Pedro quick and perfect.. Highly recommended

They did a great job giving me an oil change as I was in and out in under a half hour. Never felt…read moreupcharged just professional service. Giselle was very helpful behind counter while Victor, Damani, and Lukash did a fantastic job servicing my car. Will absolutely come back.

Brought my 2008 BMW X3 back to life after months sitting unused AND for a fair price! Did not try…read moreto sell unnecessary repairs, they were knowledgeable, quickly diagnosed the issue and even cleaned my car for me! Kind, communicative and friendly! Best experience I have had with an auto shop! Was unsure about returning as it was under new management but it remained in the family and quality service still the same! I went over a decade ago and both times have been great experiences.

I can't say enough good things about these guys. The entire staff stayed past closing time just to…read morework on our car and get us back on the road - when we were practically stranded for the evening. Great service at a decent price. if we didn't live in another state we'd bring all my vehicles for these guys to service.

I had an outstanding experience at Logan Square Auto Repair! Even without an appointment, I was…read morewelcomed warmly and treated like a long-time valued client from the moment I walked in. What really stood out was the confidence I felt knowing my vehicle was in trustworthy hands. The professionalism and expertise of the staff put me completely at ease, and I never once doubted that my car would be taken care of properly. I'm thrilled to have discovered this neighborhood gem so close to home. Finding a local business that combines expert automotive service with exceptional customer care is rare. Whether you have an appointment or need immediate assistance, I highly recommend Logan Square Auto Repair. You've earned a loyal customer - I'll definitely be back and will be recommending you to everyone in the neighborhood!

On Wednesday, May 12, 2026 I reached out to Logan Square Auto Repair to get a "free estimate" on my…read more2019 Lincoln MKC to replace the rear trailing arms. I provided them with the information requested and was sent a text with the estimate. I then asked about the Costco 15% voucher and a time to bring the car in for repair. Their responds was I needed to bring the car in to the shop for a physical inspection to provide an accurate estimate. I brought the car to you on Friday May 14, 2026 asking for the estimate on the trailing arms and inquired about the dash board lights. They asked for 2 hours of time to prepare this. I received the estimate for the repairs along with an inspection report and quotes for 17 other "issues", I did not request an inspection of any kind. When I return to retrieve the car and finalize the repairs I ask a couple of question, first will they honor the Costco voucher and timing to have the repairs completed. Here are my challenges with the transaction, I had temporary access to these estimates and was locked out once I paid the fee of $81.00 ($77.,25 actual debit transition), your website states a free estimate but you charged me and then restricted my access. The garage has a deal with Costco to take 15% off the total bill but when asked I was told you would take 10% on part and 15% on labor. The texted estimate was $1610.00 prior to me asking about the Costco discount and the realtime estimate was $1750 as I recalling only being able to view it prior to lockout. Most concerning was your raid silent when I called to follow up on Saturday as requested by you, I called around 8:30 AM , followed up with a text at around 11 AM and another at 2:15 PM and as on this email there has been no response. The work has been completed by another garage and its is worth pointing out in this review it was completed at a cost of 1/2 what Logan Square Garage was going to charge me. AVOID THIS PLACE AT ALL COST, it is a money grab.

Just had my 2024 Tesla Model Y repaired at Belmont Heights Auto Body and I'm really happy with how…read moreeverything turned out. From the start, Anthony was super helpful he walked me through the whole process, answered all my questions, and made sure I knew exactly what to expect. One of the main reasons I chose them is because they're Tesla certified, and I'm glad I did. The work was top notch. When I picked up my car, it looked like nothing ever happened the paint matched perfectly, and the bodywork was spotless. You can tell they take pride in what they do. If you're looking for a shop that does quality work, knows Teslas inside and out, and treats you right, I highly recommend Belmont Heights Auto Body. Great experience all around.

In and out in under an hour, full service oil change! They replied to me within minutes from a…read morerequest on Yelp, gave me a quote, booked, and I was over there and finished within an hour! Amazing service and the exact right value for the price paid. I will definitely return. This is a family owned business, and I received the individual card expected without any bogus up charges or sales tactics. This business does it right and respects your time!

Amazing tire experience on May 8. The car was over 40k miles, one our tires had a nail in the…read moresidewall. I suspected we needed all new tires and upon speaking to the clerk he gave me all sorts of tire info verbally. When we inspected the tires together it was confirmed. I really appreciated the great service, and it was very fast. New tires installed, they issued a balanced tire report to me. And I'm delighted with everything. Thanks Pep Boys

For the last three weeks, Pep Boys has been one of the worst customer-service experiences I have…read moreever had. I purchased TWO batteries through Pep Boys. Neither solved the problem. I then spent money on a crankshaft issue. That didn't fix it either. My vehicle has since STOPPED DEAD ON THE SIDE OF THE ROAD FIVE TIMES. I am disputing all applicable Pep Boys charges. It is my position that products sold to me were outside the manufacturer's date and/or ineffective for their represented purpose. I am preserving documentation of these transactions. And somehow, Pierre, their Area Manager, made this nightmare even worse. By the time my issue reached Pierre, I had spent money repeatedly and been left stranded. Instead of resolving it, PIERRE HUNG UP ON ME THREE SEPARATE TIMES. Pierre has been extraordinarily arrogant, dismissive and condescending. I cannot understand how someone who treats customers this way is an Area Manager. An Area Manager should resolve problems. Pierre became another one. I want Pep Boys corporate leadership to review Pierre's handling of this complaint and, if these calls were recorded, LISTEN TO THEM. Explain why an Area Manager hanging up three times on a paying customer who has repeatedly been stranded is acceptable. After three weeks, I'm left with two ineffective batteries, a crankshaft-related expense that solved nothing, FIVE roadside breakdowns, disputed charges, and an Area Manager who hung up on me THREE TIMES. Pep Boys has permanently lost my business. Take your vehicle--and your money--somewhere else.