As soon as you walk in to Benassi Family Dentistry you are greeted by the friendly ladies including…read moreFlossy! My anxiety was really bad due to a real bad experience I had at Aspen but Flossy helped calm me down. The environment is so relaxing and very friendly and I feel like I can't say enough about the excellent work of Dr Benassi and his assistant Lexi! They both are very gentle and caring and I appreciated that very much! I definitely recommend them. I'm on day three waiting for the pain to kick in but I still haven't felt any discomfort or pain at all! Thank you very much Dr Benassi and staff for the great service! Keep up the amazing work you all do to make Benassi Family Dentistry a great experience for your patients!

I'm beyond thankful to have chosen Benassi Family Dentistry! From the get-go, I felt so welcome!…read more Flossie, the comfort dog, greeted me (which made me feel happy right away). The staff couldn't have been nicer, and Dr. Benassi was so kind, and took time to make sure that all of my questions were answered. I highly recommend Benassi Family Dentistry!

The best dentist in town! Hands down his staff is always so welcoming and sweet! You can always…read moreexpect the best treatment and an awesome job with your teeth. The office is also very nice and clean.

The staff is very kind and caring. They put your needs first and you don't have to wait long. I…read morerecommend Dr. Runne and his staff for a great place for your dental care needs.

I've been going to the Dentist for years, and aside from the rude receptionist, have been fairly…read morehappy. Dr. Runne seems to be a nice man who is concerned about his patients. I even brought my husband here. That is what makes what just happened to me even more confusing. I had one of the crowns on my front tooth crack and fall off recently, leaving me with what looks like a rodent tooth. It's very embarrassing especially since I work with the public, attend occasional affluent events and teach. I'm very self conscious about it. I went to my periodontist to get a quote for an implant and was so shocked by the price, I almost cried. Apparently this is what they cost, but that's not what my issue is about. Immediately after getting the quote I stopped in Dr. Runnes office to make an appointment to look into a procedure to prepare for the implant. The receptionist was very rude and clearly did not care if I was upset. She was so short and unpleasant that I mentioned it to my periodontist later. Anyway, fast forward. I have my appointment with Dr. Runne and it goes great. He has some ideas that will help me and asks me to check things out with my insurance, send the info over, and if our plan will work out, we will proceed. I leave feeling relieved. I call my insurance and it seems it will work out the way we discussed so I email the info to Dr. Runne, then call and leave a message that I have done so and need an appointment to proceed. No one calls me back, so like a week later I call and leave another message. Finally the receptionist calls me back and says she can schedule me in about a month to discuss the plan with the Doctor. Now I'm confused because I thought we already had a plan and would greatly prefer not to wait longer, so I ask if we can put on the temporary crown at the appointment, as I have large public events coming up and am embarrassed about my 'rodent' tooth. She says she will ask the doctor and call me back. I wait a week. No call back. I call again to follow up and also add that I need to schedule my husband for a deep cleaning. No one calls me back. A few days later I receive this letter, signed by Dr. Runne, saying he was withdrawing as my dental provider and would no longer be treating me. Huh??? No explanation or details. Immediately I call their office and get the machine, so I leave a message saying I got this weird letter and can someone call me back and explain what's going on. I then called my periodontist office to see if they had any clue and if the doctor is ok. They know nothing but ask if maybe something weird happened at the appointment. I said no, it was fine, and I left happy and relieved. I called a few other dentist friends who thought that was totally bizarre and said they've never heard of such a thing. Now I owe no money to this dentist. My balance is zero. Needless to say, no one calls me back. I call a couple more times and get the machine. I finally call again, a week has passed at this point, and leave a very irritated message. Finally this receptionist calls me back. When I ask what happened she says, FULL of attitude, that she is authorized to tell me he will no longer be treating me. She literally will not give me a reason. I keep asking and finally she says "The doctor feels he can't perform your procedure, how's that?" Clearly, she just made up an excuse and I tell her this is extremely unprofessional behavior, it's making my life much less convenient and I will be leaving a bad review. Then this woman says, "Maybe you should consider that's why the dentist doesn't want to treat you"! She literally just told me the dentist doesn't feel he can put on a temporary crown. Pretty sure that's not so tricky. I have had several . Then it's my fault for being upset that I cryptically got canceled from the dentist. Unbelievable! I still haven't received a real explanation for this and so I am led to believe either this woman misconstrued our conversations which she somehow got offended by and said something clearly untrue to the dentist OR he didn't even know what he was signing as my name was filled in the form by her and was not matching his signature. I don't even know this woman's name and could care less about her, one way or the other, but she clearly has an unprovoked problem with me. If you don't want this kind of nonsense in your life, steer clear of Dr. Runne. At least until he gets a new receptionist.

