Zero Stars. Filed a claim in January 2018 with my insurer,…read morewho referred me to Ed's glass. The address they were using was closed to my work. When I scheduled the appointment, he said they closed the Latham shop years ago but hadn't updated the address. He asked me to bring my car to Rotterdam because of the cold. I am no where near Rotterdam, so it took him 3 weeks to replace the windshield. I had to call him back because the side windsheild trim was falling off. He fixed it and said to leave the trim tape on a few days. I did, and it peeled the paint off my car. In Sept 2018, I was hit by a rock and had to have the windsheild replaced again. I called Safelight, who discovered that Ed's Glass GLUED the side trim down. You aren't supposed to glue the trim, as it clips on. This resulted in having to replace not only the side trim, but the whole windsheild frame that is riveted to the frame of the car. When I called Ed's Glass to ask about fixing the issue, she rudely stated that I needed to call my insurance. Go with Safelight. They are reputable, have excellent customer service and can fix big issues when guys like this screw up your car!

From the owner: Welcome to Ed's Glass were we can handle all of your glass needs,Whether you need a Windshield…read moreRepair, Windshield Replacement, or even Vinyl Replacement windows for your home you can depend on Ed's Glass. We have been performing quality Auto Glass Repair and Replacement for 10 Years. We are a family owned and operated business. Our repair shop is located in Schenectady and we have many satisfied customers throughout the Capital District. We serve all of Upstate NY and have customers as far away as Western Massachusetts. We provide free onsite work with our Free Mobile Service.Mobile Auto Glass ReplacementsWe know you are busy and your time is valuable. We provide free Mobile Auto Glass Repair and Replacement service. We will dispatch one of our expert installers to meet you at your home, work, school, or any other place that provides enough room to work...

PROPERTY LOSS PERTAINING TO MISSING POSSESSIONS WHILE VEHICLE WAS IN CARMAN BODY WORKS' CARE…read more I would NEVER recommend this establishment to anyone. Please do not patronize them. My vehicle was in their possession after a car accident for about 2 weeks. Multiple discussions were had with Frank (owner) and Cameron (receptionist) in regard to my coming to retrieve my belongings still in the car. I was assured on multiple occasions that my belongings would be removed from the vehicle and held elsewhere until I was able to collect them. When my belongings were scheduled to be collected, the only item that Carman Body Works was able to produce were my old license plates. The reasoning they gave was "the trunk could not be opened." This is in fact an untrue statement. I was able to open my trunk just after my car accident to retrieve other personal belongings. Therefore, the reasoning that the trunk would not open is not valid. Even so, as the car was deemed a total loss, no attempt was made by Carman Body Works to contact me or my insurance company prior to the car being removed from the premise. I have contacted my insurance company letting them know not to work with this repair shop and I hope I can spare others the misfortune of dealing with Carman Body Works as well.

THE BEST PLACE TO HAVE BODY WORK DONE.... I was rear ended and my pumper was damaged. I went to…read moreCarman Body Works because my sister has had work done there previously and raved about how great they were. They were great, their customer service is fantastic. I went to get my pumper fixed at a season where they had a crazy work case load. They work with both insurance companies to make sure everything is organized and paid for. Which since I was rear ended and it wasn't my fault the other insurance company paid for the repairs. They also found additional damage that was caused to the rear when taking the pumper off to put on the new one. They called and informed the insurance company that was paying for the repairs on my behalf and they also were able to get that covered for me. Over all great experience. Also on a side note my door handle just broke on my driver side door. Needless to say its a no brainer where I am going to go. I just called them and will be having them give me an estimate later before they close today.

Doesn't take long and PROFESSIONAL work would recommend to anyone. Got my explorer ST done by the…read morebest.

I can be quite particular with my stuff... so when I had to go to SolarCrap (TWICE) I was fed up. A…read morefriend of mine recommended Tintway and WOW! Better price, better quality materials, and got it done faster. I was in and out in under 4 hours for all windows and windshield. Certainly hit the mark!

Great work done fast but extremely nice people. Joe and his son are the kind of people you want…read moreworking on your car. I Will absolutely return to guardian (formerly A Line) for all of my auto glass needs in the future.

The factory adhesive failed in my car's right side view mirror, causing the mirror itself to fall…read moreout onto the ground and break. I was ready to cut a piece of scrap, flat mirror myself but decided to go for a real automotive part. Real replacement mirrors are the smart choice as they are convex and provide a larger, SAFER view. I'm glad I found A Line as they ordered a perfectly fitting replacement. The delivery time and price was absolutely fair and reasonable. Their installation service was prompt and precise. This is a family business you want to patronize. For any glass need in the future, I'd call A Line without hesitation.

What an absolute mess this company is. What started out promising for an order in a pinch led to my…read morePorsche being damaged and the company denying it then ghosting me. I requested footage of my vehicle entering and exiting as well as the footage during the removal and installation of a new windshield but was only given the exit footage, but it's clear that the chip is there. In a previous review this company was at fault for damaging another vehicle but that customer was taken care of, where I was not. Be warned, this company is not to be trusted and always take before and after pictures when entrusting "professionals" with your dreams.

Had a great experience getting front and rear windshield replaced on an Audi Q7. Ryan was extremely…read moreprofessional getting me all squared away on the phone.The whole team is friendly and is clearly very skilled and knowledgeable. I'm only going here anytime I need glass replaced on any of my vehicles.

Had a tree fall and break my windshield. My insurance covered windshields with no deductible. CVG…read moretook my insurance no problem. Had to go to there shop for the replacement and they were prompt, very nice and did a fantastic job. I will use them again. Had lunch at Ralph's while waiting. Great experience

When everything goes quickly and smoothly, it is easy to give a business four or five stars. When,…read morethrough no one's fault, things don't go quite as well, the truth about a business comes out. Capitol Valley glass deserves all five stars because they bent over backwards to make sure that my front door has the clean, sparkly windows that it deserves.