There loyalty, at 1 point they had the entire neighborhood, I used him for over 10 years but the…read moremore he succeeded with his business the more costumer service went down and his attitude went up. Now not 1 of the 12 houses in my neighborhood use him and that includes me.

Fantastic service! Great value, that's why I always get oil from S & D Oil Co. John is terrific…read moreand always a pleasure to deal with. His guys are always prompt and professional. Been a customer for years! Highly recommend this company!

This review applies only to the crew who helped with the outage on Houston Avenue and Albion…read moreStreet, in Methuen. Despite the stormy weather the men showed up late in the afternoon on December 24 and got the electricity running to the houses before our pipes froze. It was a huge job, with three trees downed and numerous power lines torn. I wish they had arrived sooner to save me a lung infection but considering the circumstances, they deserve a round of applause. Thank you!

National Grid is hands down the worst service I've ever dealt with in the U.S. Every time I call,…read morethe average wait time is 40 minutes. I scheduled a reconnection appointment a week in advance, and guess what? No one showed up. I called again the same day and the next available appointment was a month out--after another almost hour hold. Scheduled again, and no surprise, they no-showed again! What's the point of making an appointment if you just keep ghosting us?! National grid! Called again today, right now! I've been on call with the customer service for 2 hours and 20 minutes, as I'm writing this review, the rep still hasn't been able to get me the next appointment. National Grid makes all the money while we, regular people, get screwed over and over. If anyone knows how to file a complaint against this garbage company with the government, please let me know. Thanks.

I was with the same propane company for 13 years. A few years ago they were bought out by an…read moreinternational company. After that I couldn't talk to anyone directly and this past winter they ran me out of propane 3 times and I was on automatic delivery as well as monitoring. I called Broco at 5:30 pm ( their office goes home at 5). At 5:30 I got a call back from Tom. The next morning I got set up and Ted came over and fixed everything. I also had contact with 3 others in the company that day. Broco is a local veteran owned company. They answer their phones and are ready to help. I am so pleased to be a customer of Broco, they are fantastic. After they placed the tanks and filled them my fill up was more than a dollar less per gallon than my old company. If I could rate them more than 5 I would. Bill Irwin

I would leave negative stars if I could. These people are con artists. My oil pump died last May,…read morethey claimed they replaced it with a brand new one, charged me 1500. In October when I tried using the heat, it would not come on. I tried finding a reset button but couldn't, that's when I noticed the "new" pump was covered in dust. I called them and they sent a tech, who showed me how to reset, it was the actual the flashing light you had to press and hold for 10 seconds to reset, my old pump had a clear button on the side. they charged me 350 more for the visit. The pump never worked properly. The entire winter it kept shutting off every few days, eventually getting worse until it was shutting off every day. I called them again, they claimed it was the controller that was malfunctioning but they never changed that, which was a lie, it was attached to the pump and totally different from my old one, which had the button on the side, I had to pay them 350 for a tech to show me how to reset this new controller. He claimed it was irrelevant since it should still be under warranty. 3 months later I got a bill for 850 for changing the controller. I called and explained and they said they would get back to me. They never did. Instead they paid my service bill with money I paid for oil delivery, then sent me a bill for the same amount for oil delivery. all oil deliveries were paid in full the day after delivery. It's a lie and scam to get me to pay for a junk pump. When I try and call they hang up on me.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

Smoothest, quickest and best experience with Johns sewer…read more My kitchen drain backed up and was recommended by family to reach out to johns sewer. I reached out via yelp messenger and got a response within the hour and they dispatched at technician over within 2 hours. The technician arrived Joey, and was professional and courteous. He identified the blockage and setup some tarps around the sink area to minimize dirt. He snaked the drain very thoroughly and resolved the blockage. Joey was chill whole time, explained some of the possible root causes behind blockage and preventative measures. The flat fee was way cheaper than the ridiculous profit charged by roto rooter last time. Will definitely use john sewes for future plumbing work.

