If I could give Johnson Auto Plaza a ZERO I would. I recently put a reservation on a vehicle. While on the phone for the reservation, we were asked if we planned to use them to finance or an outside lender. I stated to them, "I plan to use my own bank." We got to this place and decided we wanted to proceed with the car, and it was sent to be detailed. We go inside and are immediately taken into a room with a finance person. He proceeded to tell me that he would not do business with this bank (Credit Union) as they are crooks, they lie, etc. He told me that he could finance me through GM and would give me 7.1%. (My bank was giving an interest rate of 5. something %). He then continued to bash my bank and the lender. He kept saying how she would give loans to just about everyone, and how they would always get leans on them, and it would make more paperwork for him. He said she takes advantage of her customers, and she is a liar, and will never do business with her again. I let him know that she looked up on her end, and you just did this last week for them. He said that was another lie she had said. I told him isn't that her problem after you send her the title and not yours anymore. He couldn't answer that for me.
I asked if I could come back with the other bank I use, and if would he accept that. (as their interest rate is also lower than GM). He told me no, that he would not be accepting any outside lender money.
He then told me that he would give me an interest rate of 9.1%. I said how did we go from 7 to 9 without you even checking my credit? He told me he was doing me a favor, that to get GM to get it down to 7.1%, he would need to jump through hoops, etc. I looked up GM interest rates, and they are currently 6.99% (which I know I could easily get because of my credit). I told him, I don't understand why you wouldn't want this sale, my credit says I am approved for this lower interest rate, but you want to do something else? He told me he could upsell the vehicle like everywhere else. I said Well one, you kind of are, and two, that is not true, as I was just at a place a while back that was not doing this. He kept saying this was a hard vehicle to find, his wife drives one, etc. He then told me that I could use their financing, and then refinance with my bank. Now, before anyone else is talked into this, be careful, because they could have early pay-off fees.
I also called and left a message for a finance manager, but no one has called me back either. He was a true definition of a dirty car salesperson. I will never do business here, and I hope that this review at least reaches one person who has worked their tail off for great credit and isn't willing to be taken advantage of. read more