Broke down on the side of the road with transmission problems they fixed my transmission, a wheel…read morebearing and gave an inspection for less than 500 bucks!! Two guys that are partners that work really hard . I wish they lived closer to me. . I'd use them all the time.

Vehicle has been there for 2 years still not repaired, they keep taking other jobs instead of…read morefixing those that came in first.

I stopped at the very end of the day @ 4:40p and by chance, spoke with Leo, the owner. I explained…read morea "noise" I was hearing in my Honda - I said I know it is late and hot! and I would be happy to return another day. Leo listened and then said, let's go for a ride. We did, he listened and said, it's probably your right rear tire. We returned and he took the additional time to point out the tread on each tire! He bent down to show me and Leo did this with a painful sciatic pain in his leg! Leo advised me to replace my tires (I was procrastinating before the winter season) and to come back if I heard the same noise. I replaced my tires, no more noise but if I ever have a car problem, I will go to Thesier! Thank you, Leo!

They were extremely accommodating and very kind, fast friendly service. They found the issue and…read morefixed it promptly.

I don't think I can say enough nice things about this repair shop. They've been seeing my old Jeep…read morefor a couple years now. Geyer's is both good and trustworthy. Every repair I've had done here was completed correctly the first time, and usually within a day or two. I think the longest I've had to wait was 3 days, but that was because it took that long to get a part. Geyer's provides an estimate up front, but in my experience the estimate tends to be on the higher end. I've always been pleasantly surprised to be charged less than the initial estimate. Speaking of which, they also offer a military discount for soldiers and veterans, which takes a little extra off your total. They've also been really good about communicating, calling with the estimate and again when the job is completed. Everyone is courteous and helpful and takes time to explain what needs to be done or what was done if you have questions.

I should say, first, that I used to do my own auto repairs. Now, I do have the money to pay for…read moresomeone else to do so for me. I have not forgotten, though, to memorize exactly what my car needs when I take it to a repair shop. Before I had my oil change done at Watertown Auto Repair, I asked the guy at the desk how much it would cost for a full synthetic oil change for my 2012 Toyota Yaris sedan. He asked me how much oil my car took. I told him 4 quarts. After the hundreds of oil changes that I have had done on my car over the last ten years, I knew exactly how much oil my car takes. He told me $52 before taxes. After my oil change was done and he gave me the bill, it said $58.95 before taxes. I asked him why it cost more than the original estimate. He pointed to the bill and told me that it took 4.5 quarts. Obviously, I knew that this was not true. I looked in my manual but it did not have the amount of oil needed. It was not a repair manual. So, I went online. Over and over reputable websites stated that my car takes 3.9 quarts or, as I said, 4 quarts. Finally, I found the coup de grâce, the actual manual at Toyota with the oil specifications. Funny, Toyota seems to think that my car only takes 3.9 quarts of oil. Since they manufactured the car, I would think that they know how much oil it takes. Watertown Auto Repair must know something that the manufacturer doesn't or he lied and cheated me. Of course he did. Check out my images. I even provided the URLs. It might seem like a small thing, just a few dollars, but if I can't trust Watertown Auto Repair with a small job, I can't trust them with a large job either. Next time, I could be overcharged $1,000. That will never happen because I will never go back there again. Of course, I already told him that at the time. They lost my business and they should lose yours too. P.S. Service centers/repair shops, I'm the wrong person to cheat.

My wife's car was on it's last day of inspection and they got me right in and were great people to…read moretalk to.

They kept my car for over 2 months. Never would call us to let us know what was going on with it…read more We had to call them weekly. Didn't fix what was asked or what they said they would. The woman at the desk told us the wrong information. Told us three different times it would be done by a certain day and obviously it never was. It was brought there originally to get inspected, and that never happened. My husband was handling calling them until I had had enough and called to see what was going on. The owner was very rude on the phone with me. I have a feeling they didn't appreciate a woman questioning them. After I did they claim they heard someone say something they didn't like as they were hanging up and called and told us to pick up the car. After two months of being there and them telling me it was almost done they only put on two control arms. I have never dealt with such a run around! There was a mess up in the beginning with parts we ordered that were incorrect so we take full responsibility for 2 weeks of that, but the rest was their incompetence! The car wouldn't turn over when we picked it up so I am sure they had not touched it or tried starting it in a month!

Great and reliable service! No nonsense and they are upfront honest and fair on your wallet. Get R…read moreDone here if you want to continue driving your vehicle through this hell hole known as Watertown.

We paid for an AC to get repaired. Nearly 700 dollars later, the AC isn't as cold as it once was…read more It works, but only partially. We called you but you said to give it time and it will get colder. It has been a few days. It shouldn't be so hard to get a good feeling about service done right. I feel you haven't your best and if you have, we only partially thank you for a job half-done. I don't give pleasure in this 3 star review but I also don't give pleasure in giving up hard earned money either. I thank you for for a work only partially completed. Andy

Fit the bike right in for oil change and quick service so she's ready for road trip !!!read more

Keith has done an excellent job on all repairs for my F-150. We've practically rebuilt the entire…read moresuspension over a year and given it some great TLC. I've watched his other projects and mechanical jobs the entire time I've known him - a great mechanic that will make you happy that he worked on your vehicle.

I was vacationing in Clayton when my car decided to act up. I took it to Phinneys and although the…read moreoffice said they were busy they did diagnose the problem within a day or two.I was very pleased with the service. I would definitely recommend them.

Richard came in a blizzard and towed my daughter's car, giving her a ride over an hour back to…read moreschool. He saved our day since we were no where nearby and couldn't help. We are so thankful for your help.

I called the garage after my car was shaking on the way to work. Everyone I work with said they do…read morea great job. They got me in on 2 hours notice. It ended up just being a build up of ice, but they took their time spraying it all out. I figured I was going to get slapped with a half hour of labor (around $40), but the gentleman brought my keys in & told me to have a good day. I told him that I still needed to pay & he told me "it was no biggie, enjoy your weekend". He fought just taking $5 as a thank you. We will definitely be bringing our business here while we're at Ft. Drum.

These guys are nothing but conartists. Except this time they failed. How stupid can one business…read morebe to think $6,000 worth of work would be needed. Took my car to the dealership. All that was needed was a set of tires.