Explained the situation several times regarding my heating system and my analysis was dismissed…read more Still have the issues.

Nothing is worse than an oil spill outside your home. It smells and the clean up is forever…read more Nardone left a big unfriendly oil spill on my new pavers. For get about the price go for quality and responsibility.

My package was delivered at my front door That was Clearly boarded up with a huge sign requesting…read moredeliveries to be made in the back of the house. Photo taken even proves this. When I complained customer service tried to place the blame on me and made excuses for the driver. In no way was this my fault and the customer service Rep needs retraining. Not sure if I would recommend this company to anyone.

HORIBLE, HORIBLE, HORIBLE Company! So far three deliveries…read moreattempted and 2 of the 3, STOLEN because the drivers are too STUPID TO FOLLOW SIMPLE INSTRUCTIONS. The IDIOT drivers left the packages right under a sign that states: "Carriers, do NOT leave packages here." Stay away from any company that does not give you the opportunity to speak to human being on a telephone.

have been using this company for years with no problems. easy as pie to leave credit card info with…read morethem. they fill on schedule and your done. pricing is comparable to everyone else and they are fair and honest. it's another home concern I don't have to worry about.

Great company if you are looking for an oil co. The owner Mike always answers my calls, comes out…read morefor an emergency any time I need them. They have the best prices around from what I have seen. Honestly believe this is the best oil company in the North Shore

Tom Prendergast and Brendan and their team are examples of experts who are knowledgeable and take…read morepride in doing truly excellent work for a fair price. Over the last 15 years, they have replaced our boiler (in the depth of winter) and then as our piping needed upkeep and improvement, they've come back reliably even when they're under great pressure. We will sorely miss them now that they've retired. They deserve a rest and I hope they can relax and enjoy retirement. Thanks Tom, Brendan, and team!!

Pro: relatively quick response Con: Incompetent/lazy…read more I was recommended them by my neighbor so thought I would ask them to come diagnose an issue with my air conditioner. Someone came over and looked at the unit and said that the problem was most likely a clogged drainage tube. But, since the air handler was in a crawl space, the technician declared that he could do nothing about it since he couldn't get to it. He even suggested that we should knock down a wall if we want to service it. He made absolutely no attempt to find a solution and declared a lack of options and gave up. With that said, we decided to get a second opinion and had another company come in for the same issue. That person not only decided to go into the crawl space but he did the same service and cleared the clogged pipe from inside the crawl space. So, basically, their technician was not only lazy but also suggested we waste thousands of dollars knocking down a wall to fix an issue that eventually cost us $150 with the new guy. This is a terrible look for Prendergast Oil. I was charged $120 by them for nothing at all because their technician was too lazy to do actual work. I hope this helps you improve their service. I don't want to just resort to a bad review somewhere because I would like you, as a local business, to improve your services.

Court house services * Burlington…read more * North Reading * Reading * Stoneham * Wilmington * Winchester * Woburn Went for a traffic ticket. Guard refused to speak to me, just pointed at random things. I asked where I was supposed to go and got redirected several times (sometimes after waiting in line at some desks), somehow the employees didn't know where things were? Overall most employee's were nice, but just didn't know much about their establishment. FWIW, as of 9/01/07 the traffic violations were one floor up from the security entrance. I gave it an extra star because I won ;-)

Just wanted to add a few details to Eric's thorough review:…read more1. Park in the second lot where there are no 4 hour parking limit signs. 2. There is a Coke and junk food vending machine. 3. There was a surge protector that I used the entire time to charge my computer (the protector had 8 plugs) 4. Jurors can enter 30 minutes before the building opens but no one else can. I saw some jurors waiting outside when they didn't need to. 5. They canceled the 10 am food truck because we were in the courtroom and then did not reschedule it so bring a snack. 6. There is water to drink. I went through one jury selection (for one trial, did not serve) and by 12:50 they told us there were no more trials and that we could leave.