What a wonderful office! Dr. Anthony and her team are amazing! They are so friendly and…read moreknowledgeable. If you're looking for a new dentist this is the place to go!

Went for my regular cleaning today that is supposed to be covered 100%…read more But Burch Dental is all about the scams these days. Now they are charging PPE fees. Really? You need PPE to do your job and you are going to pass that on to me instead of negotiating it with the insurance companies? You already used PPE before COVID. But hey, nice way to keep screwing over patients. I'm not going back.

Dr. Laco and his entire team are truly exceptional. After seeing the same dentist since childhood,…read moreI realized their business values had shifted, which led me to search for a more family-oriented practice--and I'm so glad I found Dr. Laco's office. From the moment I walked in, I felt genuinely welcomed by everyone. My hygienist, Katie, was incredibly thorough and gentle, taking the time to clearly explain each step of the process. Dr. Laco was equally kind and attentive, making sure everything was explained in a way that was easy to understand. The office itself is also spotless, which adds to the overall positive experience. I can confidently say Dr. Laco and his team are outstanding. I'm very grateful!

Dr Laco and his entire staff are top notch! I love him as our dentist because I know I can trust…read morehim, he will always do what's best for you!! Amazing dental office!

This is my favorite dentist. Everyone is always very welcoming and treat you with respect. Any…read moreissues I have are always addressed and I am very comfortable coming here. I highly recommend.

I'm a 65 year old female & have been a patient for numerous years and have never had a complaint,…read moreuntil now. I'm giving the dentist a zero star review. I saw Dr Samuel on Tuesday due to having severe tooth pain. She referred me to an endodontist in Rockford. The endodontist she referred me to was great and I booked an appointment for Tuesday for a root canal. Unfortunately, I just found out on Friday after hours that they are not covered under my Medicare plan. If you have ever had severe tooth pain, you know how miserable it is! Don't expect the dentists at Machesney Park Family Dental to be sympathetic about your pain. She refused to call me in anything for pain. I've been in so much pain since last Monday and now I have to wait until this Monday to start all over again, trying to find an endodontist and somebody to help me out of this miserable pain.

I have had some good, and some not-so-good dental care in my life, but I don't think I've ever…read morereceived better care than from Dr. Ryan and Tanya at Moore Dentistry. I'm a disabled veteran who does not qualify for dental care through the VA, so when I found myself needing dental care, I started looking for a way to do it with my limited income. I signed up for care through https://dentallifeline.org/, which offers Donated Dental Services for needy individuals. Donated Dental has a long waiting list, and you only receive services once. It took me several years to get to the top of the list, and Dr. Ryan volunteered his services for me. I ended up having to have two extractions, and a deep cleaning/root planing. Dr. Ryan gave me such a thorough, detailed examination, and then went over the best options for my care. I felt so at peace and at ease with him and his staff, and they were all willing to give me the time I needed to get all the information I needed. Tanya, and Dr. Ryan's office staff, gave me valuable information on how to find an affordable dental plan that I could sign up for, so that I can continue receiving care through Moore Dentistry. After my experiences in their chairs, I wouldn't want to go anywhere else! I extend my fullest heartfelt thanks to Dr. Ryan, Tanya, and the office staff at Moore Dentistry!

I've been under the care of Moore Dentistry for over 40 years. First, everyone is incredibly kind…read moreand professional from the front office to each and every hygienist. The same can easily be said about Dr. Ryan, Dr. Lindsay and Dr. Sam. They are all incredible dentists, but also down to earth wonderful people. They always seem to have state of the art equipment to make your dental experience as pleasant and efficient as possible. They are also locally owned which means a lot to me. I have recommended their services to countless people and encourage whoever reading this review to feel confident that Moore Dentistry will give you and your family top notch dental care!

This dentist is amazing! Not only is the work phenomenal, so is the customer service. Very…read moreorganized and friendly. Thank you!

If you have dental anxiety, it will immediately melt away after one visit with Dr. Adriana. She is…read morethe nicest dentist I've ever encountered and by far the least judgmental. Dr. Adriana doesn't care what your mouth looks like, she just wants the best for her patients. The entire staff is so kind and friendly. They make you feel valued and cared about, not like a random person on the schedule. It doesn't hurt that everyone has a great sense of humor and excellent bedside manner. I LOOK FORWARD to going to the dentist now-I never thought I would say that. I recommend Dr. Adriana like I would a great restaurant- she's a must visit! Haha.